ICICI Bank Complaints & Reviews

On 27/12/2010, my cheque No 400713 for Rs 180000 was dishonored and Rs 386 deducted for insufficient funds from my SB acct No[protected]. This is despite the fact the same day FD closure amount of Rs 181387 was credited in my acct. I lodged a service request No SR[protected] on 23/06/2011 as well as spoke to Customer care Mr Raju. No satisfactory reply has been given nor the illegal deduction of Rs 386 credited back despite repeated contact / emails to the bank.

Sir,
This is with regards to my indica car loan which I have taken from your bank on 26.05.2005. but due to
some financial problems I do not pay your monthely EMIs on timely, so in that case you have charged
me some overdue interest.
now I have cleared all monthely intalments & Iwish i[censored] settel this case and give me the noc.
thanking you

RAKESH JALAN
LOAN A/C= LADRU[protected]

Dear Sir,

I am investing ICICI Money myltiplier Bond 1998.

Issue price 3000 . Face value 24000. date of maturity[protected]. Can you tell me what amount shall i redeemed after my redemtion date? when the redemption date. Please let me know.


Regards,

S. Reena.
Mb ;[protected]...

Sir,
I am ICICI account holder. I have tried to withdraw Rs.10000/- from Axis Bank ATM, Saurabh Vihar, Jaitpur-Badarpur New Delhi on 15.8.2011 at 5.50pm. But cash has not disbursed by ATM and balance had deducted from my account.I complaint immidietely to ICICI Bank customer care which no is SR[protected] and a written letter also.
Now after 10 days ICICI is saying the withdrawal was made successfully.
So, Please try to resolve my problem, how can I loose my 10000/-.

Thanks & Regards

Dinesh Parit
ICICI A/c[protected]

Amit choudhary from icici recovery agent S.D. Tower 7th Floor, sector – 8, Rohini, Delhi call and threaten n harass. He say they will come to your house and take away all household things and beat people. There number are[protected] and[protected] and[protected]. Police must arrest people like theym. they call and tell lie day n night.

My Home loan application having huge delay with no reason. It's more than 4 months and I did not get the cheque till now. I wrote to the CEO Chanda kochar, but as usual there is no action for that also.


Hi Madam,

I have applied for a home loan in your ICICI bank and it’s pending for a long long time more than 4 months. I have cleared all the verification. Building & builder verification are also done. I have informed that I am going through the period where builder has charged me interest for late payment. my application number is : 61287581 .

Each and every day your ICICI people are giving me commitment that you will get the cheque by tomorrow. But that tomorrow is not coming for last 3 months. After it’s gone for the disbursement it’s more than 1.5 months now. Earlier Your bank asked for builder documents which took 2 weeks to submit. I can understand that. But If I eliminate that 2 weeks also Then it comes 3.5 months which has not been delivered till now. THEY HAVE CROSSED EVERY LIMIT OF DELAYING AND WANT TO MAKE A WORLD RECORD FOR HARRASSING CUSTOMER.

Please let me know, is it your default rule that you cannot deliver a case less than 5 months, if everything is cleared also. If it is the truth, then why your people are giving a commitment for last 3 months that “it will be done this weekend only” or “You will get the check by tomorrow morning”. 1 week back, they had made the cheque ready and sent a scan copy to me somehow. And after that still they are saying it will be taking time to deliver the original.

Now My question is to you that because of your employee’s false commitment, I could not move to any other bank and because of them I am in loss of a huge amount of 1.5 lakhs(Interest from builder) of rupees till date. Why your people miss guided me when they don’t know their system? Now who will be responsible for this loss?

Please take care of this. I know your system is the worst in India. And your employees are very careless or lacs of knowledge, and are ready to finish anyone for their own profit. I have never heard about of such kind of huge delay for disbursing (1.5 month for disbursement only) the amount when everything is very clear and nothing is pending. Please do something, else I will be in nowhere by paying interests.

If you have any sympathy & responsibility towards customer then please do something. Else I can make you sure I will publish this story in all news paper, internet blogs, Facebook etc for this brunch Mumbai and I will be thinking your are also like your other employees.



People involved & responsible :

shivraj.[protected]@icicisecurities.com

dhananjay.[protected]@icicisecurities.com( Shivraj’s Manager)



Thanks & regards

Ajoy Chatterjee

Pankaj somalal soni
ICICI Bank Saving A/C No. [protected].
Dt. 25/08/2011
Subject : Receiving less amount of Rs.200/- from ATM IOCL PUMP, Sector -6 , Gandhinagar (Gujarat)
References : My Application dated 4/8/2011 , dated 9/8/2011 and dated 23/8/2011 to Manager ICICI Bank ltd, Srctor-16, Gandhinagar.
Sir,
It is to inform with respect to above Subject and references that I tried to withdraw Rs.5000/- on dated 4/8/2011 from above mentioned ATM. But I have received only Rs. 4800/- (i.e. Rs.500x9 no. and Rs.100x3 no.) It is for your kind notice that the edge of the last received note of Rs.100 was folded and after that machine was stopped. Hence I have received Rs.200/- less.
I have informed to branch manager on the same day in written and Service Request no.[protected] is received .
It is requested to say that still there is no response in this matter. Kindly expedite this matter by reverse transaction.
Hoping for favorable Response .
Pankaj somalal soni
Mobile no.[protected]
E mail Id : [protected]@yahoo.co.in

On my ICICI bank credit card, there was a payment due of around 7000 Rs and by mistake I did douple paymet for the same. Unfortunately my card got lost after that and got that blocked by calling ICICI customer card. The customer care guy assured me to issue a new card within one week which actually never happened and inturn I could never recover my 7000 Rs excess payment.

I called customer care couple of times after that and sent mails to ICICI support mail ID but never got a reply. I am planning to drop a mail to RBI and go to consumer court as well.
Please guide.

- Saurabh Gupta
[protected]@gmail.com

Dear Sir,

This is in reference to my policy no[protected] which i was continuing with you from last four years and i have just applied for withdrawl of my funds on date-27/072011, but unfortunately after 27 days i have not received my cheque for the above policy payment so i request you to pls look into the matter or else i have to take action against iciciprulife.
I have been regularly make calls and visits to your office at tonk road but they are not giving me any fruitful reply,
Awaiting your reply,

Regards,
lokesh saini,
[protected]

Dear Forum,
Today, I have recieved a call from Mobile no. [protected] uses vulgar words. timing 3.49 pm.23TH August,2011.
This is ICICI Credit Card agency Number which is not relate or concern to me.

Rajnish Kumar Singh
[protected]

Dear Sir,

I have received continuous calls from[protected] &[protected] ateast 1 week.
when i attend the call they say its from ICICI bank customer care and wants to clarify details of mine.
but my bank details are in bangalore branch.
why its given to hyderabad branch to verify.
Please look into this kind of issues...they wanted to verify details they can call from the same branch.

thank you,
Shankar.L

Sir,
My settlement credit card no is [protected] .Settlement amount is Rs.71000 . Bank:SBI, Cheque no:267112, Date:30.07.2011.Above payment collected by K.Ashok kumar & his ID no is 05456.But I am not received NOC.So I kindly request you sir send NOC.
Also check my credit card [protected] was updation pending last two years before country club return payment DD.I have all evidence for the same.

Thank you

Thanks & Regards
Vengudupathy
[protected]

Non Receipt of Payment
Non receipt of maturity payment
Non receipt of maturity payment of ICICI Tax Saving Bond-032000-TSB-Two and ICICI Tax Saving Bond - 102000-TSB - Two of registered Bondholder no.[protected] & 07586-b114 & BOND certificate no.88751 , 88752 & 41656, Distinctive numbers[protected] to 76347.

Sir,
It is brought to your kind notice that i had invested Rs Thirty thousand on above bonds under the above mentioned folio and certificate no. I did not get my redemption value till date. Kindly take the matter on priority and remit me the due payments at the earliest possible to the following address.

First Holder : Vivek Nigam
Second Holder : Prem Kumari

112 / 4
Sugar Mill Colony
Yamuna Nagar
Haryana 135001

Email. [protected]@gmail.com
Mobile no- [protected] / [protected]

I am a ICICI customer since 2007. Since 1 year I could not use my account as I am out of the country. Now when I am trying to access my net banking, it is showing that login is disabled . I have tried to contact to customer care, but as I put my debit card number there, they says its not valid. I am not able to talk to a customer care representative even. How do I enable my net banking? Please help.

My name is Priya Das
My A/c No.is[protected]
My IFSC Code is ICIC0000312

Please send me the details to activate my net banking through my mail.
My mail id is [protected]@yahoo.com

MY ACCOUNT AS WELL AS MANY OTHER ACCOUNT HOLDER ARE FACING THE SAME PROBLEM, NON BASE DEPOSITER IS FACING THE PROBLEM. IN THIS ACTIVITY BRANCH MANAGER AND THE BANK STAFF IS INVOLVED IN IT. WHENEVER ONE ASK THE MANAGER AND STAFF, THEY THREATENED EVERYONE THAT WE WILL ARREST U . WE R HAVING CONTACTS WITH POLICE ICICI BANK LTD, BRANCH - MUDHOL, BRANCH CODE - 1413, KARNATAKA.
AND BRANCH MANAGER AND HIS STAFF IS INVOLVED IN MONEY LAUNDRYING, SO PLEASE HELP US AND CHECK THE ACCOUNTS.

I never think one famous bank is behavior like this.Last before month i paid the credit card amount one day late.So ICICI Bank put the charges as late payment charges.Including this late payment charge my card limit was crossed.For that also bank put the Over limit charges.I did not paid any amount for next month then some executive came to my house and promised that he asked the bank to reversal those amounts.After two days i got call from ICICI bank ambattur branch - one person spoken that he is going to reversal those amounts.So i be-leave that call and paid the amount online it self.
But when i saw my current month statement that payments are not reversal and again bank has charged the same charges for this month also.After i saw my current month statement only i realized that that call was fake and for collection purpose collection executives are doing like this.

My Card No:[protected]XX-9008

Dear ICICI Bank Executive Manager Officer Nodal Officer Icici Bank credit card division head

I m extremely unhappy and hurt by bad services and response from ICICI Bank customer care executive of credit card as well as phonebanking.I made 50 calls and still not able to get solution a small amount of few bucks Rs.10 turned into Rs.3000 its cheating and fraud from ICICI Bank credit card division.

I m one of the oldest, privileged and preferred customer since many years approx 12 years since ICICI Bank Started i am there banking customer and Credit Card customer.I am facing a problem since last 6 months i did called and informed Phonebankingcustomer care executive but they are not willing to listen,understand and solve my problems. I made arround 50 calls just to re-generate my internet banking passwords which is not working since 6 months i have opted for generating password online and i am habitual of netbaking usage since 5 years.just because netbaking is not working my payment of two credit cards delayed in month of may 2011 though i have already paid all the dues still i m getting outstanding amount statments since then and its increasing every month i did called customer executive for reversal of wrong charges and penalty they committed me for the same in may then on 14 th july but whenever i m receiving statments amount is increasing every month since last 4 months they have charged Rs.2107 on one credit card and Rs.732 on another credit card i have made arround 20 calls today and explained the same problemto them but they are not solving it .I m still unsuccesful in generating my transaction password for netbanking in icici bank made 20 calls today total 50 calls still unsuccessfull .Do i deserve better reply and services from ICICI Bank as privileged customer i am wondering what they are doing with there normal customers .its really cheating how can a bank can charge penalty on no dues ?just i delayed payment for few days and it was genuine reason and banks error as my netbanking is not working and i alreadyinformed about the problem since long time and after payment i did called customer care to reverse the small amount charged as penalty now i wonder how come that small charged converted from Rs.10 to Rs.2107 and Rs.732 is there anyone who will pay penalty of Rs.3000 for not able to pay Rs.10 that too in just 3-4 months i hope i get solution of my problem from ICICI Bank as i m there Privileged and preffered customer otherwise i will really close my icici bank account icici direct account and all credit cards.

I hope i get justice from Icici Bank and Icici Bank credit card division i posted this article to help
others who are suffering from icici bank credit cards wrong and unresonable charges penalty and interest charges .Its posted for knowledge and awarness of Icici Bank customers old and new my contact number is [protected] i have called phonebanking customer executive 20 times today wasted my 2 hours and explained all the problems
still i have not got any solution i hope sooner or later my problem will be solved

with regards
Prashant Rathore
Mob :- [protected]

Dear Sir

Ref: icici petro card no.[protected]
icici credit card no. [protected]

I had used Instafuel prepaid fuel card for petrol at HP petrol pump , Hind Automobiles near joker cinema,kalyan-west on 31/01/2011 for Rs.200/- but you were bedited Rs.400/- from my account . I reported this to icici customer care on 15/02/2011 and they suggested me that to take refund from HP petrol
pump as you have already credited amount to HP petrol pump. Then I went to HP petrol pump 10 to 15 times for the same . At last , they have issued me a letter stated that their account is debited by bank for Rs.200 and they suggested me to take refund from ICICI bank.

I request icici to give me refund of Rs.200 /- but they refused to refund the money.

Your faithfully,
Kiran P Bagul
mob no.[protected]

Hi,

I received calls yesterday evening from ICICI Bank asking about where abouts about a person nad when is he going to pay the loan. I vagely know the person and had no information of his whereabouts. On saying this.. the person.(Ajit) started abusing saying Randi.. I know u are sleeping with him.. I[censored] are not satisfied with one.. I will give ur no to my friends u can sleep with all of them.etc.. etc.. He would not give me any information as to when was the loan taken or any other details.. He repeatedly kept calling and abusing..

I have not received any calls from ICICI bank asking me if I would be guaranter for some bodys loan or any such thing, nor was I aware that some one has taken a loan like that. What do I do.. all I have is the no from where this person is calling.,

Respected Sir,
I used ICICI ATM for withdrawal of money at GB Road New Delhi as on 08 Aug 2011. But my transaction of Rs 500/- was failed and amount deduct from my saving account.ICICI has not refund my same amount to my account. Please forward my problem and informed me at the earliest.
My ATM No[protected]
Account No- [protected]
SBI REASI
My Mobile No-[protected].