[Resolved] Ibibo Group / Goibibo — refund has not credited | |||
I had booked flight ticket in jetairways from madras to mumbai. But that flight has cancelled due to the airways was shutdown. It have passed 60 days and even i was cancelled the ticket before 55 days still i'm not getting my refund. Still my refund is in process. I was received one message from your side within 45 days from the cancellation you can get the refund but it has passed more then that. Pnr no:ethhrb Flight no:9w-462 Was this information helpful? | |||
Aug 1, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear Naveenk Kumar, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDANDb8ccc[protected]. In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Assuring you best of our services. Regards, Team-Goibibo | |||
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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