[Resolved]  ICICI Bank — activation of wallet one assist

Date of incident: dec 2nd 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Niharika
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Jan 2, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dec 02, 2019
Updated by niharika Madadi
No one answering when i call customer support numbers, when can i expect cancellation of wallet assistance
Verified Support
Dec 02, 2019
ICICI Bank Customer Care's response
Dear Niharika Madadi,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01toj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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