ICICI Bank Complaints & Reviews

Dear Sir,
I am ICICI Tax Saving Bonds -2005 BONDS holder ( Bondholder No.[protected]. I had sent all details with PAN and other forms. I requested for ECS to my ICICI babk A/C. However, I surprised although maturity date passed away ( March 11, 2010) the matured values not deposited my Bank A/C.
I therefore request you to forward my mail to ICICI BONDS investor devision and take appropiate measures to deposit in my bank A/C by ECS without any delay.

Yours Faithfully
B C Meikap

Hi,

Closing a Housing Loan with ICICI Bank has been a really bad experience. My housing loan is being taken over by Punjab National Bank. I will list down the problems I have faced -
1. I called the ICICI customer center and you asked for foreclosure letter, statement of accounts and List of Documents. They assured me that the documents sent/emailed within X amt of days. When I did not receive one of the documents I called them up and they told me that they had emailed and the mail has bounced. VERY STRANGE!
2. The manager of the Punjab National Bank went with me to ICICI Bank. He asked them to acknowledge the housing loan takeover and the property document be given to him. ICICI bank manager first told us that their housing loan mumbai server is down so she cannot check anything. Also, it's against the rules to acknowledge any letter and the document will only be handed over to me only. THIS IS A GREAT DETERRENT FOR OTHER BANKS TO TAKE-OVER LOAN FROM ICICI BANK AS THEY CANNOT BE ASSURED THAT THE THEY WILL GET THE PROPERTY DOCUMENTS.
3. Finally, I payed a Demand Draft and Cheque for the foreclosure of the loan. The branch, where I submitted these instruments, did not give me any letter of clsoure etc. Instead I just got 2 counterfoils for the submission. The cheque and DD got cleared on Mar12, but still I have been told by the ICICI call center guys that the closing of loan will take atleast a week. I am not yet sure if I have to pay any interest on that. If they do charge me then I will have to pursue this matter with concerned authorities.

I urge all the people to stay clear from ICICI Bank for Housing Loans. I have badly suffered in the past 4 years at the hands of ICICI. Can you imagine that in the past 4 year I have paid nearly 12 lakhs as interest and only 1 lakh as principal. Effective to close the loan I paid ICICI the same amount I took from 4 years back after paying nearly 13lakhs (2% foreclosure charges).

I just hope that my loan is closed without causing me anymore pain. I urge ICICI bank officials to close my loan and release my documents so that I can hand it over to the PNB who has really done me a big favour by giving me a loan without any assurance of getting property documents.

pl chang my address p s kulkarni plot no 3b shriram colony apatenagar kolhapur 416 12 maharashtra ihave two bonds of rs 50000 plchang my address bondscertificate no 95649 dated 11 march 2005 and are matured on 11 march 2010 kindly change my address send cheque early

Dear Team,

This is regarding the reversal of my credit card transaction through my credit card no.[protected], which has been debited from my account by ICICI Lombard as a premium of Protection Plus policy. It was assured by the phone banking officer that he will send the terms and condition of the policy through mail and courier within 10 working days and then after acceptance only, they will deduct the amount. But the same was not sent to me till today. I was shocked to see that you have deducted the premium without my knowledge There was mis selling of the policy by tele calling, I had said NO for this policy still the premium was debited from my account. Hence this transaction is disputed .I am sorry to say that such a prestigious bank is doing such type of telephonic frauds with his genuine customers and selling the policies by doing fraudulent transactions. If the Cash Back Dispute Department will not ready to accept my request, it is further requested kindly cancel both my credit cards and wait for the decision of honorable court and the grievance cell of RBI.As the same is not the matter of Rs 568 bugs but is matter of principles. Such type of incidents should not be repeated in the future which is tarnishing the image of such a prestigious bank.
Date of transaction : 24/02/2010 & 17/02/2010
Amount : Rs. 568 & Rs 99, respectively

Request you to kindly resolve this issue and reverse the amount in my account. Else will take the case to consumer court.


Yours Sincerely


Dr. Rajesh Singh
Address:35- Ram Kutir,
Rajeev Nagar,Narwal Bala
Jammu
Mobile :[protected]
Card no-[protected]

To,
All Concerned/RBI/Punjab National Bank/ICICI Bank Limited.

I had transferred Rs. 25000/- from my ICICI Bank A/c no.[protected]ICICI Bank, Yamuna Nagar, Haryana, IFC Code no. ICIC0000247) to PNB A/c no.[protected]Lalta Prasad Raturi), Punjab National Bank, Deal Raipur Road, Dehradun (Branch IFC Code: PUNB0469200) on 3rd March 2010. Vide payment ID is [protected].(Internet receipt is attached for your ready reference)
Regret to mention that as on today(13 March 10), above fund (Rs. 25000/-) is not transferred /credited to PNB A/c no.[protected]Lalta Prasad Raturi)
In this regard, I am regularly in touch with ICICI Bank Executives (through Customer Care)/Brach executive at Yamuna Nagar but no resolutions. Every time complaints are lodged and it is assured that action is being taken. Beneficiary Bank PNB is also not responding with a presumption that they did not receive the amount so far. Beneficiary Branch(PNB), Deal Dehradun is not at all interested to take up the matter internally(with PNB concerned branch), saying it is not their cup of tea.
Now, it is a serious issue and has become a matter of grave concern that both ICICI Bank & PNB Bank are not able to help. Even, they don't have status about the fund. Where is my money??. On transfer, there is always a destination. At least, Bank officials must know the status/route etc and a tracking system.
Sir, please help me in getting my hard earned money back.

I earnestly request you to please look into the matter and arrange to credit the money in beneficiary account at the earliest.(Transaction date: 3rd March 10)

I have profound hope, you will definitely help me in this matter and arrange to resolve the issue within minimum a time frame.

I PADAMATI KRISHNA GOUD TAKEN AN ICICI EMI CARD VIDE CARD No. [protected] IN 2008 BUT IAM USED CARD Rs. 23,175/- Dated 16.02.2009 At Sai Chakrika Furniture Shoppe At HYDERABAD. The Bank Proposed EMI Transaction Fee 149/- & Service Tax 18.42/- Then Also I am Not Crossed 24,000/- Which Was my Limit of Card. I am Utilized 23,342.42/-, But Bank Was Proposed OVERLIMIT FEE (500/-), SERVICE TAX (51.50/-), INTEREST CHARGES (199.14/-) & SERVICE TAX (20.51/-). I approach the Call Centre for the above additional charges and I am paid 1000/- vide ch. no. 205170 this was also cleared before the due date.

The Bank people was reversal the over limit Fee only and also they proposed again OVERLIMIT FEE (500/-), SERVICE TAX (51.50/-), INTEREST CHARGES (435.08/-) & SERVICE TAX (44.81/-) and also I am paid 2000/- Cheque vide ch.no. 205175 Dated 13.4.2009. It was also cleared and also I am paid 2 times 1000/- to bank executives. and so many times I am called for close my account with my actual balance i.e. (23,342 – 5,000/- =18,342/-) I got an call on 06.03.2010 at 10am for payment of balance that time also I said that peoples “ I AM READY TO PAY YOUR AMOUNT WHICH IAM DUE” They done approach again Me, Yesterday I am got an Legal Notice Vide RLAD.No.31294 Dated 06.03.2010 From their Advocate.

I am Taken So Many Loans From Them And Also Paid Promptly ( A Loan 1,65,000/ ( 5,965/-*36M) It Was Closed On 05.09.2009 with Out Bounce of Any Cheque & I am Taken An Car Loan 3,20,000/- (10,560/-*35MonthsIt was also Closed Next Month on 10.04.2010 With out Any E.C.S. Return)

i was contacted by ms Hema singh mobile no. [protected]- fo a policy called life assured she mentioned the following benefits-

i will get 20% cash back
free medical policy for the year

the same was not paid to me even after 4 months passed.
whenever i called her she replies that she has already sent a mail to the co. and i will get in week time.
now meanwhile i receive a mail from co. that we have given 15 days time to return the policy if not cleared.
i want to inform thru you i am receiving continueos calls and no reply from them on above points and time past.

now they stating it is not possible to return
i am requesting all who are going to purchase the policy must get in writing from the co. like ICICI.

I am C V HARIDAS and I have forwarded a draft No.854702 dated[protected] for Rs.20000/- drawn on State Bank of Travancore,Kozhikode (Calicut) to you for investing in the ICICI Safety Bonds (Tax savings). The application No.was A 1394697.Soon after sending the application to you, I was transferred to various places namely Ernakulam(Cochin),Kannur,Trivandrum,Bangalore etc. and could not follow up for the receipt of the relative Bonds.
I request you to kindly help me to trace and get back the relative bonds.( At the time of making the above investments I was working as Chief Manager,state Bank of Travancore,Vadakara)
Thanking you, --- C V Haridas

this is in regards to my car loan, which i had taken from ICICI Bank in the month of April 08 for the tenure of 3years,for which i have already close down the loan in the month of Januray 2010 in ICICI Bank J.B.Nagar branch which was done by miss Vaishali, that means 13 months prior to my tenure but still the very next month they again debited the emi from my a/c as if i havent closed down the loan amount on this when i gave a call to the call centre people they were absoultly clueless & they advised me to go back to the same branch,when i approached vaishali even she was taken for suprise but some how she got to know what was the problem so she told me that it was a mistake on their part so she promised me that it wont happen again & i will get my amount back in my a/c within 7 days but which never happend it took them 21 days to credit the amount in my a/c & that to after me following up with them , i had told them please credit as soon as possible cause i even had a house loan on my head so because of their mistake my house loan cheque got bounce, i would say there was no sense o[censored]rgency as inspite of telling them they took their own sweet time & they returned they money back without intreast.but the same thing has again happen this month as well that again they have credited the amount from a/c so now i seriously dont know when this thing is goining to stop. i would just say is because of them i am going through a lot of mental pressure as in regards to money & i am not able to take proprer rest as i work in shifts so it becomes very defficult for me to run behind them.pl its a request if you can get this thing to an end i will be really greatful to you.if this thing would have happend in any other country they would have to pay compensation as well but i am not at all after compensation but please get this thing to an end as early as possible,waiting for a possitive reply.thank you

To Whomsoever It May Concern,
My Current Credit Card Statement shows an unknown Transaction which is named as "Interim Chargeback Debit" of Rs.480!!!!

Re: Non receipt of original sale deed

Shri Samudranil Sarma, my son and Smt Sumana Sarma nee kar, my daughter in law were sanctioned Housing Loan vide Loan No. LBCAL[protected] by ICICI Bank as above. But it is regretted to mention here that in spite of repeated follow ups the original sale deed is not yet handed over to us even after a lapse of about 3 months of receipt of the no dues certificate from your bank vide letter no. 12491562 dt Nov.19, 2009.
You are requested to do the needful at the earliest.
Yours faithfully,

(Benimadhab Sarma)
Father& POA of Samudranil Sarma,
Flat No. 1 AR4, Greenwood Nook,
Kalitala Main Road, Kolkata 700078
Ph 24824495, M-[protected]
Email [protected]@yahoo.com

Subject: Regarding Withdrawal/Swipe off around Rs 2Lakh by certain person by getting re-issued a new ICICI Bank Credit Card by Fraud means.

This is Ajay Kumar Kushwaha I am an ICICI customer from past four years I am holding a salary account through my corporate.
One year back I have been issued a credit card (Card No: [protected]) received at my company address. Till now, I had not used this card neither online nor offline.

After a year on 9th March 2010 I got a call from Avinash Dubey ICICI credit card division (video con tower, New Delhi) saying that I have some dues (around Two Lakhs) on my credit card. I went to meet him on 10th March 2010 morning regarding this issue, I found that ICICI bank has blocked my previous card and re-issued a new card on behalf of different identity which doesn’t belong to me at different address. Seems either verification department is not working or some people from ICICI bank were also involved in this fraud.

Because all the documents which Mr. Avinash Dubey shown me had different identity like Mother’s name was changed (It seems ICICI believe that someone can change his mother name when re-applying for new card). Residential address, mobile number was also changed. How can ICICI bank re-issue a new card without verifying? Even a payment was made through cheque (ICICI can get the information through the cheque, about the person who has given a cheque to make another fraud.).

One more thing to highlight will be that before even clearing the cheque against previous balance the person was able to do cash withdraw and shopping, that cheque got bounced seems that everything was planned. Otherwise how this possible that a credit card which had a limit of Rs. 100000/- (One Lac Only) has due of Rs. 190000/- (One Lac Ninety Thousand Only). I am going to file an FIR on behalf of complaint registered against ICICI bank in Police.

When I asked about the complete statement of credit card only one page was shown to me which had only one transaction of Rs 45550/-.

Below is the information mentioned in ICICI records which were fake and not related to me

Fake address given by the person was: NEW -95,2ND Floor, RAM MANDIRWALI GALI, SHAKHARPUR, LAXMINAGAR, DELHI.

I would expect ICICI to investigate and response on following items for legal investigation purpose:

• Complete Statement (for every transaction)
• Cheque details which bounced against the due payment like:
• Cheque No.
• Bank name & branch address
• Bank account no.
• Issuing date of cheque
• Name of the person (if there on the cheque leaf)
• New customer phone no registered against this card.

Customer’s identity proof shown at the time of receiving new (duplicate) credit card.

Explain me how a card having a limit of 100000 can be overdue of 190000.
How can a bank reissue a duplicate card with all mandatory identity information been changed from the original one.

I hope as a leading brand ICICI will not let there brand name down just because of few people/vendor and resolve this issue ASAP as this is causing me mental harassment.

To add to my dismay now my ICICI saving a/c has been ceased off by ICICI and even I am unable to withdraw my existing balance of around 7000.Moreover, my balance states -183000.

This one seems to be a perfect example of Felony act from ICICI bank. Which has not only caused mental harassment and financial constraints to me, but to my entire family as well.

Apart from above I am calling ICICI bank customer care on regular basis but still I am not getting the favorable response.

I am going to fax the copy of report lodged by me in Cyber crime cell Delhi as request by ICICI against Service request no: SR[protected].

I still hope as a leading brand ICICI will do the needful ASAP.

Attached Document-

• Police Complaint to PS Mayur Vihar New Delhi
• Police Complaint to DCP Economic Offence Wing Qutub Institutional Area New Delhi


Ajay Kumar Kushwaha
Mobile No: [protected]

Sir/Madam,

Since our NGO [ Services against all sort of Crimes and Corruption ] received a complaint from a woman worker named Mrs K Syamala in Sakthi Industries Vijayawada [ Andhra Pradesh] on ICICI Bank Ltd that said bank during the year[protected] in India while ignoring RBI COMPLAINTS AND GUIDELINES fraudulently diverted more than rupees thousand crores farmers loans to industries like Credit facilities around rupees four crores to above mentioned Sakthi Industries Vijayawada for the 10.5 % interest rates , but the said interest is all of sudden raised to 19.7 % during the year 2007 on serious complaints of RBI .

In this connection the recovery goondas employed by said bank started harassment to closure of said loan after illegal declaration of said unit as NPA on inhuman threats to murder the labor union president Mr G Srinivasulu & Secretary Mrs K Syamala who attended the meetings of loan settlement as representatives of more than 250 workers most of them are women workers only [ Since the management said Sakthi Industries Vijayawada decided to lock Out factory ] . These two workers approached our NGO and went to the organization Farmers Federation of India and decided to present the facts in the High Court of AP for directions to CBI , RBI and other probing authorities for appropriate enquiries in this regards.

Hence our organization wants to know facts that

1] How said ICICI Bank Ltd diverted farmers loans rupees more than thousand crores during the year[protected] to industries like Sakthi Industries Vijayawada

2] Why the said ICICI Bank Ltd raised the interest rates 10.5% to 19.7% to said Sakthi Industries Vijayawada all of sudden during the year 2007

3] On what procedure said Sakthi Industries Vijayawada is declared as NPA unit and demanded for immediate closure of the entire loan amount .

As the Sakthi Industries & Creations Vijayawada provided employment for more than 250 workers [ most of them are women workers ] , the issue is initiated by our NGO in the interest of employees who are going to be deserted at the seizure of the unit although the RBI is very serious on bank in view of employment in SSI units and also very serious on food production since farmers loan rupees more than thousand crores is diverted to industries , above said information is requested to disclose the same in the interest of public justice . But the same is not at all provided yet to present appropriately for proper directions by the High Court of AP in this regards. The necessary correspondence is also enclosed herewith for information and necessary action .


With respectful regards


A Ramachandra Reddy
Chief Executive
Advocates & Journalists for Public Justice
16-8-908/7 New Malakpet
Hyderabad 500024, Andhra Pradesh
Phone & Fax No : 24414736
Mobile No : [protected]

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Advocates & Journalists for Public Justice
AICPL-Regd 387/2001
16-8-908/7 , New Malakpet,Hyderabad-24,Ph & Fax : 24414736,Mobile: [protected],Email:[protected]@gmail.com
Vigilance Services against Crimes & Corruption
Date : [protected]
To,

Sri Man Mohan Singh
Prime Minister of India
New Delhi

Sir,

Subject : Indian farmers are deceived and SSI units are in blackmail , thousands of farmers & workers are thrown into streets due to fraudulent , corrupt and totally bogus administration of ICICI Bank Ltd while ignoring the RBI guidelines may be viewed seriously to windup the entire business of said bank in the interest of great nation India - Regarding

Corrupt ICICI Bank authorities blackmailing to seize the SSI unit of Sakthi Industries Vijayawada where as more than 250 workers [most of them are women ] are going to loose the employments at the grave mistake of said ICICI Bank Ltd who diverted the formers loans rupees more than thousand crores on benami names to SSI units in entire India like this Sakthi Industries & Creations Vijayawada. After discussions it is decided on OTS for 36 months , but requested for 100 months shall be considered in the interest of public justice. Fraud monitoring unit of department of Banking Supervision in RBI is requested to order for appropriate inquiries for proper punishments and compensations in this regards as already viewed the same seriously in the interest of public justice.

Due to sudden raise of interest rates and also illegal NPA declarations of Sakthi Industries in the deceptive administration of said ICICI Bank Ltd as the grave fraud of diversion of agriculture loans more than rupees thousand crores to industries is pointed out in the auditing of RBI unfortunately not at all proposed any punishments in the interest of nation

Actually because of certain graft officials in ICICI Bank rupees more than thousand crores is looted while ignoring the RBI guidelines and also deliberately released on benami names against the Government policies on fraudulent sanctions like credit facilities to Sakthi Industries [ Loan A/C Number :[protected] and Sakthi Creations [ Loan A/C Number :[protected] ] in Vijayawada just nothing but industrial loans on deviating the policies of agricultural sector loans on intentionally deserted the formers is a grave offence to be viewed very seriously if not considered shall also be presented in the High Court of AP for appropriate directions to CBI and other probing authorities to look into the matter of very serious fraud to seize the entire business of said ICICI Bank in India in the interest of public justice since SSI units like above said Sakthi Industries & Creations are very badly suffered on sudden raise of interest rates and also are going to be cornered on hotplate by throwing the nearly 250 workers into streets at the only mistakes due to corruption & bribery of said ICICI Bank . Concerned police , GPF & labour authorities are also silent on bribes while ignoring the assurances of great Constitution of India.

Hence all the competent officers are liable for prosecution to get back the losses on immediate recoveries properly and to fund back to the deserved formers and also compensate & rehabilitate appropriately the SSI units like Sakthi Industries & Creations as aimed in the policies of RBI & the Governments in India.

With respectful regards


A Ramachandra Reddy
Chief Executive

Copy to Shri D Subba Rao Governor of RBI , Shri C Krishnan Chief Vigilance Officer RBI , Shri S Karuppasamy Chief General Manager in Charge Dept of Banking Supervision RBI , Mumbai , the Regional Director RBI Hyderabad , the Director CBI Government of India , the Country Head ICICI Bank , the Print & Electronic media for appropriate reaction in the interest of nation.

Hi,

I am scared about the call I got today from a person saying that he is Delhi Police inspector.
He has non-bailable arrest warrent under section 420 and 406. He hasgiven number of an advocate.

I called him,he was saying that he has an arrest warrent for not paying the credit card payment of outstanding amount 1,12,000.
But I had transaction of 20000, and 20000 balence transfer (Total 40000+).
I am in a position to pay that amount. I requested him for the settlement. then he said make the payment of 700000 immedaitley and if not paid immediately they will send poice to my home. They asked my addresses also. I am ready to pay the amount in EMIs, But I am not in position to pay that much amount. I requested my friends, they said they have their personal requirements.
Please give me you valuable suggestions and help to come out of this.

How much I can request for settlement.?

Please need your valuable suggestions.. I am very scared about that and my family members also very scared abut this.


Thanks in advance..

Venkat

He

Hi,



This is with reference to my icici credit card their was some dispute with my this card number as you have charge extra amount on my credit card and due to that I have not paid the amount, as I was ready to pay the amount and do the settlement with credit card division but bank was not ready to do it. Your executive came and told that if I deposit Rs 4500 and they will do settlement after that and give us the letter but after taking the amount of Rs 4500 he has not come and never give me the letter of settlement .



I am having my saving account number[protected] with ICICI bank which is having around 18,000 Rs and when today I called bank I came to know that credit card Dept has blocked my account and is taking out and deducting the amount as its my salary account without my permission .Request you to kindly call me and make the settlement you are not authorized to deduct the amount from my salary account without my permission if you do so I will go to consumer court and log the complaint against ICICI Bank.



I am ready to pay the amount and I will pay it myself you are requested to call me and do the settlement for my card after deducting all the excess charges and waiving off, tell me the exact amount I have to make the payment for credit card.










Awaiting for your reply



For any clarifications feel free to contact me on -[protected]/[protected]





Regards

Deepti Sabharwal

my due payment of icici bond is not received till dt

Respected sir,

I am a member of your bank and have applied for ICICI prudential life insurance policy on 30/12/2009. My policy no is 12843309,UIN*105 LO83V01 . I had informed the member of Nasik Road branch to mail the documents by post to my local address and not by courier service. They confirmed with me that they will do the same. On inquiry they later informed me that the documents were couriered and as not received from bank have been sent back to Delhi office. Inspite of requesting such negligance on part of the staff is causing lot of problem to me. The bank manager's phone is also not reachable.
The service provided by the bank is very poor and i am appalled by the negligance if the staff to customer request.its been a month i have not received any feedback from the bank. If the bank continues with such customer service they would loose multiple of their customers goodwill.
I would appreciate a prompt probe in this matter and early reply.

thanking you,

Mrs.Jyoti Borle.


Mail address:Tpe II 20/2, N.T.P.S. colony, Eklahare, Nasik Road, Maharashtra.
Phone no: [protected].

I sri bhaskar chattopdhyay & my wife mistuni chatterjee purchased icici tax savings bond amounting Rs. 30,000/-each ie. total Rs. 60.000/- we have submitted the prescribed forms received from icici bank on 9/2/10 at icici bank ,DURGAPUR branch incorporating our PAN details & opted to avail ECS facility.
out of two bonds maturity value value of one bond amounting Rs.31780/- has been transfered to our account in AXIS bank durgapur
the details of our bond are given below :-
1) mistuni chatterjee :-bond holder no[protected], certificate no 33242,distinctive no[protected]

2) bhaskar chattopadhyay :- bond holder no[protected], certificate no 33243,distinctive no[protected]

kindly deposit the matured value of the second one ( As we don't know which one has been transferred to our account as both o[censored]s have opted for ECS facility & our account no is same i.e. E OR S )

My ICICI Bank Bonds January 2005, bond holder No. is 6064183 .I have not received redemption cheque till to redemption date i. e. 11/03/2010. My present address is
RAMESH CHANDRA ,
ASSISTANT ENGINEER ,
132 KV GSS RRVPN, KHUSHKHERA
PO. BUDHI BAWAL DIST ALWAR (RAJ)

Dear Sir,

Sub:QABChgs,Dec09+ST charged without informing or prior notice

I had ICICI BANK, Savings account number :[protected] at sanathnagar branch, hyderabad. I was found surprisingly my bank statement charged with QABChgs,Dec09+ST Rs.827.00 without notice and information. I complient on the bank for their bad service. Please justify my case as earliest as possible.

Thanking You,

Regards,

Babu Rao.G
[protected].