ICICI Bank Complaints & Reviews

Dear Mr.Javed,

We apologize for the inconvenience caused to you.We have made a note of your email address and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Hi,

We apologize for the inconvenience caused to you.We have made a note of your account number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

Hi,

I have made a debit card purchace in pothys Chennai on 02/10/2010

I was trying to reach them so many times but there is not giving correct answer they are simply saying some other persons and contact them so please note be carefull that when you are doing purchace in pothys

My Bill No: D9

TIN: [protected]

Thanks & Regards,
Suresh Babu A.

S/V — change of account no.

My dbs personal loan accout no. xsegpit[protected] some Ecs is clear is my old account no. 3619 but issued my banker is new accout no. Is as follows[protected] I reqest please use my new account no. for clearans of my Ecs.
Thanking you
Meena Devi
RZ-G-76-D Mandir Marg, Mahavir Enclave
New Delhi :-110045
Mob:-[protected]

ICICI Bank — No Use of Online Banking with ICICI

TO HELL WITH ICICI BANK. TO HELL WITH ICICI BANK.

PLEASE DON'T TRUST ON ICICI BANK

I Have a ICICI Account with last 6-8 months. I have online fund-transfer facility. But when the need is has arrived It didn't worked out properly. I am trying to raise my complaint from last 6-7 days. But no action is taken yet. Online means quick function but they are not processing the work since last 3 days. so never ever to trust ICICI in emergencies as they are BIG .

HELL WITH ICICI HELL WITH ICICI HELL WITH ICICI. NEVER TRUST ICICI. NEVER TRUST ICICI.

respecter sir,

i, sudheer kumar im a having a icici account number[protected] in icici, militry station bhatinda, panjab, I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.

respecter sir,

i, sudheer kumar im a having a icici account number[protected] in icici, militry station bhatinda, panjab, I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.

Hi Mr.Gautam,

We apologize for the inconvenience caused to you.We have made a note of your email address and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Dear Sudheer,

We have made a note of your mobile number. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

respected sir
i sri satyabrata kumar mohapatra having icici card no [protected] on main branch bhubaneswar, due to my problem of moile i want to change my mobile no for get service is [protected] instead of current no regiseared on yuor database.
so sir i will be grateful on you if you take a rapid action on this matter.

i want to change my mobile number, who i have given icici bank.please changed that number...my account number is[protected].(ram kumar joshi) my updated number is this [protected] so i want change that number so update this number number is this [protected].

Respected sir,

i (E.Sambasiva Rao) having icici Account No[protected] on main branch Anantapur, due to my problem of mobile i want to change my mobile no for get service is [protected] instead of current no regiseared on yuor database.
so sir i will be grateful on you if you take a rapid action on this matter.

Respected sir,

I want to change my mobile number, who i have given icici bank.please changed that number...my account number is[protected].(Neelima Aderu) my updated number is [protected] . Kindly update new number [protected] in place of [protected].

Thanks & Best Regards,
A.Neelima.

Dear Sir/madam,

I have an account in ICICI bank, i want to update my mobile no, but i am not finding the option or link online to do this, when i use Update details, there is option to update the email Id only.., so please inform me if there is a link to update online, as it is convenient for me to change online rather going to the bank.

Thanks & Regards,
J Vaasavi Lakshmi

Respected sir,

I want to change my mobile number who i have given to icici bank. my account number is[protected]faijan ahmad) e mail id [protected]@ymail.com my updated mobile number is [protected] who has been lost. kindly updated new number [protected] in place of [protected].





thanks & regards,
faijan ahmad

Respecter sir,
I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.

Respecter sir,
I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.

Respecter sir,
I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.

Respecter sir,
I am Gnanaraj. I am a having a icici account number[protected] in icici, Bangalore, , I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pls.

Dear ICICI Bank,


I have an acct at ICICI - Film Nagar, Hyderabad where I visited to change Mobile No across the table through formal papers, but I was dissuaded by bank representative saying it is done only online through specific account portal. But I find it nowhere, may be unable to find a right button to get in to. Can ICICI Bank let us know how we can change registration of Mobile No from one to other.

This is urgent like many others, I also have a changed situation.

regards,
BKKonar

dear sir i am charles joseph i want chainge my old mobil no that no is not working my new mobile no is [protected] pl updete my new no my old no is +[protected] tis no is not working my a/c no is[protected] thank you

HI,
This is Jajnaseni Majhi with ICICI Saving Ac No:[protected].I want to change my mobile number.Could you please help me on this.

Respected sir,
I am Bhagya . I am having an account in ICICI bank, Hyderabad. My Acc No is:[protected].Now I am staying in USA. My old number was
entered in Internet Banking.So I want to change my new USA number. My new number is[protected]. So please kindly update my new number Sir. Urgently needed, could you please help me. Thanking you.

Respected sir,
I am Bhagya . I am having an account in ICICI bank, Hyderabad. My Acc No is:[protected].Now I am staying in USA. My old number was
entered in Internet Banking.So I want to change my new USA number. By mistake I entered land line number[protected] in previous message. This is my new mobile no :[protected].
So please kindly update my new number Sir. Urgently needed, could you please help me. Thanking you.

Dear ICICI Team,

Better you can add a feature to send OTP to customers registered mail id's also. It is very useful for us while changing mobile number and while in remote location (some times we are getting signal problems in office also). So please do the needful for your ICICI customers.


Regards,
Gunasekaran B

Hello everyone,

Can anyone tell me how to update mobile number in ICICI online banking??

Dear ICICI bank...

My Saving Ac no is[protected]...
I want to change my old number to new number ...

My old number is [protected]..and new number is [protected]..

I request u to pl update my number

pl do needful

Thanks
Gopinath Jori

Hello Sir,
I have a ICICI Bank credit card i want a change my contact no. I have new contact no registration in my account. My credit card no is [protected] My name Is Upendra B Patel, my registration add is same . My new contact no is [protected] so please update the no and reply me on my email . [protected]@yahoo.com
Thanks,
Upendra B Patel,
Con. No [protected]

Dear sir,

Myself Br Augustine Joseph, my account number is[protected]. I want to update my land line and mobile number and contact address. Because old mobile number has no range where I stay. would you please help me on this matter.

Old land line is[protected], new number is[protected],
Old mobile number was [protected], new number is [protected]
New contact address for both permanent and temporary is Polaprayil House, Kaipuzha P.O. Kottayam, Dt, Kerala-686602
Old address is St. John of God brothers, Vellervally P.O. Peravoor, Kannur Dt, Kerala- 670673 is to be deleted.

Dear Mr. Bhattacharjee,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Hi,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Hi,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

if this is the case then you must go for consumer court and file a case against ICICI Bank. Before going to consumer court try to get that much evidence as much you can. Probably when they will receive an notice from bank they'll get shocked and will quickly respond and may solve your problem.

But you shouldn't stop here. As you file a case against ICICI then call to local newspaper and reporters about this and popularize it. This will force bank branch manager to take necessary action or his reputation would be down. No any manager would want to get uncovered for his mismanagement and bad intention. This is enough for them and if still they don't wake up you just go ahead and hire an expert lawyer and punish that bank.

Good Luck Man!

Remember "IF YOU LET THEM GO WITHOUT PUNISHING, YOU ARE THE ENEMY OF YOURSELF"

I sent a mail to [protected]@icicibank.com The response was prompt and positive. After a few mails accross, sent a written application in their requested format. Few days ago, I got cheques disbursing the amount. Thank you ICICI for the help!

Thanks & Regards

Vikas K Solegaonkar

802/A, Sitavihar, Naupada, LBS Road, Thane - 400602

Dear Sir,

I had invested Rs 20, 000/- in "ICICI Safety Bonds, November, 2001"
Deemed Date of Allotment 24.12.2001., Redemption Date 24.12.2004.
Bondholder No.[protected], Certificate No. 85143, Distinctive Nos.[protected], BSE 960701 and NSE ICICI1201 N1.
Kindly let me know the latest status of the abovementioned.


Meanwhile, my postal address has changed. Could you please help me with getting the maturity amount?

With Warm Regards/ Chandan Majumdar[protected] .

Dear Sir,
Greetings at all Times.
This is Sanjay Thakur
I had invested Rs 20, 000/- in "ICICI Safety Bonds, November, 2001"
Deemed Date of Allotment 24.12.2001., Redemption Date 24.04.2005.
Bondholder No.[protected], Certificate No. 42510, Distinctive Nos.[protected], BSE 960702 and NSE ICICI1201 N2.
Kindly let me know the latest status of the above mentioned bonds and also how i can redeem the same.


Meanwhile, my postal address has changed. Which is now
Sanjay Thakur
F-703 Jal Vayu Vihar Colony,
Hiranandani Gardens, Powai,
Mumbai 400076
Could you please help me with getting the maturity amount or kindly let me know the process?

With Warm Regards/ Sanjay Thakur [protected]

Dear Sir,

I had purchase ICICI Safety Bonds-November 2001(TAx Saving Bond) through DD No. 077463 dated 01.12.2001 for the amount of Rs.20000.00 drawn on SBI, Allhabad. My application Form No. was B 9806482, against which I have not been provided the Certificate and accordingly the maturity payment also was not recieved as on date.


Could you please help me with getting the maturity amount or kindly let me know the process?

With Warm Regards
Biplab Kumar Nandy
NH-I, D-22,
PO-Vindhyanagar
Distt.-Sidhi (M.P, )- 486885
Mob. No. [protected]
email- [protected]@rediffmail.com

DEAR SIR, i have gone through it?
one mr. vikas thane opined that he had received the benefits, when he surrendered the documents details though the email [protected]@icicibank.com. happy to be, on hearing it,
i am also having a safety bond to be surrenders.
let us see how fast it can bu processed?
baburaj.o
bondholder no[protected]

Dear Sir / Madam,

I had invested Rs 5, 000 in ICICI Safety Bonds in February 2001. Application No 0197993. ON 22/3/2001 But, I have not yet received the maturity payment for the same.

Meanwhile, my postal address is unchanged. Could you please help me with getting the maturity amount?


Thanks & Regards

Sangeeta Gomes

7/299 LALITAPARK
FIRST FLOOR
LAXMINAGAR
DELMI 110092
MOBILE NO - [protected] / [protected]

We have purchase two tax saving bonds on 24/3/2000 and 22/3/2001 the vlue of each Rs 5ooo/

bonds holder no[protected] certificate no279832 other bond no[protected] certificate no529334.

Name of bond holder HARISH kUMAR NAGPAL. iN this regard I have send the courier for payment

agaist above bonds, but not got any response for payment. plz look the matter and take necessary action

for payment. Thanks Harish Kumar Nagpal
House no 2106/E Block near 13/17 sector Panipat Haryana
Mob [protected] l132103

I had invested Rs 20, 000 in ICICI Safety Bonds in February 2001. Bondholder No[protected].Certificate No.137863, Distinctive No.[protected]. But, I have not yet received the maturity payment for the same.

Meanwhile, my postal address is changed. Could you please help me with getting the maturity amount?

Thanks & Regards

Rakesh Kumar Agarwal

27, U.I.T. SCHEME SAKATPURA,
KOTA-324008

D
Reply

I had invested Rs 10, 000 in ICICI Safety Bonds in February 2000. Bondholder No[protected].Certificate No.255964, Distinctive No.[protected]. But, I have not yet received the maturity payment for the same.

Meanwhile, my postal address is changed. Could you please help me with getting the maturity amount?

Thanks & Regards

Rakesh Kumar Agarwal

27, U.I.T. SCHEME SAKATPURA,
KOTA-324008

Reply

I had Invested Rs 5000 in ICICI Sefety bonds in February 2001. Bond no[protected], Certificate no 3229 Dated 22/03/2001.But i have not yet received the maturity Payment for the same
Meanwhile. My postal address is unchanged could you plaese halp me with getting the maturity Amount.
Thanks & Regards
INDER PAL YADAV
Rz 17j/8 Indira park gali no 7
Palam Coloney New Delhi 110045
MB= [protected], [protected]

if you have availed the home loan stick to it - otherwise write to banking ombudsmen - icici is trying to cover up its losses o[censored]S and UK from indian customers

Hi,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "676451" in the subject line.

Regards,
ICICI Bank Customer Service Team

Hi,

We have made a note of your mobile number and will get in touch with you soon.

Regards,
ICICI Bank Team.

Hi,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Problem is not yet resolved -- Very Poor Response from ICICI Bank
Go through the trail Mail and find what type of service ICICI Bank Providing to its Customers…. It’s Pathetic…..


XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : [protected]@icicibank.com
To : Zafar.[protected]@Airtel.in
Sub : RE:'ICICICARE=[protected]' ICICI Bank.
Date & Time : 21-Sep-2010 07:06 PM


Dear Mr. Jamil,

We acknowledge the receipt of your e- mail of September 15, 2010 addressed to Head Service Quality regarding your Personal Loan Account Number LPCAL[protected].

We regret for the inconvenience caused to you.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a top priority for us and we will revert to you by September 25, 2010.

Sincerely,

Balaji Gupta Maddi
Office of Head Service Quality

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : Zafar.[protected]@Airtel.in
To : [protected]@icicibank.com
Sub : RE: ICICI Bank
Date & Time : 15-Sep-2010 06:49 PM


Hi Mr. Gupta,

Initially you informed the TAT 15-Sep-2010 and now you are saying it will resolve with in 22-Sep-2010.
-
Ok...
-
Please make sure this time you should not exceed the new TAT i.e. 22-Sep-2010.

Regards,
Zafar Jamil

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : [protected]@icicibank.com
To : Zafar.[protected]@Airtel.in
Sub : RE:'ICICICARE=[protected]' ICICI Bank.
Date & Time : 15-Sep-2010 03:18 PM


Dear Mr. Jamil,

We refer to your complaint addressed to ICICI Bank regarding your Personal Loan Account Number LPCAL[protected].

We understand that you have the following complaint regarding the clarification on your Equated Monthly Installments.

Further we understand that our official Mr. Satyajeet Das is constantly in touch with you and addressing your case.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a6 top priority for us and we will revert to you by September 22, 2010.

Sincerely,

Balaji Gupta Maddi
Office of Head Service Quality

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : Zafar.[protected]@Airtel.in
To : [protected]@icicibank.com
Sub : RE: ICICI Bank
Date & Time : 01-Sep-2010 08:03 PM


Hi Mr. Gupta,

Thanks a lot for your immediate response.
-
I would request you to please close this issue ASAP and also send the Settlement Papers.


Regards,
Zafar Jamil

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

From : [protected]@icicibank.com
To : Zafar.[protected]@Airtel.in
Sub : ICICICARE=[protected]' ICICI Bank
Date & Time : 01-Sep-2010 07:54 PM


Dear Mr. Jamil,

We refer to your complaint addressed to ICICI Bank regarding your Personal Loan Account Number LPCAL[protected].

We understand that you have the following complaint regarding the clarification on your Equated Monthly Installments.

Further we understand that our official Mr. Satyajeet Das has spoken to you about the case.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a top priority for us and we will revert to you by September 15, 2010.

Sincerely,

Balaji Gupta Maddi
Office of Head Service Quality

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

saving bonds — non payment of interest for the year 2007-08

I have purchased saving bonds REF A[protected] OF AMOUNT RS. 30000/ on date[protected].BUT THE INTEREST FOR THE YEAR 2007-08 HAS NOT YET BEEN RECEIVED.Please arrange to send on the following NEW address:
upendra kumar
DEE/OP/ALD
SB-02, AQAMA MODEL APARTMENT
96, LUKERGANJ,
ALLAHABAD-211001
U.P.

TAX SAVING BOND-2005 — NON-RECEIPT OF INTEREST

Dear Sirs/Madam,

I have taken Tax Saving Bond bearing No.8816 dated 4.5.2005 vide Application No. is 1622174 for Rs.30, 000.00. The Distn No. 41528 to 41533 (6 Bonds @ Rs.5K each). Bond Holder No.[protected].

I would request through this mail to change my address for future communication as below:

RAMAKRISHNAN.P.S.
"SREE PADAM"
# 2, 12th 'D' MAIN, BANDAPPA GARDEN
MUTHYALANAGAR, MATHIKERE,
BANGALORE 560 054.
Phone Res:[protected]
Mobile:[protected]

Further please confirm me the position of Interest payments, since I have not received any Interest warrants, so far.

Please note the above changes and revert back to me at the earliest.

Thanking you,

Yours Truly,

RAMAKRISHNAN.P.S.
[protected]

Icici tax saving bonds — Non-Receipt of Interest 2005-06 & 2007-08

Sir,

I, Nitin Jain have 5 ICICI Tax Saving Bond-012005-TSB-ONE, Bondholder No.[protected], Certificate No.109826, Distinctive No.[protected].
But I have not received interest for fin yr 2005-06 & 2007-08.

Nitin Jain
140, E-4, sector-7, Rohini, Delhi
Ph:[protected]

Dear Nitin,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Sir,
I have purchased ICICI Bank Tax Saving Bond TAX SAVING BOND-012005-TSB-ONE on 11.03.2005
REF : L[protected] ENCL : 1 69584.
Pl let me know what has happen still i have not recevied any intimation from your end whether it has been deposited in my bank account which i have menstioned.
Thanks for a kind helpful reply.

Yours faithfully,
SANJIV RAM CHAUDHARI

Hi,

We apologize for the inconvenience caused to you. Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "669525" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Hi,

We apologize for the inconvenience caused to you.We have made a note of your credit card number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

Hi,

We apologize for the inconvenience caused to you.We have made a note of your account number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Hi Mr.Probir,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Hi,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — Updating pending

Sir,
My credit card no [protected] was payment updation pending last two years before country club return payment DD.I have all evidence for the same.So i kindly request you sir,solve my problem to involve higher official to your concern dept & shortout my problem quickly.
Thank you
Thanks & Regards
Vengudupathy
[protected]

ICICI Bank Credit Card — interest charges levied by icici bank

Respected Mam
I am holding icici credit card for last 2 years. Last year due to
icici bank my cheque got bounced Due to that I faced lot of problems
but after regular follow-ups my charges got reversed. First I was
told to make first payment of 10000 rs which I made. After that
regularly interest was charged on my card as I was making partial
payment on my card I regularly followed up Kanpur office and customer
care center that please give me some relief regarding my interest
charges but there was no response from their side they always said
that it’s under bank policy that not to reverse the charges. I have
sent mail to all grievance departments but no action was taken I have
pasted all the conversation. Till date I have been charged around
8000rs as interest charges. Mam in December again due to bank mistake
my card was misused on irtc site due to which I have to face lot
problem I have to close down my card also. They reversed my charges
but they forgot to reverse service charges which after regular
follow-ups got reversed. Sir I just want some relief in my interest
charges as its very difficult for me without any job to pay 8000rs as
interest charges.
MAM I JUST WANT TO KNOW THAT WHEN A CUSTOMER MAKES A MISTAKE BANK
CHARGES INTEREST OR LATE PAYMENT (FINANCIAL BURDEN ON CUSTOMER) ON
HIM/HER. BUT WHEN BANK MAKES A MISTAKE NO PENALTY (FINANCIAL BURDEN)
IS CHARGED THEY SIMPLY PASS THROUGH BY REVERSING THE MISTAKE or
CHARGES. AT LAST IT’S CUSTOMERS WHO HAS TO SUFFER IS THIS A VALID
JUSTIFICATION. Mam I want an easy solution regarding this problem.
Thanking you
yours sincerely
Dinesh bhasin
117/n/22 avon market kaka
Deo Kanpur- 208025
[protected]

--
Thanks and Regards
Dinesh Bhasin
[protected]

Dear Dinesh,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Credit Card — levy late fees

Dear SHEETAL,
SOMEHOW i have a knack of getting you to help me solve my credit card problems with your bank yet again an outstanding payment of 512/rs and sure withold a slapped late fee penalty of 400/rs. IS there any reason for this I do not think your company has any value for customers like me whose track record is worth seeing all payments are always on time. I am convinced you all just want to make money.my card no is[protected].please resolve or cancel my card I am fed up with your services.incidentally Ipaid 550/rs but please do not miss the late fee of 400/rs. regards COL R N ISSAR.

Hi,

We apologize for the inconvenience caused to you. Please write to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "662570" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Hi,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "659825" in the subject line.

Regards,
ICICI Bank Customer Service Team.