[Resolved]  ICICI Bank — atm not allowing money as per card limit

Address:

mumbai

I have icici bank saving account in rajkot and i went to withdraw money at atm situated at university road and i want to withdraw 20000 but message came required amount is more when my card limit is rs 50000. Why such problem? In lockdown period atm must provide money as per card limit to avoid self distance problem. I wrote to customer care but they replied they have limited staff so they cannot take up the issue. My account no is[protected].