iBall — tablet 7 inches

Address: Ghaziabad, Uttar Pradesh, 201009

Dear team,

I was purchased one tablet in the year 2018, its still under warranty, one day he was not worked properly, i was approached to the ghaziabad based service center, in there mr. Deepak (Manager of service center) told me its touch is not working properly and has to replace, he was given me the estimation of rs 1800 expenses, i was given ok to them and he replace the touch.in same day when i was charged the tab and re open, its touch is not working, so we once again approached him, he told us its again require rs 700 expenses of touch.
May i request you, being a international company, such type of fraud happen in your company.
I request to the authorities, take appropriate action and resolved my issue.