Ibibo Group / Goibibo — compensation for car met accident not provided

 
3 Reviews
Neeladri Road, electronic city phase 1, Bengaluru, Bangalore District, Karnataka, India
 Vikashkant on Jun 25, 2019
I have booked a car on rental from bangalore to mandya on 6th june 2019 which met accident and driver left us there.. After goibibo customer service said to compensate this by providing 1300 rs also driver took 1000 rs for petrol. So total 2300 rs is not transferred yet. I am following from last 20 days.. This is not appreciated

Booking id : carpwfcs751ebo7

Complaint Status


[Jun 25, 2019] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Ibibo Group / Goibibo Customer Care's response, Jun 26, 2019
Dear Vikashkant,

Greetings from Goibibo.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Goibibo
Verified Support
Ibibo Group / Goibibo Customer Care's response, Jul 01, 2019
Dear Vikashkant,

Greetings from Goibibo.com

This mail is in reference to your booking id: CARPWFCS751EBO7.

As per the update received from you on INR 2300 refund amount credited, we are resolving this docket id.

For any clarification, please revert on the Ticket #28036979.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

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    Ibibo Group / Goibibo - compensation for car met accident not provided