Ibibo Group / Goibibo — Not getting any support to use credit shell

Address:gurgaon

SIR, i am Dr. Abhay Maurya want to complain against GOIBIBO group. my flight booking was there through GOIBIBO on 28 april2020 from MUMBAI TO VARANASI, but got impacted due to COVID-19. Now i can see my credit shell amount(PNR:KGR9MX...SPICEJET SG704).
I am trying to book the ticket again by using credit shell on desktop site(as GOIBIBO suggest) but i am not able to do so, because my impacted booking is not showing in GOIBIBO-my trips option.

i am trying to contact all of their customer. care no.s but any of it is not working, i m not getting any help from their side.


cont. no. [protected]
email id. abhaymaurya [protected]@gmail.com
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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