[Resolved] iBall — complaint about customer care not cooperate

Dev raina

from Leh, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir, 18

Sir
I have brought iBall slide 4GL tablet, its screen is broken and I got repaired on 19/08/2017 when I got back its touch pad not responding. I also change it now my tablet screens brightness got dim and also touch pad is not working properly. When I visited service center at shastri nagar Jammu they said that its warranty is over you have purchase again new screen and touch pad.sir please look into the matter as within four month how warranty is over.
Thanking you
Defender singh
Mobile no [protected]
Jammu and Kashmir

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Feb 23, 2018

Complaint marked as Resolved

iBall customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2018

iBall Customer Care's response We request you to provide us the following details to our email id "customer.[protected]@iball.co.in"

1. IMEI/Serial number of your Product.
2. Scan copy of the purchase Invoice.