ICICI Bank Complaints & Reviews

BOND HOLDER NO. 6425207 /2
Redemption slip no-3143882 1/1
.
Due date of redemption is March 2010
Redemption form submitted on 27.03.2010 by speed post.
but payment not received yet.
.
I want to know wheter ICICI ever pays to anyone or just collect money from Public with a GOLDEN target to make them fool.

all the numbers behind the debit card washed out like anything now i can't do any online transaction as the numbers are not visible. i have to pay extra amount to get a new card. my question is why i have to pay for the same unles and untill i have done something to the card. this is purely the low quality of the card....

Hope they will provide good quality cards in the future

Hi ICICI Account Manager,

I have been an ICICI account holder since the last 6 years and this account[protected] is my salary account.

Yesterday, to my horror, I realized thy my account was showing a negative balance of -19000/- Rs despite having savings of over 36000/- in my account. On enquiring from customer care I was informed that the bank had deducted the amount from my balance because of a CC transaction ( which I am not aware of ) 5-6 yrs back. They were unable to help me with the details of the transaction and advised me to visit an office in Andheri and speak to the debt manager. They were unable to provide me details of any other person to speak to and said they cannot do anything. The gentleman (Manjudas) also refused to take down a complaint saying that he had no mechanism to do so.
I am extremely upset and dissatisfied that the bank did not send me any intimation (verbal,electronic or telegraphic) with regards to this transaction and the resulting action on my account.
This has left me in a very precarious and helpless situation with the bank not providing me with any immediate redressal mechanism.

Please consider this email as an official complaint and I wish to know on what grounds was the account frozen without any intimation or discussion.

Please also provide me with a complaint number,


Regards,
Dinesh

Dear Sir / Madam

Its pity that one should be very carefully to keep his or her money in ICICI bank as they are no better than a Sophisticated thief and looks for an opportunity where can the grab the hard money of there customer.
Inspite of writing and so many mails and conversation with their bank people they were adamant and took the money from the savings account with all rubbish reasonings.
I have wrote so many letters complaining of their staff who totally misguided and took the double amount that were actually due to them .

1) I had a total outstanding of Rs 17000 which grew to 22000 with interest and as communicated to the bank of my inability to pay and requested for a settlement which they did not offer but communicated that payment of an amount as guided by them will make the settlement easy and accordingly paid every month of total Rs 7160 . All of a sudden they made a lien on my account and blocked Rs 27000 and on the same month took from my account Rs 7249 . Today they have grabbed Rs 26000 the full amount lying on my account
2) There was a mail from the bank that they will settle the entire amount thereafter took Rs 7249 + Rs 26127 that also without any mail or letter when there was negotiations were going with the bank .
3) The last mail recd against a complaint of mine which stated that they will revert before 25th Jan’11 – but without responding the bank took the amount of Rs 26127 from my savings account .
4) Where a common man will complain of such malpractices of ICICI bank .
5) They could have reversed the illogical and unethical Interest and without responding to my mails properly – even have been called by their staff Javed who responded well but has no say or could help as the same has already been done – which I came to know when I logged in to my account today .
6) I am pained and shocked and would not advise any one to open an account with ICICI Bank

Hope my complained will be answered .

Regards
Anandam Basu

Pls Help/guide me to collect my money from ICICI lombard

ICICI Lombard, has misguided me saying that you will get some % returns of the policy amount after one year and without any approval [signator] or document they took money from credit card pls check with below mail communication for ful detail

pls help me to collect my money back from icici lombard


NOTE;- Check with below mail communication between me and icici

[protected][protected][protected][protected]
From: Jayakumar
Sent: Thursday, January 06, 2011 1:53 PM
To: CustomerSupport
Subject: RE: RE:'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


HI Abhinay Bhosale

Intresting..very tired to exp again and again..pls kindly read below communication.....
expecting the reasn for false commitment from your staff ..also not intrested in this policy..i want money back....i beliv those words[check with below mail[s]] from your staf and paid all permium amount,even i dnt sign any document...its your responsiblity to solve this problem...think form customer side..be honest and proceed to do needful..Just think, whats a use of collecting those document now???

my number [protected]

thnaks in advance

Regards,
jai

[protected][protected][protected][protected]

From: Jayakumar
Sent: Thursday, December 09, 2010 4:54 PM
To: CustomerSupport
Subject: RE: RE:'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


Dear Abhinay Bhosale,


Kindly read below communication between ME and U.....Till now no response from ICICI...even no response from U too Mr ABHINAY BHOSALE[did u check my mail dated sep 21st 2010??if no pls try to glance below red inlined]..expectiond positive reponse from you..thanks in advance for your positive response....







HI ,

Till now no response for my below query...Is it icici customer support.....expection proper response from respective person...


[protected][protected][protected][protected]
From: Jayakumar
Sent: Monday, November 15, 2010 10:19 AM
To: '[protected]@icicilombard.com'
Subject: RE: 'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


HI ,

Intresting...til now no proper response or feadback for my query..expecting proper response for ICICI

Thanks,
Jai

[protected][protected][protected][protected]
From: Jayakumar
Sent: Tuesday, September 21, 2010 3:20 PM
To: '[protected]@icicilombard.com'
Subject: RE: 'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


Dear Mr Abhinay Bhosale,


Thanks for your late response..i just wonder to listion your mail dated sep 20, 2010...what is use of sending all policy documents after one and half years???is it proper service to customer?????



Already i payed all premium amount through my credit card.......Til now i dnt get proper response for my mail dated 31 aug 2010....same content as below..,




I took 2 policy form icici Lombard before 2 yrs,

kindly cross check with my mob numbers- [[protected]][in the name of Jayakumar] to know my policy details

i payed ful policy premium amount even I am not aware of my policy number /its benefit/ its drawbacks etc till date



Till now they fail to sen my policy document..many time I contact chennai branch,even visit many times but till now I dnt recv any proper feedback or clear picture regarding my policy....too many bad experience form icici lombard and it makes me mad and now I realized 100% that i was cheated and mis guided by your staff[SYED-chennai branch]



ICICI-chennai branch staff [SYED and Priya] gives wrong and false information regarding this policy ,actually we believe and trust with ICICI brand name and payed full premium amount…now l lost trust etc i want my money back..even last wk I contact customer care number[protected] for the clarification and which helps me to know the real picture or real color of ICICI staff's attitude[chenni branch staff SYED and priya]

1] They committed ,any time after 1 year pollicy holder can collect policy amount with some % of interest from ICICI
2] They gives False commitment-After 1-5 years policy holder can get 6 lakhs[without any document]

Above mentioned are sample guidelines/false commitment/mis guidence etc given by your staff [SYED chennai branch}

Think from customer side and Kindly do the needful
Expecting positive/proper/ genuine response from ICICI

I[censored] hav a query pls contact [protected]

Thanks,
JAYAKUMARBALACHANDRAN




[protected][protected][protected][protected]
From: Jayakumar
Sent: Monday, September 20, 2010 5:14 PM
To: '[protected]@icicilombard.com'
Subject: RE: 'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


stil waiting for proper response form customersupport

[protected][protected][protected][protected]
From: Jayakumar
Sent: Wednesday, September 15, 2010 12:24 PM
To: '[protected]@icicilombard.com'
Subject: RE: 'ICICILom=[protected]' Expecting proper/ genuine response from ICICI



Intresting 15 days no response from anyone...is it customer care ID???Let me know the reason for poor communication????


[protected][protected][protected][protected]
From: Jayakumar
Sent: Tuesday, August 31, 2010 9:13 AM
To: '[protected]@icicilombard.com'
Subject: FW: 'ICICILom=[protected]' Expecting proper/ genuine response from ICICI



Hi ,

I am JAYAKUMAR BALACHANDRAN from chennai
I took 2 policy form icici Lombard before 2 yrs, kindly cross check with my mob numbers- [protected] to know my policy details

i payed ful policy premium amount even I am not aware of my policy number /its benefit/ its drawbacks etc till date[Aug 2010]..

Till now they fail to sen me my policy document..many time I contact chennai branch,even visit many times but till now I dnt get any proper feedback or clear picture regarding my policy..too many bad experience form icici lombard and it makes me mad and now I realized 100% that i was cheated and mis guided by your staff[SYED-chennai branch]

ICICI-chennai branch staff [SYED and Priya] gives wrong and false information regarding this policy ,actually we believe and trust with ICICI brand name and payed full premium amount…now l lost trust etc i want my money back..even last wk I contact customer care number[protected] for the clarification and which helps me to know the real picture or real color of ICICI staff's attitude[chenni branch staff SYED and priya]

1] They committed ,any time after 1 year pollicy holder can collect policy amount with some % of interest form ICICI
2] They gives False commitment-After 1-5 years policy holder can get 6 lakhs[without any document]

Above mentioned are sample guidelines/false commitment/mis guidence etc given by your staff [SYED chennai branch}

Think from customer side and Kindly do the needful
Expecting positive/proper/ genuine response from ICICI

I[censored] hav a query pls contact [protected]

Thanks,
JAYAKUMARBALACHANDRAN




[protected][protected][protected][protected]
From: CustomerSupport [mailto:[protected]@icicilombard.com]
Sent: Monday, August 30, 2010 6:20 PM
To: Jayakumar
Subject: RE:'ICICILom=[protected]' Expecting proper/ genuine response from ICICI









Dear Customer,

Thank you for writing to ICICI Lombard General Insurance Company Ltd. This auto-acknowledgement confirms the receipt of your email.

The customer support team will revert to you within 3 working days.

**This interaction is being tracked through the subject line. Please do not change/modify it while reverting to us**

If you have contacted ICICI Lombard earlier in this regard kindly provide us the interaction id to enable us to process your request faster. If you are e-mailing us for the first time, kindly help us with any one of the following details to help us resolve your query.


Policy / Cover-note number
Payment details
Claim no.

Also request you to provide your contact number and complete address with pin code to facilitate our future correspondence with you. Please click here to track your interaction status online.

To ensure that you receive our e-mails, kindly add [protected]@icicilombard.com to your address book.

Regards
Customer Support Team











ICICI Lombard General Insurance Company Limited. Insurance is the subject matter of solicitation. IRDA Reg. no. 115. Misc 30







-----Original Message-----
From: Jayakumar
Sent: Monday, Aug 30 2010 5:00PM
To: [protected]@icicilombard.com [[protected]@icicilombard.com]
Subject: Expecting proper/ genuine response from ICICI


Hi ,

I am JAYAKUMAR BALACHANDRAN from chennai
I took 2 policy form icici Lombard before 2 yrs, kindly cross check with my mob numbers- [protected]
i payed ful policy premium amount even I am not aware of my policy number /its benefit/ its drawbacks etc till date[Aug 2010]..

Till now they fail to sen me my policy document..many time I contact chennai branch,even visit many times but till now I dnt get any proper feedback or clear picture regarding my policy..too many bad experience form icici lombard and it makes me mad and now I realized 100% iam cheated and mis guided by your staff[SYED-chennai branch]

ICICI-chennai branch staff [SYED and Priya] gives wrong and false information regarding this policy ,actually we believe and trust with ICICI brand name and payed full premium amount…now l lost trust etc i want my money back..even last wk I cont customer care number[protected] for the clarification and came to know the real picture or real color of ICICI staff's attitude..

1] They committed ,any time after 1 year u can collect policy amount with some % of interest form ICICI
2] They gives False commitment-After 1-5 years u can get 6 lakhs

Above mentioned are sample guidelines/false commitment/mis guidence etc for your staff SYED

Think from customer side and Kindly do the needful
Expecting positive/proper/ genuine response from ICICI

I[censored] hav a query pls contact [protected]

Thanks,
JAYAKUMARBALACHANDRAN





[protected][protected][protected][protected]
From: CustomerSupport [[protected]@icicilombard.com]
Sent: Thursday, December 09, 2010 4:04 PM
To: Jayakumar
Subject: RE:'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


Dear Customer,

Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.

With reference to your e-mail regarding policy number 4065/CCSM/01832719/00/000 and 4065/CCSM/01883826/00/000, we request you to provide your complete mailing address along with pin code to dispatch the documents with the name of courier facility available at your location.

For further clarifications, please feel free to write to us and we will be glad to assist you.

Assuring you of our best services.

Regards,

Abhinay Bhosale
Customer Support Team

[protected][protected][protected][protected]
From: CustomerSupport [[protected]@icicilombard.com]
Sent: Wednesday, December 22, 2010 9:57 AM
To: Jayakumar
Subject: RE:'ICICILom=[protected]' Expecting proper/ genuine response from ICICI


Dear Customer,

Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.

With reference to your e-mail, we wish to inform you that policy number 4065/CCSM/01832719/00/000 was dispatched to you on 22-Oct-2008 through First Flight courier with POD number ZB6865243 and policy number 4065/CCSM/01883826/00/000 was dispatched to you on 30-Mar-2009 through First Flight courier with POD number [protected] but the policies were returned.

Further, we request you to provide your complete mailing address along with pin code to dispatch the documents with the name of courier facility available at your location.

Also, we request you to confirm the future course of action against the policies.

For any further assistance, please feel free to write to us.

Assuring you of our best services.

Regards,

Abhinay Bhosale
Customer Support Team

dear sir/madam,
My name is arkya sen.i was selected in the icici probationary officers program in the november batch 2010.According to the terms and conditions we needed to undergo a 9 months training in ICICI Manipal academy (IMA) ,Bangalore and for that , icici bank will provide us a loan of 2.75 lacs at a subsidized rate.The bank will recover the loan as EMI from the po once they are posted in the branch after 1year.
I joined IMA on 6 th nov 2010 and also submitted the loan form and the gurantor form on rs 280 stamp paper notarized from the court as per requirements of the bank.However,after one month of training, the icici representative in IMA declared via video conference that the bank is coming with a new circular and according to it,we will have to submit our original certificates(graduation and 12 th) as collateral for the loan.I went to him to clear the doubts and he told me that it is compulsory to submit our original documents and those who will not submit will be thrown out of the academy(Although there was nothing mentioned in the loan agreement,offer letter or the advertisement of ICICI bank in this regard).I submitted my resignation letter on 29 th december 2010 and for that i was forced to pay Rs 91,917 i.e the first installment of the loan.This was done inspite of the fact that before joining we deposited Rs 5000 as admission security deposit which is refundable after 3 months of completion of training i.e first trimester.Even i have not yet received the refundable amount of my rail ticket and shoes(we were forced to buy them)which i submitted immediately after reaching academy.Necessary details are as follows

name : arkya sen
temp employee id:4770P
cheque no:13985
branch: yalahanka (bangalore)

My Self Ravi Shukla maintaining ICICI Bank A/c[protected]Customer ID[protected] since July 2008 & also using Internet Banking services.
During cross check of my A/c, I have noticed that some of money amount Transferred to the unknown A/c without my knowledge & permission thru Electronic Clearance System (ECS) by the bank.
The Total amount is of Rs.7800/-(Seven Thousand Eight Hundred) transferred to the unknown a/c.
The descriptions of the withdrawal A/c, Amount & Dates already given to Customer Care Department,ICICI Bank Shalimar Bagh Branch-New Delhi. I also lodge a complaint to ACP EOW, Udyog Sadan,Qutab Institutional Area, New Delhi on dated 22 Dec2010.But till date I haven’t receive any response.
Request you to kindly look the matter & help me to provide my money back.

My name is Shashank Gupta.
My account got activated on 18Nov2010, but till now I did not get my E-Wallet generated. That was the only reason I applied for this account. This is the case of missleading the people. And thats the reason I am currently not funding my account. I submitted many onine requests on B2 site and called customer care, but no help!
Please Help!
B2 account no.:[protected]

Hi,

My name is Chandrashekhar Yadav. I have a ICICI Bank credit card ([protected]) for which i did full and final settlement on 14/01/2011.
I received an e-mail from Ravi Kant Asthana (ravi.[protected]@icicibank.com) which had a settlement letter attached with Ref. No.:CC/[protected]/1101/193206 and amount payable (Rs 9700) for which i did full cash payment on 14/01/2011 at ICICI Bank Branch in Dombivali (Gopi Cine Plaza). I informed the lady called Smita who used to call me for full and final settlement. She told me after the payment i will receive a payment receipt as a proof of full and final settlement and a NOC from ICICI Bank.

But after the 14/01/2011 i never received any call from her. I called her several times, mostly call goes missed or she says i am trying.

This is the third time i am doing full and final settlement with ICICI Bank but they are simply a bunch a *******.
This time I did just everything to make sure my settlement gets clear but i think its again going no where.


I e-mail Mr Ravi Kant Asthana but he never replied.

Hello everybody,

Be cautious while taking the loan from ICICI Bank. Because, Whenu take the loan from ICIC bank it will update ur CIBIL account with taking the loan, But it is not updating on the paying EMI and closing of loans, Recently i had faced these kind of problem as follows.

I went to take car loan from SBI, it got rejected due to some problem in CIBIL report, i rectified the CIBIL report and got to know that, The loans that i ahve taken from ICICI are still showing unpaid and incomplete, then i went to ICICI bank to get the loan closure statement, they have issued with smiling face didn't give the answer on updating CIBIL report. And finally, i didnt get the laon from SBI due to on paper CIBIL report is not supporting for LOAN. But, in the same case ICICI bank has approved the loan. See this kind of black mail that i struck.

Just i am telling be aware while signing the loan documents.

JD

I have got my B2 account activated on 18-Nov-2010, which is only an online account. Its best feature is that its a zero balance account and provides a E-Wallet, which is a prepaid card, you are provided only with card details such as 16 digit no., cvv no., etc. and no physical card is provided. Its used for online shopping and transaction. The problem is that, till now I did not get my E-Wallet generated, when I call them, they say its only a technical glitch, which will be solved soon. But the E-Wallet is suppossed to be generated within 7-days of account activation. I have placed many requests on their site but got no response. I have heard that many people are getting this problem.
Please help me.
My B2 account no. is:[protected]

Sir/Madam,

This is to lodge a complaint against ICICI Bank Credit Card/Loan Department who has illegally put the amount in my savings account on lien for credit card outstanding/Loan taken from the Bank. There was absolutely no communication (via email, phone call and hard copy letter).

When I enquired about this they talked very easily said that they have authority to do so. When I have asked for a settlement on my card they told I have to pay an amount of 28000/- against my outstanding for which they are not even giving the details… why?????. My account is blocked, earlier they have already debited Rs.29000/- from my same account.
Also, they have marked LIEN on my other account against the LOAN taken from them, even though I have paid off all the dues they are not removing the LIEN.
In this way they have debited almost more than 50000/- amount from my Bank accounts.

I was not at all contacted either by Credit Card Dept or Recovery Dept. Now they are telling that they'll not remove the blocking until unless I pay the total outstanding which they are still showing as 27000/-.

Particularly look for answers to the following queries from my side:


1. Why wasn't I contacted about details regarding the case, during the case investigations at all?
2. Why was I not informed about the one sided decision taken by the bank?


Name: Sunny Sharda
ICICI Bank Savings A/c No:[protected] &[protected], Chandigarh


How can credit card/Loan department put amount from my saving account on lien for recovery without informing me and after my continous call to customer care to solve the dispute on my credit card payment/Loan?

I would like to lodge a case against ICICI Bank. Also, please remove the lien on my all my savings account at the earliest.


I request you to please contact ICICI bank and remove lien on my savings account.


Looking forward to an early and favorable action from your side.

Regards.
Sunny Sharda
[protected]

Sir
I am using this card from 2004. At that time I was having deposit with ICICI bank and On Maturity the bank operation manager showed me all details for this EDC card.

He informed that this is a Fixed Deposit and Use as Credit Card, So they have not mentioned in the card as Credit Card, instead of that this card is called EASY DEPOSIT CARD. AND THIS CARD IS PROVIDED BY THE ICICI BANK FOR YOUR LIFE TIME AS ONLY EASY DEPOSIT CARD and the Depositor instead of taking FD loan from the deposit, one can use the card and repay the amount through revolving credit system with Nominal Interest and it is totally governed by Fixed Deposit Rules and Facilities given to you for your life time till you have your deposit with the bank. And he showed all proof at that time and on reading all I agreed to take this Deposit Card.

He also informed that, as per Fixed Deposit Rules, the rate of interest and charges for FD loan cannot be changed. And It is like a contract between banker and customer. So the same will be applicable to Easy Deposit Card. On saying and seeing all the proof I accepted to take this Deposit card.

Now I received a surprise mail from ICICI credit card division that they are going to charge interest more than 36% to 42% for revolving credit. Now I feel I have been cheated by ICICI bank since they have simply forced me to accept the card in 2004 by showing that it is a life time agreement card. Then how the bank is charging as they like . Now I have more than Rs.60000 in my EASY DEPOSIT ACCOUNT. I have used Rs.25000 under revolving credit system under 0.99% interest per month as per the life time offer given in 2004.
I sent a mail to cancel my card and for that I received a call from credit card division that they are accepting my card under old rules and regulation with out any change and when i asked to send the same reply to my mail and at last i have not received any reply so for and waiting still...........

Thanking you.

I m the credit card holder of icici bank and card is in the name of karuna raman sharma.I m the regular payer of the credit card since last 3 years.The last payment done by me is of Rs 7600 against the payment.after that I had not done any purchase .They had never intimadated me regarding any due.The icici bank had blocked my payment in my salary account.When I contacted bank officials they says that This payment deducted from your account is only due to the Amount(Rs740) which you had not paid and amount deducted from your account is Rs 4327 which include the Interest on Rs 740.

Sir i had never received any call for Rs 740 that i had to pay .Sir blocking the amount without any information to the customer is illegal .Kindly look into the matter

kindly send me immediately receipt for my smart kid policy no.00162644
amount paid is Rs.10205/- amount was paid in july 2010
send me a physical copy to my residential address
and hot copy to my email id
ssabee20.[protected]@gmail.com

S.SABEEHA
[protected]

Hi I am holding account with icici bank gurgaon for past 5 years.Suddenly i see that my account has been debited with 1500 rupees and the money has been spent in mobile recharges to 4 different numbers.Three of them belong to maharashtra circle and one to delhi circle.When i call at these number they are not reachable.The biller name is Euronet India Pvt Ltd.When i contacted icici customer care they say the transactions has been done through secure channel so i will have to pay.Now i see so many similar complaints about the biller which means the bank is aware of the fraud but does not take action.I will definitely screw them up if they do not revert charges.Lets wake up guys this is not the way i would or anyone of you would like to loose your hard earned money?

This is regarding 3 illegal transactions done on my credit card account. As per the details given by Icici customer care these transactions were done by logging in my saving account online banking through which my credit card is linked.


On 02/01/2011 around 9 pm i got an SMS from ICICI bank stating a "transaction of rs 500 on 02-Jan-11 on Credit card XXXXXXX is made at ICICI EAI merc.". I received 2 more such messages just after it.
I immediately called ICICI customer care and they told, 3 transactions of 500 RS (total 1500 RS) each have been made from my account for recharging of prepaid mobile and they also mentioned that the transaction has been made by Login in into your saving bank account. They REFUSED to put a complaint for this even forcing them multiple time that this transactions are not made by me rather its a case of internet phishing. I told them that I do not share my online user id and password with anyone and also login from my personal computer only. But they are giving lame excuse that they do not have merchant details available with them but I can see the details of all 3 transactions under 'Bill Pay--> Payment Made'. 3 mobile numbers have been recharged via some Euronet, Bandra.

They asked me to wait for 48 hours for raising complaint. After several follow ups they raised the complain and asked me to send a signed copy of the complain to them. Then after 4-5 days they again sent mail saying that this dispute is resolved and you have to pay the money. Although the amount of transaction was not very huge, but this clear case of their negligence of consumer's security and cheating.

The complain number is:SR[protected]

The details of fraud transactions made are as follows:

Transaction 1:
==================
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 500.00
Date of Payment 02/01/2011
Debit Account [protected]
Payment Status Success
Payment Remarks 0618


Transaction 2:
==================
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 500.00
Date of Payment 02/01/2011
Debit Account [protected]
Payment Status Success
Payment Remarks 0206



Transaction 3:
==================

Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 500.00
Date of Payment 02/01/2011
Debit Account [protected]
Payment Status Success
Payment Remarks 1006


Thanks
Swati Singh

[protected]@icicibank.com

Sir,
Surprisingly, I found that on[protected] there were two transactions, which were not correct according to our statement.

Date Transaction no. Name of the outlet Amount(Rs.) Actual Amount(Rs.)

a).[protected] 75140680363052455194633 H.S.LATHWALA-HPCL-1650.25 (wrong ) Not utilized.
entry
b).[protected] 75140680363052455194617 H.S.LATHWALA-HPCL-16,410.25(Wrong) 1610.00
amount
Please correct the above and send the statement, else the payment in month February shall be stopped till correction is made.

Regards.
J.Sudarshan Rao.
[protected] / [protected]



-------- Original Message --------
Subject: Fwd: Fwd: : Complaint regarding the mistake done by Credit card div-reg.
Date: Thu, 13 Jan 2011 09:43:01 +0530
From: J S Rao <[protected]@bhelrnd.co.in>
Organization: BHEL Corp.R&D
To: ICICI Customer Care Credit card. <customer.[protected]@icicibank.com>, ICICI Bank Customercare Reply <[protected]@icicibank.com>
CC: Sri. Sudarshan Rao J,SDGM,AMS group,BHEL,Corp.R&D <[protected]@bhelrnd.co.in>


Reminder-01 [protected]. 09.45hrs

Please refer to my mails of 10th and 11th jan 2011, the text mentioned below. Please do the corrections immediately!!!

With Regards.
J.Sudarshan Rao.
[protected]/[protected].



-------- Original Message --------
Subject: Fwd: : Complaint regarding the mistake done by Credit card div-reg.
Date: Tue, 11 Jan 2011 14:31:59 +0530
From: J S Rao <[protected]@bhelrnd.co.in>
Organization: BHEL Corp.R&D
To: ICICI Customer Care Credit card. <customer.[protected]@icicibank.com>, ICICI Bank Customercare Reply <[protected]@icicibank.com>
CC: [protected]@icicibank.com, "Sri. Sudarshan Rao J,SDGM,AMS group,BHEL,Corp.R&D" <[protected]@bhelrnd.co.in>


Dear Sirs,

Today morning I received a call from Mumbai no.[protected] at 12:23pm on[protected]. While talking she disconnected the call. When I rang up to the customer care of ICICI Credit cards div.[protected], the call was not getting connected to the customer care executive. Hence, this mail. Please do correction in the credit card statement. Also, I request you to cancel my card, as it has become very difficult to contact ICICI credit card division. please do the needful at the earliest and inform me immediately.

With Regards.
J.Sudarshan Rao.
[protected]/[protected].



-------- Original Message --------
Subject: : Complaint regarding the mistake done by Credit card div-reg.
Date: Mon, 10 Jan 2011 15:08:59 +0530
From: J S Rao <[protected]@bhelrnd.co.in>
Organization: BHEL Corp.R&D
To: ICICI Customer Care Credit card. <customer.[protected]@icicibank.com>
CC: Sri. Sudarshan Rao J,SDGM,AMS group,BHEL,Corp.R&D <[protected]@bhelrnd.co.in>

Dear Sir,

I am a ICICI credit card holder. My credit card number is[protected]. My name is J.Sudarshan Rao. On[protected], I have taken diesel of Rs.1610.00 only through my credit card. In my credit card when i have seen the e-statement of my card, I surprisingly found that an amount of Rs.16,410.25 was showing as I have spent for the fuel from HSLathwala of HP petrol bunk, Balanagar,Hyderabad on[protected]. When I rang up to your call centre, The lady on phone told me that I have to correct it from the bunk only. When I approached the petrol bunk manager, he refused to correct that as he told that a request should come from ICICI credit card department only. They said that the ICICI credit card department should tell them about the correction.

In this contest, what should i do?

a. Should I give a police complaint against ICICI Credit card department of this fraud or on the HP Bunk, Balanagar, Hyderabad.

Please advice me whom should I approach!!!

Please take it as a complaint and do the needful immediately, otherwise people will loose trust on ICICI credit card department !!!

Regards.
J.Sudarshan Rao.
[protected]/[protected]

Sir i icici account as blocked so pl say whats the process for re-open the account

there was a scheme from ICICI that if you shop for more than 22000 through icici credit card - between Oct to Dec 2010 then we get 1750 imint points.
however, i cant see any such reward points being credited to my imint account.
where are the points gone?
in dec the icici call centre said that the points will be credited in Jan 2011 - now when i check in jan 2011, still i dont see any reward points credited.