Ibibo Group / Goibibo — complaint against hotel booking | |||
Hi, I am book the hotel and paid the amount., But at the time of chackin in hotel (Night 11 pm) are inform me they are not gating any confirmation. Again i am paying rs. 1000/-. After that hotel are provide the room. I request to you please do the needful, Otherwise i will complain against the company. Booking id - htl3d9h7ey Regards Susanta dey [protected]/[protected] Was this information helpful? | |||
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear Susanta200, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDAND3D9H7EY. Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #28271054. Assuring you best of our services. Regards, Team-Goibibo Jul 02, 2019 Updated by Susanta200 I am sharing the invoice copy of HOTEL RELAX IN are claim the amount and I am paying. I am facing the problem at night 11pm.but I am not gating any support from goibibo end. I am not demand any extra amout. I request to you please resolved the problem and refund the my amount. Regards Susanta Dey [protected]  | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
I am sharing the invoice of HOTEL RELAX INN are claim and I am paying.
I facing the problem at night 11 pm on 28.06.19. But I am not gating any help from your end. I am trying to contact in your customer care.
You can confirmation this problem in hotel also.
I request to you please resolved and return my money.
Regards
Susanta dey
[protected]