Ibibo Group / Goibibo — Credit shell amount not able to use | |||
Dear all, I had booked indigo flight using goibibo service available in kotak mobile banking app; however the flight got cancelled due to lockdown. Also it was confirmed that the amount will be blocked (In credit shell) and we can use the same amount in our next flight booking. So, request you to please let me know how can i use my blocked amount in my next flight booking on an urgent basis. Attaching my flight details for your reference. Was this information helpful? | |||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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