[Resolved]  Ibibo Group / Goibibo — Scam called "goibibo cash"

Address:500026
Website:www.goibibo.com

I write after more than 4 or 5 instances where I tried to make a booking using GoIbibo account (which according to them has Rs5000 as GoCash). Each time, they jack up the prices of the tickets or hotels, then claim to give a discount using what is supposed to be my own "GoCash" and still end up quoting a price about Rs500 to Rs1000 higher than others.

I feel this is unfair, misleading and pure FALSE ADVERTISING. Companies like this who run such scams should be BLACKLISTED. I will not make empty calims, please see attached photos of a booking I made using Makemytrip for a flight from Pune to Del for the 10th of April for 2 adults, the final chargable price. Vs.The 2 photos of booking that I made from Goibibo, where in even after applying my so-called "GoCash", I have to pay more to them.

I wrote a vey blunt email to their management, someone has called me, I could not explain the total matter due to some meeting I was in, but I called back, but could not get through to the person. They sent me an SMS stating my complaint ID is 9214025. So Guys at GoIbibo Management, stop these cheap tricks, its Daylight Robbery and it is not very ethical!
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May 5, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Aditya,


Greetings from Goibibo!!

We have already resolved your issue, please let us know for further queries.

Thanks & Regards
Tushar Kaushik
Customer Disputes
Ibibo Group Pvt. Ltd.
Landline :[protected]
Complaint comments 

Comments

I made a payment to JIO Shravak Agogyam on 21.10.16 (Pay U id is[protected] but while i go to the merchant's site the Payment ID is showing error message "PayU id is wrong"

A file is attached.

please do the needful

Jayantilal Jain
[protected]

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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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