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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 107

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S
santhoor
Jun 24, 2022
Resolved
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Without my intimation they have deducted dcardfee money. I want my money to be credited to my bank account immediately.
Jul 27, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07x8w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Mr Vishal Garg
    Jun 24, 2022
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    Dear Sir,

    I Worked With ICICI Bank From 10/11/2021 To 02/03/2022.

    After Leaving ICICI Bank, I Am Not Currently Employed Anywhere.

    I Want To Withdraw My PF Balance Of Rs. 15340 But EPFO Site Is Showing That ICICI Bank Is Exempt From PF.

    UAN No.[protected]

    Moreover I Want To Deactivate My UAN Number And Have New UAN In Case Of New Employment
    ICICI Bank customer support has been notified about the posted complaint.
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      K
      Karim9
      from Aurangabad, Maharashtra
      Jun 24, 2022
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      Address: Azad chowk Aurangabad Maharashtra

      Hello sir/mam
      I applied for ICICI Bank credit card but
      This is ridiculous if you are asking for 3 moths salary slips for ICICI Bank credit card this should be noted in which act they are asking for salary slips and take a strong action against ICICI Bank policy this all happens on there agent call after uploading documents adhar pan etc.
      Even though any other bank doesn't ask for salary slips

      Kindly look into matter seriously

      You're Faithfully
      Khan Abdul Karim
      Jul 31, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 25, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07u21) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Nitikajag
        from Delhi, Delhi
        Jun 23, 2022
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        Resolved

        Address: ICICI Bank Mukharejee Nagar, Delhi

        From 7 June 2022 icici Bank deducted my Rs. 1, 579 money using the name of ECS without informing me and I am not accepted any deduct charges request from bank. I have no card charges nothing attached to my account then why deducted. I want resolution and my money back within 24 hours...

        A/C no.[protected]
        Name - Nitika Jagrit
        Jul 30, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 25, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          Surender151078
          Jun 23, 2022
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          Address: VPO. Gharwal, Teh. Gohana, Distt. Sonipat, Haryana

          We are an existing customer of your esteemed ICICI bank at the Gohana branch. Our present loan account is[protected]. We have been associated with the bank for a long time and we have made all installments on time and will also do so in the future.
          Now, the issue is regarding the previous loan account[protected] which belonged to our father, and our father expired from hazardous disease cancer during the lockdown period. Even in the lockdown, we paid installments timely. After lockdown, we visited the branch to transfer the loan account to all dependents. Initially, the bank manager asked to return the loan amount with interest and penalty. He assured us that the penalty amount would be refunded to us. We paid the total amount with the penalty to the bank. After that, we received a loan again. When we didn't receive that amount for a long period, we met with the bank manager, he told us that your penalty amount has been approved by the bank but due to a closed loan account I unable to pay this amount to you.
          We request you to kindly solve my problem. It will be a great mercy.
          Thank you,
          Sincerely
          Virender Singh
          Anil Kumar
          Surender Kumar
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 25, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Jun 30, 2022
          Updated by Surender151078
          Dear Sir/Madam

          I didn't get any response to my complaint till now.
          Jul 14, 2022
          Updated by Surender151078
          Dear Sir/Madam,
          I rose a complaint against my loan account. now it got over 15 days and I didn't get any revert regarding my complaint. Please, let me know its status.

          Yours sincerely,
          Surender Kumar
          A/c[protected]
          Dear Sir/Madam,
          I rose a complaint against my loan account. now it got over 15 days and I didn't get any revert regarding my complaint. Please, let me know its status.

          Yours sincerely,
          Surender Kumar
          A/c[protected]
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            H
            Haja24887
            Jun 23, 2022
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            Hi Team,

            Account Number:[protected]

            I am ICICI account holder, June'22 month my account got deducted as "CashTxnChgs-Branch-May22+GST" charges without my knowledge.

            22 Jun'22 - Rs 472

            I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debited the money. I am really worried about this deduction.

            I want you to refund the amount, without customer knowledge debiting the money is showing the cheap behavior. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it.
            Jul 27, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 25, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              srinagavalli gorre
              Jun 23, 2022
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              Hi team,

              I have not opted any policy from ICICI Bank but 1899 got deducted from my account on 20/6/2022. PPL/WPP_SR[protected]_Renewal policy. This is not at all correct with out the knowledge of the customer you people are deducting money under the name of PPL/WPP_SR[protected]_Renewal policy .I have not opted any policy please send my money back.

              Thanks,
              Srinagavalli Gorre
              Jul 27, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 25, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07u2a) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sibashish01
                Jun 23, 2022
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                Address: kailashahar Unakoti tripura 799277

                Recently I have opened an saving account in ICICI Bank. They took 10000 as deposit. After few days, on 23-jun-2022 they took 588.82 Rs as Picture Drcard joinfee+Gst . Even I didn't get any sms regarding the deduction . Surprisingly even the Agent who helped me to get onboarded didn't mentioned anything about the same .
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07u2f) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Atul.Somani
                  Jun 23, 2022
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                  Resolved

                  Changing status of dormant account to active one

                  Respected Sir/Madam,

                  This is with reference to my application for changing a dormant account to active status. I've submitted the required form along with documents on Friday 17th June at Mandsaur(MP) branch [Pin Code: 458001]. When I asked for an acknowledgement receipt or any service reference number, I was told that bank don't provide any acknowledgement for the same. Even after 6 days of submitting the application it has...
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                  R
                  rAj rulezZz
                  Jun 23, 2022
                  Resolved
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                  Resolved

                  My father has bought this deep discount bond on 15 july 1996.
                  Bond holder no- 1515542
                  Certificate no- 492823
                  Maturity date - 15 july 2021
                  As my father died back in 2019 .
                  And i am thr nominee .
                  Kindly provide me with procedures to redeem 2 lac maturity amount
                  Name - rajveer singh sahota
                  Mobile - [protected]
                  Email - raj.[protected]@gmail.com
                  Jul 26, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 25, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    jeyaprakash2in22
                    from madurai, Tamil Nadu
                    Jun 23, 2022
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                    Address: 145 valluvar colony old natham road madurai

                    I am ICICI account holder, June'22 month my account got deducted as "CashTxnChgs-Branch-May22+GST" charges

                    22 Jun'22 - Rs 473

                    I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

                    I want to refund this. Its worst management. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Rishitha rish
                      Jun 23, 2022
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                      I have purchase iphone 13 on march 9th 2022 from imagine store Mysore using ICICI debit card.. the offer said that I would receive the cashback to my account within 3 months it’s been close to 120 days not n not received a single penny.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07ryp) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        saiprakash reddy
                        Jun 22, 2022
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                        I really regret, frustrate for having an account in icici. My account got freezed last month without any prior notice, sms, or mail. And I have visited to the bank 4 times since last month(literally a month) and the issue is still not resolved.
                        Every time I go they take the proofs from me saying it will be resolved in 2-3 days and it's been 1 month it's happening.

                        I just don't want to continue anymore with this bank.
                        Please return my money or resolve the issue immediately.

                        I rate 0/5 for ICICI bank services towards customers.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          SAKSHI GAIKWAD
                          Jun 22, 2022
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                          Address: K-6, Giriraj housing complex , bijalinagar, Chinchwad ,pune

                          Money is deducted from my account with just 3-5 days . More amount is deducted before, i printed a mini statement where I got to know this.The account is under my mother's name. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07qdx) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Roshni Hegde
                            Jun 22, 2022
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                            Resolved

                            I want all e-copies of my email/call/complain tickets communication done with the ICICI credit card department in the last 3 years. I want it on priority to expedite my loan approval process. Please Help
                            Aug 4, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 24, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07u29) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Shweta awasth
                              from Mumbai, Maharashtra
                              Jun 22, 2022
                              Resolved
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                              Resolved

                              Address: Mumbai

                              Stating that my account was debited by Rs 40000, from my account. This transaction was made on 3/06/2022. I complained to the bank about this transaction within 15 minutes and blocked my Credit card immediately. That time they assured me that the transaction was declined by the merchant account.
                              Since the confidential information regarding the non deliverance of my credit card was leaked & my phone no was also shared with the scammer & it’s not possible without the help of a insider so I’ll be proceeding with criminal breach of trust! Also I didn’t have the physical possession of the card & as u can check I emailed your executive Ashwin ingle to deliver my credit card to my current residential address still the card was dispatched to my old address deliberately & since I was not using the card I won’t be paying any dues as you can clearly see from the transactions done & I reported it within 15 minutes so also as per rbi I’m not liable.
                              Jul 29, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 22, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07po2) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Rahul20hwm
                                from Jaipur, Rajasthan
                                Jun 22, 2022
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                                I have updated ICICI bank account number in my PF account. It is pending for KYC verification from last 2 weeks.

                                Please approve the KYC information at the earliest.

                                Thank you.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07poo) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Dhamodharan Annamalai
                                  Jun 22, 2022
                                  Jul 25, 2023
                                  This thread was updated on Jul 25, 2023
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                                  Complaint about CashTxnChgs-Branch-May22-GST

                                  Hi,

                                  I am ICICI account holder, June'22 month my account got deducted as "CashTxnChgs-Branch-May22+GST" charges.

                                  22 Jun'22 - Rs 752.24

                                  I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

                                  I want to refund...
                                  Helpful
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                                  Ashish.S.Bhatt
                                  from Anand, Gujarat
                                  Jun 22, 2022
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                                  Address: Vadodara

                                  Dear all,
                                  date : 21.06.2022 traveling from vadodara to anand return trip arround 6:30 and I have balance in my fast tag Account arround 80Rs. Which is recharge in afternoon arround 12o'clock. On toll plaza bank reflected low balance and that's why I have to recharge more 200 Rs and wait arround 30 mitues even though I have enough balance.
                                  1) If Balance available then it should be reflected.
                                  2) No Interest Provide for Advance Balance
                                  3) Due to Waiting and Frustration if any thing happen then Who is Responsible ( ICICI, IRB Infra OR NHAI ).
                                  Here, I attached screen shot of all Messages received From ICICI For Toll Transaction.
                                  Thanks
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Karan56@
                                    Jun 22, 2022
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                                    Yesterday i got a offer letter mail from icici..but i dont know the name of my Recruiter also dont konw the phone number ..i tried many times in official hr nnumber but no response from there end .so tell me how can i resign my previous company if there was no security
                                    ICICI Bank customer support has been notified about the posted complaint.
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