ICICI Bank Complaints & Reviews

agar mein hota toh jo mere employees ne galti ki uski maafi customer ke ghar jakar maangta jisse customer ka bharosa pvt banko par jaada ho jaata.isme aap ka kuch nahi jaata balki hum saari duniya mein taarif karte phirte. Aur hum bhukhe nange nahi hai ki aap paise dengi toh hum ko khana milega hume aap ka paisa nahi chahi ye.hum ne apne father ka treatment apne paison se karwaya hai aur aap ki karni ka bhugatan aage bhi karenge lekin mein public se kahunga ki icici jaise banko se door rahen kyonki kabhi khud ana karein bura waqt aa gaya toh yeh gundon se gala dabwadenge aap ka.instalment jaama karane gaya tha videocon tower two installment due thi payment companies se late ho jaane ki wajeh se ek instalment deposit karne gaya toh aap ki employee (female) ne mana kar diya registered post se paise lene ke liye chhithi dali toh uska koi response nahi aaya aur charges lagate gaye aap ke log aur iske baad gundon ka daur chaalu hua.ghar par aurton ko dhamkana etc baaki baatein aage likhunga public khud samjhle ki paise kahan deposit karein jis se uski izzat bhi bachi rahe.
pankaj
M-[protected]

My debit card number [protected] has been blocked from online transaction and on contacting the bank no solution is being provided.

Thanks,

Aakash Chauhan

Hi Sir/Madam,

I, Yogesh Ranjan Mishra, had done a recharge of Rs 110 from my ICICI Bank Debit Card on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My account is debitted by Rs 110 with a success status,however, i still did not get the recharge amount on my mobile number.

I have attached a snapshot of the required details below.

Timings of recovery agents 10.00am to 5.oopm jab log apne offices mein rahate hai aur yeh aurton ko hadka kar chalein jaatein hai.woh bichari dar ke maare mentally torchar hoti rahti hai. yeh bhi nahi dekhte ki woh bimar hai ya tabiyat khrab hai .KAI BAAR TOH APNA I.D CARD BHI NAHI DIKHATE HAI KI PATA CHALE KI YEH KIS BANKON SE AA RAHE HAI.WOH BHI BAATON BAATON SE NIKALNA PADTA HAI.ICICI BANK KA BAHUT BURA HAAL HAI.
pankaj
m-[protected]

DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DOCTORS KA AB TAK KA EXPENSE BHI DENE KI CON FIRMATION DO .HUM AAP KO DOCTORS SE BHI MILWAYENGE JINHONE HAMARE FATHER KA TREATMENT KIYA.AAP KE GUNDON KE KARNAME BHI LOGON SE SUNWAYENGE.SMS KE DWARA CONFIRM CONFIRM KAREIN.
PANKAJ
M-[protected]

ICICI Bank

Location: Delhi, India


mdr1170 on Jul 18, 2012


demands apology by icici bank md chanda kochhar.
icici bank ne aaj se kareeb do saal pehle haridwar mein har ki pauri par jab hum apni grand mother ki antesthi kar rahe the tab is bank ne apne goonde bhej kar saari kriya mein khlal dala aur hamari beizzati ki jisse hamare father ki tabiyat bigar gayi aur wah deep depression mein chale gaye baad mein doctors ki meherbaniyon se wah aaj zinda hai.warna icici ke goondon ne toh bahut pehle hi maar diya hota.yeh sab tab huwa jab humne loan ki installment lene ke liye inko kai chittiyan likhi thi.aaj bhi hum car loan a/c settle karne ke liye tyar hai lekin hame md chanda kochchar ki apology sms ke through chahiye.icici bank se [protected] se phone aaya tha lekin woh sirf loan a/c no maang rahi thi.apology ki baat nahi kar rahi thi.aur jo kharch treatment mein aya uska bhi koi jikra nahi kiya 2 se 3 baar call kiya ek baar toh phone per bhopu bazaya.apni aadat se baaz nahi aarahe hai icici bank ke employee.
pankaj
m-[protected]

I need help to stop abusive calls for non-existing dues and get compensation for the mental harassment from ICICI bank.

I have sent a complaint e-mail yesterday with all details to ICICI bank as per attachment.

The letter elaborates all facts with attached proofs.

Date: 17th July 2012

Subject: Abusive & threatening call on my mobile number [protected] from ICICI bank for collection of dues -which do not exist.

Dear sir/madam,

I have received a call today from following number[protected] from Reshma who said she is calling from ICICI bank - Andheri branch. She used abusive & threatening language on phone and asked me to pay my dues on immediate basis. She also told me to provide her Saloni Kadam's number without giving any reason.

Before calling me, she called my senior manager on office landline number[protected] and told him the same thing. Hence before receiving her call on my mobile number [protected], my senior manager informed me about this call from ICICI bank asking for dues to be paid by me. This really upset me as this is something to do with my reputation in the organization as well as my self respect. Such call to my senior manager will definitely tarnish my image in the organization.

Since I knew this beforehand, I immediately asked her how can she call my senior manager for personal issues. I also tried to explain her politely that at present I neither have any relation nor have any dues with ICICI bank. But she asked to keep shut my ‘ugly’ mouth and shouted on me and said ‘pay the credit card dues immediately you thief and give saloni kadam’s number immediately’. I said ‘no’. She again shouted that ‘if I do not pay the dues immediately and do not give the number, she will keep calling my senior manager’. Listening this threatening, I have asked her name & address, which she provided as ‘Reshma & ICICI bank – andheri MIDC branch’. After this I cut the phone as I was unable to take any more insult without any fault of mine. She tried to call 5 times thereon, which I did not pick up fearing more threatening and insult.

I want to provide following information:

1. At present, I do not have any relationship or any dues with ICICI bank. ICICI bank, by mistake, updated my CIBIL record as defaulter few years back which with constant follow up and lot of pain I have corrected. CIBIL has tendered apology for the wrong up-date and also confirmed that the false information has been removed from CIBIL database. Please find attached mail correspondence.


2. I have complained regarding abusive calls on 28th Jan 2010 for which ICICI bank replied & assured me in reply as per attached mail dt. 31st Jan 2010.


3. After above mail, I have received following reply and assurance from ICICI bank stating my mobile number [protected] is not in collection list and the bank regretted the inconvenience caused to me and assured that such lapses do not recur in future. Please refer attachment


4. I have again experienced same issue of getting abusive calls for which I have raised complaint as per below attachment – mail dt. 07.03.2011


Facts based on above information:

1. I do not have any relationship with ICICI bank at present.
2. I do not have any dues payable to ICICI bank at present.
3. Abusive calls are made starting 2010 till 2012.
4. ICICI confirmed that my mobile number [protected] does not part of the collection list.
5. Despite written assurance from ICICI bank that abusive calls will be not made on my mobile number [protected], this is repeated every year.
6. CIBIL also confirmed that ICICI bank made a mistake in updating my CIBIL record as defaulter and it was corrected by CIBIL. They also regretted inconvenience caused due to the same.
7. This sequence of events caused me, my family, my parents immense pain and mental agony during last 3 years. Also call to my senior manager leaves my job in jeopardy.

My complaint & resolution demand:
1. ICICI bank needs to stop the abusive calls on my mobile number [protected] on immediate basis.
2. ICICI bank needs to stop the abusive & threatening calls on my office landline number[protected] on immediate basis.
3. ICICI bank needs to send a confirmatory e-mail stating that I will not receive any calls from ICICI bank on above 2 telephone numbers.
4. ICICI bank needs to send an apology e-mail stating that Reshma should not have spoken to my senior manager and should not have provided him false & misleading personal information about me which will tarnish my image & reputation in my organization.
5. Send me a compensation of Rs. 10,00,000/- ( ten lakhs Indian rupees) for making abusive calls for three continuous years, damaging my reputation in my organization by talking & providing false information to my senior manager and abusing my parents.


Please note:
I do not want to have any telephonic conversation with ICICI bank personnel as I fear abuse & threatening again from ICICI bank personnel. Please do send the reply on my email ID only: [protected]@rediffmail.com.

If I do not receive any concrete resolution fulfilling my conditions mentioned above within next 2 days time, I will be forced to take legal step.

Thanks & Regards,
Sanjay S Kadam.

Dear Sir,

6 months back, somebody from ICICI bank called me and asked to send two unsecured Redeemable bonds I am holding on my daughter, RAVURI VENKATA PUJITA, under CHILDREN GROWTH BOND - 062001-CGB & 072001-CGB respectively, the Redemption date being[protected],with bond holders numbers as following:
1. Bond holder no :[protected] and Certificate No- 356
2. Bond holder no: [protected] and Certificate No - 253

to the following address, for the Redemption of the Bonds-
ICICI PAYMENT DEPARTMENT, C - 2942, SUSHANT LOK, PHASE -1, GURGAON, HARYANA - 122009.

And, I have sent the Bonds to the above mentioned address, but, surprisingly, i have not received any cheque thereafter for the Redemption amount.
Many a time, I talked to Mr. Akhil Gupta, GM, Bond Services, but that was not resolved. After that, I talked to Mr. Sharad, current Manager. But, still it was not resolved. I am very much disappointed with this and got upset. I am tired of pursuing this for the past 6 months. Request you to resolve my Complaint and arrange for the Redemption Amount immediately. I can be reached at [protected].
Request you to redress my concern and sort it out at the earliest without any further delay.

RAVURI KRISHNA PRASAD, GUDIVADA

Hi,

I have tried to drawn an amount of 10,000.00/- Rs from Axis Bank ATM which is at Karimnagar,Andhra Pradesh, ATM id is: S1AC2904, transaction declined but money debited from my account. Can you please look in to my issue and resolve as early as possible.

Here are my Details:

Email:rambabu.[protected]@gmail.com

Here is my transaction details:
Record No: 516
14/07/2012 NFS/CASH WDL/14-07-12 10,000.00
Time : 16:32

I am an existing customer of ICICI Prudential Life Insurance company & I have purchased policies of my family members for more than about sixty lacs. Out of this policies one of my pension policy no[protected] has been matured on 5th January 2012. I have not received the maturity letter from the company before or after the maturity date. I was also not informed by the company consultant/ad visor about the maturity date. I have purchased this and other pension policies on the condition that I am not interested in the pension option, but to withdraw the whole amount whenever the value of my funds is found good.
As I have gone to the policies in march 2012 I found that the vest date of this policy have passed away in January 2012, I immediately contact the branch manager Mr Anil Chavan in nashik and asked for the withdrawal of my funds. But I was answered that the maturity letter was dispatch on my residential address in November 2011. My residential address have not been changed from year 2003 and my residence is also not locked for a single day. I did not receive the letter and so I asked for the scan copy of the acknowledgement which is not given to me from the last three months. The Customer care mail do not respond to want the complaint of the customer is and divert attention to the other side. Recently I had made complaint about this particular policy, and the reply received from customer care was for one of my other policy which is Life time super policy and has its maturity in the year 2017. So kindly find out as why is this happening. The customer care is not responding to the customers original complaint but diverting the attention else were living the problem aside.
Secondly I found that the policy details in your system was not updated according to my policy application form. The details of the company consultant was updated in my folio & no officer of the company had the answer as how this has happened. The company official said they contact me on the detail available in there system and the number was unreachable. If the number was unreachable the company could have contacted on that particular number for the other time or asked the advisor of the company to contact me. But the company did not find it necessary to do so. The consultant of the company was called and asked about how the change has been made in my folio. He refused that he does not know how has this been happened & the updation of customer profile does not come in his job & they have no right to interfere in that particular department.
After highlighting this points the company official had taken time till 15th jully 2012 to settle the matter by taking decision about returning my fund value or postponding the maturity date still further. I don’t know how the working of the company is as I found many details of my policy were not according to my application form. Now I have corrected the information to receive alert regularly.
I request you that the co-ordination regarding this particular policy was not made due to the mistake made by the company, so that is not my fault, so please go to the matter and give me justice As this decision will make me think to continue investing with the company or withdrawing all my investments and exposing the working of the company publicly to save the valuable savings of the customer like me, who are investing with keeping faith in the company.

Dear Sir/Mam,

On 15th July 2012 at around 7:30 PM, I withdraw Rs. 2000/- from HDFC Bank ATM at Noida Sec 18 Metro station. And I got metro and come back to my home at Uttam Nagar, New Delhi-59. At 9:20 PM, I got a message from ICICI Bank that I made a debit card purchase of Rs. 15,900/- from JUMBO ELECTRONICS. I checked my ATM/ Debit Card but it was not there. so I just called ICICI Bank customer care and got the card blocked at the same moment. The customer care executive told me that it will take around 25 working days to resolve the issue and if we found it fraud, my amount will be refunded. I already, lodged the FIR regarding the incident and sent the application and related documents to the ICICI bank Recon Team in Mumbai.
I am sure that the shopping was made at JUMBO ELECTRONICS, NOIDA ( Great India Place Mall). Since I searched on internet and found only one JUMBO ELECTRONICS Shop in Noida. Request the concerned to please resolve the issue soon.

I am also very disappointed with the ICICI Bank Debit card Security policy that any one can Sweep the card and shop with any PIN, which is not there in other banks such as SBI. Also request the concerned to please take a note of this also.

Thanks & Regards,
Ajay Yadav
+91-[protected]
[protected]@gmail.com

Hi, I have closed my account many years back and i was surprised to see Rs, 14000 is lean marked from my salary account, which i do not owe. When i called customer care, after going through my history they too are unable to justify on the amount that is deducted.
I am really confused on whom to reach to get out of this.
Here is the accoutn # [protected]

(icici bank) ne pichle kuch samay pehle car loan recovery ke liye kuch gundon ko hamare yahan bheja tha jo baar baar paresan karte the ladies ke saath badtamizi karte the jis ki wajah se hamare father depression ke sikar ho gaye jisme hamara hazaron rupaya kharab ho gaya treatment mein.humne kai baar car installment lene ke liye chittiyan likhi lekin sab bekar raha.gundon ka aana baa dastur jaari raha.aaj bhi hamare father ka treatment chal raha hai.icici bank ka aadmi aaj bhi aaya tha(16/07/2012) lekin mulaqat nahi hosaki.hum bank se sirf chanda kochhar jo ICICI BANK ki MD hai written mein unse maafi chahate hai aur treatment ka kharcha jo abhi bhi chal raha hai maangte hai.hamare father ki umar 72yrs hai agar unko kuch hua toh icici bank hi iska jimme daar hoga.
pankaj
m-[protected]

Respected Sir,
Myself CHANDANSINGH UDAYSINGH KAUSHAL having CREDIT CARD number 5176XXXXXXXX7001 of ICICI BANK wish to bring following incidences in your kind notice:-
1) On 9th July 2012 I have recieved call from mobile no. [protected] of Advocate Sanjana who told me that on behalf of ICICI Bank she is applying for NON BAILABLE WARRANT in MUMBAI Court as some amount is due on my card. She told me that allready 3 SUMMONS are being served to my earlier company of M/S FDC Limited, MUMBAI address & as I have not responded to so they are filling case for NON BAILABLE WARRANT. She has given my case number 300323/FF/10 as per her records & also given mobile number of Mr. Ankush [protected] (Relationship Manager) for settelement of my CREDIT CARD Account.
2) When I have contracted Mr. Ankush [protected] (Relationship Manager) for settelement of my CREDIT CARD Account he told me that my balance is Rs.13,002/-( Rs. Thirteen Thousand and Two Only/-) but as Bank wish to settel the account I need to pay Rs.6,777/-(Rs. Six Thousand Seven Hundred Seventy Seven Only/-) as base amount charges OR bank will proceed for procecution & ultimately taking NON BAILABLE WARRANT on 10th July 2012.I have asked him to kindly send my account statement as I have not received any account statement for the last five years, for which he told me that as per RBI directives the bank is keeping records for last three years only & as my last transaction was way back in 2006 so it is not possible for him to give whole account statement but he is going to send accont statement for last three years on my mail id immidiately. After this I have reminded Mr. Ankush (Relationship Manager) twice to send account statement on my mail id but he has not sent the same.
3) On 10th July 2012 Tuesday I have tried atleast 10-12 times to contact Mr. Ankush & Advocate Sanjana on their Mobile numbers but they have not picked up their phone.
4) On 11th July 2012 Wednesday I have contacted customer care number [protected] , told the whole incidence under the reference number SR 23089818 and later in the day asked for my full account details under the reference number [protected] .

I have filed freash complint by email to customer.[protected]@icicibank.com & given copy to RBI on [protected]@rbi.org.com. In my complaint I have asked ICICI Bank for written clarifications on following :-
a) Please send me copies of COURT SUMMONS sent to my earlier company FDC LIMITED , MUMBAI address.
b) When you are having my PERMANENT RESIDENTIAL ADDRESS & phone number then why COURT SUMMONS/ LEGAL NOTICES are not served on my PERMANENT RESIDENTIAL ADDRESS .
c) Why your own employees Mr. Ankush (Relationship Manager) & Advocate Sanjana are not giving proper information , trying to manipulate the things as per their own convenience & not following RBI directives . As they are your employee then you are also equally responsible for their statements/actions.

Dear Sir,

ICICI TAX SAVING BOND-032001-TSB-one
OPTION FACE VALUE ISSUE DT. OF
[protected][protected][protected]
RS.5000
Allotment date-- Redemption date
26.04.2001 26.04.2004
Name of the bond holder
Inderjeet Kaur Arora
BOND HOLDER NO. CERT. NO. DIST. NOS. AMOUNT
[protected][protected][protected][protected]
[protected] 204836 5000.00
[protected] 204837 5000.00
[protected] [protected].00
[protected] [protected].00
SCRIP CODE BSE 160637 NSE ICICI0401 N1
*********
I do not appear to have received the redemption proceeds of the captioned tax savings bonds. My email address: [protected]@yahoo.com and my mobile no. 91+[protected]. Please look in to the matter and advise fate of the bonds.
Please treat the matter as urgent.
Inderjeet

Name: Kandarp Yashasvibhai Mehta.

Folio No.:IN[protected].

MERA NAME JAYANT YADAV HAI MERE PAAS EK ICICI BANK CARD HA, MERE DWARA DEC 2006 ME 10000 RPAYE KA KI PURCHASING KIYA THA, JISKE PAYMENT KE LIYE BANK SE PHONE AYA KI AAP IS PAYMENT KO TEN INSTAL MENT ME WITHOUT INTEREST PAY KAR SAKTE HAI SIRF ISKE LIYE APKO 500 RUPYE KA SHULK BHUGTAN KARNA HOGA . MERE DWARA ISE ACCET KAR LIYA GAYA. AUR MERE DWARA PURA BHUGTAN BHI KAR DIYA GAYA BALKI JYADA HI PAYMENT KAR DIYA GAYA. PHIR BHI BANK SE MUJHE PHONE AATE HAI KI AAPKA PAYMENT ABHI BAAKI HAI AUR APKO 12000/- AUR DENA HAI, PARANTU MAINE UNHE BATAYA KI MAI PURN BHUGTAN KAR CHUKA HU AUR MERE PAAS RECEIT BHI HAI PARANTU BANK KA KEHNA HAI KI RECOVERY AGENT NE APKA AMOUNT BANK ME NAHI DEPOSITEKIYA GAYA HAI ISLIYE APKO ADDITIONAL PAYMENT KARNA HI HOGA, SAATH HI BANK NE MERA NAAM DEFOULTER KI LIST ME BHI DAAL DIYA HAI
KRIYA MERI MADAD KARE
JAYANT YADAV
H. NO. 655 NEAR GURUDWARA RANJHI
JABALPLUR
[protected]

I have not received the redemption warrant for ICICI BANK Tax Saving Bond 012003 TSB.
Certificate No-130276
Bond Holder No[protected]
No of Bonds-2
Distintictive No[protected]
Bond Holders Name- BIBHA MANICA NAG

email id:[protected]@gmail.com

I had an issue with the Icici loan and I was overseas during the collections guy come to my fathers house, I did inform my father to provide my contact number and my email address. During the period the bank collection person named Manohar shetty from Icici bank called me and I told him that to email all the details, he did email me and I told him to wait until next month when I would be back to india to resolve. I did email him the date for me coming. After which there was no calls or activity and I assumed he was ok with that. Yesterday he went to my fathers house aged 70 years in a car and should abusive words and was drunk at evening 7:00 pm. All the people around came to my fathers rescue but he shouted abusive words. This is the way Icici collection guy do things when he did communicate with me and I was in touch with Shanta kumar from Icici bank. I would like to lodge a complain for the insult and I'm willing to resolve but 1st he would need to aplologise. Loan in name of Vinod kumar m k.

I hv chenged my residence hence update and amend yr records for My correspondence address as follows

CREDIT CARD NO.[protected]

S.HARIHARAN

GB-KRISHNA MANDIR,

13, THIRUVENGADAM STREET,

R A PURAM,

CHENNAI -600-028

[NEAR SOUTH INDIA GAS AGENCY.]