ICICI Bank Complaints & Reviews

Hello ICICI,
Every month 100rs debit in my account under iprugtp-nca-sr[[protected]]si.
I am regular customer icici bank for last 4 year.

Without any intimation my account has been debited

Am an icici bank customer. Today[protected] ecsrtnchg charged 277 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. please return my charged amount. My email id is shajahan.[protected]@gmail.com

Hi Team,

Please help to replace my expired multiwallet card...

Sir/ Madam, I am an account holder in your bank since last 8 years. My saving[protected] is (mention your account number). I want to bring this to your kind ATTENSION yday 16/6/22 the amount deducated in the name ECSRTNCHGSO 408.71, AND again the amt. deducted in the name of ECSRTNCHGSO 590.00, AND again the amt. deducted in the name of NACH_AD_RTN AMT IS 590.00 AND again the amt. deducted in the name of NACH_AD_RTN AMT IS 590.00 AND again the amt. deducted in the name of OF NACH_AD_RTN AMT IS 590.0. TOTAL AMT DEDUCTION IS 2768.
Plz i requested to you plz cr. 2768 back in my account

I have suspicious transactions which happened through my paytm app. Money was debited from my ICICI account totaling to an amount of Rs 98, 888. I was recently diagnosed with ADHD, along with deprived sleep for over a month made go through 8 transactions totaling to 1lakh. This is a husband and wife that were guiding me through the steps and it seems money is getting debited from their account. All these transactions were going through a swipe machine which I found hard to believe. Nevertheless my condition made me pursue. I finally told them my account is blocked and tried to contact the bank while they were on hold.
From 11:04pm I been trying to get through Customer care on their 24/7 chargeable line but kept on getting disconnected because the IVR does not recognize the options that I am selecting. The situation is dire but I cannot get through Customer care until I found a mobile number through the iMobile app. Here I kept being disconnected every 2 mins and 32 seconds because there was no available rep to take my call. I finally got through to someone at 5:18 am. Even after telling them of my situation options they offered were block my account and transfer me to the dispute Team. I did not straight away block my account as I had transactions to make that week and blocking it would be an obstacle.
I had them transfer me to the dispute team who told me to fill in a form and attach all relevant documents and they will investigate. This will take anywhere from 40 to 60 working days.
I asked them if there was anything else to do and they informed me that is it. Yesterday I was asked by the dispute team if an FIR was raised. I said no and they immediately hung up on me. I called back which was again difficult to get through and asked to be transferred to the dispute team. They then told me to get an FIR.
If the FIR was a relevant information why was it not communicated on the first call?
The dispute team would be handling these kind of cases on a daily basis but that does not mean everyone is well educated on the process that banks follow. Here, the assumption that people will go automatically to the Police, coupled with the fact that to raise a dispute takes a huge amount of time makes me think the Banks are not serious about the common mans financial security.
Please resolve my issue.

I am unable widraw money from my icici bank credit card it's showing transaction is withheld

My account is freezed from a very long time. I personally visit the bank branch with KYC documents. Although there was no positive response.

Later wrote email but there too no response (email sub: 000WFaGYFPRF1DC9:Level1Complaint / Savings Account).

Requested to resolve the issue asap.

My ICICI bank credit card points are not being credit to my Payback card. There is not way on ICICI bank site to raise a question on this. ALso Customer care number of ICICI bank never connects, IT says "All its executives are busy".

I request ICICI bank credit card representative should call on my number "[protected]" to solve my query.

Also their partner has the same state. Their customer care number never connects. Also they do not have any way to raise a complaints on thier portal.

I have applied for Amazon pay ICICI Credit card on 9th June 2022. 11th June I completed KYC and and 13th June For address verification one person came and he did verification and told me that my application is approved and i will be getting card within one week. Today 16th June i got message from ICICI Bank that my application is rejected. But No reason is given. As per RBI new rule, for any loan rejection including Credit Card Bank should give exact reason to the applicant. When i tried to reach out to Customer care they told me due to bank policy they can't tell me why my application got rejected.
My application number is :[protected]
My Mobile Number is: [protected]

First bank people ask to apply for card and when you apply then they will reject. This will bring down my credit score. Pathetic experience with ICICI team. I will make sure me and my relative never apply anything from ICICI.

Hi without any information ICICI has debited 820/- from my account

i am not using demat account and y they were debited the charges for this purpose, lotting the customers

HI

I dont have any Demat account and for that they have debited Demat chares nearly 820 /-

Am a icici bank customer. Yesterday 14-06-21 ecsrtnchg charged 590 rupees I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

ICICI bank with out informing me they have converted my 0 balance account to saving account . I don't know when they did this. if I don't maintain minimum balance 10000 they charging the amount monthly as MAB charges. After Adding the minimum balance also they have Cut the amount.

Can you please let me know how to complete the KYC?

i am fed up reaching to toll free icici bank customer care, but its of no use.
[protected],[protected],[protected].

i reach out to one of the branch near by but they tell us we cant do anything about it.

I am waiting from 6 months wasting my time, but still of no use can you please let me know what can be done about the issue?

the process is pathetic very disappointed.

ICICI Bank is Fraud and Cheaters Bank. Full of Fraudsters in this Bank. Don't open an Account with this Bank. Worst customer care experience. Third Class and pathetic services. None of the calls are answered by customer care. All calls are disconnected. Customer care of ICICI Bank is the worst and sucks. It is better not to have an account in ICICI Bank. They just keep deducting unnecessary charges as an when they want. They Enable features without customer consent. Fraudulent Banking Services.

Dear Team,
Today i was registering udyam aadhar from government website but unfortunately open
(https://www.eudyogaadhaar.com/) which was looking same like government site there i have entered all information and through upi asked payment 1833/-and payment done after some time when i have not received any reviept then realized that this fraud happened with me So now i need your help to get refund pls.

Regards, Nand Kishor Verma
Acc no ICICI BANK :[protected]
IFSC : ICIC0000552

ICICI bank deducted MAB charges without intimating regarding the debit. This is scholarship account from 2018 and I don't know if they have removed it as a scholarship account without intimating me via anything such as SMS or email or phone call. This was a zero balance account and I didn't get any information if they are converting the scholarship account to normal saving account.

It deducted my MAB charges for the 14th June 2022 as MABchgs-May22+GST. My money got debited as Rs.474.29 from my account.

This kind of activity is really a mess for customers and it cannot be accepted from the ICICI bank.

I need my money to be refunded back asap.

Thank You.

Hi,
I am Anupam Kumar, From my ICICI account 826 Rupees deducted without my permission and without any prior notice.
I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and I haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed

PFB...

Hi Team,

My name is Neeptha .I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 11/21.

every month a fixed amount from my salary was credited to that account. so please issue a new card. please contact me ASAP -[protected]

Thanks