ICICI Bank Complaints & Reviews

Subject: BLACK LIST NAME IN CIBI FROM ICIC BANK
Respected Sir,
ICIC Credit Card No:[protected]
This is to bring to your kind notice that I have a credit card of ICICI bank from 2007 -08 I have already make the all my dues with fine which was raised by bank, but till now that bank is not ready to give the clearance latter or NOC. I was visited many times at decon branc of icici bank

Due to non-availability of NOC of ICICI bank any other bank are not ready to sanction the loan to me, I am loosing my business.
You are requestd to pls tell to icic bank delet my name from cibil”s black list

Sir this is a humble request to you please help me for this purpose cause I m in very trouble due to loosing the business.
You are requestd to pls delet my name from cibil”s black list
I shall be very thankful to you for this act.

My complete data is as under
ame: imran tamboli my pan no is aeppt1083b
Address
HOUSE NO 1496 shukrwar peth nehru chowk
pune
maharastra

Yours truly,
imran tamboli [protected]

Dear Sir,
I resigned this company which is service provider to ICICI Bank Ltd on 15 Mar 2007 & i submitt my resignation letter & PF forms duly signed to HR Mr.Mohd. Safi Khan. But this is was not send to company & later he also resigned. Plese help us to get my clearance & PF amount. My Emp. Code is 20948. My D.O.J. is June 26, 2006

Madam

I have my saving account iwith a Flexi Fixed deposit n your Vile parle east branch since last 15 years.I became a Senior Citizen from 2nd July 2009.Every time my FD is renewed , I am not getting the extra half percent interest as applicable to senoir citizen account.Aftet repeated complaints the rate of interest is changed , but the maturity amount is not changed.
I have lodged n number of complaints , but none of your officers want to apply their mind and go to the root cause of the problem. I think you do not have competant officers , who work for the customers interest.It is a really sorry state of affairs.
My account no is[protected]
I am attaching a copy of mails sent to ICICI
Prakash Shinde
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
From: Prakash Shinde <[protected]@yahoo.com>
Subject: Re: Conplaint for incorrect rate of Interest and maturity amount.
To: vikas.[protected]@icicibank.com
Date: Wednesday, 27 January, 2010, 11:15 AM

Dear Vikas

I refer to the talk I had with you this morning.

Again the same mistake has been committed while renewing the FDS,s.The details are as below .

FD No. Amount Deposited Rate of Interest Maturity amy. Date of maturity

[protected] 1,42,158.00 6.5 % 1,52,301.00 19.01.2010

[protected] 32, 483.00 6.5 % 34,801.00 10.01.2010

[protected] 58,482.00 6.5 % 62,665.00 17.01.2010

As a Senior citizen, I am eligible to get extra Half Percent interest.

Kindly change the rate of interst and the maturity amount.

I fail to understand that your techinical team cannot handle such a small problem. Your siftware engineer should modify the programme.

Please let me know whether I should close all my accounts with ICICI bank, as my problem is not being solved for the past four months.


Regards
Prakash Shinde
M : [protected]

[protected][protected][protected][protected][protected][protected][protected]---...⇄
--- On Thu, 24/12/09, Prakash Shinde <[protected]@yahoo.com> wrote:


From: Prakash Shinde <[protected]@yahoo.com>
Subject: Conplaint for incirrect rate of Interest and maturity amount.
To: vikas.[protected]@icicibank.com
Date: Thursday, 24 December, 2009, 11:13 AM



Sir

I refer to the talk I had with you this morning.

Please see the attached file giving the list of FD's renewed after 2nd July 2009, when I became eligible for Senior Citizen benefit of additional 0..5 % interest.

No doubt you have time and again changed the rate of interest after my repeated complaints ,as applicable to Senior Citizen without changing the maturity amount.

Please look into the following querries and revert back.

1. Rate of interest has been changed from Oct.12, 2009, hence please ensure that correct rate of interest is applied and correct maturity amount is reflected in the statement.

2. Prior to Oct.2009, the rate of interest against Sr .No. 1, 8,9 10 is shown as 7.25 % . Is it correct or should it be 7.75 % ?

3.Sr No 6,and 7 is showing 7.75 % interest. Should it be 8.00 %

4. Please check and correct the rate of interest and maturity amount.

Regards
Prakash Shinde
M : [protected]

dear sir

i sanjay mishra having a ac no[protected] in anand vihar branch in anand vihar branch mr abhishk is a working as officer he is doing thair personal work in office . i give him for rtgs at 1.1.pm but rtgs was not don by 3pm .i asked him why rtgs not don he said complaint kar do kuch nahi hota time milega to kardenge. so is it way of service.i am waiting for your responce
thk
sanjay mishra
[protected]

Dear sir,

About five years i am maintaining my savings account with icici bank. my a/c no is :[protected] in the names of Mr.Venkatesan/Mrs.Jayanthi. One week before my ledger balance is Rs.49895 /-. Today i received one sms from this bank that is "Your Ac XXXXXX553240 is debited INR49,749.57 on 01-FEB-2010 info : [protected]. Avl balance : INR146.42". I shoked when i received this message. Without my knowledge they debited my account. After i realised my ICICI credit card is due on 12-jan-2010. Minimum amount due is Rs.8090. Total amount Due is Rs.49749.57. I planed to pay the minimum amount mentioned in the statement. But without my knowledge they deducted the full due amount. Please kindly take steps to release my balance amount. Then only i can face my other important commitments.

Yours faithfully,
M.S.VENKATESAN
CELL:[protected]

Dear Sir,

I wish to inform that the ICICI credit card has done one swipe for Rs.5990/- towards ICICI prudential insurance and which I have informed to cancel or waive off the same from my ICICI credit statement and they are charging interest, late fee for the same.

The complaint was lodged with head service quality of ICICI but till they have not taken immediate steps to do the needful.

Therefore I was register the same with complaints also. Kindly take some steps to do the needful so that my credit worthiness does not get spoiled.

Thanks and Regards,
R.Rajesh
Mobile No.[protected]

EMAIL DATED 05.10.2009

Dear Customer care Executive/Incharge,

I wish to bring to your kind notice that on 23rd of September'2009 wished to invest in ICICI prudential hospital care insurance and swipped Rs.5990/- through my credit card No.[protected]. The swipe was confirmed to me by an SMS from TM-ICICIPRU at 5.30pm in the mobile no.[protected] towards policy no.35718368. On the same day your representative came to my residence with the application No.35718375 for getting the sign but as I wanted to read the contents and then sign the application I told them.
Unfortantely on the next day in my organisation management called me and asked to search for fresh job now I am not able to pay the swipped amount of Rs.5990/- and not willing to continue in taking the policy. Therefore I kindly request you to cancel the swipe and waive off the amount of Rs.5990/- pending to be payable in my credit card due statement.
In this regard I have called today (05.10.2009) your customer care both the credit card and also ICICI prudential they only insisted me to send email on the above mentioned id.
Looking forward for your support and co-operation to cancel and waive off the amount payable in the credit card.
I regret for the inconvenience caused to you on the above transaction.
Please confirm the cancellation and waive off by return email and contacting me on the provided mobile no. which will be much helpful to me.
Thanks and Regards,
R.Rajesh

EMAIL DATED 25.11.2009
Dear Saeed,
As per my telephonic discussion with yesterday I am attaching herewith the scanned copy of the credit card statement as required by you through email.
Kindly check up and provide the waive off entry in my credit card accounts and also the interest and late payment fee whichever is shown in my credit card account.
The above is spoiling my credit card good will which I have earned with ICICI for the last 12 years above.
Looking forward for your support and co-operation to solve the above problem at the earliest.

Thanks and Regards,

R.Rajesh

EMAIL DATED 15.01.2010
Dear Ms.D.Sri Lalitha,
I am continously seeing your emails but the time is only being extended but the your people putting day interest, late fees etc and damaging my good will in my society and also blocking the card. Therefore I kindly request you to take back the card and wanted to surrender the card.
No more I want to continue my relationship with ICICI credit card as I have waited for last four months but your bank doesn't have courtesy to sort this small problem and take decision immediately.
Please sent your representative and get my card discarded and I want to surrender the same.
Thanks for your past support and help given to me by your bank.
Thanks and Regards,
R.Rajesh

REPLY FROM ICICI CARE ON 27.01.2010
RE:'ICICICARE=[protected]' ICICI Bank Credit Card
Wednesday, 27 January, 2010 8:37 PM
From:
"Head Service Quality" <[protected]@ICICIBANK.COM>
Add sender to Contacts
To:
"R Rajesh" <[protected]@yahoo.co.in>
Dear Mr. Rajesh,

We refer to our earlier e-mail of January 21, 2010 regarding your ICICI Bank Credit Card.

Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.

We assure you that your concern is a top priority for us and we will respond to you by February 2, 2010.

Sincerely,

D. Sri Lalitha
Office of Head Service Quality

Dear Sir,
meine icici bank ki kai kiste de di hai lekin baad mein business mein problem aane per meine inse written mein kaha ki aap jo cheque 1 TO 10 taarikh ke bich mein daalte hai use aap mere se cash mein 25 to 30 ke bich mein le le.woh mere se cash mein le ne laage lekin woh cheque bhi present kar ne laage jiska mujhe cheque bouncing charge dena pad ta tha meine inke logo se complaint ki toh woh bole ki yeh to bank ki policy hai aur cheque toh present hoga hi aur aap ko ye charges toh de ne hoge iske baad woh aachanak aana bandh ho gaye.meine kai letter likhe paise lene ke liye lekin woh nahi aaye aur na koi jawab diya.ek saal ke baad ek aadmi jo apne ko icici bank ka agent kah raha tha aaya aur dhamka kar chala gaya.uske baad 1to2 mahine koi nahi aaya .phir aachanak 23/01/2010 ko haridwar mein jab mein apni naani ki asthiyan ganga mein bahane gaya toh icici ke goondon ne hamari gaadi ko haridwar mein sadak per rok ke hamari beizzati relatives ke saamne ki.jo letters meine inko registered post se payment lene ko bheje the us ki receipts mere paas hai .is liye pehle is banko sudharein aur phir inhe business karne ki anumati de waise bhi yeh bank SUDHARNE WALA NAHI HAI yeh toh hamare supreme court /high court bhi jaanta hai sab khabren rahti hai inko bhi .Bank ke paas paise hai bhaiya yeh na sudharega .

Dear Chanda Kochhar Madam,

This is with reference to the above subject.

I had the most harrowing experience from ICICI Home Loan Department in Borivali(W) from the customer service representative.

I went to the Borivali(W) branch around a month back to enquire about how to convert the existing home loan to the new rates and again went on 30th Jan 2010 and met with the same customer service representative but both the times she gave me different details on the schemes available for conversion and second time she even told me that there is no scheme available for conversion and she has never told me about any such scheme.She even failed to recognize me and told me that nothing can be done.

I had taken Home Loan in 2004 and my current rate is 12.75% floating, my FRR/PLR is 0.75%,so effective rate is 12%.

During my first visit , I asked the customer service representative on the process for conversion and she told me that I will have to pay 1.75%+service tax to convert my old home loan to new rates of 8.75%. I told her that this is not fair and there should be something for the existing home loans customers to convert their old rates to new ones without any charges.
She first made some faces and then told me that she can give me 8.25% fixed for 2 years and floating rate thereafter with no conversion charges if I make an Investment of INR 50,000/- per year in ICICI Purdential's Retirement Plan with no entry and exit loads.She was very keen to sell the Investment Plan and was not bothered to listen to my problem. I told her I cannot make the investment, so she told me that I will have to pay the conversion charges.

I do not understand why ICICI Bank wants to penalize all its old customer's with such conditions and lack of transparency, why does the bank want to charge any conversion rates for customers who wish to increase their variance, why is ICICI Bank asking its representatives to sell ICICI Prudential Products to convert old home loan rates to new.

Such behavior from customer service representative of such a reputed bank baffles me completely.

I have the below requests to ICICI Bank:
1.Convert my existing Home Loan to New Home Loan rates and give me a Variance of 4% fixed for the entire tenure.
2.This conversion should be done without charging any fees.
3.I should not be asked to invest in any ICICI Prudential Plan.

I request for an early resolution to my problems.
My Home Loan Account No is:LBMUM[protected]

My Contact Details are
Hitesh K Soni
[protected] (M)
[protected]@hotmail.com

Hi,
I would like to register my compliant against ICICI bank for ditching a cash amount of Rs. 1800 from my account under ATM withdrawal (10 11/01/2010 NFS/CASH WDL/10-01-10/10:55:22/0 DR INR 1,800.00 ) . While asking the details about the withdrawal I've been told that it is withdrawan using your atm card, however while asking about the bank atm name, i was not told about.
After my threat to lodge an FIR, the call center person agreed to register my compliant.
I was told to wait for 15 days (till 27 Jan) to get an update. I didn't get any update till 29th Jan and hence i again wrote a mail on 29th seeking resolution, on 30th i'm replied with a simple text "According to the revert received from the department concerned, the transaction is a successful transaction as the same was re-presented by the acquiring bank. Hence we will be unable to reverse the transaction"
Pl advise me further action to resolve the matter.

I am having a saving bank account (salary account) with ICICI Bank. On changing the job, my salary has been credited to another account. I got a communication from ICICI Bank stating that my salary has been converted into normal saving account for which i have to maintain a minimum average balance of Rs. 10,000/-.

From that day onwards I am maintaining the minimum balance of Rs. 10,000/-

After 9 months, I came to know that they have done the debit freezed into my account. Now I have issue a cheque to my friend which is not cleared from my account. On enquiring about the status of the cheque, they informed me that my account has been freezed (only debit freeze, i.e., I can deposit the amount but cann't issue cheque to anyone).

Request to please guide, what to do in this situation.

rom subash paliwal <[protected]@gmail.com>
to [protected]@consumergrievance.com
cc external.[protected]@icicibank.com
bcc neeraj.[protected]@icicibank.com
date Sat, Jan 30, 2010 at 5:32 PM
subject To examine customer-issues and provide an unbiased resolution.
mailed-by gmail.com
Images from this sender are always displayed. Don't display from now on.
hide details 5:32 PM (4 minutes ago)
To,
- Hide quoted text -
Mr. Gopalakrishnan
The external ombudsman
ICICI Bank.

Subject:-To examine customer-issues and provide an unbiased resolution.In Subject;-Rs.50,000/-loan was issued to me on credit card on request of your executive at condition that loan can be closed any time without paying the foreclosure charges and other charges as i was not requirement of loan.Hence balanced principal amount Rs.44730/-were paid on 30May 2008.

Sir,

I brought to your notice that in begining your executives requested me many times to take loan amount Rs.2,25,000/-on credit card no.[protected] .I have remined him that i was not in requirement of loan many times.
I have told to your executives that do not phoned me for loan this matter was in the month of January 2008.But they after some time of gape they again requested me to offer loan on credit card without any documents as they want to fulfill the loan target given to them by ICICI Bank .

The time has gone and your executive again and again requested me for loan.On 12Feb.2008 your executive promised that Mr.S.C.Paliwal you can close this loan any time according to your choice without giving us foreclosure charges and any other charges but as per our requests you think for loan.
I feels their conditions were true in paying balance principal amounts because as no documents were prepared for loan again i silented for loan as i did not required.

Again on 15 Feb.2008 your executive request please take only Rs.50,000/-and you can close balance principal amount any time without foreclosure charges and any other charges.As documentations were not prepared for this loan i feel it to be true i can close loan account by paying balance principal amount any time. If any document was prepared then i will take in written that i can close loan by paying balance principal amount any time without foreclosure charges and any other charges.
Hence on 15 Feb.2008 Rs.50,000/- loan was givin to me without any written document on the condition that i can close loan loan by paying balance principal amount any time.

On 25 May.2008 i got statment in which balance principal amount were Rs.44,730/-.i discussed the matter for closing loan to Ms.Purnima ,your executive in customer care division at 2.05P.M. on 29/05/2008. She told me you can close the loan by paying balance principal amount Rs.44,730 and a request no..SR67861477 was generated for closing loan account no. [protected] .Thus i paid balance principal amount Rs.44,730/- through Cheque No.095590 of Axis Bank Ltd. Sector-5 Dwarka New Delhi-110075 of Rs.44,730/- to close loan account no.[protected] by paying balance principal amount Rs.44,730/- without paying foreclosure charges and any charges.

That cheque No.095590 of Axis Bank Ltd. Sector-5 Dwarka New Delhi-110075 of Rs.44,730/-was issued only for closing loan account no.[protected] and has been encashed by you and you had received your payment by encashing that cheque No.095590 of Rs. 44,730.00 on May 30, 2008.

Sir ,if they found Rs.44,730/-in that cheque No.095590 were not suffient amount to close the loan account no.[protected] .They should returned the cheque No.095590 of Axis Bank Ltd. Sector-5 Dwarka New Delhi-110075 of Rs.44,730/- to me by marking it was improper amount as foreclosure charges were not added but you did not returned that cheque No.095590 and encashed that cheque No.095590 of Axis Bank Ltd. Sector-5 Dwarka New Delhi-110075 of Rs.44,730/-and accepted that payment on May 30,2008. Hence i categorically say that loan acount no.[protected] has been closed properly with my request no.SR67861477 generated by your executive for closing loan acount no.[protected] .
- Show quoted text -
from External Ombudsman<external.[protected]@icicibank.com>
to subash paliwal <[protected]@gmail.com>
date Mon, Jan 25, 2010 at 4:19 PM
subject RE:'ICICICARE=[protected]' To examine customer-issues and provide an unbiased resolution
mailed-by icicibank.com
hide details Jan 25 (5 days ago)

Dear Mr Paliwal,

Due to certain technical error at our end the previous e-mail sent just few minutes back went to you. Please ignore ,as the e-mail is not meant for you .

We shall respond to your query at the earliest.

Sincerely,

S Gopalakrishnan
Office of External Ombudsman

Hello Sir,
This is Balasubramanian, working for Infosys Chennai.

I have applied for a home loan recently. and i'm hearing from bank that my name is the in the CIBIL defaulters list and my status is in written off

Back ground is..

I was using ICICI credit card in 2005. Due to some dispute (though i not opted for auto debit, they started doing auto debit and they charged for it)

so i asked for them to waive the reversal charges and i settled the rest of the amount.They have given me the settlement letter.

Now,
Its really a pain.
Kindly guide me how i can come out this issue, and proceed with home loan.

Thanks is advance.

Awating your guidaince.

Dear Sir/Madam,
I am putting this complaint against ICICI Bank Home Loan dept.

My Loan Application number - [protected]

In July 2009, I approached ICICI Bank for Home Loan (NRI Loan). I purchased an apartment in Pune and made the initial downpayments. Then I got the Registration for the property and applied for Home Loan in ICICI Bank, Shivaji Nagar Branch, Pune for NRI loan.
My loan was sanctioned for 25 L
I have submitted all the Original Documents (Agreement paper of my House) along with security cheques in the bank docket.
But ICICI Bank lost my documents and the disbursement could not happen.
Then the manager from ICICI Bank, with the help of the Builder again got a certified copy of the agreement paper. And they told me that they will file an FIR for the lost documents and on the basis of FIR and the certified copy, the Bank will start the disbursement.
But its been more than 6 months since my application with the bank for Loan...and nothing is happening, Nobody is bothered to look into it. I am being pressurized from the builder to pay the money, which they are supposed to get as per the agreement.

But ICICI Bank doesnt help in filing the FIR for the lost Documents which is their fault and not helping in disbrsement.
I am not able to approach other banks for loan as well as ICICI Bank has lost my documents already.

Regards

Charanjit Singh Saini,
Home Loan Account Number LBMUM[protected].

I am happy to know that ICICI bank has registered my complaint. I got the call from ICICI bank from number 39851823.I was informed that to contact ICICI bank customer care and to pay 1.75% fees on my outsatnding home loan amount, to reduced the interest rate from 11.50% to 9.25%. Does it makes sense to make payment to reduced the interst rates.From last 1 year year they are charging me 11.50%. So i hope i do not need to make any payment to reduce interst rate I feel the Schemes which ICICI bank gives to reduce interest to his esteem customer ,is just for investment ,or generating extra income from innocent customer.

Regards
Charanjit Singh Saini
[protected]

hello,

we want inform to ICICI BANK recovery agency.
we dont know from where and who gave our contact number to bank. and without reason they are forcing to us that" we are credit card defaulter yesterday they called us 5 times. and same topic asking to us... when u will pay credit card amount ... but we politely reply them sir" we dont know about this.. then i DC to phone call.. then again they called to our phone and again same topic asking when u will pay ICICI BANK CREDIT CARD amount even they don't know to whom they are talking and they are trying to force "unwanted" blame.
and they said" if you will no pay within 2 days we will send police @ your place..
like this they are talking.. and asking about "pooja"

First you tell me :

1. you bank people are calling without reason and Y u r trying to force unknown people.?
2. you have to solve this problem, if not then in real we will send Notice you and we will see in court.
already we have recorded your conversion in our phone.

so i hope if this unknown happen with you then how you will feel?

UNWANTED PROBLEM
we are getting calls from>

A S Associates
no. 251, 2nd floor, aparna building, 17th Cross, malleshwaram, samprge road, BANGALORE- 3
contact : ASHOK KUMAR /ragu/arun
number:[protected]
[protected]
[protected]
[protected]
Bangalore
India

Thank you

Dear Sir
Good Noon


This is regarding an Air Cell No.[protected]. The person who is having this connection did a fraud with me by stealing my cheques on the behalf of ICICI Bank I paid cheques for the bank but he withdrawn the Rs. 15000/- from my account by SELF. So, I request you to please provide me the details of the connection holder. Please let me know that what is the procedure to have it and how much time it will take to get it?? I shall be very very thankful to you.



Best Regards


Sonia Yadav
[protected]

Respected Sir,

I am Vasavi holding an ICICI Bank Credit card No: 4076 **** **** 2004.

I stopped Using this card since Dec'2008. And my last payment also in the same month. Unfortunatly, I lost job and didt paid the amount since 12months and i was informed the same when i received a call from the ICICI third party people.

And suddenly I received a call on 28/01/2010 from No : '"[protected]".
Saying that this call is from Delhi Crime Branch and the person who is speaking is DCP. He told me that i made a crime and they have a non-bailable worrent on me and they want to arrest. I was asking that person what was the crime i have done and also told them that I am from a respectable family married and a house wife Whats the crime I have done. But he didt tell me that all this is for a Credit card.

The person also tracked all the Incoming and outgoing numbers of my Reliance GSM mobile number which i was using since past 30days.

And that person also making a drama that I was over used the mobile and reading out all my outgoing calls over speaker phone.

I Again asked that person pls tell me what was the crime I have done.

Then he told me That i have to contact a advocate who put a case on me. And the details of the advocate provided as follows Name: OP SHARMA'' Cell no: [protected].

I Have Immediately contacted my Husband and we both had a Tele conversation with the given advocate.

We explained him all the details of the delay.
He told us that as the case went to legal, we have to pay a total amount of Rs. 1,71,000/-.

But, as emergency(to put the case on hold/ to stop the non-bailable worrent to ward u) I have to pay 30% or 40% amount (Rs 42,160/-) Immediately to the given account number. But, we told them that we will deposit to the bank CC a/c.

And that person also given a mail ID: [protected]@yahoo.in
Saying to send a scanned copy of the paid receipt to the above provided mail id.

We have immedietly went to bank and Deposited the amount of Rs 42,160/- @ Goregoan (east) Mumbai branch of ICICI Bank.

And also we sent Scanned copy of the receipt to the given mail ID.

After that we again went to ICICi bank @ J B Nagar. And asked for My Credit card details. They provided that i have an outstanding amount of Rs 71000/- and actual card limit is Rs 38000/-.

The Bank Staff also said that it was a fake call , thats may be not from crime branch and all is bull .

We are now contacted bank to give the final settlement letter as have have paid a huge amount.

But, Still I & My Husband getting Harassment calls from these numbers [protected] & [protected].

We are very much unhappy with ICICI Bank recovery cell and with the system what they follow.

I Think this is not the way to recover the amount, Playing unwanted games with the customers of the bank.

As, we have a very much good payback history.

Requesting the forum to help us from this calls.

Regards,
vasaui

Dear Sir,
This refers to the following details o[censored]nsecured Redeemable Bonds in Nature of Debentures.. (ICICI SAFETY BONDS - Feb 2000) which was alloted in the name of Chandrakant Chhagan Sonawane on 24/03/2000.
Certificate No. = 103686
Bondholder Number = 06908477
No. of Bonds = 2 of Face Value Rs.5000/- Each.
Distintive No. =[protected]
Redemption Date for the same was 24/03/2003, but the same has not yet been received.
Kindly do the needful.
Thanking you in anticipaltion.

Dear Sir/ Ma'am,
I an Vineet Goyal, having a saving account in your bank at Baner branch, Pune. My account no. is[protected]. My father deposited 1500rs. and 10000rs. respectively on 22nd and 27th Jan, 2010. You have deducted 165rs. as ANW charges. The guy who opened my account told me that till 50,000rs. there will be no charges and you can have N no. of transactions from outside the city but within India, because it is so called nationalised bank. So please do take correct action against those people because I think they are spoiling the image of the bank and reverse my money as soon as possible.


Vineet goyal,
[protected],
[protected]@yahoo.com

Hi,

I have a credit card from ICICI Bank. From teh last 6-7 months am unable to make the payment due to personal constraints. The collection department person Mr. Muniraju called from Bangalore Bommanahalli Department. I told him that from Feb 2010 onwards i will do regular payments. He asked for the payment on 1st and i told him i will pay on the 11th. But he started shouting at me and insulting me telling it is already overdue and what i was doing from teh last 6 months with my salary. He spoke very rudely in a loud voice and very insultingly. When i asked him to lower his tone he started shouting even louder saying that when teh payment is due i have no right to comment on this way of talking. Is this the way a bank treats its customers? Obviously i will do the payment and not keep it due forever. But this is definitely not teh way a customer is treated. ICICI bank treats its customers very cheaply.

Even before this another person called Yogesh had called me. i told him specifically not to go to my residence and harass my parents. But he did not understand what i told him and promptly landed in my house. This also amounts to torture.

I want action taken on this person Muniraju for insulting, humiliating and tortuting a customer.
Incident happened on 28-Jan-2010.

Thank you
Regards
Janaki