[Resolved]  iBall — IBALL SMPS handed to Cell Care Point on 3 June 2023 has not been replaced/ rectified till date

Address:Iball Andheri east

IBALL SMPS ( purchased on 21/7/2022) handed to Cell Care Point on 3 June 2023 has not been replaced/ rectified till date.

The SMPS would restart the pc on loop and a grrr sound would be heard when starting cpu.
Hence, i visited cell care point to get a replacement.
I enquired on June 10, 2023 and Mr Rehaan told me that the motherboard of the SMPS has to be replaced. However, he has not recd the part fron IBALL.
I opted for IBALL as ur company had a goodwill and name in market.
It has been 7 days since i gave my iball smps for replacement

I request you to give me a replacement of Smps if part is not available as my work is getting hampered due to delay.

The IBALL SMPS was not working properly within a.period of 1 year and am facing a delay in getting replacement/ rectification

Marya Sawliwala
P.S. have sent an email to iball support but have rec'd a copy paste reply before 3 days . No update from iball or cell care point since June 3 2023 till 15 June 2023.
Job sheet of cell care point and invoice attached
+2 photos
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Jun 18, 2023
Complaint marked as Resolved 
I collected the Iball smps from cell care point Andheri west.Mr rehaan handed me the rectified smps on June17 2023. I connected it to my CPU and it was working fine.hence, I am closing this complaint. Thanking Cell care point staff and iball
iBall customer support has been notified about the posted complaint.
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