[Resolved]  Ibibo Group / Goibibo — flight ticket confirmation

I had booked a flight tickets for two persons through your site on 26/06/2019 from Jabalpur to Trivandrum in Indigo for 30/10/2019 and the money was debited from my IDBI account no.[protected] stating MAST-POS/IBIBO GROUP Gurgaon GURGAON IND. But I did not receive any message from your part or from INDIGO. so please let me know whether the ticket was booked or not.It is most urgent. The passengers names are RAJI.V N AND LEKSHMY. My email id is "[protected]@gmail.com and phone number is [protected]
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Aug 14, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
Ibibo Group / Goibibo Customer Care's response
Dear sureshkb67,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLDMOBaf[protected].

Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below,

OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP:

Within India:[protected] /[protected], Calling From Abroad: +91-[protected].

As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly.

For any clarification, please revert on the Ticket #28583760.

Assuring you best of our services.

Regards,
Team-Goibibo
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