[Resolved] Ibibo Group / Goibibo — refund of airline ticket | |||
I have cancel indigo ticket with direct airlines on feb 12 with invoice no df[protected], flight vijayawada to delhi 6e6685 ticket no n6evcu8nv, indigo people have refunded on the same day, but i havent received. Such poor customer communication. It shows ticket is travelled Try to contact or mail us at [protected]@gmail.com very unhappy with travel agent customer service. Was this information helpful? | |||
May 2, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Ibibo Group / Goibibo Customer Care's response Dear gghvja, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLD[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27137297. Assuring you best of our services. Regards, Team-Goibibo Verified Support Apr 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear gghvja, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLD[protected]. In reference to your concern, please be advised that our team tried speaking with the concerned person related to this booking, however, the lady on the call told was not aware of booking details. Further, we asked for the suitable timings on e-mail to discuss his further, but no response received. Please refer to the ticket# 27137297 and share the suitable timings at the earliest, for further action. Assuring you best of our services. Regards, Team-Goibibo | |||
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Sir, i have booked flight from hyderabad to kolkatta round trip on 28 th march 2019, 30 th march 2019, money deducted from my account but ticket not confirmed till now from yeaterday[protected]evevening, i am providing my bank statement, kindly confirm ticket or refund my money as soon as possible.
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018