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I-On — Slow internet

My internet is struggling to get me 2 mbps, however they are charging me for 60mbps. No other devices connected to wifi. On my single device i am getting 2mbps speed that's it. Raised multiple requests but no resolution nor any response on that. Request closed without any communication. My id is ankit_94. Please look into this issue.

Regards,
Ankit
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