[Resolved] Ibibo Group / Goibibo — flight tickets refund not processed | |||
I booked my flight with wrong dates so i checked with the flight company and got another flight booked of the right dates and they promised that they will return the full amount to the company within 24-48 hrs. The refund has been given by the flight company but goibio is not showing any kind of refund my amount is ₹8700 and its been 4 days now would be really thankful is someone could help me get my refund back. Also your helpline no is useless and so are your services. Pnr of the flight with wrong dates that got cancelled-zctrni The correct pnr - ich4uv Email - bajaj. Mehul.[protected]@gmail.com Contact no - [protected] Amount - ₹8700 Booking id - n6ezctrni Was this information helpful? | |||
May 19, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear MehBajaj, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDIOS5f[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27178307. Assuring you best of our services. Regards, Team-Goibibo Verified Support Apr 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear MehBajaj, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDIOS5f[protected]. As per our telephonic conversation with our team, we would like to inform you that your booking has been cancelled as per your request and the full refund of INR 8636/-has been initiated from our end and it will be credited on the same mode of payment within 5-14 working days. For any clarification, please revert on the Ticket #27178307. Assuring you best of our services. Regards, Team-Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
"I booked my flight with wrong dates"
Please exlplain, what do you want from others and a reason of compaining?