Ibibo Group / Goibibo — Refund Pending for Booking ID

Ibibo Group / Goibibo — Refund Pending for Booking ID - GOFLDMT13DC[protected]

V vishnugopan1991

I booked Indigo flight from Chennai to Ranchi via Delhi (2 flights) through Goibibo on 17/09/2020. Due to some personal reasons I cancelled the same calling the airline helpdesk directly. I got a complete refund acknowledgement mail from Indigo (Rs. 6518/-), I raised refund request in Goibibo after that. I only got part refund til now(Rs.3107/-). It is pending with the rest of amount. I contacted support team via mail, didn't got any response yet. Tried Facebook messenger, they responded, but didn't got any output yet. Furnishsing details below. Please resolve my issue asap, as I've paid amount from my credit card, which is due for payment now. Booking ID: GOFLDMT13DC[protected] PNR: NG8FYV Booked on: 17 Sep 2020 Account: Vishnu Gopan ([protected]@gmail.com) Was this information helpful? No (0) Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint. Oct 07, 2020 Updated by vishnugopan1991 Didn't receieved any update from the company yet. Oct 09, 2020 Updated by vishnugopan1991 After around one month of online fight, I finally recieved the amount back. I'm not sure which channel helped me in resolving this as I've tried to raise my concern in different ways. Big thanks.
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