ICICI Bank Complaints & Reviews

Dear sir,
I have availed home loan of Rs.two lakhs and my loan account No. {LAN} LBPUN[protected], I shall be thankful to you if you could kindly inform me the outstanding balance agains the said loan as on today, , , , , , , , , , , , , with regards...hkgaikwad

I gave my documents on 12/12/2007 for open a saving account in Pune. but till now 28/01/2007 my account is not open.
I contact so many times in call centre and also complain their 5 complain process but then also they not solve my problem.
They said to me that my cheque(Account opening) was out of state. But my cheque debit from my account on 8/01/2008 so it means my bank not have that money and icici bank also not have that money because till now my account not open.
I also deposit 6000 Rs. by cash and that money also I am not able to withdrawal that money also.
I said to them that I am not interested to open my account with ICICI Bank so plese give my 6000 RS. back. then they said sir your account is not open yet. sowe can not do that thios also.
So it’s advice to each every body that not open their any account with ICICI Bank.
“Hum hai na” totally froud punch line.
Thank You.

Dear Sir,

I have been having the credit card ([protected]) from 2002 without using the card even once. From 2004, I have been approaching the bank to cancel the card without any response. Now, people from your bank are continuously coming and disturbing me to pay Rs. 3000, Rs. 2000, and so on, though I was informed that is a lifetime free card. Please try to understand that it is not a matter of money, but there should be a valid reason to pay even Re. 1. At first, I was told that I have purchased some things and when I asked to furnish the details of my purchase, I was told that it is some kind of service tax. I am really surprised about what is going on in the bank and the way you treat the customers. I had done thousands and lakhs of transactions from my saving account through your bank and now I am treated very badly, every 10 days people coming to my house and troubling me. Already, I have sent a complaint through mail and also posted a letter to the bank without any response. I hope I would get a good result after this.

I purchased some consumer goods through ICICI bank. I didnt get any loan numbers or documents from bank yet. But my cheoue debit every month 5th. today I finished my dues.I have not received any reply or any kind of acknowledgement from you. I'am just wondering who is to be responsible for all this. Please reply.

Sir,
i have made 100000 policy for icici prulife but i am notreceived a single rupee commission from your icici people please send to my account ap cf 0051
your's faithfully,
m.nagalakshmi

I h've ICICI Bank and have Internet Banking ID and Password, due to my fault i lost the password.

But i complaint for the same so many times but there was no action aganist it.

Sir,

Why icicibank website is not opening, since 10 days i am trying to open. please advice me.

Sir

Once again I requested that, please advice me how to open ICICIbank website, being it is not opening since 10 days.

Thanking you

B S Rao

Dear sir,
I was an salary account in your icici bank.
my salary check and atm card is blocked and unorthorised card usage. 24 th july thursday said that 31st on again thursday will pay order comes in your home but till not pay order will come. Please find out .
as soon as possible.

Dear Sir,
I have A/C in ICICI Bank since six yerar and I have start the billing of electrycty by the conformation from your CS. but ICICI Bank has been deposit the electricity bill of another person from my accaunt.
and I have cll so many time but no budy are helping with me.
2; I have never recev the bill of my card but I am paying to the bank timly. now last month the cheque has been return but nobudy has infom me and I have not rece my cheque to till. today I have call to CS then I have know about that.
The last and final I infom you pl faver with me other wise I wll go to the cunsumer court and I will loge the compaint aginst the Bank is heresment with me.
I am sending a latter to Mr V Kamath, Mr Narayan Vaghul,

i feel regret to you that so many contecats & mail but not received any responds from your site.

i also give my personal details as per your required said by you bvt no receive my statement.

i dont knoe whats your problem plzzzzzz tell me and

I have a credit Card no. [protected]. Payment of Statement Date July 19 2008 is paid on[protected], but so far not credited. Then intrest on that inspite paying it in time. I have swapped card for petrol[protected] for Rs.1290.00, but debited to my a/c for 1322.25. I am fed up with the services and iI have already paid the money I have to pay towards the last bill. I REQUEST YOU TO CLOSE MY CARD AND DISCONTINUE THE SAME WITH IMMEDIATE EFFECT.

To The Manager
Credit card Dept
ICICI Bank

Dear Sir


I Nayaz pasha bearing card no.[protected] dint receive any card and was delivered 2 wrong address after verification issue got resolved in my Favour, they told I will get a new card and they asked me to pay 39 n I paid 500 before 2 months but till now I dint receive any card and my name is in default list for no reason...I have send n no. of mails but no response ...I kindly request 2 remove my name from default list and do the needful...I would be glad i[censored] can look into it seriously. can contact me on this no:[protected]. Thanks in advance…

We have never used the account number[protected] This is a current acccount which your representative opened only on the promise that he will install a swipe machine which was never installed. Please cancel this account. We do not owe any money to ICICI Bank - refer stat for the period Aug 2008.Kindly confirm to me on my e mail id [protected]@rediffmail.com or mobile no.[protected]

Sir,

MY CREDIT CARD NUMBER IS [protected]. VERY SORRY TO NOTE THAT MY CARD ACCOUNT IS DEBITED WITH BHARATI AIRTEL LTD BANGALORE INVOICE NO [protected] FOR RUPEES 138.81 IN STATEMENT DATED JAN08 2008, AND SIMILARLY FOR RUPEES 259.33 IN STATEMENT DATED AUG 08, 2008 OF BHARATI AIRTEL LTD INVOICE NO [protected].

WITHOUT MY CONSENT HOW ICICI IS DEBITING AND WHOSE BILL IS THAT? IT NEEDS VERIFICATION. THIS SORT OF MISTAKES ARE HAPPENING WITH AIRTEL ACCOUNTS AND ICICI ONLY. I WANT TO TOTALLY CANCELL ALL MY ACCOUNTS WITH ICICI AND EVEN CARD ALSO. I REQUEST IMMEDIATE VERIFICATION AND REPLY PLEASE.
BRAHMAJI RAO

Dear Sir
A complaint no. 322/08 dated 21/09/08 received at our police station dated on 21/09/08. In this case i reqiure some important information for investigation.
1- Name of account holder of A/C No.[protected].
2- Date of account opening.
3- Enclosed ID's & photograph of Account Holder.
4- Name & Complete address of Garanter.
5- Name of verifing officer of this Account.
6- & Any other document that you have .

Please sent all this information through mail & post.
Thanks.
Bahadur Singh Shekhawat
Police Station Vidhayakpuri Jaipur City
5125271, [protected]

From: Sagar Vichare
To: ICICI Bank Customer Care ; [protected]@icicibank.com
Sent: Monday, October 13, 2008 9:12 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]




Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality / Fahd Sultana - Customer Service Manager.

Dear Mr. B. Madhivanan / Ms. Sultana,

Despite of several reminders, on which basis, ICICI bank has debited the amount of Rs.7090 twice from my account. The first loan amount of October 2008 was debited on October 07, 2008 and on the seceond day ie October 08, 2008 again the amount of Rs. 7090 + Rs 225 + Rs.100 is debited.

I want a justified answer on this. On which basis, ICICI have debited the amount of Rs. 7090 + Rs 225 + Rs.100 on October 08, 2008.

I hereby remind you that the above amount should be immediately credited in to my account at the earliest. Other wise I will have to take a serious against this.

This is the way, the customer service is given to the customer. It's a shame and beyond the limit, the mistakes are done from a reputed Bank continously.

I hereby request you to credit my amount of Rs. 7090 + Rs 225 + Rs.100 in to my account immediately.

Kindly take a strict action against the official, who is doing such mistakes continously as it brings down the reputation of the bank.

I hope, you will understand the situation and this time I want a justified answer on this as the case is now beyond the limit and such mistakes are not expected from such a reputed bank.

Awaiting for your prompt response and support.


Best Regards,

Sagar Vichare

----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@gmail.com
Sent: Monday, October 06, 2008 6:48 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

As per our telephonic conversation on [protected] on October 6, 2008, we assure that we are looking into the issue pertaining to your Loan Account LPMUM[protected] on priority and will revert to you within 4 working days.

Sincerely,

Ankur Agarwal
Customer Service Executive
ICICI Bank Limited

DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.









Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]

Dear Sultana,

Kindly do the necessary changes at the earliest.

Hope the issue gets resolved at the earliest.

Awaiting for your prompt response and support.

Regards,

Sagar Vichare
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Monday, September 29, 2008 1:00 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

With reference to your query, our senior officers are looking into the matter for waiver
of overdue charges and the installment for the month of the August 2008 and September 2008 and we will be able to resolve your issue at the earliest.

May we request your patience and co-operation in the interim.

Safe Banking Tip:

Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely,

Fahd Sultana
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on <http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm>.htm

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.






Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]


Dear Sultana,

I am awaiting for your prompt response at the earliest.

Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: ICICI Bank Customer Care ; [protected]@icicibank.com
Sent: Tuesday, September 16, 2008 9:41 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality / Fahd Sultana - Customer Service Manager.

Dear Sultana,

Further to our recent correspondence, I had paid the amount in cash of Rs. 7090 for September 2008 to your JB nagar office.

The receipt details are as mentioned below: L[protected].

Even after paying the amount, your ICICI bank contract people are always disturbing on telephone regarding payment of amount.

I hereby request you that, if the amount is paid, then they should track it through the bank not by disturbing the Customer.

Despite of several reminders, today I had recieved a letter dated September 03, 2008 from ICICI regarding overdue charges of Rs. 3595. [Ref no: D1/209403/2/LPMUM[protected]]

I had already informed you that I will not pay any such overdue charges as the problem was at your end and my account is also holding sufficient funds so there is no chance of paying any overdue charges and also the installments are paid by cash for both the months[July 2008 and August 2008].

Further to your trailing e-mail, on behalf of this query, You had already sent a apologize e-mail on August 27, 2008 for the inconvenience caused. Then why such type of letters are sent to the Customers for overdue charges, if the problem itself is at bank level which is not yet resolved by ICICI bank?

Further to this, your contract people are disturbing me for payment. I hereby remind you that I should not get such calls from your contract people, if the amount is paid by customer, otherwise I will have to take some action on this.

I hope, you will understand the situation.

Awaiting for your prompt response at the earliest.

Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Monday, September 01, 2008 2:18 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Mr. Vichare,

We refer to our telephonic conversation on September 01, 2008 at 2.00 p.m. regarding your e-mail for installment clearance.

We understand the issues that you have raised in your e-mail. Our senior officers are looking into the matter and we request you to provide 2 more working days to process your request.

For your safety DO NOT:
Write down or record your PIN, password or any other security information
Give your account details, password or any other security information to anyone.
Sincerely,

Anuja Desai
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm
DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.













Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]]

Dear Sultana,

As per my telecon with Ms. Shruti Desai from ICICI [JB Nagar Branch, Andheri], the loan amount of Rs. 7090 is paid to your personel Mr. Sachin Kini from Secure Consultant. The ICICI payment reciept No. is 2059128 dated 30/08/2008.

This is for your information.

Thanks & Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: Sagar Vichare
Sent: Wednesday, August 27, 2008 1:16 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Sir,

We apologize for the inconvenience caused to you.

We tried calling you on[protected]/05,[protected] and [protected] to assist you with your query, however, you were not reachable.

We have forwarded your query pertaining towards the debiting the Equated Monthly Installment from your Saving Account to the concern department. We will be able to resolve your issue within the next 5 days. Once again, please accept our sincere apologies for the inordinate delay.

Safe Banking Tip:

Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely,

Fahd Sultana
Customer Service Manager
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on <http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm>.htm

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.







Subject: Re: RE: Personal Loan [LAN No. : LPMUM[protected]] - Reminder II

REMINDER II

Kind Attention: Mr. B. Madhivanan, Senior General Manager, Service Quality

Dear Mr. Madhivanan,

Kindly look in to this matter as Mr Santosh is unable to answer my question.

Mr. Santosh,

Kindly reply on the below e-mail at the earliest.

Your immediate response will be highly appreciated.


Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: Sagar Vichare ; ICICI Bank Customer Care
Sent: Monday, August 25, 2008 11:30 AM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]] - Reminder I


REMINDER I

Mr. Santosh,

I am awaiting for your prompt response at the earliest.

Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: Sagar Vichare
To: ICICI Bank Customer Care
Sent: Saturday, August 23, 2008 5:24 PM
Subject: Re: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Mr. Santosh,

I will like to make it clear that there are sufficient funds in my account. If there is any problem in my account transaction, your executive should have informed me immediately which is not done from your side and you are trying to blame the Customer.

I have contacted several times on phone directly to ICICI bank at JB Nagar to Ms. Shruti Desai / Mr. Ganesh at Andheri branch and had reminded them that the amount is not yet debited from my account.

This is your bank's fault and hence I hereby inform you that I will not pay any overdue charges as my ICICI account holds sufficient funds. Your personel should have informed me that there is some problem in my account funtioning so that I would have arrange the amount in cash to your bank, but instead of your mistake, you are charging the customer, the overdue charges.

I once again remind you that I will not pay any overdue charges other wise I will have to take some other action through some other resources.

Kindly send your person to my office to collect the cash.

Awaiting for your prompt response at the earliest.

Best Regards,

Sagar Vichare
Manager – Quality & Regulatory Affairs.
INSTACOAT FILM COATING SYSTEM.
Phone[protected]/05
Fax[protected].
[protected]@idealcures.co.in,
[protected]@idealcures.co.in,

Head Office-
M/s IDEAL CURES PRIVATE LIMITED
Elecon chambers, 6th floor, Behind Sakinaka Telephone Exchange, Andheri(E), Mumbai - 400072
Tel:[protected] / 94 Fax:[protected] Website: www.idealcures.com

Factory Address-
SITE I:
Plot no 24, Sector II, The Vasai Taluka Industrial estate, Gaurai Pada, Vasai (East), Thane - 401208

SITE II:
Phase-II, Lane No.2, SIDCO Industrial Complex, Bari Brahmana, Jammu, Jammu & Kashmir -181 133.

Visit us at CPHI Frankfurt at stand no.42G32 Hall no 4.2 in Sept. 30 - Oct. 2, 2008.
----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@idealcures.co.in
Sent: Saturday, August 23, 2008 4:13 AM
Subject: RE:'ICICICARE=[protected]' Personal Loan [LAN No. : LPMUM[protected]]


Dear Customer,

We would like to inform you that your installment for the month of August 2008 has been bounced twice with the reason " payment Stopped under court order "

The due date for the installment is 5th of every month. Incase if the instalment is returned unpaid on due date, you will be levied cheque returned charges of Rs.200.00 + service tax @ 12.36% as well as overdue charges @ 24% p.a or 2% p.m (Penalty of 24%p.a. will be charged for missed installment till the amount is received by ICICI Bank).

For clarification kindly visit the below mentioned ICICI Bank Loans Department:

ICICI Bank Limited
RAOG department, Ground Floor, Zenith House
Opposite to Race Course
Keshav Rao Khade Marg
Mahalaxmi (West)
Mumbai 400034.

ICICI Bank Limited
Ground floor - 248, RPG Tower
J B Nagar, Andheri-Kurla Road
Andheri (East)
Mumbai 400059.

ICICI Bank Limited
132, Arenja Arcade, 1st floor
Sector 17, Near Apna Bazar
Vashi
Navi Mumbai 400705.

ICICI Bank Limited
Plot No.128, 1St Floor
Sundaram building, MCCH Society
Shivaji Chowk
Old Panvel
Panvel 410206.

Timing: Monday to Saturday 10.00 a.m. to 06.00 p.m. (cash acceptance Timings : Monday to Saturday 10:00 a.m. to 5:00 p.m.)

Safe Banking Tip:
Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.

Sincerely

Santosh Kaup
Customer Service Manager
ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Respected Sir,
With due respect i beg to say that i have cleared my BOAT exam of ICICI bank in feb 24.Even i received a cal from your headoffice that i have cleared my exam.They will inform me for the interview later on but no call come from your head office.I want to know when i will get an call for an interview.I hope my request will be accepted soon.I will be very thankful to you.
Thanking You
Seema gola
date of birth-6 july 1983
place-delhi
ph[protected], [protected]

Vodafone — Seema's rude behaviour

I called Vodafone Customer Service at March 14th..1:25 am IST and got Seema on the line. She was working in the post-paid department. I was dicussing my bill plan with her and asked why is vodafone charging me a high rate for STD calls.. She interrupts me and says it was changed and we dont over-charge you anymore. I told her it is not listed on the website and she rudely said "check your bill". She then told me to call back in the morning. She was very rude, arrogant, adamant, unprofessional. Vodafone spends millions of rupees thru ads to get customers... Ask them to throw people like Seema out of their office.. They will retain their customers and get new customers as well. Good riddance to bad rubbish !!!

Sir
Please help me to find out the address and the branch of the person named punit dixit holding an account...
He has taken away my 10500/- for nothing against...
Please try to find out the No[protected]

This is the my worst kind of language.
The Managers of this bank did not respond proper, having all the informations but still talking nonsence and asking for this n that informations. They putting their eyies blind on their own faults/ improper behaviers. It is very true no one can move for INR-500/600 to supreme court and so this bank enjoyed their fault/ breach of trusts.

i had bad experience not only one but it is in number. Finally running from piller to post of the officers of the bank, our call cost match the defaulting amount, and finally bank officer stop responding. I would like recover such a big amount as a penaulty from the bank that it should take it a lession.

Bank has intimated me about the interest amout INR 189/- on 3rd march 09 which is under auto debit facility, and i had balance io my account more than INR-10, 000/-, simultaneously charged 500 Penalty as a late charges.

Their officers never told me which amount i paid late???

Now no answer i have received but penalty amount still showing in my statement.

Such a idiate behavious should be fully answered, so i am doing.

CA.Navin Kumar Sinha


See in trail the Converstaions with bank officers



Dear Manager,

See how fraudism is working. Till 28th Eveening there were no demand of any interest, nor i can deposit in my OD account over and above the limit. You raised the interest demand of IN 189/- and simultaneously charges me penalty. This is a clear fraud case. My account is under auto debit system. as soon as you raised the interest demand you can auto charged from my saving account. but this time you didnot, just to full filled your mal practice. My saving account was haveing INR-11000/- balance so in no case you set your self legitimate to charge me penalty. No w i am sending this print to RBI, and other governing Body. I just fed up with your dull behaviour. Number of time i had face you in past.

CA.Navin Kumar Sinha
>>>>>>>>>>>>>>>>>>>>...⇄


-----Reply Separator-------Dear Sir,

We tried calling on mobile number [protected] on April 05, 2009 however we are unable to contact you.

With reference to your mail we wish to inform you that Rs. 189.00 has been levied towards interest and Rs. 551.50 towards late payment charges.

We wish to inform that incase you utilize the amount, you need to deposit a Minimum Amount Balance in your Account till 25th of next month which is interest of the utilized amount.

The Late payment charges will be applicable Rs. 500 + Service Tax per instance.

Sincerely,

Pankaj Kumar
Account Manager
ICICI Bank Limited

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Subject: RE: Fund Transfer

Below mentioned paragraph is from my mini-statement.
Linked FD Balance : INR -740.50 [ How it is coming???
while you are claiming [The interest amount of Rs.189.00 for the month of March] Even OD statement also revealing Rs. 189 Intt. only.
Then why my account balance reduced by INR-740.50

I know you people are habitual to just sitting idle without moving even your toung.

But such thing slowly-slowly eat your bank good will.

CA.Navin Kumar Sinha

>>>>>>>>>>>>>>>>>>>>...⇄
Mini Account Statement

Account ID :[protected]
Available Balance : INR 11, 067.01
Cheques in Clearing : INR 0.00
Linked FD Balance : INR -740.50
Total Available Balance : INR 10, 326.51
Available Balance as on 05/04/2009 : INR 11, 067.01
>>>>>>>>>>>>>>>>>>>>...⇄


-----Reply Separator-------Dear Customer,

Please accept our sincere apologies for the inconvenience caused to you.
The Interest for a particular month is debited from your Flexicash Account at the Month End.

The interest amount of Rs.189.00 for the month of March 2009 has been debited from your Flexicash account on March 31, 2009.
Further, we request you to elaborate your query pertaining to penalty of Rs.740.00 to enable us to assist you better.

Sincerely,

Raghavendra Bagli
Account Manager
ICICI Bank Limited

ICICI Bank now offers 8.75% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

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Subject: Fund Transfer

From: [protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Friday, April 03, 2009 01:30 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: RE: Fund Transfer

As per Bank statement sent to me on 3rd April 09, you have charged me INR -189/- on 31st March 09. How you are charging me INR 740/- as penanlty while my account was on auto debit basis. I will msg your services in print copy to number of indians, in& out of India.

How are the managers in ICIC Bank ??
>>>>>>>>>>>>>>>>>>>>...⇄

Account Number:[protected]
Statement of Account for the Period from[protected] To[protected]


Date Particulars Chq.No. Withdrawals Deposits Autosweep Reverse Sweep Balance(Rs.)
[protected] B/F . . . . . 25, 000.00Dr
[protected] INF/[protected]/self/0 . . 25, 000.00 . . 0.00
[protected] [protected]:Int.Coll:[protected] to[protected] . 189.00 . . . 189.00Dr
Total: 189.00 25, 000.00 0.00 0.00 189.00Dr

Following are the recent correspondence between your customer service department and me:-



24-06-09

My complaint no. is[protected] registered with 41518000 regarding 3 SMSes I recd. this afternoon relating to non-processing of my vodaphone billsdue to insufficient credit limit when the fact is that there is 85438.82 of credit available in my account.
Moreover, I was asked to make these payments directly. Just tell me why I have opted for your UBPS??? For this kind of harassment???
Kindly revert ASAP.
My credit history is impeccable and for your deficiency if things go wrong even for one rupee I WILL NOT ACCEPT THIS.
Thanks
sangeeta mehrotra
[protected]
E-mail address: [protected]@yahoo.co.in
Telephoneno:+[protected]
Correspondence address: 29/801 East End Apartments, Mayur Vihar I Extn.,
City: Delhi
Country: India
Pin Code: 110096


YOUR RESPONSE


Thursday, 25 June, 2009 8:40 AM

Dear Ms.Mehrotra,

We apologies for the inconvenience caused.

We have forwarded your complaint to the department concerned regarding Vodafone Delhi bill payment through the Service Reference no: SR[protected].

The status of the request will be intimated to you on your mobile by July 3, 2009.

Looking forward for your kind co-operation.





We tried to contact you on your mobile[protected], [protected] however you were not contactble.

Sincerely,

CH Rajalaxmi
Customer Service Officer
ICICI Bank Limited




MY REPLY



Friday, 26 June, 2009 4:27 PM

This afternoon too I contacted 41718000. Mr. Sanjeev and then the supervisor Mr. Akhtar talked to me and expressed their inability to render any help and asked me to make required payments myself.
Though I strongly object to such a practice, I tried to make online payments to VODAFONE but was not successful. Now, tell me how to go about it!!
This is the second time that such hassle regarding payment I have to face. Once before also, it happened to one MTNL bill. That one I paid and another payment was made by your UBPS later. For that, I had to again go thru lots of protracted phone-calls to your 41718000 to set the records right.

THIS CERTAINLY CANNOT GO ON.

AND BY THE TIME YOU WILL SEND ME YOUR REPLY by 03-07-09 THE PAYMENT DUE DATE WOULD BE OVER.

WHAT HAPPENS TO MY CREDIT RECORD? TILL DATE I NEVER DEFAULT ED IN MAKING TIMELY PAYMENTS OF MY DUES. WHAT OF THAT?????

kINDLY REVERT BY TOMORROW.

Thanks

sangeeta mehrotra

ps- there's no record of your alleged calls to my[protected], [protected] available. And don't tell me that you can't contact me in these last 3 days. Had it been the reverse situation where i'd have owed YOUR bank any dues, YOU'D HAVE LEFT NO STONE UNTURNED BY NOW to make my life hell by putting your collection agents after me.

So, kindly make arrangements to make the required payments AND inform.




Friday, 26 June, 2009 7:27 PM

SR[protected]

I am aghast to learn that the lady who attended my call on 24-06-09 forwarded a totally wrong SR as I have read out the SMSes to her and the mail I sent on the same day is ample proof of the same.


• Now, I want ICICI to explain why such messages were sent to my mobile stating that the payments, as less as 552/-, could not be processed due to insufficient credit limit to cover the Bill amount?
• What does this mean:-“ We tried to contact you on your mobile[protected], [protected] however you were not contactble.”? THIS IS A BLATANT LIE. Do not dial & disconnect to keep a straight record.
• I have a spotless credit record everywhere and I definitely want to maintain the same. Due to your error in processing my bills registered with your UBPS since last 3 to 4 years I cannot be penalized.
• What is the surety that such lapses will not occur in future with any other payments?
• I opted for your UBPS for certain benefits. Since 2006, there’s not one instance when I defaulted. Why then I have to go thru such hassles?
• I WILL NOT FOREGO THE REWARD POINTS THAT I AM ACCUMULATING – howsoever small it may be.
• Just to ensure that such ‘errors’ won’t be repeated; I want a ‘penal compensatory payment’ to be credited in my account.

Thanks

Sangeeta Mehrotra

Hello Mam/Sir,

I have an saving bank account (A/c No:[protected] with ICICI bank Noida Sector 50 branch. They are forcing me to pay amount (1800) which negative balance and i had informed bank to close the accont.
I have following three reasons for not to pay this amount:-

* I informed the bank through customer care to close the account. But bank denying this mode of information. Why?
* I was not informed before imposing penalty at me. I suppose customer should have been intimated before imposing any penalty so that he should take decision?
* This bank branch was shifted to some unknown place without informing to its customer so how would i know where to contact so i opted to go by customer care.

So please i request you not to force me to pay this unnecessary amount to bank.

Thanks
Vikas

Dear Sir/Madam,

Please note that ICICI Bank, Bistupur, Jamshedpur Branch does not entertain any phone call and if they do they keep on passing every one in the branch and the result is zero.

Although you claim "customer care" but it seems these are merely used for taking excellence cirtification like ISO, TPM etc.

I request you to call[protected], they will pick up the phone for the first time but as you narrate your problem they will keep the phone and will not pick-up the phone called thereafter.

Being an esteemed organisation you must have a proper and responsible customer care cell in Jamshedpur.

DEAR SIR:

MY NAME IS M.SRIKUMAR,

MY CELL NUMBER [protected] & [protected],

MY MAIL ID www.[protected]@yahoo.com

DEAR SIR I HAVE SEND WRONGLY MONEY ON[protected],

AMOUNT 19, 250 RS TO ANOTHER ACCOUNT SIR HIS,

NAME: AJAY MISHRA,

A/C.NO;[protected],

PAN NO; BBKPM 2978K,

BANK; ICICI BANK,

THIS IS MY ACCOUNT NUMBER SIR,

NAME: M.SRIKUMAR,

A/C.NO;[protected],

BANK; ICICI BANK,

BANCH PARAMAKUDI,

PLEASE TRANSFER MY MONEY BACK 19, 250 RS TO MY ACCOUNT SIR,

I HAVE RECIEPT SIR,

MY ADDRESS SIR,

NAME ; M.SRIKUMAR,

FATHER NAME ; T.MUNIASAMY,


14/176 ARAICHINAGAR,

SAYALKUDI PO,

KADALADI TK,

RAMANATHAPURAM DT,

PIN CODE 623120,

TAMILNADU,


PLEASE HELP SIR,

HAVE A NICE DAY.

DEAR SIR:

MY NAME IS M.SRIKUMAR,
S/O T.MUNIYASAMY,
(EX-SERVICE MAN),

BANK; ICICI BANK BRANCH (PARAMAGUDI),
NAME; M.SRIKUMAR,
MY A/C NO IS[protected],
MY CELL NO: [protected],
MY ID; www.[protected]@yahoo.com

I HAVE WRONGLY PAID MONEY 19, 250 RS TO AJAY MISHRA,
A/C NO;[protected], PAN NO;BBKPM2978K ON[protected],
I AM HAVING PAID SLIP-RECIPT ALSO SIR,

PLEASE TAKE 19, 250 RS FROM AJAY MISHRA A/C AND SEND,

TO MY ACCOUNT A/C NO[protected] SIIR,

PLEASE REPLACE MY MONEY BACK FROM AJAY MISHRA A/C,

WHAT EVER YOU TELL CONDISON I WILL OBEY SIR,

FOR THISH TRANSACTION WHAT EVER FEES YOU CAN TAKE SIR,

BALANCE AMOUNT YOU CAN SEND TO MY ACCOUNT SIR,

PLEASE TELL GOOD NEWS FOR ME SIR SOON,

PLEASE HELP SIR HAVE A NICE DAY.

DEAR SIR:
MY NAME IS M.SRIKUMAR,
S/O T.MUNIYASAMY,
(EX-SERVICE MAN),
BANK; ICICI BANK BRANCH (PARAMAGUDI),
NAME; M.SRIKUMAR,
MY A/C NO IS[protected],
MY CELL NO: [protected],
MY ID; www.[protected]@yahoo.com
I HAVE WRONGLY PAID MONEY 19, 250 RS TO AJAY MISHRA,
A/C NO;[protected], PAN NO;BBKPM2978K ON[protected],
I AM HAVING PAID SLIP-RECIPT ALSO SIR,
PLEASE TAKE 19, 250 RS FROM AJAY MISHRA A/C AND SEND,
TO MY ACCOUNT A/C NO[protected] SIIR,
PLEASE REPLACE MY MONEY BACK FROM AJAY MISHRA A/C,
WHAT EVER YOU TELL CONDISON I WILL OBEY SIR,
FOR THISH TRANSACTION WHAT EVER FEES YOU CAN TAKE SIR,
BALANCE AMOUNT YOU CAN SEND TO MY ACCOUNT SIR,
PLEASE TELL GOOD NEWS FOR ME SIR SOON,
PLEASE HELP SIR HAVE A NICE DAY.

dear sir,
i am an credit card holder, my small request is, i did not recieved this month statement so please send the statement as early as possible.my card no.is:4477xxxxxxxx7000.
thank u,
your obidiently,
y.venu gopal.

Dear Manager,

My name is Rami Reddy Chirasani my account number is Branch Id : 0001 Account Id :[protected]
I have transfered the amount Rs:2950.00 to Andhra Bank to Bapatla Baranch. account number 1599 ([protected]. Here i m providing the details of payment.
10/03/2010 BIL/[protected]/Lakshman/1599 DR INR 2, 950.00.
But the account holder not recive that amount. in my account alreday debit the amount at the same day.

Please rectity the issue. as early as possible.

Thanks
Rami Reddy Chirasani
[protected]

Date : 23.09.2009

To,
The Manager
ICICI Bank, Karol Bagh,
New Delhi

Dea Sir,

Sub : Double amount debited in my A/c. No.[protected]

We inform you that double amount debited in my account of Rs. 1444/- on dated 3.8.2009 during using debit card through A. V. Apparels shop No. 05, New Ghandhi Nagar, Ghaziabad. In connection with we had inform ICICI call center several time vide request No.[protected] dt. 9.8.2009 and[protected] dt. 21.9.2009 still not created in my account.

You are requested kindly above amount credited in my account as soon as earlier other wise we lodge FIR against with you.

Thanking you

Yours faithfully


Nitin Kumar Dixit
7/3, East Patel Nagar
New Delhi
M.No. [protected]

Hi

I have a account num[protected] in ICICI Ballygunge Branch.Unfortuately I met with an deadly road accident and lost my two legs so its not possiable for me to visit the Branch otherwise I am not going to bother anybody.

I invested all my hard earning money in a private Bank so that I could get at better servie.But my illfate once I invested all the money I got horriable experience and misbehaviour not only from bank employee also from my Relationship manager.Previously I also put my grievience through mail but all in vain nobody bother to take a feedback from me.

After that since its my money I took the initiative, contacted to phone banking and get to know my RM is Anju Nair([protected]).

But she has given me wrong advice about investment and miscommited in every matter.When I asked her she shouted at me and use abusive language.She challenged me I cant do a single thing against her.I dont have any intention to do that so I decided to save my money I have transfer it to other bank.
But before that I want to put it in your notice that the following thing has happend to me that why I am going to withdraw and will never invest anything to ICICI Bank.I will also share it to others so that they will not mislead with the advertisement of ICICI Bank in television.

1.I have 3 types of investment in ICICI Prudential.I was totally miscommited for the investment LIFE STAGE PENSION Plan done by agent Tanushree who come along with Anju Nair.I was not interested about this plan.According to then there is no surrender charge after 5 year and I can do partial withdraw.The fact is
No partial withdraw can be done in pension plan and there is no surrender charge after 10
year

2.I had shifted my address and submitted the address change from befor 1 Month ago to Anju but still now it has not yet been changed.Then I requested her again to courier the form so that I can submitted it.But yet didnt received.

3.My 2 Fixed Deposit going to matured on month of May an I have the original certificate.As per Anju Nair new rule has imposed if customer dosnt intimate automatically it will be renewed.but When I talked with phone banking officer twice they told me since I have original certificate auto renewal cant be done.Then again I asked Anju she told me phone banking officers are all they doesnt know anything.

4.I had given fORM 15 G to Anju but tax got deducted from my every investment.I requested her repeadly for last 6 monthto look into this matter but every time she avoided the matter.She cant understand this is not black money its hard earning money for me.

Now when I want a explanation from her she started shouting at me using abusive language.She told me "how bustard I am that I am going to help you".I dont know whether she is aware about her job role.She threated that I cant do anything against her.I dont want to waste my time to do that because she is not my anyone rather than a bank employee.

Lastly I really felt bad and repent that why should I invest all my money to ICICI Bank going against to my elders.I think at least I didnt get humilitated if I invest in a Nationalised Bank an d I will do so within 5 Days

Thanking you
Arpita Roy

Dear Manager/Officer,

I would like to bring to your notice that, today (30 May 2010) at 13:39 I withdrawn the amount of Rs10, 500(as per the receipt) but I got only 10, 100 at Papareddypalya ATM (S1CW5172). Along with 500 Rs notes there was one 100 Rs note cluttered in it.
I have registered a complaint through phone and the service request number is SR[protected]. Can you please let me know why this is happening? This is really very bad thing happening with the bank like ICICI. And I would like to add one more point here is that, I have got one 100 Rs which was damaged. And I have invested Rs 50 for contacting phone banking officers through mobile. Prior to this I tried withdrawing amount from Andhra Bank ATM using ICICI debit card at Nagarabhavi 2nd Stage ATM centre, but It wouldn’t let me to withdrawn any amount but still Rs 500 got debited from my account. Please escalate this issue to the higher authority for the necessary actions.

Thanks and Regards,
Ravichandra

Non issual of Form-16 from ICICI on F.D.

Dear Sir,

I have saving account with ICICI, Noida .
A/C No[protected]

I opened an F.D of Rs.12 Lakhs with with following details:-
Opened in Branch-ICICI hfc, Tilaram Chowk, Dehradun
F.D Account Holder-PANKAJ KUMAR
Starting Date-01/06/09
Maturity Date-01/09/10
Folio-333HF0131663 cumulative
Form-DEF0611741
FD.receipt-333H0116339 C15
Address to post Form 16 (TDS)for I.T-168, Vasant Vihar Phase-II, Dehrradun.

I made repeated request for, issual of Form 16(for last 1 month), so that I can submit to
my C.A for IT return purpose, but there was no action of issuing Form 16. If I am not able to submit my I.T returns by due date i.e.31st July, then whole responsibility will lie with bank.

Pankaj Kumar
+91 [protected]

Tuesday, 20 July, 2010

From

R Prabhakara Rao
Hyderabad

sir,

I would like to inform you that my home loan account number is LBSKK [protected].

1. You are intimating me as and when there is hike in interest rate without fail and intimating the number of months my loan period is increased by.Where as you are not intimating me when there is a customer benefit like decreasing in the interest rate by paying certain percent of service charge on outstanding Home Loan where by the rate of interest is decreased on the home loan.

2. On 10 th June 2010 I have requested for the loan statement, through customer care toll free number which I have made from the ICICI Bank premises Begumpet Hyderabad. So far I haven't received the said statement despite that it was intimated that I shall receive the same within seven days.

3. At the time of fixing the EMI date, I have been intimated that my pay by date is 7th of every month through a letter issued by the ICICI bank Vizianagaram. But later EMI date is fixed as 1st of every month without my knowledge. I have approached for this many time to the manager ICICI bank Begumpet, Hyderabad alongwith the letter. He has shown his sorry face. At once I have been charged for the insufficient balance in my account, whereas at that time my bank balance was Rs. 12, 068 and your cheque for the Rs. 4251. When I approached to the bank they said, we have not issued this letter and they defended themselves by saying that they have not charged any amount for the insufficient balance. The same was intimated to the ICICI bank Begumpet alongwith passbook.My efforts were invain
and still I have been charged penalty.

Kindly give me the suitable reply for all those discrepancies as early as possible. Failing which you will compel me to approach the BANKING OMBUDSMAN.

THANKING YOU.

I need some responsible person if there is in ICICI bank to call me on [protected].

I am being harressed by your bank people and I receive close to 10 to 15 calls from different Nos asking for some Nishigandha.

I really want to know how my number is registered wit the name above.

Dear Sir,

I have an account with ICICI Bank, Kollam Branch, Kerala. My account no. is[protected]. I got summary of accounts statment during the period from 01-7-10 to 30-09-10. In this connection please note that out of 2 pages of the statement first page is addressed to me with my account balance and the second page containing account transaction details pertaining to one of my friend. I understand that the transaction details of my account has been forwarded to somebody else. This is very much unfortunate and unfair. Since I do not want to reveal my transaction details to others, kindly verify the mistake happended at your end, and arrange to take action in this connection. Kindly arrange to send my statement at the earliest.

With kind regards,

P.MOHAN

verry poor communication becouse i am trying to contact with hyderabad customer care but there is no responce. the contact number given is just making customers fool.

sir I am saving account holder being no.[protected] I forget my usre ID and passward of netbanking therfore I have made request for issuing new user ID and passwrord. I have recived new passward but I have not recived user ID kindly issue new user Id and sent my address or email ID My address is Rakesh Kumar Yadav 698/371 Daraganj, District Allahabad U.P. My Email address is [protected]@yahoomail.com My Mobile No. is [protected]

icici bank is the worst bank under the sky... they know how to hares a client till he bleeds from his nose... we have faced a problem for premature closure of fdr... they have such a rigid attitude towards a client... after giving the letter and original letter for cancellation we had to go 3 times to collect the chaque further being premature closure they have debited charges to the account... on requesting for a statement copy they refuse to do so... how are we supposed to know how much is bing debited to the account.

Please avoid using such banks which harasses the clients to withdraw his own money from the icici bank...

OLD ADDRESS: NEW ADDRESS

ASHOK KUMAR BHATNAGAR C-76/3, HINDAN VIHAR,
G-38, SECTOR-56, SECTOR-49, NEAR KESAR GARDEN,
NOIDA-201301 NOIDA-201301

18th Aug.2011


The Manager,
ICICI Bank Limited,
Sector-18,
NOIDA-201301

SUB : Salary Account No.[protected] Polyplex Corporation Ltd.B-37, Sector-1, NOIDA.

Dear Sir,

I had opened a Salary Account with you in the year 2002-04 when I was working with M/s Polyplex Corporation Limited, B-37, Sector-1, Noida and my salary was continuously transferring in the aforesaid Account.

Due to some unavoidable circumstances I have to leave India for a period of 3 years or so. When I came back in India and checked my Account I found that there was no amount in my above mentioned Account whereas I had left a sum of Rs.3000 or so at the time of leaving India.

As I was out of India, I had not received any correspondence with regard to my above account from your side.

In view of above, you are requested to kindly look into the matter and inform me why there is Nil balance in my Account and, if it is, on what account you have deducted the above amount which was lying in my Salary Account as credit balance.

Look forward to hearing from you.

Yours faithfully,



(ASHOK KR.BHATNAGAR)

PH (M) [protected]

DDA refund not received - Form zero application number 6008444

Dear Manager, Refund for application number 6008444 has still not being received. In case you have sent cheque through courier please share the courier details. regards Vijay Kumar Grover

Welcome Kit Not Received

I had opened new account in ICICI Bank on 2nd April. I have not yet receieved Welcome Kit. My New Account No. which ICICI given is A/c No.[protected]. My Contact No. is [protected] Please Help Me

unblock icici card

i wnt to unblock icici card .i m trying to contact icici customer no bt it asking for acc no and card no idont know which id card no

Payment confirmation failed

Dear Customer Care Executive, On July 29th 2014, I made a transaction regarding mobile recharge using Internet banking. My payment has successfully made of Rs.50 and Payment confirmation failed. Could you check on this.

I Broke my fix deposits 15-Jan 2019 as dr tusharkumar n desai 'as his mother due chemo emergence 'i5 day's
Bharat co-op bank 05/02/2019 [protected]~Rs.10, 30, 000/=*
Bharat co-op bank 31/03/2019 [protected]~Rs.10, 00, 000/=in this lie really there all accounts Frozen/EF/Dep.affair etc- Sunridge hospital vile-parle w-due cash alleged amounts.
his 2 watchmen in April 11th, 2019 at 16:30 hour proof[protected] in ICICI BANK 002313 Rs.2, 50, 000/= part but bounced twice in my citizen credit bank turner road, Bandra
in 13 Nov 2019 dr.tusharkumar sent by speed post at 15:00 hour via lie/alleged his lawyer,
regards /(retd) capt.salim chagla, master-mariner

i sumit Credit Card on last month but
still i not recv
icici ack[protected]
sr 53139548

waste

waste

Dear Sir,
My cust id is : 4932034
My ref no. is : [protected]
i have recieved my bill from dec 20,2007-jan 20,2008 after the due date of bill payment.
You added the late payment fee 350.00
Service tax 43.26
Int. charges 15.85
service tax 1.96
total is rs 828.19
i request you to plz wave off these charges as this is not my fault of late payment. i shall be thankful to you.
regards,
Rohit Wadhawan
h no. 37
sector 19
faridabad

I have applied for personal loan
a guy come and collect the documents from my office.but still now i dont know the status of my loan.

icici bank,,personal loan — personal loan delay

Respected sir, I Puneet Goel s/o Sudhir Goel E-507 Ivory Towers Mohali had submitted my documents for personal loan in ur bank on 04-jan-2008.i got a sms that ur application for personal loan has been approved vide Reference no. 58926626 on 08-jan-2008.then my sales executive called me for my axis bank cheques and i handed over him the same on 8th jan 2008. Then a boy named Sunny called me that ur office inquiry is negative and we confirmed from ur landloards and the question is that my office landloards belong to ganganagar rajasthan how could they confirm the status from them.then on 17 jan 2008 sunny and najim called me on my cell at 08;44 pm and said we r from R.C.U department icici bank and requested me to meet them at 09;30pm at sunny's residence in phase 11 mohali.when i met them they said we can make ur office verification positive and then u will receive ur cheque of 3 lakh and 45 thousand and demanded a sum of rupees 50000 from me and they said rs.25000 will be given to one mr vineet their head and remaining 25000 for themselves.i complained it to my sales executive and his sales manager manav but till date no action has been taken and neither my axis bank cheques has been returned nor the loan has been sanctioned to me.so i hereby complainm to u about the whole incident and i request you to take immediate action against your officials who have harrased me and given me mental agony.

dear sir

i have got personal loan from icici bank.i have to pay a emi of 6458 rupees this month.


so plse collect the case


regards
palanichamy

I have applied for personal loan
a guy come and collect the documents and 8 cheque in favor of ICICI Personal Loan at 8 jan'2008 before i submit the doucments then a lots of calls come from the bank and they assured me that it is pre-approved laon so ammount will transfer with in 7 working days but after sumitted the doucments i am unable to know the status of my Loan during this period . I have very bad experience with customer care during this situation as most of the agents could not understand the issue and asked unnecessary questions repeatedly, and above all they kept me on hold unnecessarily for quite long time and few agents transferred me to the entire department unreasonably and some agents cut the call while talking to end the call.

Hi,
My loan account number is LPDEL[protected]. I met with certain adverse contitions in life which made me to seek for money to pull on my life since last Oct'07. I lost my job and trying to get some job so that I can pay the dues of ICICI bank EMI. but still i am serching for job. I changed the address and currently stays in gurgaon. I heard from the collection dept. that they will abuseme where ever they find me. I received call from[protected] and [protected] of Mr. Dutta. abusing me to get the payments due.i asked for some time so that i get my salary and pay the amount. but they told that they will get the amount now as they have to complete the target. Please help and ask them to contact gently with me next month

Dear sir,

I want my net-banking facility to be activated. Please do the needful.

My Savings A/c no is:[protected] and my A/c is at Dhanbad.

Rgsd
Anand

This is in regards to the pre approved personal loan(Ref No.[protected] which was given to me for 1.48K and i applied for it through one of your DSA's(Manoj Kumar #[protected]) almost one n a half month back and I submitted all the required documents along with the no. of cheques required.I was informed that i would be only sanctioned Rs80000 instead 1.48K as I already had a loan with the bank.So I was asked to give them new cheques with the diiferent EMI amount and I again gave them new cheques along with a signature verification letter as requested by them.It has been more than 3 weeks that I have submitted those documents and I m still awaiting for the draft.I have got no clues that what exactly is going on at you backend and being a customer I am now scared as I have submitted all my confidential documents along with my signatures and cheques.I spoke with Mr Rai at Jhandewalan office (#[protected]and the response i got was that 4 of my cheques which I submitted lately have been lost and the remaining 4 cheques which i submitted for the first time will be returned to me by 24th Jan'08.We have reached 29th and I m still clueless about my cheques and the other documents.
So it is my humble request to you that kindly look into it at the earliest and give me a reply on this asap.

DEAR SIR,

I applied and claimed Rs. 60000 as a personal loan from ICICI bank. I gave agreement for 3 years with rate of interest 10.5% per year. My sales executive calculated and gave me the following terms.
1. For three years my interest amount is Rs. 18900 and total amount to be paid is 78,900.
2. My instalment amount per month is rs. 2191.66
I agreed with this and and was approved within three days and claimed the amount within 1 week. This is great.
But last friday i received the loan statement from bank. I was shocked and unhappy about the loan statement.
In this statement it is mentioned i have to pay Rs. 2354 per month and for 36 months it is Rs. 23,844. When i calculated i came to know that they increased the rate of interest to more than 13% per year. I cannot able to pay more than what i agreed. Please revert my statement otherwise reduce 2 months due that make my interest amount equivalent to Rs. 18,900. Hope you will do me the favour. Please act soon and deliver the re-statement.

My LAP number LPPDY[protected]

I applied for persaonal Loan on 11th January 2008.
On the same day executive came and collected the documetns from me and submitted to the branch.

Now on 21 January 2008, Customer care is saying personal loan is disbured on 15th January 2008. Now its 22nd January 2008 & no amount is credited to my account.

I have a salary account in ICICI. If this is the quality of service offered to existing customer, then I am sorry to state that the Personal Loan Department is in a pathetic state. What's the use of being an ICICI Bank cutomer then?

My advice to you is that you should close this Personal Loan Division because you are in no control of it. If you want to continue properly, you should get rid of this lousy staff of yours.

Dear Personal Manager(ICICI BANK),

I, rakesh sarkar, applied for personal loan in ICICI Bank just one week before, after that i did not get any verification call from bank, today i came to know my loan has declined without any verification, seriously i got stand to know this, because i am a exiting customer of ICICI bank since three years, and i am holding one more personal loan and two wheeler loan account in ICICI bank itself, since 1.5 years both the loan is running still now, there is no let payment in my account, every thing clear in my account, and first of all i am also part ICICI group, because i am working for Icici Prudential life insurance, so what basis they have rejected the loan, when i am a genuine customer, this is the way you people are insulting with customer's, being a part of icici i am getting this much pain, then what will happen for other customer.
I am really surprised to know this, Please let me know the exact status of my loan.


Thanks & Regards.
Rakesh
[protected].

please exten my loan to five years there information dateofbirth is 06.01.79 so sundarajan

Forget icici bank. pl apply in other bank that is good compar to icici.

Plz informe me how much month after the topup

Dear concern,
I am Sunit Negi, i recived a pre-approved loan invitation from icici bank and on the next day i visited ICICI Bnak Punjabi bagh branch(New Delhi) and i met with Mr. Vaibhav Malhotra (loan Manager) for the same. i am fully interested to avail the pre-approved loan of rupees 108, 000 i show him the invitation card. but he told me i am not unable to find the pre- approved loan. after that i approch many times but my issue had not resolve. after that i personally met with south-x branch (new delhi) but the manageri is busy some other work he is not present in office at last i approach customer care. they also unable to resolve the problem. i several times approach via mail (Smita Agrawal Customer Service ManagerICICI Bank ) please resolve the problem

sunit Negi
[protected]

Hi,
I had taken a personal loan in the last year the sum of Rs 34000/-, the monthly EMI 1725/- now i want to close the loan immediately, can u pls give me the details and procedures to close the loan.





regards
Nethra

SIR,
I HAD APPLIED FOR MY PERSONNAL LOAN STATEMENT (AS ON[protected] ON[protected] VIDE APPLICATION NO. SR[protected].
BUT TILL THE DATE I HAVE NOT RECIEVED MY LOAN STAEMENT,
SO, YOU ARE REQUESTED TO DO THE NEEDFUL AND ONLIGE

Dear sir
I had taken a personal loan in the last year the sum of Rs 120000
and i am paing emi of Rs 3, 641.00 this is automatic diducted from my account no[protected] for ref no - LPMUM[protected] but still i am not received any detail of emi shedule from icici bank. so kindly send me detail

last year i have taken personal loan of 1 lac, and iam paying an emi of 2990, consistently i have been paing my emi s.. with no cheque bounces.. i need one more lac urgerntly and i have applyed again( ref.number[protected] . one executive came to me and collected all the documents... 20 days pass away... no reply from the bank.. pls take care of it and sanction my loan immediately

Dear Sir/Madam,
What are the procedures or the requirements to close the loan in ICICI Bank?

icicibank two wheelers loan — extra loan disbursement

i have taking a two wheeler loan from icici bank Rs.36000(thausand only) and my Loan Tener 36 months
but icici bank dishburshment my loan Amount Rs.44546/ ans tener 44 months My loan Accounts no is LTDEL[protected] plece soleved my problems.
thanking you


Regards

Roop Chand

Sub : Complaint regarding non-receipt of amount deducted from my personal loan

I have taken one personal loan A/c No. LPNAG[protected] on 30/11/2007 for Rs.1, 00, 000/-. But I have received cheque for Rs.94, 343/- only and they were deducted Rs.3410/- from my loan account as insurance without my prior permission. In this regard I have already quoted one complaint with your form. But till today (i.e. 6/3/2009) I have not received my refund amount of Rs.3410/- plus interest. As I am paying the instalments regularly every month for the deducted amount also. Hence I once again writing this complaint to you for cancellation of the amount deducted and return of the same with interest upto the date urgently.

If you are not processing the case and return the amount then I have no other option to move to consumer court for getting the justice.

Your replay is solicited.


MOHANKUMAR.L
Mobile No.: [protected]

my name is abdul muthuleep n ref.no.:d3/699138/111/limdu[protected] i want see my a/c

i have taken a personal loan of 1laks. emi is 3298. i want my personal loan statement.pl. send it to my e-mail id.

ICICI Bank — a/c opening delay

sir,
this complain is regarding delay in opening of a/c.it has been 5 days till now and my a/c is still not been activated.
i want to draw your attention to the irresponsibility of the company towards the opening of a/c.
so i hope that you'll pay attention towards my complain and help me resolving my problem.

with regards
vaibhav gupta
icici a/c[protected]
ph-[protected]

Dear Vaibhav,

We regret the inconvenience caused to you.
We have made a note of your account number and your contact details as mentioned here. We'll check and revert to you at the earliest.

Regards,
ICICI Customer Service Team.

i'll cleared the loan amount on 13-nov-2009 the A/c No: LBSKK[protected] and LBSKK[protected] alredy cleared the amount but dockments are not received me in Vizag Branch was not Responced So Please Responced me im waiting sinc 3 Months Ago so Please Responce me Immidetly My Contact No :[protected]

Dear Sir,
Name: Kailash Chand
Lan No.: LIZT[protected]
Status: Personal Loan

Sir I request please send me my above e-mail address my A/c Complete statement.
I want deposit balance amount.
So. please send me complete statement and tell me due amount balance that I deposit balance amount
thanks

Kailash Chand
Mob.: [protected]

ICICI Bank — a/c opening

ICICI bank Application form no. [protected] dated 12/03/2010. My 3 in 1 account opening form was rejected on 10/05/2010 with the reason "cant open in single name". Which i am unable to understand, because i am having DMAT/savings/trading accounts in HDFC bank and State bank with same name. HDFC bank cheque, SBI a/c statement and PAN card was enclosed with a/c opening for for ready reference. Moreover I can't change my name as per ur wish. If anyway it was to be rejected i want it officially on bank's letterhead so that i can takeup the matter with appropriate authority.
REQUEST NO SR[protected], SR[protected]
Bank is not responding to my query since last ten days.

Hi Anand,

We are sorry for the inconvencience caused to you.We have made a note of your contact details and will be getting in touch with you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Dear Sir/Madam,

I will very firstlly tell you that i am very much happy with icici bank services, this is the only reason that i was unable to close my relation with icici, but there are some issues created by icici bank executives as below, due to this i am very much unhappy.

I Have received a letter from bank regarding my cr-card diduction from my company savings account, this is to inform you that i had already maid all the payments against my cr-card and there is no dues towards my cr-card, which also been confirmed from your executive, for which i also have a phone recording, then too i was harressed & mentally torchured from ICICI bank for the same reason, inspite of explaning many time that ICICI bank had made a mistake in my dec 2006 statement they have charged me access amount in same month, but now i think i will have to go legally for the same case as icici bank has blocked my money which is my salary account, this is like untrustng any bank, any bank can do this to any one there are many other way to exploit the situation, i can also send letter regarding the same to rbi bank, i can also put matter in bloggers site, can send a notice of fraud to icici bank, i can put a public notice in economic times, but all this is time consuming, best is that i will request you to please go through my cr-card account statement and then decide what is to be done either i confirm you that i will do all above said, no matter what ever expenditure are affected to my pocket.
Thank you
Gajraj Soni

ICICI Credit Card — harrasment for cr card bills

HARRASMENT

This is my last time for me to launching complaint against cr. Card pls. see in this matter I am way paying my actual amount with is due from my side but ur giving me a bill with late fee & so much interest last time I had received one call from ur side regarding payment ur person told me that now we had clear all ur due now u have to pay us only 190/- RS ( as an interest that we can not wave off and after that no dues are pending in last I am agree to pay that amount to sot all the problem and after that I stated purchasing on cr, card before that I hadnot purchased a single item on it & now I am going pay on the amount with is actually due after detecting 190/- RS

Thanking u

Pls see in this matter as soon as possible
My card no.[protected]
Ramesh chand saini
Cust id 824689

Dear Sir/Madam,

My experience says you deposit the money in your account with ICICI Bank and the account can be zero any time... I was having some around Rs. 5500.00 in my account and suddenly in evening i got the message the there is transaction of Rs. 5500 from my account and i immediately called up bank, they said they will find it and will revert me and
No need ot mention this that all know how much they revert back...

Then i lodged a written complaint a for this in ICICI Bank through mail but now almost more than 3 months passed they are saying they cant do anything...

I WAS NEVER REGISTERED FOR ANY KIND OF INTERNET TRANSACTION WITH THIS ACCOUNT...

SO THE MONEY DEPOSITED WITH ICICI BANK IS NOT SAFE AT ALL..

THANK YOU
NITIN

ICICI Bank — NOTICE AFTER THREE MONTH OF FULL & FINAL PAYUMENT OF CREDT CARD

DEAR SIR
I HEREBY INFORM TO YOU THAT :

I WAS A CREDIT CARD HOLDER OF ICICI BANK MY CARD NO. [protected] DUE TO SOME BAD SERVICE PROVIDED BY BANK I AM STOP TRANSCATION & TALK WITH THEM FOR REDUCE UNNECESSORY CHARGE DEBIT BY BANK. AFTER FEW MONTH BANK WAS READY FOR FULL & FINAL PAYMENT IN ONE TIME BASIS. I AM GIVEN PAYMENT ON 21.04.2008 (AS PER RECEIPT) AND MATTER WAS CLOSED. BUT AFTER RECEIVED PAYMENT THEY ARE CONTINUE HERRASMENT TO ME FOR PAYMENT I AM TALK WITH THEM AND INFORMED TO BANK I AM ALLREADY PAYMENT GIVEN TO BANK. NOW I AM MENTLY DISTERB & SOCKED AFTER RECEIVED TELEGRAM FROM ADVOCATE OF BANK ON 01.08.2008. BANK WAS GOING TO FILE SUITE AGAINST ME UNDER SECTION 405, 406, AND 420OF IPC. AND TALK WITH BANK ABOUT THE MY SETTLEMENT BUT BANK OFFICER ARE NOT GIVEN SATISFY REPLY.

TO LOOK AFTER I THING WHY NOT I AM CLAIM FOR MY INSULT HERASMENT & MENTLY DISTERBANCE CREAT BY BANK. PLEASE ADVICE

MY CELL NO.[protected]

Dear sir,

This is in reference to a complaint logged with ICICI Bank. I am MD.Salim Momin holding a credit card of ICICI Bank (Cr. Card No. [protected]) for approx. 1 year. I have made a full & final sattlement of my card on 5-Sept-08 & i have not received the settlement letter with the payment receipt for the same. I have submited the Written request to blocked my credit card in Bommanahalli Credit card ICICI division also and they have blocked my Credit card. Since I did not do the transaction and Every month i m getting charged. CARD STATEMENT 21/11/2008 to 20/12/2008 its says i need to pay 741Rs. When i have cleared the hole amount For what reason you charging on STATEMENT Why are you sending me a Bill's Every Month. I want the clarification for the same.

REGARD's
MD SALIM MOMIN

([protected])

MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL

MY CREDIT CARD No/.[protected]
I HAVE ALREADY PAID FULL PAYMENT AFTER DISCUSSED WITH YOUR EXECUITEVE Mt. RAJESH ( SAKAR-1 BRANCH, AHMEDABAD) On Dt. 29-07-08 VIDE RECIEPT NO. 6005107
AND HE WAS COLLECTED CREDID CARD IN BROKEN CONDITION FROM ME, I HAVe RETURN EVIDENCE THAT NO MORE DUES AFTER THIS PAYMENT

BUT SINCE TO DAY WE ARE RECIEVING TOO MUCH CALL FROM UR EXECUTIVES AND BEHAVIER DIRTY LANGUAGE, SO WE ARE REQUSTYED TO YOU PLEASE SOLVE OUR PROBLEMS

WAITING FOR YOUR REPLY
M.P.PANCHAL

Sir,
I have received a cheque for Rs.26400/- by way of cheque number 360530 dated 08.12.2006 from ICICI Bank Limited as loan and to be repaid in 24 equal instalments with an offer to be start the instalment from Feb 2007.The loan Number is [protected]. No amortisation schedule for the account was received by me. Every month they used to send the statement. Accordingly I have paid the 24 instalments.The payment mode in their statement is immediate. I have completed the payment by December 2008 itself . i.e principal of Rs.26400, interest 4752.02, service tax-585.32. totalling to Rs.34592.60. Even after it OneVenkata Krishnan of their Ramnagar Branch has blocked my savings bank account and asking me to pay Rs.20023.66 in addition to what is paid by me. On seeing my account I have contacted at his office after talking with him over phone. But he is not even trying to hear my grievance and entrusted to one Mr.Radhakrishnan. He asked me to Rs.2600 on 6.02.2009. I have agreed and gave an authorisation letter to debit my account. So the total amount paid is Rs.37192.60.For loan amount Rs.26400 I have paid Rs.37192.60 inclusive of interest and st. Evenafter it they are insisting me to pay RS.21623.54. They have charged RS.1356 as penalty, st and late payment fee every month. they used to charge this every month even i payt he instalment in ist, or seventh or before twenty fifth. Daily different different persons are calling to my office and house and torturing me to pay Rs.21623 even after the payment of Rs.37192.60.This torture made me to suicide myself. I am not able to concentrate on my day to day affairs. Nobody is willing to settle this issue. Please help how to come out from this torture. I never cheat the bank. I have completed the loan amount to the tune of Rs.37192.60 for the loan amount of Rs.26400. Kindly help me

Dear customer care,

Iam totally frustrated by the torture given by the Collection department by their abusing words, i have recorded the voice of the ICICI rep who had tortured me, he not reveling his name also .

Contacted no was :[protected]

are tum log credit card kyun lete ho fir...

I was holding a credit card of ICICI Bank (Cr. Card No. [protected]) for approx. 1 year. I have made a full & final sattlement of my card on 21st Jan 09 & received the settlement letter with the payment receipt for the same.
But the Advocate of ICICI bank Mr. Rajeshis repeatedly calling and harrasing me for payment, he is extremely rude and doesn't seem to understand the situation. I am seriously contemplating moving to the Lok ayukta to lodge a formal complaint against this harrasment.
The whole matter is getting very complex & has effected may reputation in office.
Kindly look into the matter & get the same resolved ASAP.

Regards
Amit

LPMUM[protected] COMPLAIN OF FRAUD
Dear Sir/Madam,
For the above Loan A/c I had requested the Loan Agreement Copy from the Bank as I was not at all given the Original Loan Agreement Copy from the Bank at any time.
On receiving the Loan Agreement Copy I found out that Bank has conducted Fraud by altering the prepayment Charges from 2% to 5% by altering it in the Bank Copy and have also put my Fraud Signature alongside. For this go through the attachment send herewith 4031_001.pdf.

I have the Customer Copy with me having the prepayment charge a 2% menntioned in it. For this go through the attachment send herewith 4030_001.pdf.

Dear Sir/Madam


Sub: Partiality with Old Home Loan customer. (Not given benefit to old customer)

Please give answer point to point, you give answer in mail only email.-


This latter to be forward to higher authorities, who can take decision?

Please read the application before given answer to me don’t give same computerize answer.

Give answer with my point to point don’t misguide me.

I am very clear in matter complaining, so don’t tray to divert me in other side.

I know all type of your home loan scheme, so give answer with as per rules and regulation.

Please give answer properly, and understand my point, don't repeat same theory, or I think you know my question but you don't have answer, so you are divert me in other side or I have to live this for other legal way in the court of rule.


Please see with future business you are not given any condition about in future you are not given /eligible for benefits to same (FRR) customer. It is a violating of same as same benefits theory. As per your term and condition, you are not write this things that home loan customer is not eligible for reducing of interest rate by the ICICI Bank for new customer, So you are violating the term and condition it may be wrong as per legal and customer protection by government of India and RBI rule, So I am requesting you please change your condition for all the home loan customer, It is not a matter of interest but human mentality is also changed.
Please ask what is the different between old and new home loan customer. You can give free life insurance to new customer it is ok but in rate of interest is a violation of terms and condition with old and new customer of home loan.
It is a one type of misguiding of home loan customer, what is the guaranty for new customer to not increasing 10.25% to 11.25% within some time,(10.25% is life time rate) How much time you are given 10.25% of interest to new customer.
You cannot make different between same types FRR customer, because you give other benefits to new customer but this is a partiality with old and new customer. This type of offer is reducing your business with effect to old customer is going for new agency, Other wise you convert all the home loan to new home loan with effect from 10.25% rate of interest.
It is a highly object by old home loan customer I understand your matter but I am asking about your Disparity between two customer who taken house loan from you in same system Floating Reference Rate(FRR) but one is offering 10.25% and old customer is not important for you so I am worried about your Floating Reference Rate Disparity, So I am asking about this matter only all other thing I know very well , but why you are making this type of Disparity, You have to make same treatment to all Floating Reference Rate customer, You given chance to variable for all not for someone,
Give replay with consult matter, you forward my application to higher authority

Forwarding of my suggestion to the concerned authorities, who can implement Customer satisfaction and I hope it is taken positively in favors of home loan customer.
One more request is that you give facility for business to new customer but don’t create disparity between the customers. You have to give benefit to your entire home loan customer.
Make competition with other Home Loan finance companies, not with your own customer who taken Home loan from you. You attract other customer from other Home Loan finance companies. That is making you high business profile.

I requesting you take imperative decision and make different with other Home Loan finance companies. Make Marketing with other.


Please advise me what I have to do?


Thanks


(B M Solanki)

fend trancfer in my card

SHIKHA CHAUHAN

Address:
C-83/8 Mohanpuri,
Arjun gali no.7, Moujpur
Delhi:110053
Contact no.[protected]
Email id : chauhanshikha.[protected]@rediffmail.com

Objective
To work in a challenging and responsible position where my professional background can be utilized for the progress of the organization and to update myself with the latest technologies, so as to enable myself to establish in future

Academic Background
• Graduate From Delhi University
• 12th from CBSE Board in 2005
• 10th from CBSE Board in 2003

Computing Skills
• 1 Year Diploma Course (DIT) From Lal Bahadur Shastri Institute

Work Experience
• 3 year experience in teaching line as a teacher
• Total 9 month experience in Bank (DSA)

Company name
• Company Name: ICICI Bank
• Duration: 6 months
• Designation: TC
• Job profile: worked as tele executive.to achieve target on time in credit cards and to convince
People by explaining some extra benefits in credit card.

• Company Name: BARCALAY Bank
• Duration: 3 months
• Designation: TC
• Job profile: give info abt BARCALAY bank credit card receiving appt & an send executive
to the customers office or home 4 collect perticuler doccument as per cust given time

• Current Employee: INR Technology Pvt Ltd
• Duration: 3 months
• Designation: Collection Executive
• Job profile: my job profile is there as cce collection process we handle all the cst who not
paid our credit card bill we found the coustmer and traced them and all the details which had been provide by the coustmer and all collect the money we found the more coustmer who not payed
his bill since 3 or more than year we traced them and collect the money that is my job profile

Personal Details
• Father’s Name : Mr. D.K. Chauhan
• Mother’s Name : Mrs. Rajesh chauhan
• Marital Status : Single
• Date of Birth : 21-Aug-1987
• Hobbies : Music
• Language : Hindi/English

Declartion
• I hereby declare that all the information I have mentioned is true and is in best of my knowledge.

Place: Delhi Shikha chauhan
Date:

Personal — very good

Hi,
I am Rajeev, I have been see many compalints against FIsrt FLIGHT but friend i have very long exparience with FFCL that FFCL is very very good company in INDIA. Its Infrastructre is very large and its people is also very helpfull.

FFCL product Emotional Bond is very wonderfull product. its delivery and qulaity is very pure.

So, I hope FFCL is good, Reliable and speedest compay .

Thankx
Rajiv Ranjan Jha

Personal — POOR SERVICES

I HAD BEEN FORWARDED THE NAME OF GATI HOME PACKERS & MOVERS FROM JUST DIAL SERVICES ON MY QUERY.

Extremely poor services. Do not get carried away by all promises. All false. I am not sure if this is a part of the BIGGER GATI GROUP, THOUGH THEY ASSERTED SO. . I had booked my household items on 03rd of Jun for Delhi . I was promised it will be delivered in 3 days. Today is the 8th day and there is neither any sign of the items nor is any one owning up the responsibility and giving us the correct information.

My advice, GIVE THIS COMPANY A MISS . I AM ALSO ADVISING JUST DIAL TO DE-LIST THIS COMPANY FROM THEIR DATA BANK OR ELSE PEOPLE WILL LOSE FAITH IN EVEN JUST DIAL.

Will update .

I am Wasim Sayed, holding an ICICI bank salary account. I am going through a worst case problem where we can highlight what kind of irresponsibility we can expect from ICICI bank. I would request all people not to use ICICI bank accounts.



1 Dec 2008, 04:12 pm: I tried to do an ATM transaction from SBI ATM for Rs 19, 900, there were some connection issues with the bank's ATM, I didn’t receive the amount, instead a slip stating "unable to process" click here - http://www.hisaan.com/worst_customer_service/ICICI_SBI_ERROR_ATM_SLIP.jpg

Somebody could have put a board at the ATM Machine with a warning that there is a network issue????



1 Dec 2008, 04:24 pm: I received a message on my cell phone stating “Your Ac XXXXXX537022 is debited INR 19, 900.00 on 01 Dec. Info: NFS*CASH WDL*01-12-08*16:14:05. Total Avbl. Bal is INR 1, 890.00”

Look once again at the available balance and tell me how can I spend 8 days in 1, 890 Rs????



1 Dec 2008, 04:26 pm: I called ICICI customer service at[protected], I should rather say NON-CUSTOMER SERVICE, spoke with an agent he offered me to wait for 8 working days, I asked for an escalation and spoke with his supervisor “Mr. Cheeranjiv” even he said the same thing and promised a refund in the said time frame.

What is the reason ICICI spends money on such people????



1 Dec 2008, 04:55 pm: Mr. Cheeranjiv called me from[protected] and asked me to send an email with the scanned copy of the transaction slips to yashashree.[protected]@icicibank.com with the subject “KIND ATTNN : Mr. Cheeranjiv and Mr. Jagdish”.

What if I didn’t have had the money left to scan and even send an email????



1 Dec 2008, 06:46 pm: I sent an email with the scanned copy of the ATM slip as requested, Click here - http://www.hisaan.com/worst_customer_service/mail_sent_to_icicibank.JPG



2 Dec 2008, 10:00 am: I went to my bank branch in mindspace malad, to learn that the branch manager wasn’t present and spoke with Ms Sheetal Agarwal the Branch Operations Manager, the way she dealt with me I can understand that she wasn’t even worth being appointed as a Housekeeping staff, when I informed her she just kept on saying that ICICI is not at fault like an IVR. When I told her that I would not have any other option then taking the case legally or reporting to press so that all come to know about the real face of ICICI, she had to say that ICICI really didn’t bother a bit and I can do whatever I can.

Obviously if the senior officials display such careless attitude and respect for their customer, what can we expect from ICICI, which can spend on big faces like AMITACH BACHCHAN to become the face of ICICI and try to extract the money from innocent customers by charging them incorrectly and then giving huge salaries to such people?



3 Dec 2008, 08:58 pm: Mr. Jagdish called from[protected] and informed that he has received the request and he is going to look into the case, he will get in touch with SBI and revert by tomorrow i.e. 4dec.

It took 2 days, 2 hrs for this great person to call me and convince me with some more bluff, wasn’t that really quick???? HATS OFF TO ICICI.





6 Dec 2008, 01:03 pm: No response, no callbacks, nobody interested in helping. Had it been the other, you owe some money to ICICI they will call you at least 30 times a day non-stop, but here they didn’t even bother to call me once in 3 days. I called ICICI customer service at[protected] and spoke with an agent and then with his supervisor “Mr. Subash” he informed me about all the same points that were almost rote by me. When I was informing him that I had sent an email and also I had received a call from Mr. Jagdish (he was unaware), and then I asked to speak to Mr. Jagdish immediately and he transferred me to him. Mr. Jagdish, as if reading from a script began saying that it is not a fault of ICICI and that I had dealt with a non-ICICI ATM. I will have to wait.

Mr. Jagdish, where were you from past 3 days, let me remind you, you were about to call me on 4th Dec 2008.





Let me ask a few questions to you.



1) Who will compensate the losses that I incurred due to the delay in payment?

2) Whom should I catch responsible for the error SBI or ICICI (for encouraging non-ICICI ATM transactions and then refusing to help their own customers)?

3) Why should I invest my money (phone calls, emails, scanning….etc), should it be borne by the customer or the bank?

4) I think this is probably the reason, why ICICI’s customer base is reducing, and add one more to it. I pray I am never going to have a relation with ICICI. Is this what we save our money in bank for?





…. To be contd.





Wasim

[protected]

6 Dec. 2008, Sat, 02:26 pm.



view thw original content at http://www.hisaan.com/worst_customer_service/ICICIBANK_WORST_CUSTOMER_EXPERIENCE...⇄

Request
This is to inform you that this is our A/c no.[protected] ICICI BANK MILLER GUNJ, LUDHIAN has closed. so we want NOC. PLS send this address. # 3697, Sahid Baba Deep Singh Nagar, Ambala Bye Pass, Tpt Nagar, Ludhiana.
I shall be thank to you.
thanks.
your faithfully
Varinder Singh

Sir,

Pl. send me a branch manager or dealing officer phone number of your malad ICICI branch (mumbai) india.
Thanking you.

Respected sir,
i am maheskumar.I want to know the details of the account that is it is existing or not thats it not any more the account no is[protected].and account name is(aarzoo enterprses).Please sir they have told me to deposit the money in there account of rupee 45, 000 so tell it is fake or corect.Thank you sir.

Date: 31.07.2009

From,
Mahendrasingh A. Rawal.
A/5, Durga Housing Society,
Pune link Road, Shivaji Colony,
Kolsewadi, kalyan (E) 421306
Mobile : [protected]


To,
The Branch Manager,

ICICI BANK,
Free Press Building,
Free press Journal Marg,
Mumbai – 400021

Dear sir,

Sub: Remove freeze for the Bank Account No.[protected]
Also Closure the Bank Account No:[protected]

With reference to the above mentioned Account, we would request you to remove the FREEZE & close the above Account No:[protected] name of MAHENDRA SINGH A. RAWAL. Also we are submitting herewith Bank Cheque Book and Debit Card no. [protected] for cancellation in your nearest branch.

Now I request you to please close my above account as soon as possible.

Please do the needfull & oblige.

Thanking you,
yours faithfully


Mahendrasingh A. Rawal

Iam Sivanantham, I would like to know SWIFT CODE OF ICICI BANK, 1-INTERNATIONAL BANK DIVISION, ICICI TOWERS BANDRA KURLA COMPLEX, MUMBAI 400051. BECAUSE MANY TRANSFER PURPOSE.

I have never applied for an ICICI card but still I have received a couple of SMS stating that the card has written back due to Address issues and another SMS stating it is blocked. I tried calling the Customer Care, there is no option of talking to a Customer Executive, it was really painful that such huge organizations do not understand the Customer's base. The SMS is also not clear and it does not have a Transaction or a Reference No. It starts with SR[protected]. I donno may this is the number which is not clearly stated ..

Dear Sirs,

I work for company "Neelkanth Realtors Pvt. Ltd." and have an account with your bank in name of "Neelkanth Realtors Pvt. Ltd. - Neelkanth Heights C.F.(Account No. is[protected].

I have applied for cheque book for above mentioned account thrice, but even after applying for so many times i have not received cheque book. Due to this my company may suffer badly.

So i request you to issue me a cheque book as soon as possible.

Thnaks & Regards.

Subodh Kambli
Accounts Head

Dear Sir,

My account not active within 6 days, i am not satisfy with your bank process.Your customer care people simply saynd within 3 days u will be get active...but still i am not get actived my account.
AC No.[protected]

Dear Sir,
My A/C No. XXXXXXXX5575 NRE, I Aplyed For Check Book on 25th Of Julay 2011 .
Still I Waiting For My Check Book . I Recieved Mail From Bank >

Dear Customer,
>Cheque Book has been sent to your address on 26-JUL-11 by courier. If not received between 5 to 10 working days, send DESP SR[protected] to 5676766
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.

So i request you to issue me a cheque book as soon as possible.

Thnaks & Regards

Brajesh K Kunwar

Hi!

I am working with American Express. i have my corporate account with ICICI. I wish I could change it to any other bank. My wallet was stolen, my pan card, ICICI, HDFC debit cards and my HDFC credit card were stolen.

I went to my nearest ICICI branch at B2 Janak puri, New Delhi and i was given a treatment like i am a deep . I hate ICICI since that day.

I had no source to withdraw money, my bills were on my head and i did not know what to do. I went to ICICI branch and told them the situaion i was in. they just took me as another customer and sadi that they can do nothing. this was a heartbreak.. and i hate ICICI. I asked for a Insta Card so that i can withdraw money from ATM. I was told that they dont have a stock. this is an extremely worst example of customer service.. may be ICICI needs to think a lot about people before recruiting them.

I know what customer service is, cause I'm working with American Express, which is no 1 in customer service.

plz ICICI act and rectify your errors...

I am having credit card of ICICI bank and suddenly one day i get a message that particular amount is due. When contacted help desk said it is pending for about about 6 months before and now only we have recieved cheque returned from the bank.
I requested to send me the returned cheque.
But cheque did not come to me and bill is sent.

Inder Dev
[protected]

Sir/ Madam,

Sub: Refund for amount of 5736/- against ticket booking failure.

Ref: Order No.:[protected], 2tickets from Chennai to Vizag, Dt:19.06.09
User Name : Prasad V

I have processed two tickets from Chennai to Visakhapatnam - Air India for 19th June'2009

Fisrt Step : I filled the details of the passengers 1.)Mr.D.S.K.Prasad, 2) Mrs.KOMALI KRISHNA
Second Step : I've mentioned the billing details through ICICI Credit Card.
Card Holder's Name : Mr.R.A.SURI, Cell No:[protected], Card type : VISA

Third Step : As soon as I processed to continue It declined and failed to book the tickets.
Tickets were failed to be booked but the amount was credited from the card.

So, I request you to kindly refund the same to the account and do the needful.

Thanks & Regards,

Prasad.