Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 23, 2024
Complaints 23611
Resolved
14238
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
933
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1075

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepak Taunk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sigma Courier

ICICI Bank avails services of Sigma Courier to dispatch Bank Cards, Passwords etc to its customers in Bombay. It is my experience Sigma Courier returns the packet back to ICICI bank without visiting the addressee. I was expecting a Cheque Book. Bank informed it was dispatched on 30 January 2010 vide consignment number is: AWB: 5076213. On inquiring, Sigma says the courier visited my address. I did not find any slip or information left by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hyp_con
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recurring Amount not credited

I had opened a recurring deposit account with ICICI Bank in January 2009. The complete deposit amount with interest was supposed to be credited to my savings account on 31.01.2010 which unfortunately did not happen. Then, I complained to the Branch Manager regarding this issue and that amount got credited to my account after 6 days, that too the amount being less by 5300 Rs. This is a sheer case of irresponsible behavior on part of ICICI...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shanti Saroop Gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

correction in address

myself Shanti Saroop Gupta having icici home loan a/c no LBDEL[protected] wants you to make correction in the address of the property against which the loan is taken.The correct address as follows:
Flat No. 36, Pocket-A
New MIG Flats, New Kondli Ghroli
Mayur Vihar Phase-3
Delhi-110096,

also provide me interest and principle payable statement for the year[protected] and[protected]..

thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ahmed Waheedullah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one time settlement

Dear Sir
My wife is in possession of a credit card. She has to pay fixed sum of Rs.2000 or Rs1000 depending upon the phone call from your executives. We are fed up with this and we want to settle this and close the account once for all. Please instruct your office to help me. I have been contacting one person Ms Maheshwari G who had sent the statements recently three times but there is no response from her. Once some person from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nagaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS Alerts

Hi,

My name is Nagaraj and i've been receiving bank account status details on my mobile phone number on an again from ICICI bank. I have never engaged with ICICI bank in my life and would like to stop this nuicance SMS alerts for ever.

I've been receiving the SMS alerts for the past 3 years...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sameer pradeep visaria
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Team leader Office at nampally 3rd floor opp. assembly used vulgar language and non parliamentary words

I SAMEER PRADEEP VISARIA My Business credit card of ICICI bank was in the name Fashion Palace card no. [protected]. In the month of may 2008 the outstanding on my credit card was Rs.57999/- from which your exe. asked me to pay the amt of Rs. 50000/- which was paid in cheque and then I was assured that the balance would be wave off as they were the debit charges and the late payments charges. The reversals never happened and I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Usha Nair
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debtor Harassment: Harrassing neighbours through reapeted phone calls and threatning leading to mental torture and harrssment for all

Sir,
From last Sunday date 31/1/10 our neighbor Mr Jhadhav who stays in the second floor have been getting calls from a number[protected] and told that one Mr Lokhande from crimebranch mumbai is calling him. They threatened him by telling him that he had stood as a witness for some papers and he will be arrested for the same and constables have been already sent to his residence. The caller's dint even tell the reason why they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Janggoulen Haokip
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM fraud

i am an SBI customer. i had used ICICI atm situated in old rajinder Nagar on 29th october 2009 to withdraw rs 10,000. there was no payment from the ATM however it got debited from my account. i appraoched SBI Rajinder branch immediately, they asked me to go to ICICI , i did the same and they told me to write an application which i did. after few days i went backto the bank and they told me that my home branch SBI needs to fax them certain...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
imran qasim tamboli
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remove my name from cibil list

Subject: BLACK LIST NAME IN CIBI FROM ICIC BANK
Respected Sir,
ICIC Credit Card No:[protected]
This is to bring to your kind notice that I have a credit card of ICICI bank from 2007 -08 I have already make the all my dues with fine which was raised by bank, but till now that bank is not ready to give the clearance latter or NOC. I was visited many times at decon branc of icici bank

Due to non-availability...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
Durgesh Kumar Gupta
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending For PF

Dear Sir,
I resigned this company which is service provider to ICICI Bank Ltd on 15 Mar 2007 & i submitt my resignation letter & PF forms duly signed to HR Mr.Mohd. Safi Khan. But this is was not send to company & later he also resigned. Plese help us to get my clearance & PF amount. My Emp. Code is 20948. My D.O.J. is June 26, 2006...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prakash Asaram Shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Senior Citizen Interest-

Madam

I have my saving account iwith a Flexi Fixed deposit n your Vile parle east branch since last 15 years.I became a Senior Citizen from 2nd July 2009.Every time my FD is renewed , I am not getting the extra half percent interest as applicable to senoir citizen account.Aftet repeated complaints the rate of interest is changed , but the maturity amount is not changed.
I have lodged n number of complaints , but none...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjay mishra
from Delhi, Delhi
Report
Copy

misbehabior and service issue

dear sir

i sanjay mishra having a ac no[protected] in anand vihar branch in anand vihar branch mr abhishk is a working as officer he is doing thair personal work in office . i give him for rtgs at 1.1.pm but rtgs was not don by 3pm .i asked him why rtgs not don he said complaint kar do kuch nahi hota time milega to kardenge. so is it way of service.i am waiting for your responce
thk
sanjay mishra
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
M.S.VENKATESAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WITHOUT MY KNOWLEDGE AMOUNT DEBITED

Dear sir,

About five years i am maintaining my savings account with icici bank. my a/c no is :[protected] in the names of Mr.Venkatesan/Mrs.Jayanthi. One week before my ledger balance is Rs.49895 /-. Today i received one sms from this bank that is "Your Ac XXXXXX553240 is debited INR49,749.57 on 01-FEB-2010 info : [protected]. Avl balance : INR146.42". I shoked when i received this message. Without my knowledge...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R.RAJESH
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REG WAIVE OFF THE AMOUNT CHARGED IN CREDIT CARD

Dear Sir,

I wish to inform that the ICICI credit card has done one swipe for Rs.5990/- towards ICICI prudential insurance and which I have informed to cancel or waive off the same from my ICICI credit statement and they are charging interest, late fee for the same.

The complaint was lodged with head service quality of ICICI but till they have not taken immediate steps to do the needful.

Therefore...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prai1996
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici goons interrupted me on road in haridwar

Dear Sir,
meine icici bank ki kai kiste de di hai lekin baad mein business mein problem aane per meine inse written mein kaha ki aap jo cheque 1 TO 10 taarikh ke bich mein daalte hai use aap mere se cash mein 25 to 30 ke bich mein le le.woh mere se cash mein le ne laage lekin woh cheque bhi present kar ne laage jiska mujhe cheque bouncing charge dena pad ta tha meine inke logo se complaint ki toh woh bole ki yeh to bank ki policy hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hiteshsoni23
from Manor, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Charging 1.75% to convert old home loan rates to new rates

Dear Chanda Kochhar Madam,

This is with reference to the above subject.

I had the most harrowing experience from ICICI Home Loan Department in Borivali(W) from the customer service representative.

I went to the Borivali(W) branch around a month back to enquire about how to convert the existing home loan to the new rates and again went on 30th Jan 2010 and met with the same customer service representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
Jatin Kumar
from New Delhi, Delhi
Report
Copy

Cash debited by bank without ATM withdrawal

Hi,
I would like to register my compliant against ICICI bank for ditching a cash amount of Rs. 1800 from my account under ATM withdrawal (10 11/01/2010 NFS/CASH WDL/10-01-10/10:55:22/0 DR INR 1,800.00 ) . While asking the details about the withdrawal I've been told that it is withdrawan using your atm card, however while asking about the bank atm name, i was not told about.
After my threat to lodge an FIR, the call center...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
smarimuthu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Freeze without information to the customer

I am having a saving bank account (salary account) with ICICI Bank. On changing the job, my salary has been credited to another account. I got a communication from ICICI Bank stating that my salary has been converted into normal saving account for which i have to maintain a minimum average balance of Rs. 10,000/-.

From that day onwards I am maintaining the minimum balance of Rs. 10,000/-

After 9 months, I came...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Subhash Chandra Paliwal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extortion of money by threats.

rom subash paliwal <[protected]@gmail.com>
to [protected]@consumergrievance.com
cc external.[protected]@icicibank.com
bcc neeraj.[protected]@icicibank.com
date Sat, Jan 30, 2010 at 5:32 PM
subject To examine customer-issues and provide an unbiased resolution.
mailed-by gmail.com
Images from this sender are always displayed. Don't display from now on.
hide details 5:32 PM (4 minutes ago)
To,br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S.Balasubramanian
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL Record shows written off

Hello Sir,
This is Balasubramanian, working for Infosys Chennai.

I have applied for a home loan recently. and i'm hearing from bank that my name is the in the CIBIL defaulters list and my status is in written off

Back ground is..

I was using ICICI credit card in 2005. Due to some dispute (though i not opted for auto debit, they started doing auto debit and they charged for it)
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy