Ibibo Group / Goibibo — Flight Ticket Cancellation Refund Settlement

I have done the flight ticket booking online through GoIbibo portal for travel CHN To DEL, booking ID GOFLDSTACAZU8684014 and received confirmed ticket in Spicejet airline with PNR: HHIDFK.

Later received an email from GoIbibo that "your booking is cancelled as per the information received from the airline. Cancelled: Chennai-Delhi: K Shaun
We have therefore initiated a refund of ₹ 5, 590".

However the refund settlement is pending and not credited to my respective bank account.
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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