[Resolved]  I-On — request resolved - ticket id :tkt3603069

Address:01, Yashvant, veedisha society, Dombivli, Pincode-421201

Hello team ion,

Awaiting your response, for 2 days, i have not been able to access the internet. Still not responding to me, how irresponsible you guys are. This very frustrating and misbehavior with the long-running customers.

Continuously, trying to reach your service engineer and again and again, he refused the call and closed the raised ticket-tkt3585986 without any prior notification/closed issue.

This is really unacceptable. Henceforth, seriously we need to think to continue with the ion team for further subscription.

I have raised another ticket-tkt3603069, i hope your team takes the necessary action and resolves the issue as soon as possible.

Thanks,
Ganesh
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Jun 6, 2020
Complaint marked as Resolved 
I raised two tickets for to solve the issue still the service engineer refuse to attend to resolve the issue.
I-ON customer support has been notified about the posted complaint.
Complaint comments 

Comments

Still issue is not resolve how you guys closed my ticket here too?

Are you kidding? I am getting the issue for 4days my internet not working and you guys continually closed the tickets without resolutions.

Very disgusting.
ganeshspwr's [Complaint's author] reply, Jun 18, 2020
Issue is resolved in 2 days after posted the complaint.

Thank you.

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