[Resolved]  iBall — iball not able to replace my 5.1 damaged remote

Address:Kolkata, West Bengal, 700040

I have purchsed an iball 5.1 music system, 5years back. Somehow the remote got damaged externally, for which i am unable to change the volumes of the sound box. I had physically contacted their service centre 6 months back, however the issue have not reaolved yet. I have contacted their online customer desk as well and no one is able to resolve this issue. Without the remote the system is not working properly. I want a replacement of the remote or the whole music system which ome is preferable.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2017
Complaint marked as Resolved 
iBall customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
iBall Customer Care's response
With reference to the complaint, our Kolkata service center is arranging the required remote of 5.1 Booster, once it is arranged we will inform the customer and same has been informed to the customer through our email id "customer.[protected]@iball.co.in"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    iBall Phone
    +91 71 2224 4074 [Nagpur]
    +91 40 3299 4948 [Secunderabad]
    +91 22 3081 5100 [Registered Office]
    iBall Address
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
    View all iBall contact information