Ibibo Group / Goibibo — Ibibo Web Pvt Ltd - Payment fraud.

I have ordered 3 AC from this website through 2 different orders. Order
11291080 and Order 11301080 after talking on their helpline numbers
[protected] and [protected].
I made 2 payments from my Union Bank
netbanking account S85655096 Rs.22941.90 S85746167 Rs.48178.80
After that I got the order confirmation email and next day I got order
processing email.
They promised that they will deliver my product in next
5days but they did not deliver it. When I asked them to cancel my order and
refund, they started making false commitments that you will get an email
confirmation for the refund but nothing happened. Later when I Google
about the name Rajdhani Tools, it appeared to be an offline shop. I called
on the contact number provided on google and got to know that these
online people started a Fake website due to which the original shop owner is also very disturbed as he is getting calls from random people. So
basically they have used the name of this offline shop in Anand Parbat and
starting cheating people via online shopping website.

I would request you to please refund my payment made to this false website.