iBall — product not returned and unethical behaviour

Address:87 & 89, Mistry Industrial Complex, MIDC Cross Road A, Andheri East, Behind Tunga International Hotel, Mumbai – 400093

I have purchased an iball laptop compbook aer3. Unfortunately the product was having technical problems and start to show few glitches. As the product was under warranty i gave the laptop to iball authorized service center in vadodara and it has been more than 6 months my laptop is not received. Whenever i tried to reach them through mail and by call they were not answering. They are not giving any kind of customer services at all. They are ignoring all the calls. So if any one is planning to buy any of the iball product please stay away they are all cheaters and you will regret so badly if don't.

I am attaching my invoice, customer receipt from the service center as well.

As my warranty period is going out of date i want them to return a brand new laptop or full cash refund.
+2 photos
Was this information helpful?
No (0)
Yes (0)
iBall customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have the same problem, I purchased iBall AER3, which was submitted to service center on 18/02/2020. Since then they are not returning it and not issuing refund. It has been 5 months.
It is evident that I am not alone and this unethical treatment is ingrained in the system of IBALL.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    iBall
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    410
    Pending
    0
    Resolved
    118
    iBall Phone
    +91 71 2224 4074 [Nagpur]
    +91 40 3299 4948 [Secunderabad]
    +91 22 3081 5100 [Registered Office]
    iBall Address
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
    View all iBall contact information