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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 118

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P
prasad bhuyan
May 22, 2022
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I can't understand what is the ICICI banks issue. I see so many of these charges applied on my bank account without information from bank. This seems to be a scam run by ICICI on their loyal customers of so many years. prasad.[protected]@gmail.com if the bank would ever try to resolve it
Jun 22, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yqs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hey ..the same happened with me as well. ICICI Bank charged me for insufficient fund 9 times on the same day (multiple instances). ICICI Bank is cheating & looting their customers this way.
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    A
    Ajaytkk6
    from Srinagar, Jammu and Kashmir
    May 22, 2022
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    Address: HNO.2 LANE NO.6, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU

    My refund amount transfer SMVDSB through icici bank 10/05/2022 my card no. 7122 Ecom payment but till time my account not showing this transaction. So ICICI Bank provide me ARN No. 8521522213021871396884 Tracking payment but nobody any result.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yga) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      pramou
      May 22, 2022
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      EPFO bank KYC verification pending

      I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

      I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
      My UAN no.[protected]...
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      R
      Rsmslve
      from Kanpur, Uttar Pradesh
      May 22, 2022
      Resolved
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      I have made a icici bank credit card payment of Rs 25000 through postpe credit card payment app and it was showing successful transaction on date 25 April 2022 but transaction amount not credited in my icici bank credit card and same on 12 may 2022 payment got reversed after 18 days similar we have called/mailed multiple times on your customer care support no one helped over this due to lack of payment now bank charged the penalty & interest of non-payment and same our cibil score also impacted where this is a clearly fault or lack of icici bank payment gateway and they not credited amount in credit card and charged the penalty
      Revert us as soon as possible because only your gateway/bank is responsible for all this and same my credit score impacted or penalty charged due to late payment processed by you so only you are responsible for all this mash up..Revert us or reverse the credit card late penalty charged due to your lack of.otherwise we will file a legal complaint on this as you people already mention that all failed payment will reverse with in maximum 7 days otherwise all the penalty and charged will borne by bank..

      Payment date -25 April 2022

      Payment Reference number –[protected]

      Payment reverse date -12 may 2022
      Jun 23, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr2) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        saransh shajwani
        May 22, 2022
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        Resolved

        A refund was generated by swiggy in my account which is not reflected in my account.
        My RNN number is[protected]
        Jun 22, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 22, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr7) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          SHAHIN AHAMED.I
          May 21, 2022
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          16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
          Please do needful...
          ICICI Bank customer support has been notified about the posted complaint.
          16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
          Please do needful...
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrc) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            G
            Gokul Nath Nataraj
            from COIMBATORE, Tamil Nadu
            May 20, 2022
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            Address: Ram Nager Branch, coimbatore, tamilnadu

            Respected team

            my name is Gokulnath ICICI Bank, coimbatore collection team Call us from ICICI Bank and you will be backed up by Balaji Personal Loan and Credit Card Bill. They say they have to build it I have said more than 100 times that I am not Balaji But again and again they call me and harass me and they are the ones who have to save me from this.
            Jun 24, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 22, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrr) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              kartik410
              May 20, 2022
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              Resolved

              Register mobile number:- [protected]
              Recently purchased in 17 January 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account. Ihave also payment slip photo I attached.
              Jun 26, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Recently purchased iphone in February 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account.
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                A
                ananthsriram
                from Chennai, Tamil Nadu
                May 20, 2022
                Resolved
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                ICICI Bank transaction failed but amount debited from my icici account

                I have transferred Rs. 3540 from my ICICI Bank to HDFC Home Loan Department. Though the transaction is failed, the amount got debited and didn't credit back to me. There is no option to file a complaint in the net banking website....
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                H
                Haardshah
                from Surat, Gujarat
                May 20, 2022
                Resolved
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                Address: Surat

                I purchased an iPhone 13 in January which had a 6000 rupees cashback offer and it was supposed to be credited within 120 days
                It has been more than 120 days and has not been credited yet
                I cannot reach an executive to talk to due to call assist which asks for atm card or account number along with 4 digit pin
                How am I supposed to give you atm pin
                Jun 20, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                May 20, 2022
                Updated by Haardshah
                It is not resolved
                Verified Support
                May 20, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05w8n) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                How many days it took to recieve the cashback brother???
                I am facing the same problem. I have still not received the cashback. This is pathetic.
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                  K
                  Keerthi K Das
                  May 20, 2022
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                  I didn't applied for picture debit card but still I recieved one and an amount of 588 was deducted from my bank account as joining fee+ gst without my knowledge.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05vok) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    from Gurgaon, Haryana
                    May 19, 2022
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                    Resolved

                    Address: delhi

                    Credit card no. Credit Card No. xxxx xxxx xxxx 0006

                    This email is in reference to the late payment fee and interest charged to my ICICI Amazon credit card ended 0006 of Rs 500 plus GST & Interest of Rs 354.74 plus GST. in current month statement (May). I would like you to highlight the issue of delay in payment. I have not received the credit card statement from the date of issuing this card Due to the non-receipt of the statement, I am facing an issue of making the payment. But after that I have tried to make this payment with Amazon card payment option but due to similarity of ending card i have paid in wrong card. of icici bank. I am also attaching payment receipts in support of payment done.
                    I had made this due clear on 1st of May 2022. after self reconciliation.
                    So request you to please reverse these charges for frist time gesture.
                    Even though I am still suffering, the amount wrongly paid to card ended at 0005 on 22th of april 2022 and if you also charged this much then it will be difficult to repay this amount.
                    Thus, I request that you kindly waive the late payment fee and interest charge, for this time only, it was impossible for me to make the payment.

                    I had tried to pay my dues on 22nd but wrongly due to similarity in number and card it goes to different cards.
                    I also request you to provide a hard copy of the statement as well on a monthly basis. please go through the below payment details and advice how i can get my back ..

                    Thanks & Regards
                    Anoop
                    Jun 19, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 19, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ual) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Raj Vennav
                      May 19, 2022
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                      Unauthorised deduction of 1000 by google play
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05tpb) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        Varlanilalit
                        from Bhopal, Madhya Pradesh
                        May 19, 2022
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                        Recharge 666 jio prepaid Samsung euronet icici show completed money debited but Recharge not done I want my money

                        I recharge my jio prepaid number phone through Samsung pay for 666 rs 84 days pack
                        My Samsung pay upi show that transaction is successful even money 666 got debited from my account billing protral showing recharge is successful payment not done by Euronet wrold wide. I need my money back immediately since due to unsuccessful recharge my phone outgoing service are closed...
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                        J
                        Jyotsna30
                        from Mumbai, Maharashtra
                        May 19, 2022
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                        Resolved

                        Unauthorized transaction without my permission

                        I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction happened through phone...
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                        Jyotsna Rautray
                        from Delhi, Delhi
                        May 19, 2022
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                        I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction is happened through phone p on 29 Apr 2022 at 01:04pm Transaction Id-T2204291304022012348646. Already raised complain on ICICI, but not listening, please refund my 30000rs, otherwise, I will escalate this issue to RBI. Please fix this issue asap. You people are harassing.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05tpk) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          saurabh8756252
                          May 18, 2022
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                          Resolved

                          Regarding Approval of bank KYC in my EPFO account (UAN - 100018766524

                          Dear Sirs,
                          I, Saurabh Gupta, have my PF account (UAN number[protected].
                          I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

                          I have made this request on 04/05/2022. But It is still showing KYC pending approval.
                          I am unable to do the PF transaction unless it's completed and I have an urgent need for this.br...
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                          Shaikh Zaeim
                          May 18, 2022
                          Resolved
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                          Resolved

                          Address: Punjab

                          I want to redemption of my bond, i called icici customer care they gave me email [protected]@[protected]@gmail.com and every time i mail on that i get a bot reply that mail didnt reach them, and I'm not getting proper assistance on customer care call eithet it's been more then a week I'm calling everyday.
                          Jun 18, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 18, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Ranju Sethi
                            May 18, 2022
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                            Hi,

                            I have 2 tax saving bonds with details as below:

                            1. Bond holder number[protected]
                            Certificate number 250608
                            Distinctive number 468915
                            Tax saving bond 022001-TSB-two
                            Allotment date 22/03/2001
                            Redemption date 22/07/2004

                            2. Bond holder number[protected]
                            Certificate number 388884
                            Distinctive number 576768
                            Tax saving bond 022001-TSB-one
                            Allotment date 24/03/2000
                            Redemption date 24/03/2003

                            Kindly help redeem these as I am a senior citizen, and do not know how to go about this.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05rqt) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              vaishnaviwarang
                              from Thane, Maharashtra
                              May 18, 2022
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                              Address: Mumbai

                              I made a recharge of 98 Rupees on 17th may, money has been deducted and recharge for my Vi number has not been made. It shows no additional data. As I used imobile app for transaction, please look into this problem as soon and initiate a refund for the same.
                              Transaction id is : [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05rnt) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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