ICICI Bank Complaints & Reviews

Dear Sir,

04/09/2011 74678721248068382552020 AWARI TECHNOLOGIES PVT LT 1,275.00 this transaction was almost going to be over but just before I could get the confirmation of successful transaction the link got disconnected.In the mean while I got the SMS on my mobile no.[protected] that the amount of Rs.1275.00 has been debited then immediately I rang-up the AWARI TECHNOLOGIES PVT LT which confirmed that the amount has not been credited in their a/c so either ICICI Bank (CREDIT CARD) has to refund me the amount or ICICI BANK (CREDIT CARD) has to get me the confirmation from the Party that the amount has been Credited in their account, so that I can get the item I had Ordered.

Hope to get the positive reply at the earliest.

Thanks,

Vijay Gangwani

ICICI Limited Money Multiplier Bond - 082000-MMB ( Two Nos.) , certificate No. 2678, was purchased on 7 December 2000 in the name of Surbhi Sarang ( who wa then Minor) by Gurmit Bhalla ( her grandmother). Gurmit Bhalla was the guardian.
The maturitry cheque No. 001629, dated 4 July 2011 on ICICI Bank was received in the name of Surbhi Sarang. Surbhi did not have a Bank account then. The Banak ( Standard Chartered Bank, B-68, Greayer Kailash-I, New Delhi-110048) refused to credit the amount in Gurmit Bhalla's account. Consequently, the cheque remained un-collected.

Surbhi has now opened Banak Account. Savings B ank Acct no : [protected], in Union Bank of India, Rolta Technology Park, Andheri (E), Mumbai 400093, IFSC : UBIN0554227.

It is requested that a new cheque may kindly be issued. It may either be sent directly to the Bank or to Gurmit Bhalla at her address: S-327, Greater Kailash-I, New Delhi-110048.

Please advise action.

Gurmit Bhalla
S-327, Greater Kailash-I, New Delhi-110048
Tel. No.[protected]

here with Venkatesh Rao, i m from Surat District, i was purchased two wheeler Hero Honda Pleasure motor cycle on November, 2011. i was going abroad for some time, last 4 installment i doesn't pay, when i come back now and i ask for the clear the loan amount but i cant any correct information, when i close my loan, and they didn't provide any service so please and i am ready for the settlement, because at my side maximum balance[protected] thousand but now they target me last week more than 14000 thousand rupees, so please kindly do the needful and suggest me any idea how can i clear my loans

Subject – Deficiency in service i.e. non-issuing NOC in time after completion of last EMI even after repeated visits and requests.

My Loan A/c No is LADEL[protected].

As on date, I do not have any dues against me from ICICI Bank. Three times I visited ICICI branch of Green Park New Delhi and also requested with call centre number of times to kindly issue me NOC. But ICICI bank never care for me and did not listen my request and staff show a very casual and rude behavior which caused me discomfort and mental agony.

ICICI bank should issue me NOC and pay appropriate compensation.

Applicant
Kishan Singh
H.No 1056, sector – 7
RK Puram
New Delhi – 110022
Phone[protected]
[protected]

RE:'ICICICARE=[protected]' BIG FRAUD FROM YOUR SIDE IN PL

Dear madam
after 34 hrs there are no response from your side. madam please to be clear and close this issue.

regards,

On Wed, 17 Aug 2011 21:21 IST shailendra shrivastava wrote:

>Dear Madam,
>So many calls in customer care of your bank and so many mails written by you. Madam this document sends by you is not valid because of this is in your hand to put rate of interest of PL 30%, 40% or more. I was believe all of you because I know that ICICI is a very big repudiated bank and treat same all customer but you all are doing big fraud against me in PL this is very doubtful.
>Please madam sends a proper justification for the same. I am request to you please send an only one candidate PL rate of interest given by you in same date in 2008. 20% PL rate of interest is not possible in 2008 because of all other banks give PL between 13% to 15% due to low economic time. After commitment of 13% rate of interest why you are put 20% rate of interest and why you are not intimate for the same at the time of availing the loan.
>In this mail I want to say that I am not able to paid remaining EMI of PL, if you want than send proper justification.
>I am awaiting for your response for clearance on the basis of 13% rate of interest and you are requested that please get it cleared at your end and also return my Cheques with NOC latter. I am agree for pay on basis of 13% of total Amount of PL. but I am sorry to pay at 20% rate of interest.
>
>Regards,
>
>
>From: ICICI Bank Customer Care <customer.[protected]@ICICIBANK.COM>
>To: shailendra shrivastava <[protected]@yahoo.co.in>
>Sent: Friday, 12 August 2011 5:03 PM
>Subject: RE:'ICICICARE=[protected]' BIG FRAUD FROM YOUR SIDE IN PL
>
>Dear Mr. Shrivastava,
>
>Please be informed that Rate of Interest for you Personal loan account LPCHD[protected] has been levied as per the Agreement copy duly signed by you as Interest type Fixed.
>
>We regret our inability to process your request to opt interest at 13%, as 20% is the interest rate which is promised at the time of availing the loan.
>
>Looking forward to more opportunities to be of service to you.
>
>Sincerely,
>
>Pavitra Janga
>Customer Service Manager
>ICICI Bank Limited.

Respected Sir,
this is shambhu sharan singh my credit card No.[protected], I had requested to ICICI Bank for settlement of my credit card in the month of September and received a call from Hyderabad office to know the reason of settlement of payment by a female staff. I urged her that due to some unavoidable financial problem I am not able to pay more than Rs.16120.00 as a settlement amount but she requested me to pay Rs.3100/- more to keep continue and healthy relation with the bank but in two installment and I agreed for the same. She said you have to pay Rs.16120/- by 13th September and rest Rs.3100/- by the same date in next month i.e. October 13th. to pay my first installment to ICICI bank my wife put her gold chain with a Goldsmith and borrow 12000/- cash and Rs.4120/- from my own pocket total Rs.16120/- and deposited in my bank account, time being bank sent me a letter on 7th September 2011, in that letter the installment date was for first installment date 13/09/2011 and for 2nd installment date 15/09/2011, immediately I called the advocate of the bank to clear the matter he said me that that date was printed on letter by mistake but you don't worry, but I had already given cheque of Rs.16120/- to the bank and that was cleared on 13/09/2011 before all the conversation with the advocate and bank staff. now the bank personal and advocate of the bank is forcefully insisting me to pay rest amount of Rs.3100/- within two days or all the settlement will be null and void. I repeatedly urged and requested about my problem to the bank and advocate on telephone but in vein and they are threatening me again and again. I also requested them that please no problem If there is some printing mistake with my letter but please give me time up to 1st October so that I can pay my dues of Rs.3100/- on my salary but that people are forcefully insisting me to pay by today only.
Sir, I shall be grateful if you could kindly see into the matter and asked the bank and advocate (Cell No.[protected]) not to threat and harass me or kindly take the action against them. If immediate action is not being taken soon I have to make commit suicide because I can't dare all these harassment.
Thanking you,
Yours sincerely,

Shambhu Sharan Singh

Hello,

I am Navin Kumar Bhairi, I have taken a vehicle loan from the bank in the year 9th-Aug-2004.
My vehicle number is MH12-CJ-6978.

I would like to raise a complaint against the ICICI bank that, Even I tried to check with almost 3 branches in Pune and 2 branches at Hyderabad. They are unable to provide the No-objection /Loan clearance letter.

I had been transferred Hyderabad from Pune, I am facing facing traffic police problem due to this and I could not use my vehicle even though I have every right to use it.

I would sincerely request you to provide me the No-objection /Loan clearance letter for the attached document.

Regards
Navin K [protected]

Dear service pervoider.

ICICI Direct exicutive Mr. Ravi Goswami ([protected]) Open my demat account and ask me no any charges for account opning. But after open my account dedect charges from my account. i have close my demate account but till date dedect charges from my a/c. plz action against icicidirect for mis saling and refunt my amountA. and stop mail sending from icicidirect. My demate linked icici a/c no.[protected].

Regards
Anil Kumar Jangra
[protected]

I am not convinced with the Charges levied by ICICI Bank, since from the past 3 months i have been trying to clear my outstanding amount by paying huge amount like INR 18000 etc... Inspite of this the Amount shown in the statement after some charges is still not reduced

Last time the Outstanding due was 12000 + , i never made any transaction on my card, by this time when i see mail , the amount is INR 13997.07 , Not sure what the extra charges is all about, and also they have not sent me the statement this time even after multiple calls and reminders

Plz check and help me out in this to clear this issue

I do not want to continue with this bank any more, planning to clear all the dues soon and get rid of it.

To whom so ever it may concern

I have given all my documents to open an ICICI Direct 3 in 1 a/c on 29th August 2011, after doing regular follow ups my a/c was opened in 23 days.

Even after account was opened there was relationship manager who helped me out in understanding how does ICICI Direct works for trading and how does the a/c gets activated.

On 24th September 2011 after repetitive phone calls by me, finally my a/c was activated and when I was trying to do trading the error message was "You Have not submitted Pan card copy", whereas I submitted it at the time I gave all documents and also I verified it when an executive cme for KYC.

After 25 days of submitting all documents I am still not able to do online trading.

I will never refer ICICI Direct to anyone

Karan
[protected]

I have remitted the premium of my following policies no.14397668 and 14395699 through icici prudential life insurance office at Perambalur. The cheque given for the above policy premium has realised in time. But I have not received the premium receipt till now.
Please help me for the same.
A Mani
93F/3B Venkatesapuram,
Behind New Bus stand,
Perambalur 621212.

ICICI Bank is a and Fraud Company, sucking customers money like anything.

I am Yogesh Dhiman, existing customer of ICICI Bank Credit Card Number [protected].

Every month, for the last 2-3 years, the ICICI Bank has been charging me wrong amount. There is wrong charge every month. For example, for the September 2011 month, On 7th sep, the outstanding balance was around 32,000 rs, and I made a payment of Rs 7000 on 15th Sep....The outstanding balnace should be around 25,000 , but afraid to say it is Rs. 27000.



My card has been lost, and I am not able to watch my statement even on the ICICI Bank website, but for the last 2-3 months, the bank has been deducting me wrong amount for this card.





Yogesh DHiman,

Mb":- [protected]

Sir,
I would like to bring to your notice that a sum of Rs. 7,603.00 has been transacted from my credit card on 03 Septemper 2011 in the name of ICVBP IPRUODAY with a transaction Ref.Number 74678721248068377084187.


I have had already paid my EMI's (Rs:6550) dated on 02/09/2011 at single shot. But still in the statement card its showing as pending from my end.

Could be please do the necessary action.

Thanks,
RAJESWARY GANESH

I am Corporate A/C holder of ICICI Bank having opened my Account on the 18th of August 2011. I am really disappointed with the kind of service which ICICI Bank has offered me Till date I have not got the access to the Net Banking Facility and till date my Dmat Account is not Active yet. I have been dealing with ICICI's associate by the name of “Shireen” Contact number [protected] the way in which she spoke to me when asked for an explanation is really Rude in fact she shouted at me. If this is the way a Pvt Bank is going to function then I am so confident ICIC Bank will be shutting down its operation round the corner. You guys need to understand “Customer is always RIGHT”

Dear Sir,

I need to bring to your attention my experience as an ICICI Bank customer.

My name is Lalit Kumar and I was using an ICICI Credit Card # [protected] which is about 5-6 years old and due to some problems with the bank I had stopped paying the credit card dues.

Now few days ago some ICICI recovery agent named Nandan & Sanjay Singh has started calling at my mobile no. from no.s'[protected]/10/11/13 stating that they would like to do a full and final settlement on my card and if I am ready to pay the settlement amount, all my dues would be clear and I would receive an NOC from ICICI on my credit card and my name would be removed from the default list in CIBIL as well.

I agreed to pay the settlement amount but kind of terms and conditions they put, was not affordable by me. However due to some emergency I was unable to furnish that settlement that month. Even then I tried hard to sort out the things, but then these guy used abusive language and started threatening me that he has my home and office address and he is going to come and beat me and my family up to ensure that I pay the amount or he will create a nuisance in my office and ensure I get kicked
out of my office.

The very same day they had called my office and started threatening that if, I didn't pay the amount they will keep calling me everyday to get the money out. He is even using the same language with the receptionist and my office staff.

I already have asked him to call on my personal no., however he is adamant to talk on my official no. & at my home, my parents are more than 70 years old, they requested not to use this kind of language and clear that he (me) is not at home so please call at his mobile but they used to call and harass them.

Now he has been calling everyday and threatening me of dire consequences, if I didn’t make the payment on Maximum by 22nd of September.

I am not sure what do to at this stage as I fear the way Nandan & Sanjay Singh has been calling and threatening me to call at my office, he will either cause harm to my family or my job.

These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behavior and language, which is legally and ethically against the Human Rights and Indian Penal Code.

I would request you to kindly advice if I should file an FIR against ICICI bank and Mr. Nandan & Mr. Sanjay Singh. I am not sure at this point how to get rid of these men's who has been harassing me and has been threatening of calling the senior level people in my company which could easily cost me my job.

I would also like to know how I can settle my dues and obtain the NOC from ICICI bank to get my name removed from CIBIL.

PLEASE NOTE THAT ALL THE EVENTS STATED ABOVE HAPPENED BETWEEN THE TIME PERIOD OF August 2011- September 2011.
We hope that you take note of this experience and help us.

Appreciate all help & support.

Thanks!

Lalit Kumar
+91-[protected]

Sir,
This is to informa you that I am a credit card holer of ICICI bank,bearing the number [protected].The due amount was 39,903 as per their record.Where as my due as per purchase was 15,600.No body had contacted me for this collection and I hace also not paid the same .But suddenly I twas found that they have liened my account[protected],which is a slary account with them opend on 19.5.2011.They have shown me the -10k.While I contacted them they told me that nothing can be done.Since I had issued some cheques I deposited the amount for which baklance 10k also been liened.Whwn I spoke to them and asked to settle the account this people are not even interestd to talk to me.I have borrowed money from out sider on interest because Bank has deducted money without any information.And above all this account has been opened by our company authorization as salary account.While I contacted no body responded to me or guded properly.Now i have been mentally harrased .I also told them to settle this account immediately but nobody responded.I was informed that this was as per RBI guidelines.Which was not communicated to us earlier also.
Please look into this on priority.
Regards
Sandip Nayak
[protected]
Sandip Nayak

I hold an account in ICICI Bank Greater Kailash-2 ,New Delhi branch .I checked my balance in another bank`s ATM on 17/09/11 08:49 a.m. and a sum of Rs 9.50 was deducted from my account as Balance inquiry fee .This sum is wrongly deducted from my account and I request to kindly see to the complaint and get the sum refunded in my account as early as possible.
Thanking you.
Name - Chirayu
A/C No.[protected]
Icici Bank branch Greater Kailash-2 branch.

My account have sufficient balance regarding ECS on 09.08.2011,but bank return my ECS three times and charges debited in my account,so I want to revert of these charges as soon as possible.also reply regarding my ecs return but my account have sufficient balance.
My saving a/c number is[protected]/davendra kumawat/icici bank c-scheme branch jaipur.If bank will not be taken action against this then I will go to consumer forum.

Two years ago in July, 2009, an agent or an ICICI Bank employee called me to open a Demat Account. I said that I don't want a Demat Account as I do not trade. He consistently tried to convince me and also told that If I open the Demat Account I will also get a 0 Balance Account. This option of having a zero balance account forced me to open the Demat Account for which I also got a Savings Account in ICICI Bank for which I do not have to maintain any balance. He told to me to give Rs. 500 as an opening charge of the Demat Account which can be refunded if I do a trade in the Demat Account that is Buy and then Sell. Accordingly I gave him Rs. 500 and after few days he helped me to do the trade and I got around Rs. 450 credited to my Savings Account. As a result as told by the Agent/ICICI Bank employee, I withdrew the amount and then my balance in the saving bank account got zero or so, I don't remember that now actually.

Now after two years in September, 2011, I thought o[censored]sing the ICICI Bank Savings account and in fact I thought of converting the account into my Salary Account.
But from Customer Care I came to know, that my account has become INACTIVE. He advised me to deposit some amount by which the account will be automatically become ACTIVE. As told by the Customer Care, I deposited Rs. 100 but again the balance become zero. When I called Customer Care, he told me that the Rs. 100 was deducted as Debit Card annual charges, so the account was still INACTIVE.

When I went to the branch, where my account was opened, I had to wait for 2 hrs after which they attended me. I was told to contact the person who works for Demat Accounts.
So, I went to the person looking after Demat Accounts. After explaining all my situation, he told me that I have Rs. 460 as the DP Charge pending in my account.

I WAS SHOCKED WHEN I HEARD ABOUT THE CHARGES because the person who opened the account did not tell me anything about this thing. Anyway when
I requested him if anything can be done to waive the charges, the person at the Demat Account counter simply denied and told me that I was saved from levying more charges because the savings account is a zero balance account, I would have to give more charges if it was not zero balance. So, in this way at the Branch, the person favored the Agent/ICICI Bank employee who did FRAUD with me.

Anyway, I accepted the charges and was ready to pay the Demat Charges, in fact I have already paid Rs. 500 in my Demat Account and also submitted a request for the Closure of the Demat Account. But this was not done in a single day.
When I first entered the branch, I was told to sit for few min but I waited for 2 hrs and in just 2-5 min the person at the Demat Counter told me all of the above but did not accepted the request for closure of the account. Instead I had to go to the branch again the next day. He should have told me first day only that nothing can be done today please come the next day but he just harassed me waiting for 2 hrs and asking me to come next day.

SO THIS IS HOW THE ICICI BANK EMPLOYEES ARE............

My intention was to convert or open a Salary Account in ICICI Bank when I first entered the Branch, but after the misbehavior of the employee or person at the Demat Account I decided not only to close the Demat Account but also the close the savings account and never open any type of account in ICICI BANK.

PLEASE BE AWARE OF THE ICICI BANK EMPLOYEES AND THE OFFERS THEY PROVIDE...

My ICICI Savings Bank Account No. is[protected].
My Cell no. is [protected].

To,
The ICICI Bank LTD,
House Building Loan Department,
customer.[protected]@icicibank.com

Sub: Loan No. LBCAL[protected]
Dear Sir,
I would like to draw your kind attention for the following facts for your kind perusal and remedial measure immediately that.

1) I have been granted with a House Building Loan of Rs.3,42,000.00 vide the above mentioned Loan Number. The first Installment amount of Rs.250000.00 has been disbursed on 31.01.2003 and Second Installment amount of Rs.92000.00 has been disbursed on 02.04.2003. The EMI of Rs.3623.00 started from May’03.

2. The Loan was sanctioned with Floating interest initially and at the material time the ROI was 9.75%.

3. The tenure of Loan was 180 Months.

4. I have been given chance by ICICI Bank to exercise my option to avail ROI on Floating or Fixed in the month of January’04.

5. I have exercised the option and opt to fixed the interest rate for which I have paid Rs.1666.00 i.e 0.5% as processing fee on the outstanding Loan amount of Rs.333243.00 in the month of Feb’04.(Receipt No. 0248291)

6. At the material time the ROI as Fixed was 7.75% and after calculating, the Revised tenure of Loan was calculated as 141 months from the month of February’04. The receipt of payment and calculation sheet is enclosed for ready reference.

7. Since then I am clearing the EMI without fail a single chance keeping in mind to clear 141 EMI from the month of Feb’04.

8. Surprisingly, I have received one letter having No. 0023228 dated 08.07.2011 that till date my loan has been calculating at your Bank as Floating (ROI) instead of Fixed (ROI) since 2004 and as per your letter there is still 147 EMI to clear the amount.

9. Under the above circumstances, I would like to request your kind goodself to please intervene the matter to set right the issue with full of gravity and reschedule the Nos. of EMI baqsed the Loan amount as Fixed interest w.e.f Feb’04 and let me to know the reaming EMI to clear the entire Loan amount or settle the amount immediately to clear off the Loan Amount and get relief from the burden.

Hope your goodself will take appropriate action immediately otherwise there will be no other alternative way but to stop the payment of EMI immediately and take the help of natural justice since I am suffering with financial crisis as depriving from the fundamental rights as per constitution.

Your early action in this matter is solicited.
With Regards,

(ANANGA KUMAR PRADHAN)
LOAN No. LBCAL[protected]
MB.No. [protected], Date: 05.09.2011
Email: [protected]@rediffmail.com