ICICI Bank Complaints & Reviews

I have applied for the Amazon pay ICICI Bank credit card on 14.06.2022, on same day I have uploaded my last three months bank statement along with last month salary slip but next day I when i check my application status I noticed that "place resubmit your income documents and ensure that the income documents are complete and clear images uploaded "
I uploaded the documents three times but the problem is still facing now. This is disgusting experience with ICICI Bank.
So, place kindly solve the problem as soon as possible

My card not working... Ajakkssaa

Call team.. 0850-988*4596-///())) card not working please Oneblock my card... Ansejjjsja

I'm used credit card before COVID 19 properly but after COVID I'm affected lose my financial support at same time I'm repay minimum due proper once time I'm totally struggle so decided to closed my credit Card So I'm contact customer care via phone & email.but banker side not interested closed my card inproper response so I'm not able to pay after March2021 .now I'm faced collection agency Icici bank Headoffice in Chennai Mr.Ganesh contact...

This is second time I am submitting Consumer Complaint for same issue, as I still not received any resolution from ICICI Bank and they are not updating anything on my last complaint.
I need to update contact details for my Savings account with ICICI Bank. This Savings account was digital banking account by ICICI and converted to savings account in Nov'21. I am unable to access my saving accounts since contact details are not updated. I visited ICICI Bank branch for same and submitted KYC documents. But branch staff is unable to help as they don't know how to update details for digital banking account. Even after multiple follow ups with branch and customer care, I haven't received any help. It's been over a month, I am following up and there is no resolution. It's a simple ask to update contact details, for which I have already submitted documentation.

Hello Sir/Madam,

ICICI Bank had auto deduced 1899.00 from my account on 30/03/22 as (PPL/WPP_SR[WPP_SR[protected]]_Renewal of Policy). I never accepted any policy on as (PPL/WPP_SR[WPP_SR[protected]]_Renewal of Policy) and I don't have any idea of the policy. Pls, refund the money back to my account. I don't want any policy from ICICI Bank right now. Kindly do the needful.

Regards,
Sukhwinder Kumar

I have bought the SBI Perpetual corporate bond 8.75 through ICICI Direct 2 years ago with the assurance that you can withdraw it whenever you need. I have received proper interest on it in this tenure, however today due to financial urgency, I am in need of that money. Because It is a big amount, I can't sell directly from my demat account so had to call up the customer care. But after repeated calls, no satisfying solution was given. Then I landed up in ICICI Direct Bhandup (Mumbai) Branch office, where I was assured that i would be able to sell it within 1 week. When I followed up, there was no response to my calls and messages. The guy at the branch cuts my call whenever I ask him about progress. Absolutely hopeless customer service from such a reputed bank. The employees are clearly irresponsible and don't care about your money. Today even on this day, i have tried all options to contact them but received no concrete help, not customer care nor branch employees. Just imagine this for a while, that your hard earned money is logged in a bank, and you can't remove it when you need it. What will be your condition? I don't know whom to contact now, who can help me withdraw my hard earned money from this bank.

This has reference to below mentioned funds which have been transferred through UPI. I, Ramappa Somakkalavar, certify that I entered the wrong account number while doing the transaction and it has resulted in transfer of funds to another account (unintended beneficiary). The intended beneficiary of the transaction is Ramappa Somakkalavar, having an account no.[protected] held with ICICI Bank.
While transferring amount from Paytm...

From 11th April 2022 icici Bank deducted my Rs.1778 money using the name of NACH_AD_RTN without inform me and I am not accepted any deduct charges request from bank. Whenever i credited my balance on icici account within a second always it was deducted. I want resolution and my money back within 24 hours.

Am an icici bank customer. Yesterday 19-06-22 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Dear ICICI Bank,

I had booked a ticket from your Imobile app in Nov 2019, for June 2020. This was booked by Tapzo on your app.

The flight was cancelled and the amount was refunded by the Airline to Easemytrip.

But, Easemytrip has kept this refund amount with them as Tapzo was shut down.

Easemytrip has kept this money with them since April 2021, I am taking regular follow up but they are not providing.

Pls discuss with GoNuclei and provide me my refund.

PNR YCG24.

Kindly provide the refund urgently.

Thanks!

Worst customer service so far from any bank. I generated a pin for the card, tried making a transaction, the card did not work. ICICI atm displayed the card is blocked message. Tried unblocking the card through netbanking and imobile, they say the card is not blocked. Tried generating pin again, unsuccessful. Tried to request for a checkbook, says my account is not eligible for a checkbook. Tried calling customer care, unable to reach the...

I am Kamalayya and without any notification suddenly Rs.590/- deducted from my account. NACH_AD_RTN_CHRG~IPRUMF like this mentioned in details.
Please tell me what should i do and
The bank is deducted more than 5times of 590 rs without giving me any message or any deduction messages.because of this i cannot put any amount in my account when ever i put some amount after some time automatically bank is starting deducting amount. Such a shame for customer.waste Bank

I have updated my bank account details in the EPFO portal and awaiting for verification from the back end. I request ICICI bank's concerned authorities to look into this and take an appropriate action or at least Keep us updated with the TAT.

UAN[protected]

June 2022

Right now i see a deduction of 590 by NACH

June 2022

I had a 790rs debit card fees for coral which i never requested in the first place. I had asked for a debit card replacement as i had lost it. The customer service agents are truly money sucking machines who issued a coral replacement inspite of me haviga coral credit card. which obviously doesn't make any sense.

October 2019

I also was charged the processing fees incorrectly on my credit card for an amount that was returned by amazon. They only know debits from your acc and inspite of multiple follow ups there are no credit backs for them.

Dear Sir/Madam,

In spite of maintaining sufficient balance, ICICI had charged with NACH_AD_RTN_CHRG charges on 10th June for a mutual fund SIP auto debit. Also I can confirm I have not mandated NACH for the said SIP, still the charges of 590.00 were put. Can you help me with some lead

Hi ICICI Bank,

I saw some similar debit so many times from my account.
Please verify and refund my debited amount asap.
gmail : akkumarpolayi.[protected]@gmail.com

496 10/06/2022 10/06/2022 EBA/NSE N
2022108/[protected] 730.20
497 10/06/2022 10/06/2022 EBA/NSE N
2022108/[protected] 7.84
519 14/06/2022 14/06/2022 EBA/NSE N
2022110/[protected] 356.50 ...

Hello,
The bank is charging me money without any reason on the name of ECSRTNCHGS. I don’t know what is this and they have charged me around 600 rupees in last week. So as a customer I am registering a complain of this.

Amit Sinha

A/c #[protected]. I was to retire on 30th of April 22. Was in touch with banking manager Ms.Nikita [protected]. On 20th of April 22 went to bank to get the adhar card address of my daughter changed. Met Nikita who introduced me to her senior Ashfaque Sheikh [protected]. He started discussing various investment options. Even showed me a slip of paper where the returns were 15% pa.
During the entire discussion even with Nikita earlier I was very clear that what ever investment they suggest should give me fairly good returns monthly so as to enable me to take care of my day to day expenses. Inspite of this Ashfaque invested my 2.50 lacs in 2 policies with ICICI Prudential unknown to me. When I got the mail from them with yearly premium of 1.50 Lacs x 2 I was shocked. Next day when I met him He cooly told me to get the same cancelled. When I went for cancellation to prudential office enquired about the deduction if any. Prudential staff confirmed tht there will be no deduction except minor deduction if any towards medical examination etc which in my case was not. When the refund was credited in my account to my utter surprise Rs.13336.51 was deducted. Since then have been running from pillar to post but non neither Prudential staff nor Bank staff who were responible have been able to give me satisfactory answer. Thirteen thousand is a very big amount for an retired person. This is all due to absolutely careless attitude of Ashfaque who inspite of knowing the facts forced me with these policies. After two decades of my association with ICICI Bank feel like closing the account. Do look into the matter and I await for refund of 133336.51 .

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding this. Please find the attachment regarding the same.