ICICI Bank Complaints & Reviews

I have been using credit card of ICICI bank since 2005. On 16th and 17th Dec 07 I have shopped from Priknit Retials with considering additional 10% discount in the ongoing offer. I did not get additional 10 % on the purchase done. When communicated with ICICI Bank customer care, they refused for any such offer existing, then I send the scan copy of offer send by them. After 20 days they revert me with gift voucher of Rs232/-(additional 10% discount amount) which is not valid with any existing scheme or discount. More over this gift voucher was sent by Priknit not from ICICI bank. This is just the fool they are making to the customer. I have again revert against this but did not get satisfactory reply from their side. Can you help me out for the fraud done by them.

Regards,

Dear Sir,

My card number is [protected], and my contact number is [protected].
One more thing i had given one cheque to one of my relative before 3-4 days of rs 20000 and that is been bounced and charges are been debited to me, please tell me what is my mistake in this bounce of cheque, and charges are 336 rs????????????? really i am not able to under stand what is going on i am really in situtation about to belive on banks or not, some one can do any thing with my money without my knodledge, then why should i keep money in any banks????????? when banker has such an authority.
Regards
GAjarj Soni


-----Reply Separator-------
Dear Customer.

We are unable to trace out your credit card number with given details.

Hence kindly provide us your complete 16-digit credit card number to assist you.

For faster resolution of your query, please update us your contact numbers along with the preferred time of contact.

Sincerely

Nagarjuna
Account Manager
ICICI Bank Limited

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records online. To do this, log on to credit card Internet Banking, click 'Change of Address' under service request or download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

Safe Tip: Remember your passwords and do not tell anyone else, be it your close relative, trusted friend or even your banker.





-----Original Message-----
From: B[protected]@infinity.icicibank.co.in (B[protected]@infinity.icicibank.co.in)
Date: Friday, April 25, 2008 08:26 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Credit Card

Branch Id : 0005 Account Id :[protected]
Dear Sir/Madam,

I will very firstlly tell you that i am very much happy with icici bank services, this is the only reason that i was unable to close my relation with icici, but there are some issues created by icici bank executives as below, due to this i am very much unhappy.

I Have received a letter from bank regarding my cr-card diduction from my company savings account, this is to inform you that i had already maid all the payments against my cr-card and there is no dues towards my cr-card, which also been confirmed from your executive, for which i also have a phone recording, then too i was harressed & mentally torchured from ICICI bank for the same reason, inspite of explaning many time that ICICI bank had made a mistake in my dec 2006 statement they have charged me access amount in same month, but now i think i will have to go legally for the same case as icici bank has blocked my money which is my salary account, this is like untrustng any bank, any bank can do this to any one there are many other way to exploit the situation, i can also send letter regarding the same to rbi bank, i can also put matter in bloggers site, can send a notice of fraud to icici bank, i can put a public notice in economic times, but all this is time consuming, b!
est is that i will request you to please go through my cr-card account statement and then decide what is to be done either i confirm you that i will do all above said, no matter what ever expenditure are affected to my pocket.
For above confirmation i will give you a web site were i am putting the above letter.
http://www.consumercomplaints.in/complaints/icici-bank-credit-card-c25807.html
Thank you
Gajraj Soni





-----Reply Separator-------Dear Customer.

We are unable to trace out your credit card number with given details.

Hence kindly provide us your complete 16-digit credit card number to assist you.

For faster resolution of your query, please update us your contact numbers along with the preferred time of contact.

Sincerely

Nagarjuna
Account Manager
ICICI Bank Limited

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records online. To do this, log on to credit card Internet Banking, click 'Change of Address' under service request or download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

Safe Tip: Remember your passwords and do not tell anyone else, be it your close relative, trusted friend or even your banker.





-----Original Message-----
From: B[protected]@infinity.icicibank.co.in (B[protected]@infinity.icicibank.co.in)
Date: Friday, April 25, 2008 08:26 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Credit Card

Branch Id : 0005 Account Id :[protected]
Dear Sir/Madam,

I will very firstlly tell you that i am very much happy with icici bank services, this is the only reason that i was unable to close my relation with icici, but there are some issues created by icici bank executives as below, due to this i am very much unhappy.

I Have received a letter from bank regarding my cr-card diduction from my company savings account, this is to inform you that i had already maid all the payments against my cr-card and there is no dues towards my cr-card, which also been confirmed from your executive, for which i also have a phone recording, then too i was harressed & mentally torchured from ICICI bank for the same reason, inspite of explaning many time that ICICI bank had made a mistake in my dec 2006 statement they have charged me access amount in same month, but now i think i will have to go legally for the same case as icici bank has blocked my money which is my salary account, this is like untrustng any bank, any bank can do this to any one there are many other way to exploit the situation, i can also send letter regarding the same to rbi bank, i can also put matter in bloggers site, can send a notice of fraud to icici bank, i can put a public notice in economic times, but all this is time consuming, b!
est is that i will request you to please go through my cr-card account statement and then decide what is to be done either i confirm you that i will do all above said, no matter what ever expenditure are affected to my pocket.
For above confirmation i will give you a web site were i am putting the above letter.
http://www.consumercomplaints.in/complaints/icici-bank-credit-card-c25807.html
Thank you
Gajraj Soni

I am holding an credit card of ICICI bank. Today I have received phone call from offer center chennai. He told me regarding up-gradation in my credit card. I was traveling and I was trying to understand what he was trying to convey. He was so speaking very fast and voice was cutting in-between. So I could not understand. He tried to make me understand 3-4 times. At the end I could understand that he will upgrade my credit card limit and I will require to have policy of ICICI Lombard company. I said that I am not interested. He told that on the basis of your partial recording of OKAY. He will activate this on my card.

I have received phone call from[protected]

Dear sir
We have applied for ATM card in June 2008 and message has been sent to us that ATM has been dispatched vide IT courier service AWB- [protected] but till the date we have not got the same. Again we have applied in September –08 and u have dispatched the ATM card vide SR NO[protected] on 23/9/08 and we have not get the same. U told me how many times we have to apply for issuing of ATM card. I[censored] are not able to solve my problem then u are requested to provide me contact detail o[censored] higher authority for contacting him. Because if we applied for ATM the same will be sanded to Branch office or vide courier whose service is not available here. Why the same mistake is going on.My contact no-[protected]

Thanking u.

Sir,
Misusage of ICICI Bank's Card.
I have Card No.[protected]
Name Jatin Joshi, Ahmedabad, Gujarat, INDIA
Complain No. 90068402

transaction done Rs.25000 + 4500 + 4500 + 7000 + 10000 + 20000

I got message on mobile after i contact to ashiwini shinoy
i send fax message

My wife as using a credit card from ICICI bank and there as a fraud happened on the card i logged the complaint immediately to the bank and blocked the card. And then I did all the formalities of the bank which were required as to courier them with fraud details and fax them. But i got no revert except 5, 6 transaction details as to there were around 35 to 40 transaction and in those also bank reverted the lowest amount revert which were only 200 or 300.
And I contacted bank manyt times but no revert from bank as I called many times the bank but the people sitting over there at telephone disconnects the phone or transfer me here and there But Iam not at all happy with the kind of answer reverts or the procedure.
I have made all the payments of my expenditure of around 30000 Rs I made payment of around 31500 Rs and i will not make any more payment as I did not did the transactions.
And Iam going through bad mental condations some times I have to take madicines. And cannot sleep.
So please take care of the matter and revert me as soon as possible.
I want a compensation for what I have been through despite being a loyal customer to them as previously I have madee 30000 or 40000 Rs per month what ever was due on me but I am not responsible for those which I havent made.

Thanks and Regards
Mohit Beniwal
Phone No. [protected]
Address :
House No. 234
Sector 9 Gurgaon
Haryan 122001

dear,
sir,
i am paid my minimum amount rs 7772 pass on 30/07/09 its statment fax all redy done and meagha madaum note them name, my credit card no on [protected] but customer care pikup purason mr ajinya his rireing any other pourson credit card numer then aso toled me its senier purson its mistke and promese me its correction within two days but not yet problem solved,
please take atction immeditally.

regard

sanjay tayshete

Dear Saurabh,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

i am meiappan, living in chennai only.i recieved one call from one guy on 26.11.2010 and the number is landline[protected].He said you recieved credit card you have to pay 24000 rupeesfor your transactions .But up to now i didnt have any credit card from ICICI bank.i think some body is missusing the credit card through my name. This is my complaint.Take immediate action and give me your reply to me.

Thanks & regards

RM.Meiappan
[protected]

Dear sir.,

Subject : icici bank Non- issued Credit card fraud, I am bringing to notice an ICICI Bank Credit Card fraud

This is R. Gopal Samy S/o A.Rangasamy from Gurgaon, working in Ranbaxy Laboratories Ltd, Gurgaon.

I remember that I have applied for a credit card in ICICI Bank in Oct/2006. But I have not received any further communication thereafter till date. I thought my application was rejected.

But last month I have received a letter dated on 14 – Oct – 2011(Ref. No –[protected] & shocked to see that it was stating, I have used a credit card and due was pending for a amount of Rs.130, 741.09

I immediately I contact the Credit card section of ICICI bank, Sector – 8, Rohini, New Delhi - 110085 for verification.

I got the credit card application form, salary slip & PAN card photocopy. When we verified I came across following discrepancy reflecting clearly some fraud thing happened.

1) Photography was not at all there

2) Mother name is not matching

3) Present & Permanent address mismatch

4) I’m not having any four wheelers – but mentioned as I owned.

5) Contact number is unknown

6) My Signature is fraud and shown lots of variation with each other in the form which is not acceptable

7) More over the dates are mismatch with the application form (02/11/2006) and supporting documents (04/10/2006)

8) No statement or any communication received from bank till date

Please look into this matter seriously, since I was very much disappointed regarding.

Based on your reply, I have to proceed further., Looking forward towards your immediate guidance

Please help me to come out of this distress.

Note: I hereby attached the application form & supporting documents – letter received from icici credit card section bank for your reference.

Thanks and Regards

R.Gopal Samy

Mobile No: [protected], Email: gopal.[protected]@ranbaxy.com

Dear Rajesh,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Hi Sir/ Madam,
My self Sameer Kapoor from Amritsar (PUNJAB) & I have an account in your Bank a/c no.[protected]. There is one transaction made by Bank.
Transaction is as follow, 16/04/2010----QABChgs, jan-mar10+ST90----- DR -----INR 960.00
Could you please tell me what kind of transaction is this & why you don't inform me before make these kind of transactions. Please reply as soon as possible or I stop my account in your bank. Thanks. Sameer Kapoor.

Hi Sirmadam,

This is Gurpreet singh with acc. no[protected]. Currentely i am facing problem that can't withdraw money from my account and as guided by ICICI customer care there will be need to be submitted Add proof with one application which i have already sumitted to bank (ICICI mall road Novalty chownk) on Monday but still not able to transect ammount from my account as acoording to customer care 3 working days issue will be solved and today is fifth day. So pls look into this issue and resolve.

Regards
Gurpreet singh

sir this is to bring under you kind notice that my salary account[protected] is freezed withaut any intimation or any correspondence this is simply big harrasement and threat on my that i, m not able to withdraw any amount from my salary account when i contacted miss nidhi at credit card department then i came to know that its freezed because my brother used some credit card and details like mother and father name is matched, she gave me the no of mrAnil arora manager mobile no [protected] at chandigarh he simply threat me that amount will be deducted and if i contacted him before then he could give me some waver on late fees and unnesessary charges laid by bank, his attitude is is threatneing and not even listening the problem i, m facing, it is requested kindly favour me in this issue otherwise i, m gonna file case in consumer court and i will be not hassitating in filing complaint to RBI regarding this freezing account without any intimation,

regards
amit yadav

Dear Aman,

My name is Varinder Kaur. I am residing at London and I have two accounts in your Branch.
Account no[protected] customer ID[protected]
Account no[protected] [protected] NRO

It has come to my attention that some fraudulent activity has been taken place in my NRO account. I would like to have the full statement of my account at earliest convenience. My phone number in uk is[protected]

Dear Concern

I am a NRE-NRO Account holder of your bank in mall road Amritsar branch having a/c no[protected].(IFSC Code-ICIC0000066) I Have made all the formalities regarding the account opening in the starting of the month Sep-2015 but till now i have not received my debit card pin passwords. Moreover my mandate account holder (NRO) in the name of Tejinder mohan singh have not received anything till now and when he called ms. chaman in your branch who was the main concerned person while opening an account she does not entertained him properly all the times and spoke rudely once as well. I really did not expected this kind of services from your side and i want everything to be resolved ASAP.

Waiting for your reply.
Email- kanav.[protected]@gmail.com

Dear Anita,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Reminder
Status of Money Multiplier Bond-1998-MMB-THREE

Bondholder No 4546-427
Certificate No.4344
Distinctive No[protected]

I am steal reply your waiting.

Ajai Kumar Sharma,
L-215, shastri nagar,
Meerut. U.P.
email: [protected]@yahoo.com

Should I hope to get a revert from ICICI

Ajai Sharma

Status of Money Multiplier Bond.. Option : II
I, Rashmikant K.Shah a father of JAINISHA R.SHAH., would like to know a status of, the above subject., for which i mentioined a details for the same...
Name of Bond Holder : JAINISHA R, SHAH - Mother : Heena R.Shah
Bond Holder No: 4067-129 Certificate No: 30541
No.of Bond :1 [ One ] Dinstinctive No :[protected]
Redemption Date was : 17.12.2003 Amt : Rs:8000.00

Address : JAINISHA R.SHAH C/o Rashmikant K.Shah
Plot No: 75, Flat # 301, Jawahar Nagar,
Main Road, Varsha Apartment, Goregaon (West)
MUMBAI : 400062

Pl. let me know the status., as i was totally forget about this holdings., also give me your feed back on
my email ID : [protected]@yahoo.co.in

Thanks., Awaiting for your rply...
Regards.. R.K.Shah

Status of Money Multiplier Bond-1998-MMB- III

Bondholder No. 2600 - 163
Certificate No. 56810
Distinctive No.[protected]
Name(s) of Bondholders: Geetika Bhatia & Sunil Bhatia
The orignal; bond is lying with me. Kindly convey the status.

email: [protected]@yahoo.com

I am having an ICICI money multiplier bond series RDBDDB99. Redumption date of the same is Dec.27, 2025. But the company sent an intimation for closure of the bond. I Was issued the bond on Dec.21, 1999. I wish to know the redemption price of the same as on Today.

Kindly revert ASAP.
Bondholder No. 0034 - 243
Mobile: [protected]

Sub: Change of address

I G.Shyam Mukherjee having an ICICI multiplier bonds.I recently got moved to different address.I provide the details of the bonds purchased.Kindly provide me the status and details of the bond to the new address mentioned below.

No of Bond: 1
Bondholder No.: 2561-461
Distinctive No.: 210543
Certificate No.: 74067

No of Bond: 1
Bondholder No.: 2561-461
Distinctive No.: 210542
Certificate No.: 74066

No of Bond: 1
Bondholder No.: 2561-461
Distinctive No.: 210541
Certificate No.: 74065

No of Bond: 1
Bondholder No.: 2561-461
Distinctive No.: 210544
Certificate No.: 74068

Current Address:
G.Shyam Mukherjee,
Hig-2, Block-3, Flat-3,
Baghlingampally,
Hyderbad-500044,
A.P.
India.
Mobile No.: [protected]

Dear Sir,

I had purchased MOney MUltiplier Bond -898-MMB-Three

Face Value- 1, 00, 000
Certificate No.- 16724 & 16725
No. Of Bonds-TWO
Distinctive No- - 23797 & 23798.

I had changed my residential address, please advise me t, how to change the address & the status of Bonds as on date.

SVR SARMA
House-No-02, Ground Floor,
2nd Cross Extension, Netaji Nagar,
KARAIKAL-609602 ( UT)

Non-Receipt of Payment

Bond Holder No. 2538-545
Option - III
Certificate No. 40655
Distinctive No.[protected]

Payment in respect of this Bond, which was issued in 22nd January 1998 and matures on 21.01.2009 is yet to be received by me. Please advise the position and remit the proceeds on my following address:

Somajit Deb
J-34, Shriram Sadhana Appartment,
M.S.Ramaiah Road, Gokula,
Bangalore - 560054
Karnataka

Poturaju Sambaiah
kakumanivari Street 3rd Line,
Donka Road, Guntur - 1
Cell : [protected].
Sir,
I have multiplier bond 1098 MMB three. I Was issued the bond on Dec. 1st, 1998. I wish to know the redemption price of the same as on Today. Kindly provide me the status and details of the bond to my address or mail mentioned below.

[protected]@gmail.com,

Poturaju Sambaiah
kakumanivari Street 3rd Line,
Donka Road, Guntur - 1
Cell : [protected].
Sir,
I have multiplier bond 1098 MMB three. I Was issued the bond on Dec. 1st, 1998. I wish to know the redemption price of the same as on Today. Kindly provide me the status and details of the bond to my address or mail mentioned below.

[protected]@gmail.com,

Bond Holder No. 6174-433
Certificate No. 3823
Distinctive No.[protected]

Status in respect of this Bond, which was issued on 25.08.1999 and
matures on 25.07.2018
Please advise the position at following address:

Sahajbir Singh Sidhu
C/o H S Sidhu
D-36, Railway Colony, College Lane, New Delhi-110001
Ph No-[protected]

Samir Mazumder
ICICI ONLY VIMAL VAATSALYA BONDS
Money Multiplier Bond-Private Placement Series/BPN/99/1
Distinctive No (s).[protected] Bond Holder.0000001 Certificate No-25195

Status in respect of this bond which was issued on[protected] and Redemption date[protected]
Please advise the position at following address.
Samir Mazumder([protected]@gmail.com)
Nagabangla Road, ward No-4
P.O+Dist-Golaghat
Pin-785621, Assam

Dilip Sarkar
ICICI ONLY VIMAL VAATSALYA BONDS
Money Multiplier Bond-Private Placement Series/BPN/99/1
Distinctive No (s).[protected] Bond Holder.0000001 Certificate No-15018
Distinctive No (s).[protected] Bond Holder.0000001 Certificate No-15019
Distinctive No (s).[protected] Bond Holder.0000001 Certificate No-15017
Status in respect of this bond which was issued on[protected] and Redemption date[protected]
Please advise the position at following address.
Dilip Sarkar ([protected]@gmail.com)
P.O+Dist-Coochbehar
Pin-736101

How to redeem ICICI ONLY VIMAL VAATSALYA BONDS.

Subrata Dutta

ICICI ONLY VIMAL VAATSALYA BONDS
Money Multiplier Bond-Private Placement Series R/BPN/99/1

Distinctive No (s).[protected] Bond Holder No.0000001 Certificate No-17726
Distinctive No (s).[protected] Bond Holder No.0000001 Certificate No-17727

Status in respect of this bond which was issued on[protected] and Redemption date[protected].
Please advise the position at following address.

Subrata Dutta
Qr No. 5/81-B, CPT.
P.O-Haldia Township
Dist- Purba Midnapur
Pin-721607
(E-Mail-subratahaldia.[protected]@gmail.com)

No replies, still waiting
Pl call.
Subrata dutta
Haldia township
Ph no [protected]

i am raghavendra from ex-icici bank sales executive in karnataka state manipal cluster kundapur branch branch code 1076. my employe code c33609.
november month end of the contract base.working join the starting from nov 2008 to nov 2009. p.f not available sir, pl

ICICI Bank Ltd — NOT RECEIVE ANY PF DETAILS

Dear Sir/ Madam,


I am Atul Kumar My PF No. is MH/18796/815028. I have sentdetail through corrier on 30/04/2010.
but till now i have,nt receive any information about that.kindly check the status and reply me the detail ASAP.



Thanks.
Atul Kumar
New Delhi.
[protected]

Hi Atul.

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

i had worked with ICICI Bank, Videocon Tower, 11th Floor, Block E-1, Jhandewalan Extn., New Delhi-110055 on off-rolls from 05th Oct 2007 to 31st march 2009 as an sales co ordinator(Credit Card Division udaipur(raj.)i had submitted my form for provident fund in the month of june2009 and send it to pilot commercial services in attention to Sachin Kolkata as i was under the payroll of PILOT COMMERCIAL SERVICES. i have not received any details about my pf and tried to retrieve it through ICICI bank, but till now nothing has been done yet.kindly check and do the needful.

i had worked with ICICI corporate payment solution group under PILOT COMMERCIAL SERVICE kolkata from july 2008 to july 2010 as a sales executive code gh-03( HP drivetrack card divison )at guwahati.i had submitted form for provident fund in the month of sep 2010.i have not received any details about my PF.still now nothing has been done yet kindly check and do the needfull

We are apolising for late reply.
All the PF related issue from Pilot Commercial Services, Kolkata has been already resolved. If anyone have further issue kindly email us at [protected]@pilotcommercial.com

Thanks & Regards
Sachin Jha
Pilot Commercial Services

Dear Sir,

i had worked with ICICI corporate payment solution group under PILOT COMMERCIAL SERVICE in Kolkata, as a sales executive code DME NO –D-07231.

( HP drivetrack card divison )at Kolkata.

For This Reason, till now nothing has been done,
kindly check and do the needful.

i had worked with ICICI Bank, Videocon Tower, 11th Floor, Block E-1, Jhandewalan Extn., New Delhi-110055 as backend Executive in merchant services from 2008 to 2011.I had submitted my form for provident fund in the month of jan 2014 and send it to pilot commercial services in attention to biman Kolkata as i was under the payroll of PILOT COMMERCIAL SERVICES. i have not received any details about my pf and tried to retrieve it through ICICI bank, but till now nothing has been done yet.kindly check and do the needful as i have already marked RTI today for the said case.


PF NO-WB /46317/ 9075

BHAWNA SHARMA

Dear Viswas,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Hemant,

We apologise for the inconvenience caused to you.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Ashok,

We're sorry to know how you feel.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Am not sure i[censored] were in continous touch with the ICICI Bank customer care or not over emails. Customer care service over the ph. is like bull and they know nothing and of no help at all. This is you who has to pay all the fraud transactions so you have to take appropriate steps. Mark email to the customer care services mentioning how the fraud being delt on ur card and ask for re-registring the complaint.At the sametime mark that copy of email to all their grevience email addresses and copy of the same to the Banking Ombudsman.Get FIR copy ready and scaned copy sent in advance.Keep regular followups with the bank. Such frauds are very common on ICICI cards as they never gurantee security and non-disclosure of customer's informations. Keep everything documented along with the names, designations & ph. numbers of the Bank professionals you intract with. If you are resident of Delhi can visit head office of ICICI Bank at Videocon towers. No need to worry about the recovery agents. Get another complaint registerd with Police that you have life threat from Bank's recovery agencies who cannot abuse or any how force you to pay money as per the law by High Court. This is the miss at the bank's end and they have to get this resolved with you. Going into media is the option always availbale to you as the last resort.

Dear Vishal,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Sir,
On 06/09/2014 a person from mobile number +91 [protected] and +91 [protected], said he is calling from ICICI bank saying that my ICICI card lapse rewards point will be replaced with gift and I will get credit limit increase up to Rs. 66000/- He also said that gift send by you will be adjusted against my lapse reward points. which is already lapsed 1 year before . He had all my card detail's and also he asked some card details from me . After that he just asked for my 3 digit code, which I was not agreed to tell him . But he told me that it is required for OTP which he used for only adjustment against lapse rewards point . Immediately after that my card debited the amount &one SMS has came on my cell " Tranx of INR Rs.7750/- using credit Card 4XXX3002 is made at amshopping -TPSL on 06-Sep-14" which was a fraud transaction
I request you to please revert the transaction and stop the dispatching the gift which i am not got till date, I have not done any shopping transaction with you but shown monthly statement received recently. Please take immediate action of my complaint. My email ID is [protected]@gmail.com & mobile no. Is [protected]

Dear Rajdeep,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

The Bank will charge any aount if it is mentioned in the Sanction Letter. It is absurd, Unless RBI come down heavily with Cap on such Charges, the fleecing charges will continue. It seems that the RBI is presumed to be the sleeping tiger.

Krishnan, Chennai

Dear Dechamma,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Balakrishna,

We apologise for the inconvenience.

Please email us your contact info and bank account number at [protected]@icicibank.com (Subject line: UID 186477). We'll be glad to assist you.

Regards,
ICICI Customer Service Team.

Dear Balakrishna,
ur 110% right i'm customer of this bank since 9 yrs but way of dealing of this bank changed for last 4 yrs in banks there excs doesnt no how to talk i had very bad exp 2 yes b4 in govind nagar branch kanpur, one of lady with thick glasses; i think she was branch manager very badly behaved with me. i would ve slapped but she was lady so i ve only scolded.
and now a days im facing same problem iwant internet banking and same way every where i routed to 24 hr automated call centre and again so many confusing response i ve waisted lot of money on phone in no of trials. now i ve decided to change my bank this is the last solution.

Dear Raj,

We apologise for the inconvenience caused to you.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

hi,

i had posted the above complaint, the customer service team contacted me and were able to understand and resolve the issue which no other person from the bank(of the level of branch manager) could provide a solution. I sincerely thank the customer service team for the effort they put in which brought back my faith in the system of icici bank.

Keep up the good work.

Thanking you,

Raj rout.

Hi,

Evan i got the same problem and am not getting the solution yet. My account number[protected] has been blocked from online transaction and on contacting the bank no solution is being provided.

Dear Roshan,

We apologise for the inconvenience caused to you.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

What is the process of extend the limit I want to extend my credit card limit from 10, 000 to 20, 000, my card validity is 04/2011


From :
Sudhir Khanna
email id :[protected]@yahoo.co.in
Phone No.[protected]

sambireddy
email id : [protected]@gmail.com

I want to cancel all my credit cards and add-on cards, and want to keep only one card in personal.

REQUEST FOR RESTORATION OF ICICI VISA CREDIT CARD MY CARD NO :- [protected]

THANKS & REGARDS
JETHO PANJABI
[protected]

I had applied for a icici coral credit card around 2-3 months back and bank executive has already collected all the kyc or mandatory docs but after that there was no response from bank and i have written so many email to the bank site but still no response and i am fedup with such kind ot ignorance service .kindly look in to the matter as earliest withoit any further delay.
My application number is[protected].

Regards
Manish kedia
[protected]
Bangalore

Dear Vijayender,

We'll contact you and work to address your concerns at the earliest.

Regards,
ICICI Customer Service Team.

Dear Renuka,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

this bank is worst bank ever seen in my life al my families account are in their bank only bt thy dint gave me education loan...wat d hell u think o[censored]rself huh very clever ah? god is watching... im tlakina bt tiruppur branch .

Dear Vijay,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Aswin,

We're sorry to know about your experience.

Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 186562). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Suresh,

We're sorry to hear about your experience.

Please write to us with your contact details and loan account number at [protected]@icicibank.com (Subject line: UID 185391). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.