ICICI Bank Complaints & Reviews

To,

The Manager ICICI Bank
Credit Card Department
India.

Sub: Reversal of Late Payment Fees and Intrest Charges of
Credit Card No. [protected]

Sir,
I hold a credit card of ICICI Bank of above Number [protected]. I have been member of ICICI credit card since Sep.2006. I paid my every bill regularly, But because i was hospitalised in serious condition for last 8 months, that’s why i was Unable to pay my bill on date, even that i have paid minimum due amount regularly. my last payment was Rs.9000. You Have charged Late payment Fee and Intrest Charges every month on my card. I have Called many times to the Customer Care Executives and as well as mailed them for the Reversal of my Late Payment Fee and Intrest Charges, They have comitted me that They will give the reversal of the same but they didn't do so, it was false comittment, even they told me that they will not able to give reversal in one time, will Give reversal in three (3) next staments with Rs.[protected] each and this will reflect in My every next stament, but every time i was disappointed, so it’s a kind request to you That you will consider my mail and give me maximum reversal so that I cleared my all outstandings as soon as possible.

With Best Regards

Seema Sharma ([protected])
[protected]@yahoo.com

Sir/Madam,
I am a Mid aged wrking lady and i was having ICICI Banks credit card. Last years in month of march i found unknown transaction on credit card statement. The details given was: amount Rs. 25000/ approx for Nokia mobile purchase from shop S.R Telecom Khar on dated 19 mar 2007. I was shocked because i had never visited that shop in my life time and i gave written complaint about it to bank within a month but bank took no...

I have not received my bank statement for the quarter ending on 31st December 2007 although the March 2008 is going to be due despite of the complaint No.SR55589498.It has been informed to me by SMS that the statement has been sent through speed post pn[protected] ref.no.ED[protected]IN but when i tried to track the movement at net on speed post site it denies the registry of such reference it is amazing.When i personally enquired in post office there is no receipt of such letter .My adress is not changed and getting all posts except of icici every time almost i have to complain and after a lot of efforts only i get the normal quarter ending statement.
They say it was sent by the courier but returned back Only god can prove the statement of bank as i am geting all mails sent as my adress is centrally located

Saturday, March 22, 2008


To,
Mr.Ravi Kini
M.V.Kini & Co.
Mumbai



Sub: Notice issued for card payments due.

Dear Mr. Kini

I have received a notice from your firm for recovery on my icici amex card (MVK/ICICI/DLN/9668/2008). I am deeply grieved by this and would like to bring to your notice a few facts which you should have been aware of before issuing a notice with such content to me.

1) I do owe the Credit card Company some dues which I have used to make purchases or expenses which I have never denied. My card was suspended without informing me when the limit was crossed some time back. I had then called the company and intimated them that I had not received the statement due to which the payment was delayed.
2) I then made a payment of Rs.15, 000/- against an outstanding of Rs. 40, 000 something just to clear the earlier outstanding and to have the card reactivated. In spite of making this payment I was then intimated that the outstanding amount will have to be settled and cleared as they will not be issuing a new card to me at any cost.
3) I was then told by the customer care executive that they will have someone call me and settle the card amount and clear the entire outstanding to which I agreed. I have not received a single call, letter, mail or any communication from the said company till date for the same.
4) In fact in all the time that I have had this card I have not received a single phone call or letter to intimate me even the status of my card or if my card payment was late or overdue as is the norm with any finance company, so your point no 2 is absolutely false and demeaning to me.
5) I am surprised that I had to be sent a legal notice when I thought that the matter was closed from my end and I had agreed to clear the outstanding amount with their representative 6 months back.
6) Please have someone call me with amount due and mail me the account so I can clear the same as soon as possible. Since the company did not bother to even call me or speak to me before it sent me a legal notice I have decided not to pay any interest or penalties due thereafter as I had intimated them my desire to clear the outstanding and close the account permanently in September itself.
7) I am sure that now that you are aware of the facts you will make your client understand the system error that they have made and correct the same to the satisfaction of everyone involved. As told to me earlier I will again wait for someone to call me and do the due process of settlement of dues.
8) As I have written before I am making it clear again that I am not at fault and you have been totally misinformed by the credit card company. Check the records and get me even a single phone call, mail or reminder made by ICICI Amex to me and me intentionally ignoring the same and I will clear the entire due amount with any other penalty that you feel I should pay else just take the principal amount due and close this affair forever. I have personally checked the records with ICICI customer care and the conversation is on record in the month of September 2007.
9) I have a car loan, mediclaim, life insurance policy from ICIC Lombard which I am not going to renew plus mail this letter to all the concerned people and forums so that you all do lose some good customers.

I will be looking forward to your reply or the company’s reply to this sincere request from my end.


Thanking you,
Yours truly,

Manish Gawde
[protected]

Dear Sir,
I am having demat account in ICICI Direct having the account no: IN[protected]. On 22nd FEb 2008 ICICI Direct has debited Rs 7925.18 from my saving account[protected]which is in icici bank) the bill no for this transaction is EBA/NSE 2008038/[protected]. In this transaction Rs 4700 more has been debited. When I complained about this then they credited 35 Shares of RNRL for which i haven't done any trading....

Sir,
Today my Niece Flt.Lt.Arti Maheshwari has received a phone call from Mr.Amit Kumar, ( His Mob No.[protected]) Team Leader, Personal Loan, Chattarpur Branch, ICICI, Delhi about confirmation of my details, informing her that I have applied for a loan. I am residing at Agra at Predsent and I have never applied for any loan from your Bank.
The applicant has given my name and my old telephone no. and also the details of my niece.THIS APPEARS TO BE A FRAUD CASE.
Please take immedeate steps to stop it. I wouyld like to have confirmation from your end.
Yours Truly,
Neeraj Maheshwari

Hi Sir,
I applied for ICICI credit card last year. but it never came to me.
They try to send it to my place one but i was not available that time.
I also aplied for ICICI lombard policy along with this.

Now i am getting bill for CARD payment with late fees sothing around 9700 RS.
I want to know how can they deduct money from card if it not reached to me. and not activated. Or it is was preactivated.br...

To,
The costomer care,
Icici home loan Dept,

From,
Applicant:1) Surekha jeevan Shinde,
VasantPushp, Ramdas swami nagar, Behind Gandhinagar,
Nashik 422006
Co-Applicant2) Mr. Jeevan Shinde,
VasantPushp, Ramdas swami nagar, Behind Gandhinagar,
Nashik 422006

subject: complaint about my loan proposal and the sanction authority

officer/Representative Mr. Avad and Manoj Khisti, in the Nashik Branch.


sir/ Madam

We under singed complained about dealy of our loan proposal as well as

the wrong attetutd with us (as costomer) of your reputed Bank officer

or sanction authority or Represantative.

Point no 1: My self and Husband (Mr. Jeevan shinde)
want to purchase a Shop to establish our bussines. I am the permonant

employ of Samsonite company at Gonde. Nashik dist. And my husband run a

Maruti work shop at Nashik.so we want loan to purchase the title clear

shop which is located at shivaji nagar, narhar houshing so, Puna road

Nashik so, we went to the IcICI home loan dept, shanpur road for

inquiry. on dated 14th nov. 2007. there is nobody to intertain to us.

all are busy and say wait for 2 min. We spend the 2 hours there. and

then Mr. Khisti gave the document list and say please submitt this

documant after the procedure and clearance of the documant we sanction

the loan to you within 15 days.
Point no 2: Next day 15th nov 2007, same place we submit allthe document

(as per the list)to the Representative . he Say some person will come

for the personal and other titile of property verification then we tell

you how much loan would be sanction to you.we belive the words on your

represantative because of the good reputation of the bank.
Point 3: The representative required more documents and freash

documents from us. we provide all the documents to him time to

time.Afte the 15th December, But your represantative not replay to us.

so we inquire to him about our loan proposal. He say " don't worry mam"

Definatly bank sanction your loan proposal.but he cant give me any

information about my file and say dont ask me or disturb to me, its a

very small amount of loan so i will call you
Point no 3: Whole december the representative cannot call to us. we

again ask him but he cant pick up the mobile. Then we personaly visit

to the sharanpur office. the same at the time starting we face the

problem. we spend the 3 to 4 hours but no one can tell us about the

loan file.
Point 4: In December end we meet to the representative mr. Khisti. he

replied that the loan will sanction very soon. Then I taken a suggesion

of bank represantative for hand over to the tokan amount of Rs 2lakhs

to the shop owner.due to the assurance of the ICICI Loan representative

to us. Then he said that its a lenthy process so within week your loan

wouldbe pass. and i give you a sanction letter.

Point no 5: In next year i.e. Jan 2008: whole january your

represantative cannot contact to us. when we ask on telephone he gives

the tipical ans " KAm ho jayega". dont woory. then last week of the jan

he told me that the problem is about your leave period.

Point no 6: Due to the major accsident of myself and husband in last

week of sept 2007. I was on medical leave. so, I claim for policy.

those insurance papers and official leave letter igiven to the

represantative as per the requirment. That time i told him to tell me

very fast and dont waste my time. immediatly inform me about my loan

proposal. I had already given a tokan amountto the shop owner because

of you. but whole week he cant replay. Again telephonic talk with him

he says "file upar bheja hai" Mr. vaibhav Avad will dicided about your

sanction of loan.

Point no 7:Mr. Avavad is the care less person. His attutude towards to

costomer is too rude and always shows to customer that he is too busy

person. Many times my self and my husband tried to meet him. but always

he refused to meet. every time he gave the new reason to avoid the

meeting. Then he not pickup the phone of clients. then we send the sms

to him but he gives the no of mr. ashotosh. ( when I call to the

ashotosh he says that we dont know mr. avad is dicided about your loan

proposal) then give the DHAMki to my husband dont call.we will tell

you.

Point no 8: Mr. avad told us in whole feb that file is not with me. it

goes for higher authority. give me a two days time i will conform you

about the loan proposal (sanction or not sanction).

Point no 9 : Then i ask to represantative can i loged the complaint to

the icici cost care? at that time he said that u dont do that other

wise mr. avad is refuse the case. and privelled me to loged the case.

Point no 10: mr. avad again weast the time. then i told him at that

time he told me that why you are depend on ICICI? you apply at any

other finance company? then i surprised this person is not faithful to

our company then how he faithful to the client?Then we meet to the Mr.

narkar.(again suggested by mr.avad to avoid the meeting). At that time

he we see out file their are too dely for remark and i was submitt the

papre in nov 2007 but the file prepare in Dec 2007 then the file in the

ICCI bank primises at that time mr. Avavad peposly telling lie to him

that file not here it would be passed to the mumbai and pune offices

for sanction of higher authority.

Point no 11:In the middle of march i.e. 14 march 2008, Mr. avavad is

pass the msg to my reletive that the file is not sanction my loan

proposal. I dought that this is not sanction due to me strong attetute

against the delay of proposal. Then i asked to Mr. avad that can u tell

me why my loan proposal is refused by your senior and you. at that time

he told me that, soory we cant the disclose the reasons of refusal.
is this any policy of bank ? or mr. Avad telling lye. as well as i

asked him tell me the reason of such dealy? he say that is also not

policy of our bank?
is it any policy of bank?
if it so then you hide from the customer about their files. this is

against the right of information.
in the icici there is no list or name plate availble for RTI officer.
I very much belive in ICICI bank but this type of officer and

representative as well as team member not give a fame to farm, but sham

to the firms name and reputation.

if you inquire then my self and my husband give the payments of

phonecalls statement charges and all.

okie.

hope the costomer care people are not like that I belive on them
Just like I belive in ICICI bank. I am the account holder of the bank

since last 10 to 12 years. but I never face such problems.

For the delay and not giving reasons I goes under phycological preasure

as well as due to the rough language of your officer I fell the

nervesness.

I was read in the local news paper and the media about the nashik

branch people recovery and the distrubution of loan dept people. they

ar really not help to the costomer.so nashik home loan branch is not

good.


hope you replay me. i given a complaint to consumer forum as well as

the same email pass to my friends to beaware about nashik

branch.written complaint is submit to the nashik branch office.



Thanking you.


sau surekha jeevan shinde
jeevan vasant shinde

[protected]

Dear Sir,

I hope you read this email and take some immediate action.

I am writing on behalf on my Husband Mr. Shams Ahmad Asghar Aii Parvaz his account details are mentioned in below mail.. I have been helping him in trading in his account since last month since he is a frequent traveller i have been following the query of wrong debit of an amount of Rs. Rs. 428, 283.34 from our account.


My husband having ICICI Demat A/c no : 34180657 and savings a/c no :[protected] and ICICIDirect Account number [protected] have been following up with you ICICI Direct people from last 15 days when we found the difference in our net worth due to wrong debit from our account without making any transactions.

We would like to summarize the complete issue of last 15 days . It all started on Feb 27th morning at 9.0 am. When we checked our portfolio on 26th evening after trading hours it showed limit positive Rs. 200, 000 and Net Worth Rs. 86, 50, 000/- . All of a sudden on 27th morning before trading hours the limit reduced to - 2, 50, 000/- ( negative Rs Two Lakh and Fifty Thousand ). We reported the matter to the customer service on the same day but without any results. We have come across Mr. Haresh - ICICI branch at Shoppers Stop, Ms. Meenakshi- ICICI Borivali, Mr. Balchandra Nayak ICICI Borivali, Ms. Amarpreet - Andheri (E) AKruti and now MR. Bidhu - New Bombay. Now Mr. Bidhu is unwell and we are talking to Mr. Brajesh.No work on SR nos are generated.result is zero.

We have always received weird replies fom your customer service who without taking the efforts have just reported that everything is fine. Also we have an email from Mr. Bidhu stating we found that there are no cash / share Pay out pending for your ICICIDirect Account number [protected] and the problem remained unsolved.We kept repeating that the reconciliation statement shows a difference please check there is some error but he refused to reconcile saying it was not his job.

Later we ourselves checked each and every trade transaction in conjunction with the bank statement and found the followingof the
trade for 21st FEb TRansaction[protected] and 2008038
21-Feb-2008 VIJSHA Buy 200 94.90 18, 980.00 183.[protected]B[protected] Rolling IN[protected] BSE
21-Feb-2008 SUNPHA Buy 67 1, 077.20 72, 172.40 698.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 STABAN Buy 100 2, 159.49 215, 948.80 2, 089.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 SANIND Buy 500 38.05 19, 025.00 184.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 HUGTEL Buy 5000 35.80 179, 000.00 1, 732.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 STABAN Buy 50 2, 142.90 107, 145.00 1, 036.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 JKCORP Buy 400 137.51 55, 005.00 532.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 SANIND Buy 500 38.45 19, 225.00 186.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 CELFAS Buy 500 48.30 24, 150.00 233.[protected]N[protected] TT IN[protected] NSE
Total (710, 651.20) 6, 877.15

transaction
2008038 sell 0.00
dt 28th feb buy 691, 671.20
brokerage 6, 693.46
settlement dr-698, 364.66

instead debitted 798748.58+303516.34+24383.74=Rs.1126648.66. In transaction 2008038 amount of Rs. 428, 283.34 debitted extra on Feb 22, 2008 from our bank account.

TRansaction[protected]
buy 18, 980.00
brokerage 183.69
settlement -19, 163.69

TRansaction[protected] was ok

We have saved the trade history on March 12, 2008 and also March 13, 2008. we have found error in the same.

I have attached herewith the working sheet, in which ICICI has taken an unjustified amount of 7850/- from our account, I have given the workings along with the settlement numbers


Macro Reconciliation from start till 31st january 2008

Total Amount Deposited 10011000
Add : Brokerage Refund: 85541.54

Less : Trade Book Debits 100496.80
Less : Brokerage Debited 388258.72
Less : Settlement nos
2008023 and 022 1393863
Less : Debit card fee 111
Closing Bank balance as
on 31/01/08 213813.54

205962.61 is shown in the bank account so theres a difference of 7850/-


Macro Reconciliation from start till 31st dec 2007

Total Amount Deposited 10011000
Less : Trade Book Debits 6884219.15
Less : Brokerage Debited 178702
Less : Debit card fee 111

Pict


Closing Bank balance as
on 31/01/08 2947968

2940079 is shown in the bank account so theres a continuing difference of 7889/-

There seems to be a problem in the month of november

1 SB6050955 16/11/2007 16/11/2007 EBA/NSE N 2007219/[protected] Dr 1, 792.10
: - this debit in the bank account is not justified settlement number 219

2 SB8353639 21/11/2007 21/11/2007 EBA/NSE N 2007222/[protected] Dr 6, 048.00
: - this debit in the bank account is not justified settlement number 222
7840

Mam I don’t understand these two debits, it seems to be a mistake by ICICI

Query from start till 31/01/2008 solved, Difference is of Rs 7840 /- and the settlement numbers are 219 and 222
with differences of Rs 1792 and 6048 respectively



Thus we have sent you by email the complete working of the same.

Later in the evening as per our telecon on mobile with Mr. Prajesh it has been informed to us on March 14th at 7.25 pm that from Feb 14th 2008 there has been a system error / technical flaws for Online Demat account due to technical problem. This has been informed to Mr. Prajesh verbally by the operations team. He has promised that he can give the same in writing to us.Due to your system error our account has been extra debitted.Also regarding the difference amount the same will be credtted to our account once it is confirmed by your office.

It is highly irresponsible for a big bank like ICICI where lakhs of people are doing online trading not to inform the customer of their systems technical problems,
Secondly you have refuted our claims and have always tried to defend that everything is ok without going to the depth of the problem and arguing on wrong basis and not trying to understand the clients grievances.
Trade history has been changed or datas recorded wrongly have been rectified. we have docmentary evidence of all what we are claiming.


Best Regards


Nilofer

Respected sir,

I am working in south africa for 3 years and now i am in dubai. So i cant make any transaction through my account in KERALA STATE, TRIVANADRUM, MG ROAD BRANCH, A/C[protected].
As though i like to make some NRI transaction in this account i am not sure is my account still open or terminated. I didnt receive any visa electro card, cos mine is expired long back. Please contact very urgently. thank u.

I have been dealing with ICICI bank for the last 1-2 years with my salary account in ICICI Prulife Limited. Just few days back i withdraw 300/- rs from ANdhra bank ATM. But in ICICI bank statement it shows 320/- rs.Why

in icici statement like

[protected] NFS/CASH WDL/[protected]/0 320.00

Murthy
[protected]...

dear sir/madam

my complan for icici dsa .
DSA name- concept
Add-murli bhawan Hazarat gang lucknow
woner name-Manish
con. No. [protected]

sir mane icici ke upar likhe nam aur pate se Rs.30,0000 P.L. karaya tha jis ko karane ke liye DSA woner ne Rs. 21,000 mujh se liya
aur kaha ki bank me Branch managar aur Sales managar ko dena hai.
Sir mujhe bad me pata chala ki P.L. me kisi prakar ka koi paisa nahi dena padta sir mujhe mera paisa kase wapas milega iss ki jankari mujhe mail kare.
thanks

Name- moh. zaid lari
con. No.- [protected] ,[protected]

Dear All,

I have also been deceived and cheated by ICICI bank,

i am interested in lodging a complaint against the bank in the consumer court or consumer affairs redressal council,

I want to gather more momentum , and let us unite to reveal the real face of this bank to the soceity.

Anyone else who is cheated by the ICICI BANK is invited to come forward and share the incidence with me at <vikkas.[protected]@gmail.com>


Vikas Asthana

Sir/Madam,
I the undersign state that I had not made the below mentioned transaction which are highlighted: (Indian Railways catering)

Date Ref. Number Transaction Details Transaction Amount

18/02/2007 74477487049002161697104 Indian Railways Catering Rs. 488.64(DR)
18/02/2007 74477487049002161695223 Indian Railways Catering Rs. 3,109.99(DR)
18/02/2007 74477487049002161694069 Indian Railways Catering Rs. 2,538.89(DR)
17/02/2007 74477487049002158439536 Indian Railways Catering Rs. 473.37(DR)
17/02/2007 74477487049002158438231 Indian Railways Catering Rs. 501.87(DR)
16/02/2007 74477487049002155615872 Indian Railways Catering Rs. 1,011.89(DR)
14/02/2007 74544857046223622363302 NEELAM RESTAURANT &BAR Rs. 106.00(DR)
10/02/2007 65887 CHEQUE PAYMENT RECEIVED, THANK YOU Rs. 1,967.00(CR)
29/01/2007 74477487030002077838223 S B ELECTRONICS Rs. 5,000.00(DR)
26/01/2007 EMI INTEREST Rs. 51.64(DR)
26/01/2007 Service Tax Rs. 6.32(DR)
26/01/2007 74477487028002062484490 TREND SETTERS Rs. 399.00(DR)
26/01/2007 EMI PRINCIPAL Rs. 470.86(DR)
23/01/2007 EMI INTEREST Rs. 69.30(DR)
23/01/2007 Service Tax Rs. 8.48(DR)
23/01/2007 EMI PRINCIPAL Rs. 631.95(DR
18/02/2007 74477487049002161697104 Indian Railways Catering Rs. 488.64(DR)
18/02/2007 74477487049002161695223 Indian Railways Catering Rs. 3,109.99(DR)
18/02/2007 74477487049002161694069 Indian Railways Catering Rs. 2,538.89(DR)
17/02/2007 74477487049002158439536 Indian Railways Catering Rs. 473.37(DR)
17/02/2007 74477487049002158438231 Indian Railways Catering Rs. 501.87(DR)
16/02/2007 74477487049002155615872 Indian Railways Catering Rs. 1,011.89(DR)
18/02/2007 74477487049002161695504 Indian Railways Catering Rs. 1,692.93(DR)
18/02/2007 Service Tax Rs. 61.20(DR)
18/02/2007 Over Limit Fee Rs. 500.00(DR)
18/02/2007 74477487049002161696080 Indian Railways Catering Rs. 1,284.72(DR)
17/02/2007 74477487049002158438637 Indian Railways Catering Rs. 510.02(DR)
16/02/2007 74477487049002155616607 Indian Railways Catering Rs. 1,601.31(DR

These transactions reflected in my bill statement dated 18/02/2007 and the due date is 07/03/2007

I am not going to pay for the wrong entry posted in my Account by you which needs to be rectified at the earliest.
.
I had made a complaint stating the same on[protected]Icici customer care no.)& the complaint no is SR18723254. & was asked to fax a complaint letter on [protected].

As of today I received a statement with all previous entries for which I made the complaint.

I just want to know why it has been debited again? Can u please verified above case and revert back with positive response as earliest possible.
As per the Icici investigation they find out this entries other person this person name is Rakesh Thakkar so why this entries not revered in
Icici bank without any information debited Rs.9800/- My savings account of 13th December 2007

Yours truly

(Swapnil D Mhatre)

I have taken a 73000 loan from ICICI bank the EMI of which is 2750 rs. The ICICI bank was not able to withdraw first EMI from my account (andhra bank account no. 19175). So they sent recovery executive to me for taking that installment. The recovery executive take two intallments from me by saying that there is a problem that ICICI bank will not be able to withdraw the second intallment also. So I gave him the two installments amounting rs 5500 the receipt no. of which is L[protected]. They deducted second installment from my bank account also and technical reason because of which they are not able withdraw first installment they put a fine of rs 225 rs in my account for the reason of check bounce which was not actually bounced. I showed them my bank statment which is showing no boucing to regional icici loan dept. at sec. 9 chandigarh. The executives there take photostat of my bank statement and ensure me that i will receive my 225 rs refund within 15 days. As the recovery agent has taken second installment from me in advance in cash which was deducted from my bank account also. So to take back the extra intallment which they have taken from me by there own mistake it took four months to get it back with deduction of 225 rs which according to them are check decline charges which was not bounced. I go to them after every 15 days they take photstat of my bank statment and tell me to come after 15 days. I keep on visiting there for around 5-6 months to get back those 225 rs. But every time they take my bank statement and ask to come after 15 days. This increased my frustration as being a bank they impose any thing on there customer and customer is the one to bear mistakes done by them. So after not getting any result i really bounced my dec. month installment after that i have started receiving calls from there call centre delhi. I told them to waive my unnecessary bouncing charges of first intallment and second bouncing which was done intentionally to have there attention. My only concern was to get a waiver of extra charges imposed on me but they told me to pay installment only. I don't have faith on ICICI bank.I am having records of every thing that how many times i have visited there sec. 9 office and called to them at there help line from telephone. instead of settling the issue by waiving my fines they have send recovery executive with police at my home.

Money is not a concern here. My only concern is that how a bank can be so irresponsible about there customers. Because there is cost of everything. I have visited there branch 6-7 times got no results only fustration.

My concerns are:

1) Why the have charged extra 730 rs in my first installment as my payment schedule is showing first installment of rs 2020 rs.

2) Why they have charged check decline chrges for check which was not declined.

3)Why there recovery executive had taken extra advance intallment from me.



Now i have actually bounced one of there installment to negotiate with them my waivers but instead of waiver they have sent police to my house. How can police be involved in recovery of icici bank.

Please help me immidiately and suggest me what to do as this is a matter of self respect now.

Personal Loan, mis-sold, documents & cheques not returned after cancellation.

Applied for PL in Nov 2007. All documents, proofs, financial details and "SECURITY CHEQUES" submitted by December (step by step) through Mr Vikas @ Ken Concepts, New Delhi

Forget the loan. After canceling the application ICICI has not even returned anything to me. Call customer care 20 times (the call will keep looping in some pathetic IVR). If you are in good luck that day, somebody will pick the call finally. You get an answer "we have forwarded your request". Wait for eternity to get a response from ICICI.

application # 58687960
lot of service request numbers, one for each time I called. two of them are SR49550658, SR56523425

The frauds ICICI bank has contracted
Vikas/Himanshu, Ken Concepts, New Delhi
Contact number[protected], [protected]

I am still wondering when I am going to get my security cheques back!
Totally frustrated with pathetic service of ICICI

Looking for help, how I can get these (censored the actual word) to return my cheques.

All help will be sincerely appreciated.

Hi,
I am here by to draw your attention that my personal salaried account on ICICI Bank has blocked my amount 27, 000/- (appox) they put it into ledger balance and it's showing the available balance which is -3514/- against a credit card outstanding payment which they say that its is 30, 000 now without my permission. I would like to say that, the credit card of ICICI Bank which I had 3-4 yrs back I have made the last payment of 1500/- in the month of July'07 and asked the collection guy for settlement. But, no body turned up yet and I haven't received any letters or statement after that . Point to notice is that the maximum limit of that card is 13, 000 only and I had a few initial payments like 15000/- many times. Now, when I am following up with them from last 3 days and even I am ready for settlement but not for 30k. Unfortunately, no body helping me to release my amount from the bank side and collection dept. I have recorded all the telephonic conversation for the same as proof. Can you help me to get my money back. Please revert me asap.

I APPLIED FOR CREDIT CARD OF ICICI THROGH NET SOME 3 MONTHS BEFORE. AFTER 1 MONTH I WAS INFORMED THAT I AM ELIGIBLE FOR CARD & I WAS TOLD TO GIVE A COPY OF PAN CARD & SALARY SLIP.
THEY SEND AN EXECUTIVE TO COLLECT IT FROM MY HOUSE. AFTER THAT IT IS 2 MONTHS, NOTHING HAPPENED. IS THIS THE WAY ICICI BANK WORKS? IF THEY HAVE ANY PROBLEM THEY CAN CONTACT ME.
BUT THEIR EXECUTIVE ARE TOO BUSY . THEY HAVE NO TIME TO TALK WITH THE CUSTOMER

I am Parmanand Yadav My ICICIBank AC[protected] Sushant Lok Branch, More than 25000 rupees has been deducted by bank from my account, Without information and alert, I have issued check to other parties, It they got bounce who will responsible.
ICICI Bank says some Credir Card outstanding on my Name in there records. I don't have any outstanding, I have no dues and fullfinal certificates with me.
Parmanand Yadav

Respected sir,

I have applied for opening a demat account (form no: [protected]) on 29th Jan 2008 at icici direct chinchwad branch Pune.



But till today I haven’t got any information about my status of application. I have made N no. of efforts to get it done but all my initiatives went in vain. I have visited 5 times to the concerned office also I have wrote 4 mails to [protected]@icicidirect.com but nobody is giving me any assurance to my problem.



So I kindly request you to intervene between and look into matter.