[Resolved] Ibibo Group / Goibibo — assigned driver not reach to pickup as per booking | |
I booked a cab from goibobo mobile app for new delhi to meerut. I got confirmation of booking and driver details as given below. Pnr no. Carpaf1z93a68z6 Assign driver mohd. Sameer With hyundai excent, white dl1ye6496 From new delhi railway station to meerut I did not travel at this pnr as driver did not reach at pickup point at booking time and he also did not recieve the call when i call him. So i arrange another taxi by himself. Please refund my amount 1474 rs. That i paid through net banking in advance for booking. Please refund my deducted money. [protected] Was this information helpful? | |
Jul 20, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 15, 2018 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from GoIbibo.com This mail is with regards to Booking Id : CARPAF1Z93A68Z6 Please accept our sincere apologies for the recent experience. This is to confirm you that full refund of 1474 INR has been processed into your bank account. Your bank may take 5-14 working days except National holidays and Saturday and Sunday to reflect in your bank account . Please let us know once you have received the refund amount in the account. Your patience with regard to this matter is highly appreciated. Thanks & Regards, Parul Yadav Customer Delight (Available all days) | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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