[Resolved] iBall — tablet 4g q27

Manasi_rkl

from Imphal, Manipur

Website:

Www.iball.co.in

I have purchased a 4g q27 model tablet online on 19th march 2017. Imei no: [protected]. Since i bought this there is several issue with this tablet. First overheating issue. Then not charging issue. For all these issue company kept my tablet for almost 10 month. I have bought this but service center people have used this. Still my tablet is at service center. Now when i have demanded a new piece they are giving me a box open piece with 1 month warranty.

This how this brand is cheating on customer.
Regards
Manasi

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May 12, 2018

Complaint marked as Resolved

iBall customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2018

iBall Customer Care's response Kindly note that the warranty of your Tablet 4G Q27 (IMEI no.[protected]) has been expired on[protected]. As a special case we are providing 1 month extended warranty on the replacement Tablet. Now the call is pending for your approval. Kindly give your confirmation so that we can arrange the replacement and close the complaint.