[Resolved] iBall — My product is in warranty but company is not providing me the service

abhirohan

from Samastipur, Bihar

Address:

Bhojpur, Bihar, 802301

I have bought iball andi mini uddan but after 2 months its touch screen got damaged and i have got replacement of iball andi mini udaan ie iball andi udaan but this product have problem of black screen i have submitted my product to service centre arrah which is suggested by iball customer care but after making me fool for 2 months they have told me that my product will not be repaired even my product is in warranty.

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Oct 31, 2017

Complaint marked as Resolved

iBall customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

iBall Customer Care's response With reference to the above complaint, kindly inform the complainant to provide us the following details to our email id "customer.[protected]@iball.co.in".

1)IMEI/Serial number of your product.
2)Complainant contact number.
3)Scan copy of the customer receipt.

After we receive the required details we will look into the matter and revert him accoridngly.