ICICI Bank Complaints & Reviews

Despite of settling my credit card account [protected] for Rs. 32000 and collecting the complete payment in 4 installments and even after issuing a settlement letter,Rs. 21000 was blocked from my account & I have been regularly receving calls from ICICI bank to pay my outstanding dues.
Even after filling online complaints and talking to customer care on numerous occasions no action has been taken and finally I was told that the settlement letter number SR[protected] can't be located on their system.
Please advise how can I stop this harassment from ICICI even after making a complete payment of the settlement amount.

Thanks

Hi,

We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Hi,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

sir,
i are here with Request you, we are from SOFAC SYSTEMS from Trimulgherry (Hyderabad, Andhrapradesh) i got a sms from icici, that the cheque book, were despatched from their office on 06.04.2011, but still now i dont received that mentioned document please quickly deliver that item,
my address,
SOFAC SYSTEMS, Plot-no-100/2, H:no-4, SP Colony, Trimulgherry, Road no-1, Secunderabad, Opp line of DECCAN GRAMINA BANK-500015
thanking you,
yours faithfully,
SP.Haribabu

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1431903" in the subject line.

Regards,
ICICI Bank Customer Service Team.

I have mailed the details as said to [protected]@icicibank.com with subject line as "1431903" i need explanation and justice for this.

Hi Beedu,

We are sorry to hear about your experience.We have made note of your email id.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Hi,

We are sorry to hear about your experience.We have made note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

CAR LOAN — illegal working

i am customer of icici,having taxi car loan account no.lajaioooo8284598,in april 2009 my father died,and at the same time the same vehicle took accident ,due to whiich i was unable to deposit the instalment amount.in june 22, i deposit rs.13000 in this account.on 27 july i fill bank slip written corroct emi but write wrong account no. and again deposit rs.13000 ,but it go in wrong account,on 5 august rs 7965 clear through ecs.after this on 13 august icici bank illegaly repossesed my vehicle , without giving me any nottice. according tohigh court it is illegal to repossesed the vehicle in this manner...help me purushottam khandelwal

CAR OVER DRAFT LOAN — SEIZED MY CAR

I GOT A OVER DRAFT CAR LOAN OF RS.1,60,000 DURING FEB 2007 AND PAID THE DUE AND INTEREST TILL NOV 2010 AND I HAVE 3 MONTHS DUE THE RECOVERY GUNDAS TAKEN MY CAR BY THREATENING ME TO THE YARD AND NOW THEY ARE ASKING FOR 1,39,000 TO BE PAID WITHOUT ANY INTIMATION THEY TAKEN MY CAR THEY HAVE SEND ONLY LETTERS TO MY OLD ADDRESS

Hi

Please Help me I am in deep trouble


I purchased a new swift ZXI car and got it financed from ICICI bank.

Total loan Amount: 4,44000
Total EMIs Paid 12 of 10250.
ICICI has seized the car and telling me to pay 5 lacks more to get the car back .

Please help …

There are lot of issue and it’s a mistake by ICICI please call me to discuss the issue


[protected]

Hi,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

I am very frustrated because of the behavior of your agency guys ... I am not a murderer or I have not even slapped any one in my life… and your recovery guys slapped me just because I refused to hand over the keys to your and they snatched my cell phone so that I cannot call anyone as advised by his manager or the person working in your Bommanahalli branch… Is this legal... and I committed a biggest mistake of my life that I took loan from ICICI BANK... Which I regret for my whole life time for the slap’s they gave me. I am so much frustrated that is it a mistake that one should slap me just because I have not made payments.
I can go to police station my father and my family has some respect... and I don’t have time to deal and lower my standards... I will do what I know the best I am opening a web site called CHEATED by ICICI BANK.COM.
Long story short.. I have been dealing with banks and they always give me a option to make interest only payments when you are not able to make full payments...*** This is also a directive of Indian loan and lending law and a RBI Directive ***
I missed my payments and I made a cheque payment. the cheque cleared my bank and this was not reflecting in my loan repayment statement then I made next payment thru the same citi bank account and even this payment as extracted from my bank and was not reflecting in my bank statement . I raised service request to find out whapped. I have given the requested documents 20 times to each collection agent who used to come to collect the payment .I have spoke to all the managers in ICICI bank Bommanahalli branch.. on 4 th of this month I received a call from one of the managers to close the loan of at 3, 20, 000 .. deducting the interest rate and the two payment inclusive of every charges .. for with I agreed and said that I will make the payment by the 25th of this month .. evry thing was fine until one day ICICI Bank Hired Gooons came and slapped me in the middle of the road in front of my aunty and uncle and their daughter and took the car by force …. I was devastated and heart broken I don’t know wat I I should do .. I might be wrong in first part when I had missed my payments and after that still I made 2 payments and when those payments were not reflecting . I have tried all the efforts to resolve this issue. I have visited the branch 30 times and spoken to call center multiple times .. and then I got frustrated and stopped following it up .. and every month new collection guys is to come to collect the payment and hand over the documents to him and the same story continues until one day you seize my car without any notice or a letter .. People wanted me to sign some document by force for which I refused .. Because they were not showing me what document it was and also for which I got slapped again.
I HAVE LOST MY SELF RESPECT IF I KILL MY SELF ONLY ICICI BANK AND THE AGENCY GUYS WILL BE RESPONSIBLE and I AM SENDING THIS EMAIL TO ALL THE MEDIA AVAIL ABLE NDTV, TIMES NOW, AAJ TAK, ETV AND TV9 .. IAM GOING TO PRESS CLUB OF INDIA IN CUBBON PARK AND WIL DISTRIBUTE THE PRINTED COPIES OF THIS EMAIL….. On Wednesday 9 AM … I do have all the copies of my loan statement and every the telephonic conversations’. Happened...

NO One called !!!

Hi Soumik,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Totally agree with you. I had a similar experience. ICICI is the worst bank ever.

Hi,

Is there any particular complaint that you have against our services? Please email them to us along with your contact details at [protected]@icicibank.com and we will get back to you at the earliest to resolve the matter at hand. Kindly refer "1425862" in the subject line.

Regards,
ICICI Bank Customer Service Team.

This is a common grievance with all ICICI customers. The bank's policy is to squeeze customers. All o[censored]s will agree that interest rates are going up. Bank is an institution and customers are individuals. How can the Bank expect customers to continue to pay their EMIs even after 10 years / 15 years of retirement ? One can also see more than 50% of the complaints about home loans belong to ICICI. It is high time that RBI step in and instruct the bank to follow customer oriented approach.

The response by ICICI Customer Service Team is "We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest. ". Ultimately, they will come back to you and say please either increase your EMI amount (by producing lot of documents to prove that you have the capacity to pay the increased amount) or you make some part payment. If this can be done why we should take loan from bank ?

Hi Amit,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

ICICI contacted my today, and asked my email id telling me they will respond there.
I am not too hopefull either that this will do any good to me.

They want the issue to be moved out of this forum. They will not give you any solution other than what I have quoted above.

Sir,
I was alloted a credit card by icici bank in the 2005...every thing went fine for approx 2 years but the high interest rate (5-6%)p.m. and unusual fines on the withdrawn amount forced me to opt for an amicable settlement.The person who used to collect money from me offered me a two shot payment option and Rs 55000 was fixed as the settlement amount.Sir,I do not have any inkling regarding a so called settlement letter from the bank.I paid Rs 25000 as first installement on 27/02/2007.By and by I came to know that i should demand a settlement letter.So when the next time the collector came to collect the 2nd installement (Full and Final) I insisted on the settlement letter.He assured me by writing on the 2nd cash receipt "Full and Final & due settlement letter",this was enough proof for me to show to the bank if need be.I was taken aback when suddenly on the 15th of Nov 2010 I received a call that an amount was due on my credit card.I am a housewife looking after my mother-in-law who is 98 yrs and I just cant take this kind of harassment.Please help me out. I can send you the copies of the cash receipts.Thanks..Sangita Agarwal

Hi Sangita,

We are sorry to hear about all the grievances you have for our banking services. We would like to take this opportunity to resolve all the complaints you have. Please email us your contact details at [protected]@icicibank.com and we will get back to you at the earliest to make sure the necessary action is taken. Kindly refer "882712" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Wrong transactions and interests on my Credit Card

I was using ICICI bank credit card in Hydrabad. I am very much fedup with their services.
Issue date : 02/2007 and expire date : 02/2011.
Card Number : [protected]
Holder Name - Minakshi Arora

I spoke to custmer care so many times but still I haven't got my credit card statement and tey are putting interest again and again with late fee. I don't know why they are not giving intimation to customer. one day one wrong transaction was done in my card, and I spoke to customer care again and again to reverse that amount, but they were not listening and not reveresed the amount 400. then I told them I'll never use your card. and I faxed them the same detail to reverse the amount and close my card. They didin't closed and putting interest on it. Now that amount is around 14K and they have putted my name in CIBIL list. Now I am suffering because of ICICI bank credit card. This is my very bad experience with ICICI bank. I'll never use their card in future or I'll never suggest others to do the same.

Thanks
Minakshi Arora.

Yes, I agree. Please do the needfull.

My ATM Card is not activated till now.Please arrange to activate it.
A/C No.-[protected], Branch code-655
Card No.- [protected]

Hi,

We are sorry to hear about your experience.We have made note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Hi ICICI Bank,

Today I mailed to "[protected]@icicibank.com" and CEO Mr Kamath and Chanda Kochhar.

This is on behalf of my wife:

"This is Minakshi Arora. I was using ICICI bank credit card, when I was in Hyderabad.
Card Number - [protected], Issue Date - 02/2007 and Expiry Date - 02/2011

I have complete statement details with me from Oct-2007 to till date. It says I should pay 600 + 400 INR for settlement and closing this credit card. I called so many times to customer care for closing the account but again and again they were trying to befool us and I told them why are you doing autodebiting the amount from my ICICI bank account without my permission. Still they were doing the same.If you see the satement june 2008, they started auto debit payment from my account till may 2009. If you see the complete statement from oct 2007 to Sep 2008 I have done complete payment. and In May 2009 the total amount due is 600 Rs. Only that is just because of your interest and service tax. Whatever I purchased from ICICI credit card I have done the full payment. From June ICICI had started again autodebit payment but this time they got ZERO and they started Auto Debit return fee 250 + 75. Just because of these charges now the bill amount is 14 K. I spoke to customer care so many time, why they didn't do their job. Just because of them I am suffering today. Its Ridiculous... I'll never use ICICI bank account and credit card and never suggest to any other person to take it.

Request you to please close this card ASAP and do the needfull.

Till May 2009 the total amount due is 600 and late fee charges 400, I can give you. I have no problem in that. But please do the settlement and close the account.

Reason of closing Card is :
Their waste services and fedup with calling customer care again and again. I don't want to use ICICI card in future. When I spoke to senior guys in delhi for resolving this issue, they said 5000 otherwise customer care people do this. When I called to cutomer care, they are saying any where you can do the settlement and you have to pay 9000. WHY should I pay for their irresponsibility.

Dear Kamath Sir/ Chanda Mam,

I can pay the last total due amount 600 + Late fee charges 400 = 1000 Rs. ( May 2009 ). If you want I can send you the segregated list of credit card statement from Oct 2007 to till date, In you can see I have done full payment whatever I purchased with ICICI credit card.
Request you to please do the needful.
*[protected][protected][protected][protected][protected][protected]*

Dear Consumer Court,

Please do the needfull and remove her name from defaulter list. Today we are suffering just because o[censored]sing ICICI credit card. Its really very bad experiance with ICICI bank. I have seen so many compalints against ICICI online. They are befooling ICICI customer's and putting uncessaliry change on it.

Regards,
Amit

Hi Nivedita,

We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com & we'll in touch with you soon. Kindly refer "1424012" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Hi ICICI Bank,

Who will look into my matter. is this the way to handle the issues. ???????


Regards,
Amit Nanda
[protected]

Hi ICICI Bank,

I think I have to take some action for this.

Dear Sir/Madame,

My name is Mr. Saptadeep Das and I am a resident of Mira Road€, Mumbai. To start with, I have an elder brother, Mr Sagar Das, who owned a credit card with ICICI Bank. He perhaps used his credit card for 3 to 4 years after which he fell into some financial crisis and has been avoiding a total debt of around Rs.30, 000.00. He previously resided at C Wing, 704, Silver Oak, Opposite Kanakia Police Stn., Mira Road€.
He lived there for a few years with our parents and then shifted to B Wing 204, Silver Oak, Mira Road. Since then he has been living at another location near Vasai or Koperkhararne. I have been studying Business Law at IIPM in Pune.

ICICI Bank has since then started skiptracing and found that Sagar’s residential location is B204, Silver Oak, wherein only our aged parents have been living. They found out my Mother’s mobile no. from some source and she started getting numerous phone calls from your collection centers. She would receive calls from hundreds of different numbers. Such was the situation that they would get calls starting at 8am which lasted till 9pm. My father who is a cardio patient, tried speaking to the collectors and tell them that Sagar no longer lives at this resident and that they now have hardly any contact with him, but calls would never end. You can imagine the trauma that that have been going through since the past 1 year. Eventually they had no other resort but to keep the phone switched off most of the time.

Then came the most important turn in their elderly life. ICICI Bank had then started sending in people to the address and enquire about Sagar. Initially a young boy used to come and enquire about him. Even after telling him that Sagar no longer lives with them, he would appear appear once in every 3 to 4 days. Now, unlike a mobile phone, doors cannot be shut. After few weeks, ICICI Bank sent in a goon to recover money who would speak at the top of his voice standing at the entrance. Here, my father’s health starting deteroriating as he could take this no longer. They are highly respected members of the housing society and this caused them further embarrassment. This continued for another 4 to 5 weeks.

All this while, they have been asking to make a one time settlement amount of Rs.18, 000.00. ICICI Bank then sent in one of their most eligible goon to our house. His name is Dinesh Yadav, Phone# [protected]. He was one step ahead. He started abusing my parents using all kinds of filthy words that ICICI Bank might have taught him while training goons. Here my father had been taking medical help as his blood pressure level had gone awfully high. Incidentally, whenever I visited them, the goons have never come.

This awful goon of your’s starting abusing my parents to such an extent one day that my parent had to ask him and talk to them inside the house. He would still not budge and use all kinds of threating and threating words. At last, as no resort, my mother agreed to pay Rs.2000.00 (as that was the best she could afford). The goon then asked her to pay Rs. 500.00 extra as his commission, which too my mother paid. They were then off for about a couple of months. One weeks ago, he reappeared again, asking for more money. As I am to come down to Mumbai on this Sunday (24th Nov), she had asked him to come down on Monday so that he could talk to me.

Now as a business law practioner, I very well know credit collection policies in India. Now, as it goes, these are the practices that ICIC Bank has been following in this case.

*Revealed Sagar Das’ credit information to any third party that they spoke to, during skip tracing.
*Making calls incessantly to a personal mobile number which does not belong to the defaulter.
*Using abusing language while at the phone and harassing elderly people who are again third parties.
*Sending their collection agents at the residence of the defaulter’s parents and arguing to know the contact information of the defaulter.
*Sending in goons to the third parties residence and causing embarrassment by using load and abusive language.
*By using loud tone, entering the residence by force.
+Revealing the credit default information to the third party and asking for a payment in lieu of the defaulter.
*Asking for commission from third party.

Now, as the situation has gone too far, I will be reporting this issue to the local police and apprehend the goon who is supposed to visit our residence on Monday. If this continues now even on a single occasion, I will report this matter to the consumer forum and Mumbai Mirror branch, Borivali. A law suit will follow ICIC Bank after that, for which a minimum compensation of Rs.5 Lac will be asked for, for the harassment of a third party and Contempt of Honor. I have already discussed this situation with an advocate.

Thus, all that I would be instructing and warning ICICI Bank NOT TO DO is,

*Stop all phone calls to my parents phone number, which is, +91 [protected].
*When skip tracing, not to reveal anything about a default or your banks name.
*Stop sending collection agents and goons to a third parties residence.
*If possible, refund the money forcefully taken from my parent (third party).

I would thus request that this matter be looked into very seriously and action taken against law breakers. I would appreciate a response from your end within 24 hours, after which I would be forced to inform the Police and take stern action against a reputed bank of yours.

This would not stop you from contacting Sagar Das at any point of time. You can continue to pursue collection activities. I suppose you already have his cell phone no. which I am assuming is +91 [protected]. His DOB is 24th March’1982.

I would also appreciate if someone from your top and responsible management call me on +91 [protected] in between 3:30 pm to 7pm. I would be joining TCS at Airoli, as a Business Continuity Executive from Tuesday and might also be required to work in night shifts. Thus, all care must be taken that you call me at only the designated time.

Once again, I understand that you are pursuing collection activity of your debt owned, but you have not been right at any step of recently and adhering to any law and policy of Fair Debt Collectiuon Practices Act.

I hope you will take appropriate steps towards this and avoid a major disrepution of your Bank and inconvenience caused to us due to ICICI Bank.

Yours Faithfully,

Mr Saptadeep Das

Hi,

We regret the inconvenience caused. We have made a note of your loan account number. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

We are also facing same problem. Loan taken for 15 Years for 8.75 % & now after 3 years they claim 13 .25 % interest, So loan goes for 30 years which kill completly & hence decided to shift the loan to nationalised bank


Jitendra Madhukar Raut

[protected]

Failed transaction — Amt debited from bank but re credited after failed transaction

I booked one ticket from Mumbai to Nizamuddin for 11-05-10 vide transaction ID - [protected]. While finalizing the transaction the internet connection showed some hanging problem, Later I came to know from my bank records that amount of Rs 2305 has been debited but not recredited.

Pl arrange credit into my bank account

ICICI Bank — Online transaction not received

Hi,

I am Binoey Chacko Mathew.I made an online transfer on 24-7-10 of Rs 15000 from my Standard Chartered Account to ICICI account which has not come to my account till date.The RBI transaction code for the transfer is 74940760205061971757747.

Could some please look into this as soon as possible?

thanks,
Binoey

Hi Binoey,

We are the Customer Service Team at ICICI Bank. Please approach your respective bank regarding your complaint. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.

Hi,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

I had contacted with ICICI branch lot time they were unable to re-solved the issue.
Do the need full immediatelty.

Thanks & Regards

Rajesh Gupta

Till now nobody has approched me regarding the same issue. This is really rediculous. All most all our friends say ICICI has a very bad customer service.
Try to prove that wrong...

Regards,
Rajesh
[protected]

Please resolve the issue.I had contacted with BSNL and they had confirmed the payment of Rs. 568 not received till date.

TILL DATE NO RESPONSE FROM ICICI BANK SIDE
I HAD TRIED A LOT BUT GETTING NO RESULT

IT's to suprised for ICICI Response poor approch to solve the on line failure.
TILL DATE NO RESPONSE FROM ICICI BANK SIDE
I HAD TRIED A LOT BUT GETTING NO RESULT

once again i am posting failure details,
Requesting to ICICI concern please look in to such a long issue problem to reslove without further delay.

Note- Dear My all friends my exp. that do not open any type of account with ICICI bank.

Regards
Rajesh gupta
Mob-[protected]

Subject: Refund of recharge amount
I have made a recharge of Rs.574 BSNL on 02/03/2013. But the transaction got failed and the money was also not refunded back to my ICICI a/c.

Please find the below deatils:
Mobile No. [protected]
Receipt No. [protected]
Transaction no. TXE[protected]
Bill Amt. Rs.574/-

P.S: Please resolve this issue ASAP.

Hi This is Mallikarjuna, I also same problem with this...

Please help for this how do i get back my money...

ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM

I had made a on-line transaction for airtel bill on dated 0/06/2015 through ICICI Net banking.
Transaction Detailes:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No: No invoice
Account No:[protected]
Amount: Rs 537.00
Transaction Status;Failed
Transaction Date:05/06/2015

please solve this problem

banala sravankumar


ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROMmy acvount

I had made a on-line transaction for airtel bill on dated 05/06/2015 through ICICI Net banking towards paytm
Transaction Detailes:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No: No invoice
Account No:[protected]
Amount: Rs 537.00
Transaction Status;Failed
Transaction Date:05/06/2015

please solve this problem

Dear Mr. Sravankumar,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

banala sravankumar


ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM

I had made a on-line transaction for airtel bill on dated 0/06/2015 through ICICI Net banking.
Transaction Detailes:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No: No invoice
Account No:[protected]
Amount: Rs 537.00
Transaction Status;Failed
Transaction Date:05/06/2015

please solve this problem

Array

I had made online transaction with net banking for game legacy of discord furious wing with Google. My money is debit from my icici account and Google not confirm my order. I just got transaction I'd, transaction description from icici bank.
Date of order ;28/July/2017
Transaction I'd : SB49880
Also I send mail to icici bank and they give me transaction reference number which I already have. And they told me to ask biller but my order is not place so its not showing in order history in Google
Please help me.

i made an online transaction 7 days back to a friend through the google app "tez". Money got debitted from my account but wasnt deposited in benificiary's account. Reported the issue with UPI also through the same app. But, still, it is a pending issue showing there..if Bank could tell me how much time it will take to get this issue sorted, i will be thankful.
thankDeepika

Hi,

We are sorry to hear about your experience.We have made note of your phone number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

ICICI PRULIFE INSURANCE — DEDUCTION OF AMOUNT THOUGH INSURANCE IS NOT APPLICABLE

Re: REQUIRE ANSWER --YES OR NO FOR -ALL POLICIES Call ID # 32314423
From: ashok phalle <[protected]@yahoo.com> View Contact
To: ICICI Prudential Life Insurance Co. Ltd <[protected]@iciciprulife.com>
Cc: ASHOK GTL QATAR <ag.[protected]@chcfgp.com>; NITIN DESHPANDE ICICI PRULIFE PUNE <nitin.[protected]@iciciprulife.com>; ICICI--NITIN YAHOO DESHPANDE <[protected]@yahoo.com>; ICICI-PAYMENT1 <[protected]@iciciprulife.com>

2 Files Download All
[protected]Ashok Guruling Phalle-2011.pdf (79KB);[protected]Ashok Guruling Phalle-2010.pdf (79KB)


[protected][protected][protected][protected]

DEAR MADAM,

FOR REMAINING TWO YEARS INSURANCE IS NOT CONSIDERED THEN WHY ICICI DEDUCTING THESE MY AMOUNT .

EXAMPLE--FOR

FROM JAN 2010 TO DEC 2010 -
A) CRITICAL ILLNESS CHARGES--RS. 1602/--
B) MORALITY CHARGES-- RS. 1178/-

TOTAL CHARGES ==RS. 2780/-

I HAVE TOTAL SIX NOS . OF SUCH POLICIES ( LEAVING TWO NOS POLICIES -LIFE PENSION & PREMIMUM LIFE GOLD)

MEANS PER YEAR YOU ARE TAKING 2780 * 6== RS. 16680/-

WHY YOU ARE CUTTING THESE CHARGES IF YOU ARE NOT APPLYING INSURANCE
A) CRITICAL ILLNESS CHARGES----
B) MORALITY CHARGES--

REQUIRE THIS AMOUNT BACK TO ME--- .


LifeTime 03161727 InForce 29/09/[protected] Fund Value
LifeTime 02972987 InForce 20/07/[protected] Fund Value
LifeTime 02972986 InForce 20/07/[protected] Fund Value
LifeTime 02972916 InForce 20/07/[protected] Fund Value
LifeTime 02972985 InForce 20/07/[protected] Fund Value
PremierLife Gold 05763361 InForce 06/08/[protected] Fund Value


THANKS
ASHOK
QATAR

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1399905" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Thanks for reverting here,

Have mailed the required details to [protected]@icicibank.com

Look forward to resolve the issue.

Sahana

Hi Team,

When paying credit card bill using debit card amount debited twice.

Dear Sir,
Please share us your contact number so we can resolve ur issues.

Best regards,
ICICI Bank

I have made purchase throught icici credit card on 22 SEP 2021 only once price 1890 and I have cleared my outstanding bill only 29 SEP 2021 suddenly after Oct 4 it was showing me 2 time 22 sep 2021 1890 is debited.it was showing me to pay the amount . I have made purchase only 1 time but it has been debited twice I have even contact shop keeper where I have purchase but they are telling they have received payment only once. This was really quiet surprising issue. How can amount will be debited twice for single transaction. When I have contaced customer care no one is responding properly. I don't know how to resolve this. But paying twice is not at all reasonable

Hi Ashish,

We regret the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1398779" in the subject line.

Regards,
ICICI Bank Customer Service Team

Hi Dilip,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.