[Resolved] Ibibo Group / Goibibo — haven't got my refund yet | |||
I booked my flight with wrong dates so i checked with the flight company and got another flight booked of the right dates and they promised that they will return the full amount to the company within 24-48 hrs. The refund has been given by the flight company but goibio is not showing any kind of refund my amount is ₹8700 and its been 4 days now would be really thankful is someone could help me get my refund back Was this information helpful? | |||
Apr 25, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 Ibibo Group / Goibibo Customer Care's response Dear MehBajaj, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Assuring you best of our services. Regards, Team Goibibo Verified Support Mar 25, 2019 Ibibo Group / Goibibo Customer Care's response Dear MehBajaj, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo ASAP to assist you further. Assuring you best of our services. Regards, Team Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
The correct pnr- ICH4UV
Email- bajaj.mehul.[protected]@gmail.com
Contact no- [protected]
Amount- ₹8700
Booking id- N6EZCTRNI