Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chaitanya1361
May 25, 2022
Resolved
Report
Copy
Resolved

Money deducted from my account but it is not dispensed from atm.kindly check the transaction details and revert the money back.
Check attachment for your reference.

Atm name : SACWM072 near thannisandra Bangalore
May 27, 2022
Complaint marked as Resolved 
Reverted the money back
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a064g8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Alagappan adaikkalavan
    May 25, 2022
    Report
    Copy

    Policy no 39352931, payment date 09/5/22,
    One month grace period there, that means 08/6/22, Definitely I will pay before, Debited amount Must be return my account, otherwise I will not pay, This is for your kind information, Without my chequ you will deduct, This is one of the illegal, Iam paying 3 years 2019, 20 21, I want position required my policy for closing purpose.
    Iam not satisfied with your activities.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a064gi) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sivagrapes
      from Kalpakkam, Tamil Nadu
      May 25, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: mumbai, chennai

      I have received a call from ICICI customer care on 21.05.2022 regarding a personal loan with a minimum interest of 8.20% based on the credit card. I shown interest as the interest is low. Then they asked for my savings bank account number for crediting the loan and I gave my number. After that, they told that the interest rate is 8.20% for the loan amount of Rs 2, 50, 000/-. I have agreed to the said interest rate. Further, they told that EMI amount for Rs 2, 50, 000 is Rs 12500. I asked that the EMI amount seems to be high (Your calculation is Rs 12500, as per the standard calculation is Rs 11330 for 2 years) compared to the standard calculation.
      I have compared with the standard calculation, your EMI amount is very high around 18% interest rate. Then I didn’t agreed this interest rate and loan amount. But ICICI customer care official said you have already told me yes. Not possible to cancel the loan now, I told I will not agree. Then they told me that, one SMS we will send your registered mobile number, and you have to send a reply as I agreed on the terms and condition of ICICI. I didn’t reply to that SMS. After two days, (23.05.2022) I have received a mail from your customer care stating that, your loan process is completed and DD will reach my address within 5 days.
      I have surprised, by how this ICICI team is threatening me. I believe that ICICI is very good banking and they are customer-oriented. But after seeing this mail I have shocked.
      Now today ie 25.05.2022 they are dispatched the DD to my address.
      Here, you see forcibly sending the DD even we are not agreeing.
      I raised the complaint to the ICICI customer care official, they told once credited in my account, you may cancel with penalty charges.
      This is totally against the customer.
      This has to be addressed by ICICI bank.
      Jun 18, 2022
      Complaint marked as Resolved 
      I have send mail to the customer care of icici credit card section. Then I have contacted customer care toll free number as provided in the website and told my concern.
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 26, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Jun 08, 2022
      Updated by sivagrapes
      A mail was received from ICICI for the cancellation of DD. Thank you to the ICICI customer care team and the consumer complaint portal.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sstidake
        May 25, 2022
        Report
        Copy

        Unauthorized amount deduction by VSI*GOOGLE PLAY

        Address: Warud

        Dear Team,

        I got email that "A purchase of INR 299.00 has been made using your Debit Card linked to ICICI Bank Account XX329 on 23-May-22. Info: VSI*GOOGLE PLAY."

        I couldn't do that so even in past i saw 2 more transaction happened.

        Request you to support to get this money back,...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        D
        dheepak ram
        May 24, 2022
        Resolved
        Report
        Copy
        Resolved

        I got message ICICI Bank debited and credited the amount . This was the name mentioned in message EBA*EBA*EQPEA. I don't know who does the transaction.
        Jun 28, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 26, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          MamathaM
          May 24, 2022
          Report
          Copy

          A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my Uncle's name (dated 15th July 96)for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed in 2021. The details are given here under:

          Name of Bond Holder: B B Rajkumar
          Bond Holder No: 1069-865
          Certificate NO.62905

          To my surprise, when I contacted ICICI recently, I was told that they do not have any information related to this bond,

          I request for taking up the issue suitably for early redressal.
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 26, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068jy) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Jun 05, 2022
          Updated by MamathaM
          Please share the correct email ID to send the details.what does protected email mean?
          Jun 06, 2022
          Updated by MamathaM
          Icici bank can you respond with the correct details to redeem the bond.
          I am unable to send the email response to the mentioned ID. [protected]@icicibank.com.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            ksehgal
            May 24, 2022
            Resolved
            Report
            Copy
            Resolved

            Hi Team,

            My Name : Khwahish Sehgal

            I have only a savings account with ICICI bank. I never opened nor gave my details for Demat Account with ICICI, still, I received a mail that my Demat Account has been withdrawn. And another day (31 August, 2021), I received mail for debit, I responded over to that mail to customer care with same details, that I never enrolled for this service but didn't get any response.

            I have tagged this savings bank account to the Trading account ( Zerodha ), I don't have any trading account with ICICI till date. While having random look at my detailed statement, I again found a transaction for demat charges.
            Also, in my Accounts view, I cannot even see any Demat Account. While checking e-statements for Demat Account, I get a pop-up, no records exist.

            Why this DMC Dp charges Rs826 or more are deducting from the bank account xxxx735 without my knowledge and permission.

            Please do the needful and generate the refund of all transactions.

            Regards,
            Khwahish
            Jun 27, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 26, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068ke) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Jul 03, 2022
            Updated by ksehgal
            I sent the mail but received the error that:

            Delivery has failed to these recipients or groups:

            [protected]@icicibank.com
            The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.

            I even tried contacting the relationship manager and explained the whole details. He said to check the same, but he's not answering the calls post that
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sohini Sadhukhan
              May 24, 2022
              Resolved
              Report
              Copy
              Resolved

              Never enrolled for any policy. I want my money back
              date of deduction-5th august 2021. this was the second time

              my account number is on the picture provided below. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap. contact: [protected]
              May 27, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 24, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                Eve Manal
                May 24, 2022
                Resolved
                Report
                Copy
                Resolved

                EPFO Bank account verification pending from ICICI

                I have seeded my ICICI account details on EPFO website on 18th May 2022 and till date the verification from Bank's end has not been done. I called ICICI customer service and they asked me to visit the branch regarding the same. When I visited the Branch they didn't have any idea how the verification process works and Informed me that EPFO details will be verified only by the Employer and not bank. After educating the person regarding the...
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy
                S
                Shevya Vyshali
                May 24, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Punjagutta

                I've cleared all my loans and there are no active loans for my icici account even though I'm facing unnecessary deductions from the month of February 2022, due to this reason I'm not maintaining any balance in my account though left over changes are been deducted.
                Because of this I'm not able to use my bank account, I need my refund back(ref to the ss attached). There is no proper response from any of the concerned person.
                Hope this gets resolved.
                Jun 25, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2022
                ICICI Bank Customer Care's response
                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  E
                  Edwin Rocky
                  May 24, 2022
                  Report
                  Copy

                  I have newly seeded the ICICI bank account to EPFO portal. I have made this request on 13/05/2022. But It is still showing KYC pending approval and verification in progress.

                  I am unable to do the PF transaction unless it's completed and I have an urgent need for this as i have been waiting for more than a month for EPFO to approve some claims.

                  Could you please do the needful to the concerned department to complete this KYC pending.
                  ICICI Bank customer support has been notified about the posted complaint.
                  The associated UAN is[protected] where the bank approval needs to be done. Thanks.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a061me) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shevya Vyshali
                    May 24, 2022
                    Report
                    Copy

                    Address: Punjagutta

                    I've cleared all my loans and there are no active loans for my icici account even though I'm facing unnecessary deductions from the month of February 2022, due to this reason I'm not maintaining any balance in my account though left over changes are been deducted.
                    Because of this I'm not able to use my bank account, I need my refund back(ref to the ss attached). There is no proper response from any of the concerned person.
                    Hope this gets resolved.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gaurav Chandan
                      from Powai, Maharashtra
                      May 24, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      600 rs debited in the form of ecs gst I please help me how can I got my money bank customer care not helping me
                      Jun 24, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 24, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a061kb) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        heena.sharma
                        May 24, 2022
                        Report
                        Copy

                        EPFO KYC still not approved

                        I submitted KYC for my EPFO account to update my bank details on 10th May, 2022 but it is still not approved. Please help....
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy
                        C
                        CA Shubham Tiwari
                        May 23, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bhopal

                        I have purchased Ipad 9th generation in the month of Jan22, cashback offered was 3000 which has be credited within 90 days but till now I have no received the the. Kindly look into the matter.

                        Regards
                        CA Shubham Tiwari
                        Jun 28, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a061ll) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Naitik Yadav
                          May 23, 2022
                          Report
                          Copy

                          Sie-ON 18 MAY icici recruiter was called me and take 500 rs For the test and sequrity Amount Of money. I was paid the amount By Phone pay...
                          Info Given below.

                          Union Bank of India
                          Account holder name - naukri.com
                          Account Number- [protected]
                          IFSC code- UBIN0541214

                          The fraud Hr Recruiter phone no- [protected], [protected]

                          Please if Possible so back to my money thanku sir..
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nagesh Tembhurnikar
                            May 23, 2022
                            Report
                            Copy

                            Dear Sir,
                            I, Nagesh Tembhurnikar, have my PF account[protected].
                            I have newly seeded the ICICI bank account in KYC section.

                            I have made this request on 12/05/2022. But It is still showing KYC pending approval.
                            I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

                            Could you please do the needful to the concerned department to complete this KYC pending.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 24, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            May 25, 2022
                            Updated by Nagesh Tembhurnikar
                            Hi,

                            No one has contacted me yet from ICICI bank.
                            I am adding the contact details here
                            M.No.: [protected]
                            Email : [protected]@gmail.com
                            Hi,

                            No one has contacted me yet from ICICI bank.
                            I am adding the contact details here
                            M.No.: [protected]
                            Email : [protected]@gmail.com
                            I have updated my ICICI banking account on the PF portal on 29th of Sept 2022 and its still on Verification in Process. Why dont the ICICI verification dept change the status to Approved so I can start using as I am in need now.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              Wait&Watch
                              May 23, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              I had a loan with Icici bank for my commercial vehicle Maruti Wagonr HR38V4695 and Loan Account Number [protected] which is already closed. Now i am requesting to get NOC on my communication address i.e. H no: 380, Street No: 4, Shyam Colony-Sehatpur Faridabad, HR 121003. Please issue my NOC.

                              customer.[protected]@icicibank.com
                              Loan Number: [protected]
                              Name: Himanshu Rai
                              Vehicle Number: HR38V4695
                              Mobile: [protected]
                              Email: rohitsingh.[protected]@gmail.com

                              Thanks
                              Himanshu Rai
                              Jun 23, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 23, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pramod Dugar
                                May 23, 2022
                                Report
                                Copy

                                ICICI Bank — icici only vimal vaatsalya bonds redeemable

                                LAXMI PAT GIRIA
                                May 23, 2022

                                I have been issued one icici only vimal vaatsalya bond money multiplier
                                Bond-private placement series r/bpn/99/1 face value of which rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 8711,
                                Assam sales corporation - agent : reliance industries limited (Textile division). No. Of bond - one and distinctive no.[8711]. As mentioned in the bond that all communications should send to icici infotech services limited, unit : icici only vimal vaatsalya bonds, maratha mandir annex. Blut i am not getting any e-mail address from the bond or your site.

                                Now what i have to do and how redeem the bond at an early date.

                                Request to recover my hard earned money.

                                Thanking you.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zz7) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Saurabh.banerjee
                                  from Pune, Maharashtra
                                  May 23, 2022
                                  Report
                                  Copy

                                  My account (icici bank account) was charged multiple times for insufficient fund on the same day
                                  1. ECS / NACH Return as per the website should be Rs500/-, i was charged Rs590/-, no mention of extra gst
                                  2. I have been charged multiple times (ECS/NACH Return) on the same day, this is not as per the RBI guidelines.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzc) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit