[Resolved]  Ibibo Group / Goibibo — refund not received in my account

Address:

Dehradun, Uttarakhand, 248001

Refunds not received as listed below but as per irctc & goibibo money refuned :

Booking 1
Pnr [protected] trndfdl8vnmy72 booking id
05:45 pm ald allahabad junction
19h 30m 1 passenger (S)
01:15 pm ddn dehradun railway station
Train name: sangam express - 14163
Quota: general quota
Class: 3a
Refunded

Booking 2
Pnr [protected] trndfdl5rgas99 booking id
09:30 pm ald allahabad junction
09h 30m 1 passenger (S)
07:00 am ndls new delhi railway station
Train name: prayag raj exp - 12417
Quota: general quota
Class: 3a
Refunded

Reference mail from irctc:

Re: refunded money is showing in e wallet ticket id:-4824003
From: care on fri, 23 aug 2019 14:24:11 add to address book
To: you | see details

Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c.
Pnr: [protected] transaction id: [protected]
S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 860.0 refunded [protected] 01-aug-2019 rds refund topup refund for cancellation [protected]
Pnr: [protected] transaction id: [protected]
S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 330.0 refunded [protected] 26-jul-2019 rds refund topup refund for cancellation [protected]
Pnr: [protected] transaction id: [protected]
S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 740.0 refunded [protected] 26-jul-2019 rds refund topup refund for cancellation [protected]


Please contact with ibibo group private limited customer care with refund transaction id provided in refund details above.


Thanks & regards
Pooja thakur
Cce-email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#4824003]

Note: please use email id registered in your irctc profile for communication with irctc customer care.
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Irctc never asks your personal bank account details through
Call. If you received any call in this regard, please do not
Share your bank related credentials.
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