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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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ICICI Bank reviews & complaints page 117

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G
Gaurav Chandan
from Powai, Maharashtra
May 24, 2022
Resolved
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600 rs debited in the form of ecs gst I please help me how can I got my money bank customer care not helping me
Jun 24, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a061kb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    H
    heena.sharma
    May 24, 2022
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    EPFO KYC still not approved

    I submitted KYC for my EPFO account to update my bank details on 10th May, 2022 but it is still not approved. Please help....
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    C
    CA Shubham Tiwari
    May 23, 2022
    Resolved
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    Resolved

    Address: Bhopal

    I have purchased Ipad 9th generation in the month of Jan22, cashback offered was 3000 which has be credited within 90 days but till now I have no received the the. Kindly look into the matter.

    Regards
    CA Shubham Tiwari
    Jun 28, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2022
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a061ll) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      N
      Naitik Yadav
      May 23, 2022
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      Sie-ON 18 MAY icici recruiter was called me and take 500 rs For the test and sequrity Amount Of money. I was paid the amount By Phone pay...
      Info Given below.

      Union Bank of India
      Account holder name - naukri.com
      Account Number- [protected]
      IFSC code- UBIN0541214

      The fraud Hr Recruiter phone no- [protected], [protected]

      Please if Possible so back to my money thanku sir..
      ICICI Bank customer support has been notified about the posted complaint.
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        N
        Nagesh Tembhurnikar
        May 23, 2022
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        Dear Sir,
        I, Nagesh Tembhurnikar, have my PF account[protected].
        I have newly seeded the ICICI bank account in KYC section.

        I have made this request on 12/05/2022. But It is still showing KYC pending approval.
        I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

        Could you please do the needful to the concerned department to complete this KYC pending.
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 24, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        May 25, 2022
        Updated by Nagesh Tembhurnikar
        Hi,

        No one has contacted me yet from ICICI bank.
        I am adding the contact details here
        M.No.: [protected]
        Email : [protected]@gmail.com
        Hi,

        No one has contacted me yet from ICICI bank.
        I am adding the contact details here
        M.No.: [protected]
        Email : [protected]@gmail.com
        I have updated my ICICI banking account on the PF portal on 29th of Sept 2022 and its still on Verification in Process. Why dont the ICICI verification dept change the status to Approved so I can start using as I am in need now.
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          W
          Wait&Watch
          May 23, 2022
          Resolved
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          Resolved

          I had a loan with Icici bank for my commercial vehicle Maruti Wagonr HR38V4695 and Loan Account Number [protected] which is already closed. Now i am requesting to get NOC on my communication address i.e. H no: 380, Street No: 4, Shyam Colony-Sehatpur Faridabad, HR 121003. Please issue my NOC.

          customer.[protected]@icicibank.com
          Loan Number: [protected]
          Name: Himanshu Rai
          Vehicle Number: HR38V4695
          Mobile: [protected]
          Email: rohitsingh.[protected]@gmail.com

          Thanks
          Himanshu Rai
          Jun 23, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Pramod Dugar
            May 23, 2022
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            ICICI Bank — icici only vimal vaatsalya bonds redeemable

            LAXMI PAT GIRIA
            May 23, 2022

            I have been issued one icici only vimal vaatsalya bond money multiplier
            Bond-private placement series r/bpn/99/1 face value of which rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 8711,
            Assam sales corporation - agent : reliance industries limited (Textile division). No. Of bond - one and distinctive no.[8711]. As mentioned in the bond that all communications should send to icici infotech services limited, unit : icici only vimal vaatsalya bonds, maratha mandir annex. Blut i am not getting any e-mail address from the bond or your site.

            Now what i have to do and how redeem the bond at an early date.

            Request to recover my hard earned money.

            Thanking you.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zz7) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Saurabh.banerjee
              from Pune, Maharashtra
              May 23, 2022
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              My account (icici bank account) was charged multiple times for insufficient fund on the same day
              1. ECS / NACH Return as per the website should be Rs500/-, i was charged Rs590/-, no mention of extra gst
              2. I have been charged multiple times (ECS/NACH Return) on the same day, this is not as per the RBI guidelines.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzc) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                JavedSha
                from Walajapet, Tamil Nadu
                May 23, 2022
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                Hello there,

                I need a clarification against my Credit card. When I applied for credit card from ICICI bank. They clearly mentioned the teams. This card has 'No joining fees' and 'Annual fees'. With the credit limit of Rs.3 Lakh.

                Now, recently(22/05/2022) I have received my credit card statement. In that statement it has included Rs.500+GST(Rs.90) total Rs.590 as a joining fee.

                What is happening here...? I have already made a complaint against my Credit card limit. Still no reply from anyone. I haven't received my credit limit as Rs.3L. Now I'm getting joining fee for no joining fee credit card from ICICI Bank.

                What is really happening.! Is that ICICI Bank doing this kind of scam to everyone. getting people into Trap. Getting money from innocent people in Fraudulent way.

                I need a Clarification from your side. I Need a Solution for this problem.

                I have shared my statement Screenshot for your reference. Kindly have a look.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 23, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zyx) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                May 28, 2022
                Updated by JavedSha
                Kindly Double Check the Email: [protected]@icicibank.com

                Email not sending to this email ID.
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                  P
                  Pooja Rai7
                  from Pune, Maharashtra
                  May 23, 2022
                  Resolved
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                  Resolved

                  My name is Pooja Rai, i updated my bank account number on UAN portal for verification on 10th May 22 and it is still in pending statud.i spoke to customer care several times but got different answers all the time.I wrote an email too but they refused to help via chat stating it is confidential .I am not asking you to share any confidential information, i am just reminding you to complete the verification process.
                  Jun 26, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 23, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzt) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  HI Pooja,

                  Was this issue resolved for you, i have the same issue and not sure where to go or whom to ask

                  Ajit
                  Pooja Rai7's [Complaint's author] reply, May 28, 2022
                  Same problem with me.No resolution as of now.
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                    R
                    RiyaSingh23
                    from Meerut, Uttar Pradesh
                    May 22, 2022
                    Resolved
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                    Resolved

                    Hi team

                    I have 2 bonds in ICICI in money multipler bonds category and their Redemption date is coming 27/may/22.
                    I want to know what could be the next step from your side to receive the money or how will I get the money because no bank account linked with that bonds. I have mailed 4-5 times to investor's relations as well as goi bonds also but no response from there side

                    Bond holder number:-2023357, 2023047

                    Please respond as soon as possible it will be very needful because your services already making customers demotivated by our behaviour as no response from your side
                    Jun 23, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 23, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0602m) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Ruchi in China
                      May 22, 2022
                      Resolved
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                      Resolved

                      My name is Ruchi Baletia. Few days ago, after a transaction, my user id and debit card was suddenly blocked. I need to use my bank account for various purposes everyday including stock trading sometimes. This sudden blocking of my card is causing me monetary loss.

                      I received an email asking me to call the customer care number [protected] to get it unblocked but the number is not connecting (out of service) . I tried with some other phones too and had the same problem. I tried other customer service numbers too and they all disconnect within seconds

                      I have been ICICI bank customer for almost 10 years. But I have never received a good response or resolution regarding any issues. Mostly I have been ignored. I am even afraid to do any transations using the bank anymore. It feels like the bank does not want me to use my own money and hence blocking the card is a good way of not letting me use my money. Horrible service.
                      Jun 25, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      May 22, 2022
                      Updated by Ruchi in China
                      Please reply
                      Verified Support
                      May 23, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06030) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        prasad bhuyan
                        May 22, 2022
                        Resolved
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                        Resolved

                        I can't understand what is the ICICI banks issue. I see so many of these charges applied on my bank account without information from bank. This seems to be a scam run by ICICI on their loyal customers of so many years. prasad.[protected]@gmail.com if the bank would ever try to resolve it
                        Jun 22, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yqs) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Hey ..the same happened with me as well. ICICI Bank charged me for insufficient fund 9 times on the same day (multiple instances). ICICI Bank is cheating & looting their customers this way.
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                          A
                          Ajaytkk6
                          from Srinagar, Jammu and Kashmir
                          May 22, 2022
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                          Address: HNO.2 LANE NO.6, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU

                          My refund amount transfer SMVDSB through icici bank 10/05/2022 my card no. 7122 Ecom payment but till time my account not showing this transaction. So ICICI Bank provide me ARN No. 8521522213021871396884 Tracking payment but nobody any result.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yga) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            pramou
                            May 22, 2022
                            Resolved
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                            Resolved

                            EPFO bank KYC verification pending

                            I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

                            I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
                            My UAN no.[protected]...
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                            9 found this helpful
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                            R
                            Rsmslve
                            from Kanpur, Uttar Pradesh
                            May 22, 2022
                            Resolved
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                            Resolved

                            I have made a icici bank credit card payment of Rs 25000 through postpe credit card payment app and it was showing successful transaction on date 25 April 2022 but transaction amount not credited in my icici bank credit card and same on 12 may 2022 payment got reversed after 18 days similar we have called/mailed multiple times on your customer care support no one helped over this due to lack of payment now bank charged the penalty & interest of non-payment and same our cibil score also impacted where this is a clearly fault or lack of icici bank payment gateway and they not credited amount in credit card and charged the penalty
                            Revert us as soon as possible because only your gateway/bank is responsible for all this and same my credit score impacted or penalty charged due to late payment processed by you so only you are responsible for all this mash up..Revert us or reverse the credit card late penalty charged due to your lack of.otherwise we will file a legal complaint on this as you people already mention that all failed payment will reverse with in maximum 7 days otherwise all the penalty and charged will borne by bank..

                            Payment date -25 April 2022

                            Payment Reference number –[protected]

                            Payment reverse date -12 may 2022
                            Jun 23, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 22, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr2) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              saransh shajwani
                              May 22, 2022
                              Resolved
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                              Resolved

                              A refund was generated by swiggy in my account which is not reflected in my account.
                              My RNN number is[protected]
                              Jun 22, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 22, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr7) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                SHAHIN AHAMED.I
                                May 21, 2022
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                                16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
                                Please do needful...
                                ICICI Bank customer support has been notified about the posted complaint.
                                16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
                                Please do needful...
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrc) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  G
                                  Gokul Nath Nataraj
                                  from COIMBATORE, Tamil Nadu
                                  May 20, 2022
                                  Resolved
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                                  Resolved

                                  Address: Ram Nager Branch, coimbatore, tamilnadu

                                  Respected team

                                  my name is Gokulnath ICICI Bank, coimbatore collection team Call us from ICICI Bank and you will be backed up by Balaji Personal Loan and Credit Card Bill. They say they have to build it I have said more than 100 times that I am not Balaji But again and again they call me and harass me and they are the ones who have to save me from this.
                                  Jun 24, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 22, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrr) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    kartik410
                                    May 20, 2022
                                    Resolved
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                                    Resolved

                                    Register mobile number:- [protected]
                                    Recently purchased in 17 January 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account. Ihave also payment slip photo I attached.
                                    Jun 26, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 20, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Recently purchased iphone in February 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account.
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