[Resolved] Ibibo Group / Goibibo — money debit by net banking | |||
Dear Sir / madam I am satya dev from uttar pradesh, i have booked the train ticket online for my brother mr, gyan prakash from surat to mathura nz. Yuva no. 12247. Money debit my sbi account but ticket not booked. Bank details blow: to transfer inb ibibo group pvt. Ltd. Ref. No. : [protected]igaekyjds3 debit. 780. Rs Please sir fin dout the problem and send the ticket. Passenger name. : gyan prakash Surat (St) to mathura (Mtj) on 26 oct. Email. [protected]@gmail.com Was this information helpful? | |||
Oct 28, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 26, 2018 Ibibo Group / Goibibo Customer Care's response Hi Gyan, Greetings from Goibibo.com. This is in regards to your booking id: TRNDF55AR8HFQI. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, as discussed over the phone, please be advised that we have checked and found the payment. We have initiated the refund and the refund will be credited within next 5-7 business days. We would appreciate your positive feedback on this. Assuring you best of our services. Team-Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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