iBall — Keyboard with mouse

Address:

713213

I am a resident of Durgapur city. On 13th January, 2015 I bought a Wireless Keyboard with Mouse with serial no. 01611VR01712 from Klickers, Nachan Road, Durgapur for Rs. 950/-. The company gave a 3 years warranty.

I have purchased the Wireless Keyboard with Mouse but after 1 year it was troublesome for me. The mouse was too slow and the scroll was not worked properly so, i gave this mouse and keyboard to your nearest I ball service centre for change it and I got a new one but after few days again my mouse was disturbing and again i gave it to your nearest branch for change and after few days i got a new one but right now mouse and keyboard both was nagging an didn't work properly. Continuously i faced a problem and can't complete my office task because of serious problem of my keyboard with Mouse.

And now I am tired of it, therefore request you to kindly accept my complaint letter. I am enclosing all the necessary documents like the cash memo, the guarantee card and photos.

I am looking for a favorable response.

Thank You,

Sincerely,

Partha Goswami