[Resolved]  iBall — tablet phone features not functioning even after paying for repair

Address:226012
Website:iBall.co.in

Model : q18 3g 1026
Imei (S/n) : [protected]

I purchased on feb 23, 2016.

Screen broke in january 2017, gave to service center. Got it repaired and paid rs.3000. But after 2-3 days when i got the chance to use camera, it wasn't working.

So service center changed motherboard.

I happen to feel the need to use otg after 2-3 months and it wasn't not working.

Why is this that one thing is repaired and the other stops working. This is not good. You should check the device yourself at the facility with your checklist.

Now my phone is out of warranty, and the service center is saying they might change motherboard again.

Complaint ticket @ iball : ib-cc90282
Was this information helpful?
No (0)
Yes (0)
Nov 25, 2017
Complaint marked as Resolved 
iBall customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
iBall Customer Care's response
We have received your approval on[protected] through our email id "customer.[protected]@iball.co.in" to repair the tablet at Rs.1000/- and after your approval we have process your tablet for repair. Once it is ready at our service center we will inform you.
Complaint comments 

Comments

Hii sir my name is Daxesh from in Mehsana Gujarat
Me earphone is company folt service to me purchase is manay vapas kar diya our ono nay yay kha ki 10 days may aa jayga per abhi tak nhai aya please help please contact seller is my product recover

Please me no:-[protected]
My phone in warranty and the care is not repair it please help me my contect no is [protected] . My complaint no. Ibcc97253

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    iBall
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    410
    Pending
    0
    Resolved
    118
    iBall Phone
    +91 71 2224 4074 [Nagpur]
    +91 40 3299 4948 [Secunderabad]
    +91 22 3081 5100 [Registered Office]
    iBall Address
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
    View all iBall contact information