[Resolved]  ICICI Bank — 235/- Rs deducted as a deposit charge without any prior notice or information about charges

On 13 of july 2022 icici has deducted 236 rs from my account as deposit charge without any prior notice or information regarding the charges. I’ve been using the bank acount from last 2 tears and it was the first time i deposite a sun of 36000 rs. And when i called the customer care they said “ Sir aise hi hota h sabko pta h agar app non working hours mien paisa deposite krte ho toh charges lgte hai” and when i asked why is it that charge this money or whats the reason behind it they didnt clarify me on this too. This bank mafia needs to stop.
Looking forward to solution to it.
Bank account no.[protected]
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Aug 26, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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