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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
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G
gschow
from Mumbai, Maharashtra
Aug 26, 2010
Resolved
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Dear Sir/Madam



1.I am an Axis Bank customer with a savings salary account([protected]).

2. During an attempted withdrawal with my Axis Debit card no [protected] of Rs 6000/-(six thousand only) at an ICICI ATM no 3152 ,Gopinath Bazar ,Delhi Cantt-110010 at around 2100h on 26 Aug 2010 the cash was being counted by the machine biut the cash collection window failed to open ,followed by a communication failure. The money never came out & the machine failed to give out the transaction slip.

4. To my horror , I immediately used the second ICICI ATM in the same location & generated a balance slip which showed a withdrawl of Rs 6000/-(copy attached).I then informed my Branch Manager at Prince Anwar Shah Road Kolkata telephonically who was very kind & prompt & asked me to lodge this complaint ASAP.Please note no phone banking officers numbers were available on telephone saying that this was outside banking hours.

5. I then also confirmed the deduction of cash through a mini statement from a nearby Axis Bank ATM.(SIACZ073 Record no S 264)-copy attached.

6.This has caused me a lot of frustation & locked my Rs 6000/-

7. I am an Army Doctor (Medical Oncologist ) posted at Army Hospital (R&R) New Delhi -110010 & my cell no is [protected] ;[protected](off) ;[protected](Res);[protected](Res).

8. Kindly expedite the recover of my money & advise if I need to lodge a complaint with any other authority or ICICI too?

with warm regards



Thanking you

yours sincerely

Lt Col GS Chowdhary

Medical oncologist ,Oncology Centre

Army Hospital (R&R) New Delhi-110010

[protected]@yahoo.com
Aug 13, 2020
Complaint marked as Resolved 
Hi,

We're are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.
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    D
    Divakar008
    from Mumbai, Maharashtra
    Aug 26, 2010
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    Address: Chennai, Tamil Nadu

    Dear sir,

    Here by i had the bank credit card from 2006,but there was unusage charges had been charged in seven statements in a year ,from aug 2008 to 2009 july ,This has been found out and i had made request to rectify the same,Answer from the bank to settel the entire amount and they will rectify ,What shall i do?

    And i had paid my minimum payment for three months totally 15k ,and still the problem is not solved.I went legally and againthe bank ask me to come for settelment ,but the same amount and the outstanding amount too.

    I geniuenly put request that i will pay the balance usage amount ( the balance amount after reduction i need to pay)but still they are prolonging ,Customer i am ready to pay and clsoe my card but the bank again not agreeging and make me in trouble.

    Please suggest me what to do ,Till now u had attend two hearings in the court no one from the bank ready ro close my card and no one is calling from the executive ferm also.

    And this makes a total robbery ,Im sorry to use this word.
    Regards
    Divakaran.M

    Card no:[protected]
    ICICI
    Hi,

    We apologize for the inconvenience caused to you.We have made a note of your credit card number and will contact you soon to address your concern.

    Regards,
    ICICI Bank Customer Service Team
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      H
      hemant.hkm2009
      from Jammu, Jammu and Kashmir
      Aug 26, 2010
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      Address: Ghaziabad, Uttar Pradesh

      I have taken Home loan of 10 lacs from icici bank which account no is LBGHZ[protected] & EMI is being regularly deducted from my account. I need every year provisinal statement for claiming deduction under section 24 but bank is not sendig regularly above provisional certificate while it is duty of bank to send above certificate at given address without any delay or reminder.Every time I have to remind for this.
      My orgnisation has started to deduct income tax from my salary.So I request you to send above statement for financing year[protected]as earliest.
      Address:
      Hemant Kumar Mishra
      c/o Sri C.P Pandey
      H.NO-3067 Block-G
      Gaur green city Indirapuram
      Ghaziabad-201012

      My email id: hemant.[protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Hemant,

      We apologize for the inconvenience caused to you.We have made a note of your account number and will contact you soon to address your concern.

      Regards,
      ICICI Bank Customer Service Team.
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        J
        javsid
        from Pune, Maharashtra
        Aug 26, 2010
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        Address: Maharashtra

        Dear Sir,
        I hold a current account with ICICI Bank Ltd. in Aurangabad. My company name is Kenstar Web Solutions. I also have the Merchant Banking (ED Machine for Credit card swiping). I wasn't operating my account since a year, though the charges were regularly being deducted monthly and they deducted more than Rs.4000/- for one year. Recently, on 23rd August 2010, my account received a wire transfer of Rs. 224,000/- from a client in UK through bank. The very next day, my account was debited Rs.1,46,700/-. I registered the complaint on the same day on 24th August 2010 on customer care. The customer care has asked me to wait for 48 hours to get to know why the amount was debited. Roughly, they say, this amount was debited due to a transaction entry during the year 2007. Now they are not telling me the reason for this big amount of debit and asked me to wait for 15 days. I have already issued a cheque to another party amounting Rs. 2 lacs and I do not have the balance due to this debit.

        How would I know why they debited this amount and after 4 years? I am very upset with this behaviour of ICICI and I do not trust this bank anymore. Please advice what should I do regarding this issue and how can I trust the bank for any reason they give. Its not the question of couple of thousands but around 1.5 lacs of rupees. Please advice. Thanks a million!

        Regards
        Javed Siddiqui
        Email: [protected]@kenstar.com
        Dear Mr.Javed,

        We apologize for the inconvenience caused to you.We have made a note of your email address and will contact you soon to address your concern.

        Regards,
        ICICI Bank Customer Service Team.
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          Y
          yatinkumar
          Aug 25, 2010
          Resolved
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          Address: Chennai, Tamil Nadu

          Hi,
          I have made a Debit card Purchase of Rs. 2049 at Lifestyle Store in Chennai. I made Payment through my Debit card, But the amount debited twice from my account same tranaction of Rs. 2049 was occured twice from it.. I am worried what to do. I contacted ICICI they say its a two different Transactions and Lifestyle says they have recieved only one Payment. M very confused dont know where my money got stuck. Please advice me what action to be taken next.

          thanks in Advance

          My acc no: is[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Hi,

          We apologize for the inconvenience caused to you.We have made a note of your account number and will contact you soon to address your concern.

          Regards,
          ICICI Bank Customer Service Team
          Hi,

          I have made a debit card purchace in pothys Chennai on 02/10/2010

          I was trying to reach them so many times but there is not giving correct answer they are simply saying some other persons and contact them so please note be carefull that when you are doing purchace in pothys

          My Bill No: D9

          TIN: [protected]

          Thanks & Regards,
          Suresh Babu A.
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            G
            Gautam Bhattacharjee
            from Chennai, Tamil Nadu
            Aug 25, 2010
            Resolved
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            Address: Maharashtra

            Dear Sir/ Madam,
            This is to inform that while submitting request for a new cheque book, I have mentioned my new mobile number. This was not done once but thrice I wrote my new mobile number. Inspite of that the same was not updated in the record. I just want to know one thing that why they have provided a space in the slip and mentioned that please put your mobile number if the same has been changed.
            If you speak to the customer care they do not have any answer.

            What is the use of providing a space for the change of mobile number in the requisition slip if they do not intend to change in their Database.


            e-mail ID: [protected]@yahoo.co.in
            Aug 6, 2021
            Complaint marked as Resolved 

            S/V — change of account no.

            My dbs personal loan accout no. xsegpit[protected] some Ecs is clear is my old account no. 3619 but issued my banker is new accout no. Is as follows[protected] I reqest please use my new account no. for clearans of my Ecs.
            Thanking you
            Meena Devi
            RZ-G-76-D Mandir Marg, Mahavir Enclave
            New Delhi :-110045
            Mob:-[protected]

            ICICI Bank — No Use of Online Banking with ICICI

            TO HELL WITH ICICI BANK. TO HELL WITH ICICI BANK.

            PLEASE DON'T TRUST ON ICICI BANK

            I Have a ICICI Account with last 6-8 months. I have online fund-transfer facility. But when the need is has arrived It didn't worked out properly. I am trying to raise my complaint from last 6-7 days. But no action is taken yet. Online means quick function but they are not processing the work since last 3 days. so never ever to trust ICICI in emergencies as they are BIG .

            HELL WITH ICICI HELL WITH ICICI HELL WITH ICICI. NEVER TRUST ICICI. NEVER TRUST ICICI.
            respecter sir,

            i, sudheer kumar im a having a icici account number[protected] in icici, militry station bhatinda, panjab, I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.
            respecter sir,

            i, sudheer kumar im a having a icici account number[protected] in icici, militry station bhatinda, panjab, I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.
            Hi Mr.Gautam,

            We apologize for the inconvenience caused to you.We have made a note of your email address and will contact you soon to address your concern.

            Regards,
            ICICI Bank Customer Service Team.
            Dear Sudheer,

            We have made a note of your mobile number. We will get in touch with you at the earliest.

            Regards,
            ICICI Bank Customer Service Team.
            respected sir
            i sri satyabrata kumar mohapatra having icici card no [protected] on main branch bhubaneswar, due to my problem of moile i want to change my mobile no for get service is [protected] instead of current no regiseared on yuor database.
            so sir i will be grateful on you if you take a rapid action on this matter.
            i want to change my mobile number, who i have given icici bank.please changed that number...my account number is[protected].(ram kumar joshi) my updated number is this [protected] so i want change that number so update this number number is this [protected].
            Respected sir,

            i (E.Sambasiva Rao) having icici Account No[protected] on main branch Anantapur, due to my problem of mobile i want to change my mobile no for get service is [protected] instead of current no regiseared on yuor database.
            so sir i will be grateful on you if you take a rapid action on this matter.
            Respected sir,

            I want to change my mobile number, who i have given icici bank.please changed that number...my account number is[protected].(Neelima Aderu) my updated number is [protected] . Kindly update new number [protected] in place of [protected].

            Thanks & Best Regards,
            A.Neelima.
            Dear Sir/madam,

            I have an account in ICICI bank, i want to update my mobile no, but i am not finding the option or link online to do this, when i use Update details, there is option to update the email Id only.., so please inform me if there is a link to update online, as it is convenient for me to change online rather going to the bank.

            Thanks & Regards,
            J Vaasavi Lakshmi
            Respected sir,

            I want to change my mobile number who i have given to icici bank. my account number is[protected]faijan ahmad) e mail id [protected]@ymail.com my updated mobile number is [protected] who has been lost. kindly updated new number [protected] in place of [protected].





            thanks & regards,
            faijan ahmad
            Respecter sir,
            I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.
            Respecter sir,
            I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.
            Respecter sir,
            I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.
            Respecter sir,
            I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.
            Dear ICICI Bank,


            I have an acct at ICICI - Film Nagar, Hyderabad where I visited to change Mobile No across the table through formal papers, but I was dissuaded by bank representative saying it is done only online through specific account portal. But I find it nowhere, may be unable to find a right button to get in to. Can ICICI Bank let us know how we can change registration of Mobile No from one to other.

            This is urgent like many others, I also have a changed situation.

            regards,
            BKKonar
            dear sir i am charles joseph i want chainge my old mobil no that no is not working my new mobile no is [protected] pl updete my new no my old no is +[protected] tis no is not working my a/c no is[protected] thank you
            HI,
            This is Jajnaseni Majhi with ICICI Saving Ac No:[protected].I want to change my mobile number.Could you please help me on this.
            Respected sir,
            I am Bhagya . I am having an account in ICICI bank, Hyderabad. My Acc No is:[protected].Now I am staying in USA. My old number was
            entered in Internet Banking.So I want to change my new USA number. My new number is[protected]. So please kindly update my new number Sir. Urgently needed, could you please help me. Thanking you.
            Respected sir,
            I am Bhagya . I am having an account in ICICI bank, Hyderabad. My Acc No is:[protected].Now I am staying in USA. My old number was
            entered in Internet Banking.So I want to change my new USA number. By mistake I entered land line number[protected] in previous message. This is my new mobile no :[protected].
            So please kindly update my new number Sir. Urgently needed, could you please help me. Thanking you.
            Dear ICICI Team,

            Better you can add a feature to send OTP to customers registered mail id's also. It is very useful for us while changing mobile number and while in remote location (some times we are getting signal problems in office also). So please do the needful for your ICICI customers.


            Regards,
            Gunasekaran B
            Hello everyone,

            Can anyone tell me how to update mobile number in ICICI online banking??
            Dear ICICI bank...

            My Saving Ac no is[protected]...
            I want to change my old number to new number ...

            My old number is [protected]..and new number is [protected]..

            I request u to pl update my number

            pl do needful

            Thanks
            Gopinath Jori
            Hello Sir,
            I have a ICICI Bank credit card i want a change my contact no. I have new contact no registration in my account. My credit card no is [protected] My name Is Upendra B Patel, my registration add is same . My new contact no is [protected] so please update the no and reply me on my email . [protected]@yahoo.com
            Thanks,
            Upendra B Patel,
            Con. No [protected]
            Dear sir,

            Myself Br Augustine Joseph, my account number is[protected]. I want to update my land line and mobile number and contact address. Because old mobile number has no range where I stay. would you please help me on this matter.

            Old land line is[protected], new number is[protected],
            Old mobile number was [protected], new number is [protected]
            New contact address for both permanent and temporary is Polaprayil House, Kaipuzha P.O. Kottayam, Dt, Kerala-686602
            Old address is St. John of God brothers, Vellervally P.O. Peravoor, Kannur Dt, Kerala- 670673 is to be deleted.
            Dear Mr. Bhattacharjee,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              P
              princepk
              from Delhi, Delhi
              Aug 24, 2010
              Resolved
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              Address: Jalandhar, Punjab

              To
              Indian Consumer Courts Forum
              INDIA,
              Subject : ICICI bank is playing with my earned money and is neither returning my cheque nor is crediitng in my saving account.
              Honourable Sir,
              This is to bring to your kind information that A cheque no 825304 dated [protected],of SBI Bank,Branch Amritsar Cantt BRANCH,AMRITSAR OF Amount Rs.32112/-was deposited on[protected] in ICICI bank ATM Branch,Sodal Road,Jalandhar at 10 a.m for the credit of saving a/c no[protected].,Mall road,Amritsar. The cheque was a Government Cheque issued on maturity of national saving certificates.Now after 9 days ,the cheque has not been credited in my account.Either these People have utilised my amount for ICICI bank or It has been intentionally misused by your bank for illegal activities.
              I immediately want my cheque no 825304 put in clearing on[protected] to be credited in my account with interest .
              Neither ICICI Bank is returning my cheque nor bank is crediting in ny saving account.

              kindly do somethign and take a action against this dirty bank.
              with regards
              yours faithfully
              parvesh kumar gupta,117,kalia colony,maqsudan byepass,jalandhar-144008
              cell[protected].email [protected]@yahoo.co.in
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

              Regards,
              ICICI Bank Customer Service Team.
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                Y
                yuvarajv
                from Noida, Uttar Pradesh
                Aug 24, 2010
                Resolved
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                Address: Chennai, Tamil Nadu

                Dear Sir
                I am holding ICICI Credit card and i made a transaction on 8-7-2010 of Amt.Rs.46900
                and requested the bank team to convert to EMI. During the month of Auguest i called up the helpdesk people to check the as on out standing due since i need o close the EMI. they informed me to pay only Rs.42333 as on date out statnding duing the month of Aug 2010 based on the words of the helpdesk i have payed a single payment to ICICIduring the month of Aug 2010.

                Now am getting a call from them ICICI bank telling that there is a out standing amt of Rs.5311
                when i checked with them they told that they have adjusted teh EMI , but i have told to close the EMI which they have done and asking me to pay again .

                Kindly help me in this issue .
                Regards

                V.Yuvaraj
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi,

                We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

                Regards,
                ICICI Bank Customer Service Team
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                  ramy_30
                  from Mumbai, Maharashtra
                  Aug 23, 2010
                  Resolved
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                  Address: Mumbai Suburban, Maharashtra

                  Hello,

                  I the undersigned have an account with ICICI Bank in the joint name with my wife and I access it through online to check balances either from my office or home.

                  On 17th of June, my wife got a call from a person called "Sunil" who claimed to be calling from ICICI Bank and further said, since they are updating their internal system, will be sending SMS to my wife's cell which will contain some number, which she needs to tell him. My wife got 2 SMS containing 5 digit Pin no which initially she didn't respond but this guy reminded her calling again and again to revert with those no, which my wife responded back.

                  Later in the eve, when I checked the online balance, came to know that an amount of Rs 50500/- has been withdrawn from my account, I immediately got in touch with ICICI Bank customer service, who informed me that money has been credited to 2 person's account, who are also ICICI Bank customer and he freezed their account for any transaction ad also informed me that I would 100% get back my money since money is available in the beneficiaries account which was freezed. He informed me that ICICI Bank would carry out an investigation which would take appx a month time and also blocked my internet banking user id and advised me to register a complaint with cyber crime cell which I carried out.

                  There was no update from ICICI Bank for 2 months of the complaint and hence, I checked with ICICI Bank branch and got shocked to know that I wouldn't get money back as they have registered a statement in their record saying, I have replied to any fishy, fraudulent ICICI Bank mail, while the fact is I have never entertained any of this kind of mail, in fact the same was informed to the investigating officer from ICICI Bank and Police authorities. I also informed the branch manager that their customer service executive has blocked the bank account of 2 beneficiaries and money was lying to their account which is been freezed, which was verified by the branch manager and confirmed but still he couldn't assure me the refund of my money, which I am not able to understand why?????

                  I have a doubt on the integrity of the ICICI Bank, as money is lying to the beneficiaries account which is been freezed but still they don't intend to refund me back.. pl suggest what to do??

                  Thanks alot.


                  Ramesh Chaturvedi
                  +91 [protected]
                  (Account no[protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  if this is the case then you must go for consumer court and file a case against ICICI Bank. Before going to consumer court try to get that much evidence as much you can. Probably when they will receive an notice from bank they'll get shocked and will quickly respond and may solve your problem.

                  But you shouldn't stop here. As you file a case against ICICI then call to local newspaper and reporters about this and popularize it. This will force bank branch manager to take necessary action or his reputation would be down. No any manager would want to get uncovered for his mismanagement and bad intention. This is enough for them and if still they don't wake up you just go ahead and hire an expert lawyer and punish that bank.

                  Good Luck Man!
                  Remember "IF YOU LET THEM GO WITHOUT PUNISHING, YOU ARE THE ENEMY OF YOURSELF"
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                    S
                    solegaonkar
                    from Mumbai, Maharashtra
                    Aug 23, 2010
                    Resolved
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                    Sir,

                    I had invested Rs 10,000 in ICICI Safety Bonds in February 2001. Application No C1885750. But, I have not yet received the maturity payment for the same.

                    Meanwhile, my postal address has changed. Could you please help me with getting the maturity amount?


                    Thanks & Regards

                    Vikas K Solegaonkar

                    802/A, Sitavihar, Naupada, LBS Road, Thane - 400602
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I sent a mail to [protected]@icicibank.com The response was prompt and positive. After a few mails accross, sent a written application in their requested format. Few days ago, I got cheques disbursing the amount. Thank you ICICI for the help!

                    Thanks & Regards

                    Vikas K Solegaonkar

                    802/A, Sitavihar, Naupada, LBS Road, Thane - 400602
                    Dear Sir,

                    I had invested Rs 20, 000/- in "ICICI Safety Bonds, November, 2001"
                    Deemed Date of Allotment 24.12.2001., Redemption Date 24.12.2004.
                    Bondholder No.[protected], Certificate No. 85143, Distinctive Nos.[protected], BSE 960701 and NSE ICICI1201 N1.
                    Kindly let me know the latest status of the abovementioned.


                    Meanwhile, my postal address has changed. Could you please help me with getting the maturity amount?

                    With Warm Regards/ Chandan Majumdar[protected] .
                    Dear Sir,
                    Greetings at all Times.
                    This is Sanjay Thakur
                    I had invested Rs 20, 000/- in "ICICI Safety Bonds, November, 2001"
                    Deemed Date of Allotment 24.12.2001., Redemption Date 24.04.2005.
                    Bondholder No.[protected], Certificate No. 42510, Distinctive Nos.[protected], BSE 960702 and NSE ICICI1201 N2.
                    Kindly let me know the latest status of the above mentioned bonds and also how i can redeem the same.


                    Meanwhile, my postal address has changed. Which is now
                    Sanjay Thakur
                    F-703 Jal Vayu Vihar Colony,
                    Hiranandani Gardens, Powai,
                    Mumbai 400076
                    Could you please help me with getting the maturity amount or kindly let me know the process?

                    With Warm Regards/ Sanjay Thakur [protected]
                    Dear Sir,

                    I had purchase ICICI Safety Bonds-November 2001(TAx Saving Bond) through DD No. 077463 dated 01.12.2001 for the amount of Rs.20000.00 drawn on SBI, Allhabad. My application Form No. was B 9806482, against which I have not been provided the Certificate and accordingly the maturity payment also was not recieved as on date.


                    Could you please help me with getting the maturity amount or kindly let me know the process?

                    With Warm Regards
                    Biplab Kumar Nandy
                    NH-I, D-22,
                    PO-Vindhyanagar
                    Distt.-Sidhi (M.P, )- 486885
                    Mob. No. [protected]
                    email- [protected]@rediffmail.com
                    DEAR SIR, i have gone through it?
                    one mr. vikas thane opined that he had received the benefits, when he surrendered the documents details though the email [protected]@icicibank.com. happy to be, on hearing it,
                    i am also having a safety bond to be surrenders.
                    let us see how fast it can bu processed?
                    baburaj.o
                    bondholder no[protected]
                    Dear Sir / Madam,

                    I had invested Rs 5, 000 in ICICI Safety Bonds in February 2001. Application No 0197993. ON 22/3/2001 But, I have not yet received the maturity payment for the same.

                    Meanwhile, my postal address is unchanged. Could you please help me with getting the maturity amount?


                    Thanks & Regards

                    Sangeeta Gomes

                    7/299 LALITAPARK
                    FIRST FLOOR
                    LAXMINAGAR
                    DELMI 110092
                    MOBILE NO - [protected] / [protected]
                    We have purchase two tax saving bonds on 24/3/2000 and 22/3/2001 the vlue of each Rs 5ooo/

                    bonds holder no[protected] certificate no279832 other bond no[protected] certificate no529334.

                    Name of bond holder HARISH kUMAR NAGPAL. iN this regard I have send the courier for payment

                    agaist above bonds, but not got any response for payment. plz look the matter and take necessary action

                    for payment. Thanks Harish Kumar Nagpal
                    House no 2106/E Block near 13/17 sector Panipat Haryana
                    Mob [protected] l132103
                    I had invested Rs 20, 000 in ICICI Safety Bonds in February 2001. Bondholder No[protected].Certificate No.137863, Distinctive No.[protected]. But, I have not yet received the maturity payment for the same.

                    Meanwhile, my postal address is changed. Could you please help me with getting the maturity amount?

                    Thanks & Regards

                    Rakesh Kumar Agarwal

                    27, U.I.T. SCHEME SAKATPURA,
                    KOTA-324008

                    D
                    Reply
                    I had invested Rs 10, 000 in ICICI Safety Bonds in February 2000. Bondholder No[protected].Certificate No.255964, Distinctive No.[protected]. But, I have not yet received the maturity payment for the same.

                    Meanwhile, my postal address is changed. Could you please help me with getting the maturity amount?

                    Thanks & Regards

                    Rakesh Kumar Agarwal

                    27, U.I.T. SCHEME SAKATPURA,
                    KOTA-324008

                    Reply
                    I had Invested Rs 5000 in ICICI Sefety bonds in February 2001. Bond no[protected], Certificate no 3229 Dated 22/03/2001.But i have not yet received the maturity Payment for the same
                    Meanwhile. My postal address is unchanged could you plaese halp me with getting the maturity Amount.
                    Thanks & Regards
                    INDER PAL YADAV
                    Rz 17j/8 Indira park gali no 7
                    Palam Coloney New Delhi 110045
                    MB= [protected], [protected]
                    Akshit rao's reply, Sep 17, 2020
                    plaese look the matter and take necessary action
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                      A
                      alpesh7205
                      from Pune, Maharashtra
                      Aug 23, 2010
                      Resolved
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                      Address: Ahmedabad, Gujarat

                      The below are the details:

                      # Loan application number : 61021520
                      # Name of the agency and executive: JMC Branch - Mr. Nilesh Bhagchandani
                      # Contact numbers of agency and executive : [protected]
                      # Location of the agency : ICICI Bank Limited, JMC House, Near Parimal Gardan Ahmedabad
                      # Date of documents submitted : 25th Jun -2010

                      Issues:

                      1. They did not intemated me before debited my cheque of processing fees as committed @ the time of application... and Mr. Nilesh bhagchandani and Mr. Ajay apologized for not giving me any intemation...
                      2. They told me about insurance of my home but didnt tell me the amount and today they are charging me appx 35000 as home insurance and .5% processing fees on that amount.... the same thing has not conveyed me @ the time of application...

                      These are the only examples...

                      After that Mr. Ajay Menon came into picture and I explained all incident to him and asked for terminate my file as I was not satisfied with the customer support... he told me I'll escalated your request and get back to you, but didnt respond me afterwords...
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      if you have availed the home loan stick to it - otherwise write to banking ombudsmen - icici is trying to cover up its losses o[censored]S and UK from indian customers
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                        S
                        satyajeet.kadam
                        from Pune, Maharashtra
                        Aug 23, 2010
                        Resolved
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                        Address: Pune, Maharashtra

                        Hi Team,

                        I am an ICICI Bank credit card user and i recently came to know about consumer complaints so i am launching this complaint in this forum hoping it will help me or any other victim of ICICI Bank.

                        I was a regular user of ICICI bank credit card and never defaulted the amount in 18 -20 months period. One of the month due to some financial adjustments i was not able to pay the credit card amount, from that month i stared getting recovery calls from ICICI bank and i informed them that this month due to some financial adjustments i was not able to pay the amount so i will be paying it next month with all the due charges. After this conversation the ICICI bank agent stated abusing me and started giving bad words. The statements which he used was "If you are incompetent to pay why are you using the card". He also abused me on parents name.

                        Since that month ICICI Agents are coming to my place and harassing me my old parents, due to this if something happens to my parents ICICI bank will be responsible for this.

                        Scenario 1:
                        One of the executives came to my house and informed my parents that we are going to seal your residence in an hours time so take out all your belongings and be ready.

                        Scenario 2:
                        Next month one of the executives called me and abused me on my religion saying people belonging to your caste are always in the defaulters list. The name of the person was farhan and his contact number is[protected].

                        Scenario 3:
                        Next month one of the executives called me and said that we will be getting police to you place and will be arresting you so be ready.

                        Scenario 4:
                        Next month one of the executives called me and said that you have been called to our ICICI bank head office which located at Bhandarkar rd, Pune. As per him i went there and met Mr. Paramjeet Sing (Head of recovery department), instead of listing to me this person was only interested in the payment and statement he used was "Whatever happened to me is not my business the only concern i have is payment, just tell me when are you making the payment"
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "676451" in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          mubeen123
                          from Pune, Maharashtra
                          Aug 23, 2010
                          Resolved
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                          Address: Maharashtra

                          My name is Abdul Mubeen Emp number 144735 i
                          have resigned in october 2009 and got the all settlement amount.

                          have recieved a letter from provident fund office that the Eps amount
                          cheque of Rs. 12698 has been returned back to provident fund office as i
                          have closed my icici bank account number[protected]. and my provident
                          fund number is MH/18796/77783.
                          Hence when i contact the provident
                          fund office at number[protected] they are saying is that they require
                          the bank account number which i have and they also require a fresh eps
                          form with signature of icici Bank HR mentioning that i was employee of the
                          bank.

                          When i contact the HR team paul, banu, jenifer they are
                          asking me to write a mail to settlement help desk how will help me in this
                          regard.
                          This my hard earned money i dont want to lose the
                          ame.

                          Dear Abdul,


                          Please note that the application for changing the bank account number is
                          required to be addressed toP.F.
                          office,ruesting to re-direct the cheque of settlement to the new
                          bank account number with all necessary details
                          of the bank and also cancelled cheque of your new S.B. Ac
                          .


                          Application should be forwarded to ICICI Bank, as the
                          Same is required to be attested by the bank
                          authority. Subsequently,
                          the application would be forwarded to us for the submission to
                          RPFC.

                          Kindly fill your application in following
                          format.

                          Dear Sir,

                          I have send the new account number and cancelled cheque for recrediting the eps cheque, at your mumbai office for authentication and submission from your end to the provident and eps office in mumbai it is 45 days are over not got the amount in my account please do the needful.

                          Abdul Mubeen
                          144735
                          [protected]

                          Now i have not recieved the amount and i dont know th status of the cheque pls do the needful
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hi,

                          We have made a note of your mobile number and will get in touch with you soon.

                          Regards,
                          ICICI Bank Team.
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                            P
                            palvision
                            from Chennai, Tamil Nadu
                            Aug 22, 2010
                            Resolved
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                            Address: Chennai, Tamil Nadu

                            Dear Sir/Madam,
                            I had taken a personal loan 2 years back against my ICICI bank credit card ([protected]) for Rs 80,000 for a period of 36 months. After paying 26 EMI I planned to pre close my loan. So I called the ICICI Bank customer care to know how much was the balance amount to be paid to preclose and paid Rs 30,500 on[protected] and requested them to foreclose my account. Surprisingly following month also I got statement saying I have outstanding amount for which I called customer care so many times, who told me to ignore this saying this is a norm & formality sending statements till my 36th month EMI period. I kept quiet because my personal loan account which was linked to my net banking account was removed promptly. After almost a year now I’ve been getting calls to pay Rs9167 outstanding amount and recently now they blocked that amount in my savings account without even intimating. When I called the customer care they are saying I didn’t preclose my loan and I had some balance amount after I paid 30,500Rs.I was furious and argued with them but no use. How will I have some balance amount when fore-closure balance amount was calculated by their people and I’d already paid that. I’ve already discussed this with my uncle who is a consumer lawyer and he is very strong about this case on the basis of deficiency in service, mental agony and fraudulence. I am collecting details of people who had similar kind of problems with this bank to bring it to the limelight of our powerful media for the sake of common people not to be cheated like this anymore in the future. I would like to get your point of view regarding any additional help or suggestions,pls mail me to pal.[protected]@hotmail.com. Thank You.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Z
                              zafar_jamil
                              from Delhi, Delhi
                              Aug 21, 2010
                              Resolved
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                              Address: Cuttack, Odisha

                              2 Months Payment Not Reflecting (Feb & Mar 2008) - LPCAL[protected]

                              LAN Number - LPCAL[protected]
                              Location - Kolkata
                              Name – Zafar Jamil
                              Start Date – 05-Jun-2007

                              Dear Sir,

                              This is to inform you that on 24-March-2008 I changed my Salaried A/C from HDFC Bank to ICICI Bank for auto debit service (Form SR No[protected] and on the same date I made a payment of Rs 2098/- for the month of Feb & Mar 2008 as EMI along with Rs 467/- for late payment charges at 2nd Floor, ICICI Bank Ltd., Plot No. 1320, Bajrakabati Road, Cuttack - 753001 (Orissa), Receipt No - O [protected] , but this is not reflecting in your system. For your reference I have attached the scan copy of the same.

                              Also I escalated this issue to Satyajeet Das, Mob No – [protected], 1st Floor, ICICI Bank Ltd., Plot No. 1320, Bajrakabati Road, Cuttack - 753001 (Orissa) and Frontend Executive, how ever both responded very unprofessionally. Satyajeet Das gave me false assurance that he is enquiring about the same. He asked me to call him after every 7 days of interval. Even many times he didn’t receive my call. He took 2 month to enquire about the same and at the end he responded negatively. I got very poor response from these two persons. They don’t know how to behave with their customers.

                              So, I would request you to please look into the matter and update the same and also refund my extra payments along with late payment charges that I have been charged from 24-March-2008 till the closure of the account other wise I will take legal action against your Bank.

                              For your reference Payment Details (PDF File - LPCAL[protected]) is attached in this mail.

                              Name – Zafar Jamil
                              Location - Kolkata
                              Mobile No # +91 [protected]
                              e-Mail ID - zafar.[protected]@airtel.in
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi,

                              We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

                              Regards,
                              ICICI Bank Customer Service Team.
                              Problem is not yet resolved -- Very Poor Response from ICICI Bank
                              Go through the trail Mail and find what type of service ICICI Bank Providing to its Customers…. It’s Pathetic…..


                              XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

                              From : [protected]@icicibank.com
                              To : Zafar.[protected]@Airtel.in
                              Sub : RE:'ICICICARE=[protected]' ICICI Bank.
                              Date & Time : 21-Sep-2010 07:06 PM


                              Dear Mr. Jamil,

                              We acknowledge the receipt of your e- mail of September 15, 2010 addressed to Head Service Quality regarding your Personal Loan Account Number LPCAL[protected].

                              We regret for the inconvenience caused to you.

                              Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

                              We assure you that your concern is a top priority for us and we will revert to you by September 25, 2010.

                              Sincerely,

                              Balaji Gupta Maddi
                              Office of Head Service Quality

                              XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

                              From : Zafar.[protected]@Airtel.in
                              To : [protected]@icicibank.com
                              Sub : RE: ICICI Bank
                              Date & Time : 15-Sep-2010 06:49 PM


                              Hi Mr. Gupta,

                              Initially you informed the TAT 15-Sep-2010 and now you are saying it will resolve with in 22-Sep-2010.
                              -
                              Ok...
                              -
                              Please make sure this time you should not exceed the new TAT i.e. 22-Sep-2010.

                              Regards,
                              Zafar Jamil

                              XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

                              From : [protected]@icicibank.com
                              To : Zafar.[protected]@Airtel.in
                              Sub : RE:'ICICICARE=[protected]' ICICI Bank.
                              Date & Time : 15-Sep-2010 03:18 PM


                              Dear Mr. Jamil,

                              We refer to your complaint addressed to ICICI Bank regarding your Personal Loan Account Number LPCAL[protected].

                              We understand that you have the following complaint regarding the clarification on your Equated Monthly Installments.

                              Further we understand that our official Mr. Satyajeet Das is constantly in touch with you and addressing your case.

                              Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

                              We assure you that your concern is a6 top priority for us and we will revert to you by September 22, 2010.

                              Sincerely,

                              Balaji Gupta Maddi
                              Office of Head Service Quality

                              XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

                              From : Zafar.[protected]@Airtel.in
                              To : [protected]@icicibank.com
                              Sub : RE: ICICI Bank
                              Date & Time : 01-Sep-2010 08:03 PM


                              Hi Mr. Gupta,

                              Thanks a lot for your immediate response.
                              -
                              I would request you to please close this issue ASAP and also send the Settlement Papers.


                              Regards,
                              Zafar Jamil

                              XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

                              From : [protected]@icicibank.com
                              To : Zafar.[protected]@Airtel.in
                              Sub : ICICICARE=[protected]' ICICI Bank
                              Date & Time : 01-Sep-2010 07:54 PM


                              Dear Mr. Jamil,

                              We refer to your complaint addressed to ICICI Bank regarding your Personal Loan Account Number LPCAL[protected].

                              We understand that you have the following complaint regarding the clarification on your Equated Monthly Installments.

                              Further we understand that our official Mr. Satyajeet Das has spoken to you about the case.

                              Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

                              We assure you that your concern is a top priority for us and we will revert to you by September 15, 2010.

                              Sincerely,

                              Balaji Gupta Maddi
                              Office of Head Service Quality

                              XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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                                V
                                vidyadhardabhole
                                Aug 21, 2010
                                Resolved
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                                Address: Pune, Maharashtra

                                I am holding 6 ICICI infrastructure bonds of Rs. 30,000/- as detailed below:

                                Name of the Holder: Vidyadhar Dabhole
                                Folio No.: 9006566
                                Name of the Bond: ICICI-TSB-OPT1-5.80%-30/04/2010
                                DMAT account: 80310089
                                DP ID: IN300450
                                Bank Name: IDBI Bank Ltd.

                                I am sent a letter for Non receipt of redemption amount and interest on 4th August and 12th August. On 19th August I have received a Cheque of Rs. 31,735/- towards principle and interest for One year.

                                However I have not received the interest for last 4 years[protected]. Can you please look in to the matter.
                                +1 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                saving bonds — non payment of interest for the year 2007-08

                                I have purchased saving bonds REF A[protected] OF AMOUNT RS. 30000/ on date[protected].BUT THE INTEREST FOR THE YEAR 2007-08 HAS NOT YET BEEN RECEIVED.Please arrange to send on the following NEW address:
                                upendra kumar
                                DEE/OP/ALD
                                SB-02, AQAMA MODEL APARTMENT
                                96, LUKERGANJ,
                                ALLAHABAD-211001
                                U.P.

                                TAX SAVING BOND-2005 — NON-RECEIPT OF INTEREST

                                Dear Sirs/Madam,

                                I have taken Tax Saving Bond bearing No.8816 dated 4.5.2005 vide Application No. is 1622174 for Rs.30, 000.00. The Distn No. 41528 to 41533 (6 Bonds @ Rs.5K each). Bond Holder No.[protected].

                                I would request through this mail to change my address for future communication as below:

                                RAMAKRISHNAN.P.S.
                                "SREE PADAM"
                                # 2, 12th 'D' MAIN, BANDAPPA GARDEN
                                MUTHYALANAGAR, MATHIKERE,
                                BANGALORE 560 054.
                                Phone Res:[protected]
                                Mobile:[protected]

                                Further please confirm me the position of Interest payments, since I have not received any Interest warrants, so far.

                                Please note the above changes and revert back to me at the earliest.

                                Thanking you,

                                Yours Truly,

                                RAMAKRISHNAN.P.S.
                                [protected]

                                Icici tax saving bonds — Non-Receipt of Interest 2005-06 & 2007-08

                                Sir,

                                I, Nitin Jain have 5 ICICI Tax Saving Bond-012005-TSB-ONE, Bondholder No.[protected], Certificate No.109826, Distinctive No.[protected].
                                But I have not received interest for fin yr 2005-06 & 2007-08.

                                Nitin Jain
                                140, E-4, sector-7, Rohini, Delhi
                                Ph:[protected]
                                Dear Nitin,

                                We're sorry to hear about your experience.
                                We'll contact you and work to address your issue at the earliest.

                                Regards,
                                ICICI Customer Service Team.
                                Sir,
                                I have purchased ICICI Bank Tax Saving Bond TAX SAVING BOND-012005-TSB-ONE on 11.03.2005
                                REF : L[protected] ENCL : 1 69584.
                                Pl let me know what has happen still i have not recevied any intimation from your end whether it has been deposited in my bank account which i have menstioned.
                                Thanks for a kind helpful reply.

                                Yours faithfully,
                                SANJIV RAM CHAUDHARI
                                Hi,

                                We apologize for the inconvenience caused to you. Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "669525" in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team.
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                                  H
                                  hnkumar
                                  from Chennai, Tamil Nadu
                                  Aug 21, 2010
                                  Resolved
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                                  Address: Bangalore, Karnataka

                                  Hi,

                                  Summary of my problem
                                  In the month of July, on my icici bank web account when I checked, it says there is no EMI is pending. So, I didn't transfer money to ECS bank (standard chattered). However last EMI is deposited on my bank, so it got bounced.
                                  After that I got a call from your credit department for payment of that EMI. I said, I'll pay but it is your mistake so I dont want to pay bounce charges for both banks so I want a discount on final payment. They told me to go to Jayanagar Branch.
                                  I went to Jayanagar branch they said I need to go to Jayanagar main branch.
                                  Then I went to Jayanagar main branch then they redirected me to Tyagaraja Nagar branch.
                                  In the mean time I used to get calls from credit department at least 5 calls per day and I'm keep posting the same to them.
                                  Then Tyagaraja Nagar branch told me that I've to go to Electronic City branch to get benefits.
                                  I got a call from credit department on Saturday then I told them I'll be busy in management meetings from Monday to Wednesday, so I'll go there on Friday. I told them not to call me till friday.
                                  Inspite I told to 2 executives from credit department, they called me on monday, tuesday, wednesday and Thursday.
                                  Friday I went to bank and I discussed with them. Branch people told, due to a mistake from our front end (website) they may look into wavie off fee but I've to pay my last EMI. I agreed to them. They told me to go to 1st floor where credit department will resolve it.
                                  Then I went to first floor they said "WE CANNOT DO ANYTHING". If you say website show wrong then SHOW me the proof. I said I cannot get the proof then she said you need to pay full amount and we cannot reduce anything. Then I told her, if that is the case then why you guys wasted my time etc. She didn't even bother to answer my question, she said if you pay you will get NOC otherwise you wont get NOC.
                                  So, I'm finally end-up paying Rs. 8190 (i didnt remember exact amount).

                                  What I'm expecting from ICICI Bank
                                  Apology for the harassment from credit department inspite I told that I'm going to branch. (I'm thinking of giving complaint to banking consumer forum for this harassment)
                                  I want my bounce back charges (for both bank)
                                  There is no letter states that I've to previous bounce charges but I've paid at the time of final settlement. So, I need that amount back.

                                  Regards,
                                  Naresh Kumar
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    B
                                    biru_dada2003
                                    from Delhi, Delhi
                                    Aug 21, 2010
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    Dear Sir,

                                    I have dropped letter for closing my Credit card due to misplaced but ICICI Bank is not taking care and sending me due statements i.e. totally cheating because I have cleared all dues and dropped check of Rs.1343/- then for final payment before due date. ICICI Bank always delayed check for clearing and charges extra for latement many times a amount of Rs.400/- per statement. The details is as under:-



                                    Dear Sir/Madam,

                                    This is to inform you that my all dues are cleared and also closed Credit card as per under letter due to misplaced. The letter was dropped at ICICI Bank Rajouri Garden, New Delhi drop box after that you are sending me unnecessary statement. You were always charge late charges from me but in the last month when Rs.1343/- then why you have sent me in the next month Rs.518.35 and now in August Rs.992.50. If you people has not to improve your dealing standard then I have not to do any dealing with ICICI Bank in future, even I also told to my friend to close account with ICICI Bank. Please check record as per enclosed statement and close immediate the above Credit Card number.


                                    Regards,


                                    BIRENDER SINGH






                                    Date 22/07/2010

                                    ICICI Bank Ltd.
                                    Credit Card Operations, 2692
                                    1st floor, CMR-Delhi
                                    D.B.Gupta Road, Karol Bagh
                                    New Delhi-110005


                                    Sub: Cancellation of Credit Card No.[protected] – Misplaced


                                    Dear Sir / Madam,

                                    This is to inform you that the above Credit card No.[protected] is misplaced, I have checked it at home but could able to find, therefore you are requested to please close my above mentioned credit card account immediately. I have not used it till date. The above said card is only used for ICICI Lombard health policy 2 years back which is completed and I do not intend continue the same.

                                    The EMI for the same are completed , even after completing the EMI the statement sent by you states that I have to pay Rs.518.35 reasons better known to you . I have paid you lot of payment rather than my policy amount i.e. more than Rs.400/- per month. I always deposit cheque timely but it’s debited after 7 to 10 days late which is not my fault.

                                    I am enclosing the last 2 statement, please update your record and cancel the payment as well as my credit card.

                                    Thanking you,

                                    Yours faithfully,



                                    BIRENDER SINGH
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi,

                                    We apologize for the inconvenience caused to you.We have made a note of your credit card number and will contact you soon to address your concern.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      R
                                      rakeshmurjani
                                      from New Delhi, Delhi
                                      Aug 20, 2010
                                      Resolved
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                                      Address: West Delhi, Delhi

                                      Dear Sir/Madam,

                                      I am having savings a/c in ICICI bank from last approx 10 years.

                                      This is regarding my FD's in ICICI Bank & maturity date was 5th june'10, 28th
                                      june'10 & 28th July'10.

                                      As per conversation with the executive named Shweta Mathur (Cont No- [protected])
                                      of your ICICI BANK, PUNJABI BAGH BRANCH bank AUTO

                                      RENEWAL facility is activated for my FD's a/c & the same automatically gets
                                      renew for the same tenure.

                                      I visited to ICICI BANK Punjabi Bagh Branch for this query on 31st March'2010 & My
                                      token Number was 0041.


                                      Unfortunatly i got to know that my FD's amount had been transffered in my
                                      savings a/c without my request for the same.

                                      Kindly check & rectify this issue on priority basis as i want the FD's a/c to be

                                      continued with THIS bank, from the same date & next same tenure.

                                      I would like to have long term relation with ICICI Bank & hoping the same.

                                      Looking forward to the positive response.


                                      Thanks & Regards,
                                      Rakesh Kumar Murjani
                                      A/C No[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Hi,

                                      We apologize for the inconvenience caused to you.We have made a note of your account number and will contact you soon to address your concern.

                                      Regards,
                                      ICICI Bank Customer Service Team.
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                                        P
                                        Probir Roy
                                        from Delhi, Delhi
                                        Aug 19, 2010
                                        Resolved
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                                        Resolved

                                        Address: Sonipat, Haryana

                                        Dear Sir,
                                        I am Corporate customer of ICICI Bank. I have requested to ICICI Bank for ATM Card in 1st week of August, because of existing ATM Card is not working proper in ATM also not readable of card number and card's back side details Numbers.
                                        Till now I have not receive the ATM Card but ICICI Bank Sonepat Branch deducted Rs. 221.00 from my SB account on 09.08.2010 without any notice and details are-> (09/08/2010 SR[protected] Drcard Reissue Chg DR INR 221.00) for corporate customer they should not charge.

                                        I requested to bank not to charge Rs.221.00 but bank is not responding, I have sent email to ICICI MD also. then I requested on 18.08.2010 I do not want your ATM Card or any service from your Bank you just refund my money.
                                        You are requested kindly look in to the matter and do the needful
                                        Best Regards
                                        Probir Roy
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi Mr.Probir,

                                        We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

                                        Regards,
                                        ICICI Bank Customer Service Team.
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