[Resolved] Ibibo Group / Goibibo — spelling error

siva.tomboy

Address:

Coimbatore, Tamil Nadu

I booked a ticket for my brother in srilankan airline coimbatore to Dubai via bandaranayeke PNR :t4pgk flight number s ul225, ul194 on 6june 2019. The return ticket was also booked on sep 3 .2019 in indigo PNR:hjcc2n flight number 6E-68

The small spelling mistake was happened in passenger s name
In ticket dhamodharan selvaraju
In passport dhamodaran selvaraju
So plz make correct as per the passport and reply me
Thanking you

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Jul 13, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Ibibo Group / Goibibo Customer Care's response Dear siva.tomboy,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLIAND[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we have shared the details with the concerned team to get the case facts checked and they will connect with an update shortly.
For any clarification, please revert on the Ticket #27916811.

Assuring you best of our services.

Regards,
Team-Goibibo