iBall — Mobile andi5c series

Address:Mumbai City, Maharashtra, 400059

I purchased andi 5c iball mobile in sep 2012 (Rs 13000) & screen got broken in sep 2014 since then i visited mumbai & also in rajasthan iball service centers...& they are telling that it cannot be repaired as parts are not available (Only after 2 years of purchase) or will inform me when its available. Since 2014... Till today (April 2016) i am following up with customer care but no action taken. Hence do not buy such products or services or even recommend... Though they have huge money to spend on film stars...

After so much of followup & escalating the matter to company executives, in may'16, customer service executive has given me rs.1000 as a discount if i purchase any new mobile product from their website. Crazy guys.
Who will now purchase their product when they can't repair it... So plz don't spend a single rs on iball product. I wrote several time this complain since 18th oct'14, since then no progress.

Ib-cc34537 - complain no.
Was this information helpful?
No (0)
Yes (0)
iBall customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    iBall Phone
    +91 71 2224 4074 [Nagpur]
    +91 40 3299 4948 [Secunderabad]
    +91 22 3081 5100 [Registered Office]
    iBall Address
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
    View all iBall contact information