[Resolved] iBall — touch and speaker has not working, so please refund amount of my product

arun s77

from Burla, Odisha

Address:	695573
Website:	IBALL CARE

I have bought iball andi gold 4g but after 10 months its touch screen has not working and loud speaker has noice. I have go to give the service centre from trivandrum. Many few days i go to service centre, bt not resolve my problem. Then they said to the handset transfered to the head office mumbai. Then 2 month iam wait my handset. But not give my handset, and they inform the 40% product price give to me. But i am not interested to this company compensation. I will need the full refund amount of my product. My product to service centre trivandrum which is suggested by iball customer care but after making me fool for 2 months they have told me that my product will not be repaired even my product is in warranty...[my service serial num : [protected]]

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Oct 16, 2017

Complaint marked as Resolved

iBall customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by arun s77 my mobile num [protected]

Sep 13, 2017

Updated by arun s77 pls refund cash

Verified Support

Sep 14, 2017

iBall Customer Care's response With reference to the above complaint, kindly inform the customer to write to us on our email id "customer.[protected]@iball.co.in". We will look into the matter and revert the customer accordingly.