[Resolved]  iBall — Product replacment

Address:Gulbarga, Karnataka, 585101

Dear, , my tablet iball george 4gl IMEI no: [protected] screen was broken given for repair in gulberga service center on 05/12/16. For screen replacement.they kept tablet for 1 week and said that company is not manufacturing screen so company will provide set replacement with amount of screen cost. I accepted for that given my tablet for exchange on 12/12/16 at service center. It's almost 40 days complete still date product was not replaced. when call to customer care of iball they saying it will take some more time.i requesting you to resolve this issue..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2017
Complaint marked as Resolved 
They are extending date. to give product I'm sending what they mailed me (Dear Sir, With reference to your below mail, your said Tablet Gorgeo 4GL (IMEI No.911502750998018) is in replacement process and will be ready by next week. We will update you once the Tablet is arranged at our Service Center. ) this is mail I got from them
iBall customer support has been notified about the posted complaint.
Jan 13, 2017
Updated by Raja Sekhar Adapa
Dear, , my tablet iball george 4gl IMEI no: [protected] screen was broken given for repair in gulberga service center on 05/12/16. For screen replacement.they kept tablet for 1 week and said that company is not manufacturing screen so company will provide set replacement with amount of screen cost. I accepted for that given my tablet for exchange on 12/12/16 at service center. It's almost 40 days complete still date product was not replaced. when call to customer care of iball they saying it will take some more time.i requesting you to resolve this issue..

Complaint comments 

Comments

With due respect my iball compbook is not booting nor charging. Laptop is in warranty period purchased a month before. What is procedure for going to service centre.. Means what are the document required...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    iBall
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    410
    Pending
    0
    Resolved
    118
    iBall Phone
    +91 71 2224 4074 [Nagpur]
    +91 40 3299 4948 [Secunderabad]
    +91 22 3081 5100 [Registered Office]
    iBall Address
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
    View all iBall contact information